Trusted Agent profile · Ramsgate
Verified
★★★★★
1,584 reviews across 2 platforms
44-46 Queen Street, Ramsgate, CT11 9DZ
Part of Miles, see every office.
Miles's office in Ramsgate, at 44-46 Queen Street, is rated 4.5 out of 5 across 1,584 reviews on two platforms, including 755 Google reviews rated 4.5.
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Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat company. Great employee.
Having just moved home I cannot praise Miles & Barr enough. Although all the staff were great, I must single out Katie Powell. The reason being that Katie was polite, professional and informative all through the process, which made the whole experience so much less stressful for us. Thanks Miles and Barr and thanks Katie.
5/5
GoogleOne of your staff called Amanda has been doing the six monthly check on my rental for the past 3 years. I just wanted to acknowledge her professionalism and punctuality that I have …
1/5
TrustpilotUnhappy with service
Have been renting through M&B for about 3 years and I have had to raise many issues with the property which were not fixed.Terrible conditions of the property which I had to fix myself i.e redecorating, sorting out a disgusting garden which was overgrown with weeds due to the back garden being connected to a highly dense bush and this kept growing through into the garden.I have had my entire deposit withheld and the landlord left me in a terrible financial position right before Christmas. I cleaned the property to the best of my ability before leaving but apparently this was not enough. Shocking service throughout the tenancy.
5/5
TrustpilotLisa Daly was an absolute star during…
Lisa Daly was an absolute star during the stressful time of house selling. She kept me up to date with what was going on, and most importantly she was accessible, returned my calls and e mails promptly. Was relaxed and easy to talk to and made me feel like nothing was too much trouble.
5/5
GoogleAmanda came to do my house inspection yesterday. Amanda is always very friendly, polite and professional. Thank you.
5/5
GooglePeter was incredibly helpful and a great communicator- making the process of buying a home much less stressful.
5/5
GoogleAmanda is very friendly and professional as always. Makes me feel at ease while looking around our home.
5/5
GoogleMelissa Francis was an absolute star and dealt with out check out professionally and in a timely manner.
5/5
GoogleAmanda was very pleasant and helpful as she always is when she does a property visit with us
5/5
GoogleAmanda is very professional and feel very at ease when she comes to do her yearly house inspection.
5/5
GoogleAmanda has been great ! With plenty of help every time, goes above and beyond. Thank you Amanda
5/5
GoogleAmanda was lovely as always when coming to check our rented property. Very efficient and polite. Thank you!
5/5
TrustpilotExcellent service from Giuseppe
Excellent service from Giuseppe and the team at Miles and Barr Ramsgate. Sold my house within 2 months and was all so helpful and very accommodating. They was all very professional and friendly too. Highly recommend 5 * service all round. Thank you to all at Miles & Barr Ramsgate for all your hard work!
5/5
GoogleMiles and Barr have been amazing right from the very start of our house sale. They are always communicative, and make the whole process as easy and stress free as possible. The sales team have been honest and haven't once put any pressure on us. We would definitely recommend Miles and Barr for anyone looking to buy or sell.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
1/5
TrustpilotBEWARE- DO NOT USE
BEWARE- DO NOT USE. The only agent that charge the seller for photos. Before the house went live I was approx £400 out of pocket. Agreed to 12 weeks which suddenly changed to 20 weeks. The sales adviser left so M&B couldn’t confirm the agreed duration. The property was shelved. Not one person viewed in 20 weeks. Only communication was to ask us to reduce the price. It just wasn’t working. I asked to go multiple agents M&B refused outright. I asked to reduce the length of the contract which was also refused. I’m very confused why they still wanted the house on the books. I hoped the manager of the ramsgate branch would be sympathetic but no just rude. I finally went to the head office. This was a waste of time. Still not allowed to reduce the contract length. Miles & Barr are not the company they once were. The reviews clearly tell the story in black and white. I will never use them again. What a waste of 20 weeks.
1/5
TrustpilotTerrible people
Terrible people. Very unprofessional. Use of avoidance tactics. Don’t reply to messages & overprice the properties. I guess if they do sell larger commission onto of all the other extras in v small print. Ask them why they don’t publish photos of their reps. Some would say they are buying their own properties. Please do your due diligence before you chose to use these charletons.
Thank you for leaving us a review. I'd like to take the time to speak to you so I can get a better understanding of the situation. However, we cannot locate you on our system as a customer of ours. If you could please email lisarice@milesandbarr.co.uk, I could look into this further for you. Kind Regards, Lisa
5/5
GoogleAmanda is a lovely lady, she's very respectful when walking around the house. Listens to any concerns.
5/5
TrustpilotVery helpful and professional
Firstly Max always professional and on time and would fit in as many properties as he could. Also Rhian was very helpful and kept us upto date with everything and rang when she said she would. Nothing was too much trouble. Would highly recommend.
5/5
TrustpilotGoing that extra mile to help
Anna was simply fantastic! I was told the viewings on the property we wanted were full but Anna stayed late and I was able to view the property at last. With property in such demand I didn’t hold out much hope but our application was accepted and we move in today!
5/5
TrustpilotI would like to say thank you to Debbie…
I would like to say thank you to Debbie Mead at the westgate branch. She has gone above and beyond, getting back to me instantly on all matters and going that much further, to ensure we are kept in the loop, communicating every step of the way. She is fantastic at her job.
5/5
GoogleAmanda is great! Very professional, pleasant to deal with and gets things done. Would definitely recommend.
4/5
TrustpilotGreat communication
Great communication from the whole team, Shannon Claringbould has been particularly helpful. However, when we first started the process of applying for the property, our names had been spelt incorrectly and my email address was wrong and it took a little while for this to be corrected.
5/5
TrustpilotHad a great experience with Miles &…
Had a great experience with Miles & Barr. They were responsive, friendly and reliable throughout the purchase process. In particular, a big shout out to Denise Escott who was always in the know and responded very quickly to my emails, which made things a lot less stressful during the conveyance process.
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