5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
Trusted Agent profile · Ramsgate
Verified
Miles and Barr reviews in Ramsgate
★★★★★
1,589 reviews across 2 platforms
44-46 Queen Street, Ramsgate, CT11 9DZ
Part of Miles, see every office.
Miles's office in Ramsgate, at 44-46 Queen Street, is rated 4.5 out of 5 across 1,589 reviews on two platforms, including 755 Google reviews rated 4.5.
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Reviews
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service
Jake was punctual, knowledgeable and very helpful. The office has also been very helpful and overall a great experience.
5/5
TrustpilotMiles & Barr and the team have been…
Miles & Barr and the team have been brilliant and especially Louise. If your buying or selling I would recommend Miles & Barr.
1/5
GoogleI called them about a property to let. And they’re still to get back to me after 3 weeks of waiting
Agent replied · 22 August 2026
Dear Mr Woolley, We apologise that you have not heard back as we endeavour to provide timely communications to all enquiries. We welcome the opportunity to speak with you further if you would like to contact me at communications@milesandbarr.co.uk. Kind regards, Nina Simpson, Lettings Operation Manager
1/5
TrustpilotVery slow
Miles and Barr are extremely slow in putting forward offers., They use a different team for this and an offer can take anything up to a couple of days. I as a buyer haven’t got time to wait in a market like this as you risk loading other properties. I would not use them to buy, sell or rent as their tenants also aren’t vetted thourghly.
5/5
GoogleFrom putting the property on the market, to viewings and than support through to exchanging was a smooth transition. Very helpful staff , communication was key part with miles and Barr all throughout the transaction
5/5
TrustpilotExcellent conversation and follow-up
Holly was excellent during conversations and follow-up. Prompt response to questions. Flexibility in handling our peculiar situation. Above all, very friendly and respectful.
5/5
GoogleAmanda visited my flat for a routine inspection this morning and was both thorough and polite.
5/5
TrustpilotMiles and bar are the best letting…
Miles and bar are the best letting agent, Highly recommend. Please don't waist your time with non reliable agents, stick to Miles and bar and they will get you exactly what you desire.My search didn't take long after I registered with them.They kept to their words, and reach out to me immediately the property of my choice is in the market.I am grateful.
4/5
GoogleCan not fault the start of the process, The Sales staff were brilliant, we felt they were honest and helpful, always coming back to us when we had questions. They didn't really …
5/5
GoogleHad the pleasure of dealing with Debbie Hudson for my flat. Completely made the situation easy and managed my property without any hassle or stress. …
5/5
GoogleAmazing staff! Super helpful, reply and find out information extremely quickly. Haven’t had one bad experience with them and have been using them for different reasons for the past 4 years!
Agent replied · 11 June 2024
Thank you for your kind comments, Lilli. It's great to hear about your positive experiences with our Ramsgate branch over the past 4 years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways … More
5/5
TrustpilotMax :)
Max was really helpful during the viewing and answered all of the question that I asked.
5/5
TrustpilotGreat customer service
Great customer service especially Natalie heard. Great local knowledge and went out of her way to help. Would highly recommend
5/5
GoogleAlways a pleasure to have Amanda visit. Always very professional and respectful. What a great member of the Miles and Barr team, they are so lucky to have such a great asset to have.
5/5
TrustpilotKerrie was really helpful and very…
Kerrie was really helpful and very professional all through the time. Thanks to her, she made the process seamless and easy
5/5
GoogleBecky White was responsible for overseeing the sale and kept in constant contact with me throughout - very good customer service.
1/5
TrustpilotVery poor experience
Very poor experience. Difficulty for buyer of my property to get a second viewing booked in. Little involvement in sales process.Would not sell through this agent again. Made a formal complaint but they want their fees.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review. We take customer experience very seriously and I can see that after your formal complaint was submitted, we completed a full investigation on each point raised. Although you were disappointed with the outcome, we have factually indicated why your complaint has been closed. It's disappointing to hear that are not fully satisfied with our services, but if there is anything else I can help you with or you would like to discuss further, please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Mark, Customer experience manager
5/5
TrustpilotSophie Collins was really helpful and…
Sophie Collins was really helpful and prompt during the rental of the property. Thank you
5/5
GoogleSarah was really helpful whenever I had any enquires. She responded promptly to calls and emails and made the process really straightforward. Thanks 😊 …
5/5
TrustpilotSophie was very helpful and worked…
Sophie was very helpful and worked quickly to find somewhere that suited our needs
5/5
TrustpilotVery happy with the team
Very happy with the team, in particularly Suzanne who did a great job keeping the chain moving
5/5
GoogleGiuseppe Chivilo, Ramsgate. My experience - selling 2 houses in a pretty terrible market! Has been exceptional. Giuseppe's management of this process has (& continues to be) cool, calm …
5/5
TrustpilotHelpful so far
The estate agent Kerry Brunger has been very helpful and professional so far in helping me secure a let in Kent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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