5/5
TrustpilotKerrie was really helpful and very…
Kerrie was really helpful and very professional all through the time. Thanks to her, she made the process seamless and easy
Trusted Agent profile · Ramsgate
Verified
Miles and Barr reviews in Ramsgate
★★★★★
1,823 reviews across 3 platforms
51 Queen Street, Ramsgate, CT11 9EJ
Part of Miles, see every office.
Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,823 reviews on three platforms, including 977 Google reviews rated 4.6.
Reviews
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleBecky White was responsible for overseeing the sale and kept in constant contact with me throughout - very good customer service.
1/5
TrustpilotVery poor experience
Very poor experience. Difficulty for buyer of my property to get a second viewing booked in. Little involvement in sales process.Would not sell through this agent again. Made a formal complaint but they want their fees.
Agent replied · 26 July 2024
Thank you for taking the time to leave us a review. We take customer experience very seriously and I can see that after your formal complaint was submitted, we completed a full investigation on each point raised. Although you were disappointed with the outcome, we have factually indicated why your complaint has been closed. It's disappointing to hear that are not fully satisfied with our services, but if there is anything else I can help you with or you would like to discuss further, please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Mark, Customer experience manager
5/5
TrustpilotSophie Collins was really helpful and…
Sophie Collins was really helpful and prompt during the rental of the property. Thank you
5/5
GoogleSarah was really helpful whenever I had any enquires. She responded promptly to calls and emails and made the process really straightforward. Thanks 😊 …
5/5
TrustpilotVery happy with the team
Very happy with the team, in particularly Suzanne who did a great job keeping the chain moving
5/5
TrustpilotSophie was very helpful and worked…
Sophie was very helpful and worked quickly to find somewhere that suited our needs
5/5
TrustpilotHelpful so far
The estate agent Kerry Brunger has been very helpful and professional so far in helping me secure a let in Kent.
5/5
GoogleI have rented from miles and barr for the past 12 years, Amanda Turner does my inspections, she's amazing. She is always able to answer and sort out any concerns. She is always happy and friendly which makes my inspections an absolute joy.
5/5
GoogleI found Miles and Barr extremely helpful. They kept me informed of progress regularly above and beyond what they needed too. And Suzanne at the Ramsgate branch was amazing!
Agent replied · 22 August 2026
Thank you for your kind comments, Jo. It's great to hear that we kept you in the loop throughout the process. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotExcellent service from miles and barr
Excellent service from miles and barr. Kept up to date with progress from start to finish emily stickler was always keeping me informed with updates and advice never had any issues or problems it was so easy to sell with them. Well done.
5/5
TrustpilotJake was very friendly
Jake was very friendly, gave me all the information I needed and was overall stellar.
5/5
GoogleAmanda Turner who does the annual property visits from Ramsgate branch is absolutely great. She is very professional, friendly and very easy to talk to. I always look forward to seeing her.
5/5
TrustpilotShelley webster is a star
I have been dealing with Shelley Webster who has supported both my sale and purchase. The service has been amazing and Shelley has made the process seamless. I can not thank her enough for her help and would strongly recommend Miles and Barr.
5/5
GoogleCalled into Mills & Barr and met with a very kind and helpful man called Adam Mansfield. Was enquiring regarding procedures on selling a house. Will be recommending your agency to my friends.
5/5
GoogleHoward did a brilliant job of managing our house purchase. He has a great calm and personable approach.
Agent replied · 24 July 2026
Thanks so much for your kind review - and welcome to Oakwood!
5/5
TrustpilotMax was great
Max was great. Showed me around with no rush. Overall nice smooth viewing.
5/5
TrustpilotLouise kept us up to date with the…
Louise kept us up to date with the purchase of our house and was very professional.
5/5
GoogleMiles & Barr have been managing my property for just under a year and I would like to give a very special shout out for Donna Bogard. …
5/5
GoogleThe service from James and his team at Miles and Barr Ramsgate was excellent from start to finish. Would not use any other agent and would highly recommend.
5/5
GoogleAmanda visited my flat for a routine inspection this morning and was both thorough and polite.
5/5
GoogleI am in the process of looking for a house in Ramsgate and spent a day viewing 6 properties with Jade Gumm. Super impressed with her energy, professionalism and warm friendly manner. Her local knowledge as well as each house detail was impressive. Would not hesitate to recommend.
5/5
GoogleExcellent service from a good estate agent, had the pleasure of speaking and dealing with Virginia Leach who couldn’t have been more helpful, very professional and a great help. Would highly recommend.
5/5
GoogleAmazing service from all the Miles and Barr team, we found the stressful process of moving home and remortgaging alot more pleasant with their assistants. Would be happy to use them again.
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