5/5
TrustpilotAll the team at Miles and Barr were…
All the team at Miles and Barr were amazing throughout, especially at a very busy time. Couldn't fault anything. Will definitely use again!
Trusted Agent profile · Ramsgate
Verified
Miles and Barr reviews in Ramsgate
★★★★★
1,823 reviews across 3 platforms
51 Queen Street, Ramsgate, CT11 9EJ
Part of Miles, see every office.
Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,823 reviews on three platforms, including 977 Google reviews rated 4.6.
Reviews
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
5/5
TrustpilotMiles & Barr and the team have been…
Miles & Barr and the team have been brilliant and especially Louise. If your buying or selling I would recommend Miles & Barr.
5/5
GoogleAmanda has just been for my routine has inspection for a rented property and she’s always lovely and nice to talk to. She listens to any problems I have and is always considerate. Definitely recommend 5⭐️
5/5
GoogleThe whole team were great to deal with and got me fair offer within a few days of them putting my house on the market. I would highly recommend using Miles and Barr.
Agent replied · 28 July 2026
Thank you for your kind comments, Dave. It's great to hear we were able to help you achieve a fair offer for your property. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotGreat service
Jake was punctual, knowledgeable and very helpful. The office has also been very helpful and overall a great experience.
1/5
GoogleWhat a unprofessional call this morning. Firstly Melissa tells me "my lengthy message" in a disgruntled and snappy manner. Then she accused me of "calling her a liar" whilst I was just updating my complaint about neighbours that Miles & Barr manage with an incident that occurred last night. Even a bit of empathy for people that are stressed by neighbours that THEY manage would be sensitive and kind instead of a rash, accusatory and rude call. I had to put the phone down, you support landlords I really cannot understand why any Landlord would use you. You don't even know how to be civil and kind which are basic human emotions....I will make a formal complaint. Please see the reviews below with one star before you start to use their services.
1/5
GoogleThe most useless estate agents going !!! No communication, don’t reply to emails or left messages. Management a joke !!!! Turn up at property’s with the wrong keys, and late !!!! Put an offer in on a property, was told the sellers are on holiday. Was told by the manager James he would deal with our offer and get back to us ASAP, neat time we looked propert had SOLD !!! No letter, no phone call NOTHING !!! We had no chance to discuss options, up our offer. After weeks and I mean weeks of calling asking for James the manager, I was told he HAD sent a letter and left a voicemail telling me our offer was rejected. HES A LIAR Don’t waste you’re money paying these fools !!
1/5
TrustpilotVery slow
Miles and Barr are extremely slow in putting forward offers., They use a different team for this and an offer can take anything up to a couple of days. I as a buyer haven’t got time to wait in a market like this as you risk loading other properties. I would not use them to buy, sell or rent as their tenants also aren’t vetted thourghly.
1/5
GoogleI called them about a property to let. And they’re still to get back to me after 3 weeks of waiting
Agent replied · 22 August 2026
Dear Mr Woolley, We apologise that you have not heard back as we endeavour to provide timely communications to all enquiries. We welcome the opportunity to speak with you further if you would like to contact me at communications@milesandbarr.co.uk. Kind regards, Nina Simpson, Lettings Operation Manager
2/5
GoogleOver a week - cash purchase available - no reciprocal contact from them!!
5/5
TrustpilotExcellent conversation and follow-up
Holly was excellent during conversations and follow-up. Prompt response to questions. Flexibility in handling our peculiar situation. Above all, very friendly and respectful.
5/5
GoogleFrom putting the property on the market, to viewings and than support through to exchanging was a smooth transition. Very helpful staff , communication was key part with miles and Barr all throughout the transaction
5/5
TrustpilotMiles and bar are the best letting…
Miles and bar are the best letting agent, Highly recommend. Please don't waist your time with non reliable agents, stick to Miles and bar and they will get you exactly what you desire.My search didn't take long after I registered with them.They kept to their words, and reach out to me immediately the property of my choice is in the market.I am grateful.
1/5
GoogleLEAVING AN 8 MONTH GIRL HOMELESS, GOT THE MONEY WANT A GAURANTOR, ABSOLUTELY IMPOSSIBLE, DISGUSTING BEHAVIOR, SOMETING NEEDS TO CHANGE!
1/5
GoogleI called them about a property to let. And they’re still to get back to me after 3 weeks of waiting
Agent replied · 26 July 2024
Dear Mr Woolley, We apologise that you have not heard back as we endeavour to provide timely communications to all enquiries. We welcome the opportunity to speak with you further if you would like to contact me at communications@milesandbarr.co.uk. Kind regards, Nina Simpson, Lettings Operation Manager
5/5
GoogleAmazing staff! Super helpful, reply and find out information extremely quickly. Haven’t had one bad experience with them and have been using them for different reasons for the past 4 years!
Agent replied · 15 June 2024
Thank you for your kind comments, Lilli. It's great to hear about your positive experiences with our Ramsgate branch over the past 4 years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
4/5
GoogleCan not fault the start of the process, The Sales staff were brilliant, we felt they were honest and helpful, always coming back to us when we had questions. They didn't really …
1/5
YellUseless
Would not recommend miles and barr, absolutely useless, no communication, they can't be bothered, don't get back to you and some of the staff don't know anything about the property when they turn up to show a buyer around. Would totally avoid them nmat all costs not worth the money thank god we have moved to another estate agent!!
5/5
TrustpilotMax :)
Max was really helpful during the viewing and answered all of the question that I asked.
5/5
TrustpilotGreat customer service
Great customer service especially Natalie heard. Great local knowledge and went out of her way to help. Would highly recommend
1/5
GoogleMiles and Barr have been utterly useless from day one. If you have a barge pole I suggest you use it to keep away from them. (I didn't want to give a star at all but unfortunately there was no other option) No one ever answers the phone, if they do you are fobbed off and passed on elsewhere or told someone will get back to you and they don't. Money grabbing, lie about work that is carried out and as for Harvey Property Maintenance (I believe they are affiliated with Miles and Barr) the workmanship was of an extremely poor standard, it took 3 times as long as it should have done and almost 2 months before any work was even carried out. I am not the only person that has had this amount of trouble, and I know for certain that I won't be the last.
5/5
GoogleAlways a pleasure to have Amanda visit. Always very professional and respectful. What a great member of the Miles and Barr team, they are so lucky to have such a great asset to have.
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