Trusted Agent profile · Ramsgate

Verified

Miles and Barr reviews in Ramsgate

4.5

★★★★★ Excellent

1,823 reviews across 3 platforms

51 Queen Street, Ramsgate, CT11 9EJ

Part of Miles, see every office.

Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,823 reviews on three platforms, including 977 Google reviews rated 4.6.

Google logo

4.6 / 5

977

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

Business-wide

Trustpilot logo

839

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

5/5

Google

Amanda Turner attended my property visit today she is very bubbly, friendly and polite. Amanda made the property visit pleasant and gave good advice to try

Vic · 22 August 2024

5/5

Google

Excellent support from the lettings team; always swift in their response, friendly in their comms, and successful in navigating any bumps in the road. Would recommend.

Lisa · 28 February 2026

1/5

Trustpilot

A very unprofessional, uncaring company. I would not recommend to anybody.

I have rented my house out with full management service for the past year.Upon checkout they sent me an itinerary of things that were required to be done. I told him exactly what needed to be done by the tenant and what I would do. In regards to the tenant the place is left filthy, damage to doors, damage to floors, rubbish left in property, garden left unsightly, items left in property, furniture in every room, moved and not put back. The place generally looks horrendous. It was like a show home when it was let out. Of which miles and bar took photographs. I told them all these issues had to be resolved through the tenant. But no they're asking me to pay up front for all the damages and then they may be able to get money back from tenant. Even though I'm pretty sure they have already released deposit. I have emailed, telephoned, but there is no resolution. As a company they do not care. This is caused me such an incredible amount of stress. This is called me an incredible amount of upset. I also told them to not do any more viewings because I did not want anyone seeing my property in such a state. And yet again they have ignored me and continued with viewings.Obviously no one has taken the property due to the issues.These are a very untrustworthy company and I'm extremely upset about the situation. I doubt whether they will resolve it at all. I know I will end up having to do all the work myself.

Denise · 30 April 2024

5/5

Trustpilot

Zoe Bartlett, a well of information...

I would thoroughly recommend Zoe Bartlett. She was thoroughly professional and made us feel at ease during the visit with her friendly manner. She was able to answer all our questions about the property and surrounding area. We left feeling that we were well received, we had all the information we needed and what we needed to do to go forward from there.

Stephen · 4 February 2021

5/5

Google

Amanda is great at keeping up with our property needs and always arrives on time with a pleasant and highly professional attitude. Thanks so much

Lucy · 22 August 2024

5/5

Google

Kimberley was really lovely and helpful when looking at the property, looking forward to seeing her again in more viewing and hopefully getting the property.

Lesley · 22 August 2024

5/5

Google

Absolute first class customer service Very prompt at resolving issues Daisy Micallef and the team very friendly and approachable Would highly recommend Miles and Barr

Maxine · 22 August 2024

5/5

Google

Judith was so helpful, friendly and professional. Thank you for listening, answering, our questions and making our first property viewing experience in Ramsgate hassle free.

Wendy · 22 August 2024

5/5

Trustpilot

Top-tier

The service we recieved from Miles & Barr during a very busy time for lettings was top-tier. Kerrie was quick to put our application forward to the landlord and communicated excellently. Jessica (who showed us around the property) was friendly and knowledgable about the area and the property itself. We look forward to proceeding and becoming a tenant with them.

Dan · 8 September 2021

5/5

Trustpilot

Miles & Barr were very professional and…

Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!

KATH · 18 January 2024

5/5

Google

Just bought a property with Miles and Barr and have been really happy with the service. All of the team have been friendly, professional and super efficient at meeting our enquiries and requests. Shout outs to Jack and particularly Becky White our sales progressor who I cant thank enough for her patience and support in getting this purchase completed!PositiveResponsiveness, Professionalism

Phoebe · 25 August 2021

5/5

Google

Amanda was really friendly, helpful, on time for the appointment.

Zoe · 24 March 2025

1/5

Trustpilot

What a miserable experience…

What a miserable experience the last few months have been. Issues ignored or I am told to try to manage it on my own. I feel so unsupported. Speculating that landlords love them because they never share the issues with them... I don't know how they manage to get the houses when they manage them so poorly.

Faith · 5 April 2025

5/5

Google

My husband and I can thoroughly recommend Miles and Barr. Throughout a long drawn out sales process, the team have been knowledgeable, effective, calm and unfailingly pleasant. We are very grateful to Adam, Sophie and Megan. Thanks and all good wishes.

Hilary · 28 September 2025

5/5

Trustpilot

Amazing service!

Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.

Jordan · 1 August 2022

5/5

Google

Judith showed me around a property, she was very pleasant and informative about the property, had a lovely manner about her, thank you Judith

Ania · 22 August 2024

5/5

Google

Amanda has been amazing she comes across as non judgemental and makes me feel at ease during inspections. She is welcome again 😁 …

Samantha · 22 August 2024

5/5

Google

Worked with my requests from day one and food follow up service after the sale.

Steve · 24 July 2025

Agent replied · 24 July 2026

It was a pleasure to work with you Steve, many thanks for your review.

5/5

Google

Just bought a property with Miles and Barr and have been really happy with the service. All of the team have been friendly, professional and super efficient at meeting our enquiries and requests. Shout outs to Jack and particularly Becky White our sales progressor who I cant thank enough for her patience and support in getting this purchase completed!PositiveResponsiveness, Professionalism

Phoebe · 16 June 2021

5/5

Google

Just bought a property with Miles and Barr and have been really happy with the service. All of the team have been friendly, professional and super efficient at meeting our enquiries and requests. Shout outs to Jack and particularly Becky White our sales progressor who I cant thank enough for her patience and support in getting this purchase completed!

Phoebe · 22 August 2021

5/5

Google

I was working with Alice Saker who was very helpful, quick responses all enquires were answered. Would recommend Miles and Barr to anyone looking to sell a property. You can tell their staff really do care and want the best their buyers. 10/10

Emily · 2 September 2025

5/5

Trustpilot

Moving home

A pleasant experience, all the staff very helpful and would happily recommend.Special thank you to Becky who kept us up-to-date at all times and was always very helpful.

Colin · 6 June 2024

5/5

Trustpilot

Miles ahead Barr none!

Miles and Barr were extremely professional when dealing with our recent house purchase. The service and communication was flawless and our agent Louise was a delight to deal with through the whole purchase. Very happy!

Adam · 16 January 2024

5/5

Google

Have dealt with James and the team at Ramsgate alot over the years and have always received 1st class service

JH · 22 August 2022

Agent replied · 22 August 2026

Thank you for your kind comments, Jamie. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miles's Google reviewsLeave Miles a review

Want Miles and Barr to help?

Send Miles and Barr a message.

What do you need help with?

Miles and Barr will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent