Trusted Agent profile · Ramsgate

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Miles and Barr reviews in Ramsgate

4.5

★★★★★ Excellent

1,823 reviews across 3 platforms

51 Queen Street, Ramsgate, CT11 9EJ

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Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,823 reviews on three platforms, including 977 Google reviews rated 4.6.

Google logo

4.6 / 5

977

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

Business-wide

Trustpilot logo

839

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

1/5

Trustpilot

Avoid

Avoid, avoid, avoid! Will try and get you to sign a pre agency agreement and baffle you with terminology that they arent sure of themselves. They send roud a junior to value first then double up by asking if the Manager or senior can visit you. Be VERY VERY careful with what they get you to sign. ALso avoid the Sole selling rights agreements - these are a stitch up. Even if you sell your house to a friend or family member up to a year later they will try and claim their fee.

Not · 10 July 2021

Agent replied · 26 July 2024

Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager

5/5

Google

Amanda is always extremely friendly helpful and professional. Wouldn’t want anyone else to do our inspections as we have built a great relationship over the past 4 years.

Melissa · 22 August 2024

5/5

Google

I came in to arrange a valuation of my property I was immediately acknowledged by Judith who was very professional, polite and helpful, she promptly arranged a day which was convenient for me. On the day Jackson came to do the valuation I found him to be very professional polite and friendly. I was very impressed with my experience with this company they meet my needs and appreciated the ease of the whole experience. Thank you

Linda · 22 August 2024

5/5

Google

Amanda is really friendly and works quickly and efficiently. Having a young child I get nervous about people coming to the house but she made me feel comfortable.

Satin · 22 August 2024

5/5

Google

Amanda Turner is very professional and polite. Any requests are promptly dealt with in a professional manner, also has a great personality. A great asset to the company.

Marina · 22 August 2024

5/5

Google

Amanda has been coming to me for a few years. I can say i find her very ammicable, thorough at her job and always a pleasure to meet!!,

Lesley · 22 August 2024

5/5

Google

Amanda came to do my property house check. Amanda was very professional and polite. Asked if I had any issues or questions. I am Happy with the visit

June · 22 August 2024

5/5

Google

If l could give more than 5 stars l would. Professional service from start to finish .would highly recommend.

Denise · 24 July 2025

Agent replied · 24 July 2026

Many thanks Diane, it was a pleasure helping you successfully sell your flat in Roundhay.

5/5

Trustpilot

Thanks to Emily Stickler

It was a very long wait and I am so happy that we had a knowledgeable person who helped us through this.Special thanks to:Emily Stickler was absolutely amazing. She was the only one who communicated and helped us to finally get the house. The solicitors were not good at communicating with us and I am so thankful we had Emily!27 May 2021susannah gosain (buyer)

Susie · 21 June 2021

5/5

Google

One of your staff called Amanda has been doing the six monthly check on my rental for the past 3 years. I just wanted to acknowledge her professionalism and punctuality that I have experienced with all her visits. She is a credit to your Company.

Barbara · 22 August 2023

5/5

Google

Really appreciated Mel fitting in us in at the end of her day to view. Many thanks

Sally · 10 August 2025

Agent replied · 9 September 2025

Thank you for your kind words Sally

5/5

Google

The property I have purchased was suggested to me before it went on the market, and I'm so glad I went with the agency's recommendation. The viewings at each stage were well-organised and insightful. The experience post-offer was just as good, with great communication, empathy and support throughout the process.

Camilla · 28 July 2025

5/5

Trustpilot

Our sales Progressor

Our sales Progressor, Rebecca, was really key in getting our purchase over the line. We can’t thank her enough - she was friendly, efficient and reassuring when necessary. We had a couple of hurdles near the end but very smoothly ironed out by Rebecca. A big thank you from us.

Lee-Ann · 26 July 2025

5/5

Google

Very happy with the service received from Chloe Marshall at Ramsgate Miles and Barr. It's thanks to her that I have found an ideal home for me and my family, if she hadn't mentioned this particular property, I feel sure I would still be …

Becka · 16 September 2025

5/5

Google

Thanks Jeanette for arranging the plumber to visit after boiler packed up. John(plumber) visited straight away on the Saturday and we had a new boiler by Tuesday

Neil · 22 August 2024

4/5

Google

Amanda is always very friendly and helpful when she does property visits, but the other property managers are very slow to respond to messages or fix problems.

Tom · 22 August 2024

1/5

Trustpilot

About time Property management did what…

About time Property management did what they are paid to do! if you have people fighting, dealing drugs and disrupting other residents Causing one of your tenants to end up on medical treatment. you should sort it out and not just turn a blind eye and do nothing as word does get around by social media...

Keith · 9 December 2023

Agent replied · 26 July 2024

Dear Mr Anthoney, We can confirm our Folkestone Property Management department continues to take this subject raised seriously and continue to manage the matter. The police were notified of the criminal actions reported and these must be dealt with directly by the Police.

1/5

Google

I unfortunately had an extremely bad experience with m&b. Exaggerated and elaborated the truth. Very disorganised and passed me from person to person. Will never use them again!

G · 24 March 2025

Agent replied · 22 October 2024

Good afternoon We are saddened to read your feedback. We would love the opportunity to understand more about your experience to put this right as we are unable to identify … More

5/5

Trustpilot

Very Well done Support

What a delightful experience working with Miles and Barr and in particular Emily Stickler who guided us through every step of the way. I would highly recommend the team especially after sales support which was exceptional. Well done!!!

Charles · 16 January 2024

5/5

Google

What a great experience using Miles and Barr recently. Very professional and clear communication throughout the whole process. The staff kept in touch & gave us regular updates so felt informed at all times. Special mention to Luke and Virginia. Thank you both so much!

Grace · 28 July 2023

5/5

Google

Excellent service, property sold very quickly. Highly recommended!

Tony · 28 October 2025

Agent replied · 28 July 2026

Thank you for the 5 star review Tony. Much appreciated from all the team at Whitstable

5/5

Trustpilot

A great experience so far.

We viewed the property last Friday, with Harvey Hoskin. He was extremely helpful and gave us plenty of time to view and ask questions.Now it is Wednesday and and we have been offered the property to rent!! Shannon Faulkner is our contact point and again, very helpful, professional and encouraging. A great experience so far.

Alison · 3 August 2022

5/5

Google

This is my second time buying a house though Miles & Barr and have no complaints at all. The team at the Ramsgate branch are Professional, polite at all times and take a great interest in the customers needs, wants and desirables. Kimberly …

Ben · 16 September 2025

5/5

Google

My partner and I had been living in a flat for nearly 2 years when they said we’d need to leave (and quite respectfully gave us 6 months to look for elsewhere). Naturally, we started looking straight away, viewing many properties with the …

Jadine · 16 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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