Trusted Agent profile · Ramsgate
Verified
★★★★★
1,804 reviews across 3 platforms
51 Queen Street, Ramsgate, CT11 9EJ
Miles and Barr's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,804 reviews on three platforms, including 976 Google reviews rated 4.6.
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
5/5
GoogleI have found Miles and barr estate agents Ramsgate very caring and they provide a excellent service . Amanda has been doing my property visits for a long time and is always helpful , professional and easy to communicate with. Any problems that I have experienced , she has reported very quickly and they have been resolved well .
5/5
TrustpilotWe bought our property through Miles &…
We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
5/5
TrustpilotBuying through Miles & Barr
Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!
5/5
TrustpilotI am delighted with the brilliant…
I am delighted with the brilliant service we have received from Miles and Barr. Special mentions to Louise & Brad in the Margate branch and James, Josh, Harry, Alice & Chloe in Ramsgate. Thanks for making the experience as stress free as possible… Really grateful. All the best, Olly Holmes
5/5
GoogleI’m giving 5 stars based on the work of Sophia, who had just started at M & B and also Alice. They are both helpful and friendly and are a credit to the team and Miles & Barr Ramsgate.
Thank you Tracy for the lovely feedback on Sophia and Alice. Hope you are settling in well in your new home! … More
5/5
GoogleHarvey's been great helping find a place in Margate
Thank you for your kind words, we are pleased that Harvey has been a great help to you with your property search.
5/5
TrustpilotThank you for your helpful assistance…
Thank you for your helpful assistance in the successful purchase of our property.
Thank you for your kind words. We are thrilled to hear that our professional support made your property purchase smooth and efficient and we appreciate your trust in us. We look forward to assisting you again in the future
1/5
GoogleYou should improve your customer service. If you are short-staffed, consider hiring more employees. Currently, no one seems to be answering calls, which affects customer trust in your company. Additionally, clear instructions about the next steps are often missing. People are contacting you because they need accommodation, either by phone or email, and it is your responsibility to assist them. Providing prompt and clear guidance will greatly improve the customer experience.
5/5
GoogleResponsive, honest, friendly and professional, appearing to be quite knowledgeable about the industry.
Thank you Robin, that is very kind of you to give me that feedback. It was lovely to meet you both.
5/5
GoogleMiles and Barr offered fantastic professional help especially James Perks in Ramsgate regarding an historic house price search for a 1991 valuation for council tax He was extremely helpful I am well impressed with your assistance and would use and recommend Miles & Barr in the future for a first class service Thankyou
Thank you for your kind comments, Pam. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotDebbie at Miles & Barr was very helpful…
Debbie at Miles & Barr was very helpful when purchasing our first home. Her communication was excellent when we had any questions or queries.
5/5
TrustpilotExcellent service from Folkestone
The service received from the staff at Miles & Barr in Folkestone has been exemplary. They are polite and easy to deal with, answering any queries in a professional manner.In her role as Sales Progressor, Emily Stickler has worked with us to achieve exchange of contracts on our sale. She has remained in regular contact throughout the process, providing timely updates each week.Thank you Emily for your help.
5/5
GoogleHad a great experience with miles and Barr finding my house. I was very fussy with what I wanted in which they were very helpful especially Jade who was so positive and patient with me. Nothing I asked was too much made it a very enjoyable experience and found my perfect house
Thank you very much for taking the time to leave a review, Dom. Our Ramsgate team always endeavour to deliver a positive customer experience and we loved hearing about your experience. if there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager
5/5
TrustpilotLisa Cook went above and beyond
Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!
5/5
TrustpilotWe met with Jake |Chamberlain of Miles…
We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company
5/5
TrustpilotGood viewing today by Jed from…
Good viewing today by Jed from Canterbury office. Informative and in time. Thank you
We're happy to hear that the viewing was informative and punctual. Thank you for sharing your positive experience with us.
5/5
TrustpilotFirst class and professional.
Great communication and support from Louise Daly. It’s always stressful selling a property, particularly when solicitors can be so unresponsive, however Louise was very professional and kept us in the loop all the way. She even took calls / e mails when on holiday to try and get the sale over the line. First class from Louise and the Miles and Barr team in Margate.
5/5
GoogleAmanda has been doing my property visits for several years and looks after us really well, is really helpful and friendly
Thank you for your kind comments, Zoe. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleI have used Miles and Barr recently to sell my property. I cannot praise them enough. Excellent communication, efficient, enthusiastic and always willing to take our wishes into consideration. I would specifically like to thank Adam M for his patience, knowledge and kindness throughout this process. Will definitely be using Miles and Barr again.
5/5
GoogleJudith has been an absolute star. In a market clouded with useless agents, she has been extremely helpful in aiding our property search, answering questions promptly and aiding with the offering process. We're hoping to seal the deal with her on a property this week but she's been absolutely fantastic so far!!
5/5
GoogleAlice was so helpful from start to finish. She greeted us with a smile and was always on hand to answers questions. Thank you Alice for being so amazing! We are very grateful. From Marie and Cameron
5/5
GoogleMe and my partner recently purchased a property with miles and Barr and worked with Judith who was lovely, very professional and friendly would highly recommend for anyone wanting to feel at ease when looking to move.
5/5
GoogleFrom the outset Howard was very positive and proactive, unlike my previous estate agents. The description of the property really did it justice and seemed less generic than many you read. We sold very quickly and all the interactions up until completion were handled very professionally. I have no hesitation in recommending Howard and Ewe Move.
I'm really pleased you were so happy with my service in selling your property in Oakwood. It was a pleasure to help you.
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