Trusted Agent profile Β· Ramsden Heath

John Hills Ramsden Heath reviews

3.8

β˜…β˜…β˜…β˜…β˜… Good

1,654 reviews across 2 platforms

Hallmark House Downham Road, Ramsden Heath, CM11 1PU

John Hills's office in Ramsden Heath, at Hallmark House Downham Road, is rated 3.8 out of 5 across 1,654 reviews on two platforms, including 2 Google reviews rated 3.0.

Google logo

3.0 / 5

2

Reviews on Google

This office

Trustpilot logo

1,652

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ramsden Heath office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent and helpful service

Excellent and helpful service, we have found two previous properties through rightmove plus the house we currently own.

Paul Β· 2 March 2020

Agent replied Β· 13 June 2024

Hi Paul,Thank you for your 5 star review.It's great to hear we've been part of your home hunting journey multiple times and you've been successful in finding a property each time.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Excellent customer service

Danielle provided excellent customer service and really alleviated the stress from the whole process

Rachel Β· 6 April 2021

Agent replied Β· 13 June 2024

Hello Rachel,Thank you for taking time out to leave a review for our colleague Danielle. We can understand that moving home can be very stressful and we are happy to hear that Danielle made your experience as stress-free as possible. We will pass your feedback on to her directly.Best WishesBeth

5/5

Trustpilot

Brilliant service form Liam great…

Brilliant service form Liam great communicater and pleasant young man. Thank you 5 star service

Steven Β· 14 January 2021

Agent replied Β· 13 June 2024

Hi Steven, thank you for taking the time out to leave such a positive review about your experience with Van Mildert, and for your kind words about our colleague Liam!

5/5

Trustpilot

Fantastic service by Natalie Cooper

Fantastic service by Natalie Cooper. Made everything easy

Lily Β· 11 April 2022

Agent replied Β· 13 June 2024

Hello, thank you for taking the time to leave such a great review. It's so nice to hear you've had a positive experience with Natalie. We'll make sure they receive your feedback. Many thanks, Rightmove

5/5

Trustpilot

Prompt Solution

My problem was dealt with very promptly by Bobbie Dunne. You cannot ask for more than that !!

Derek Β· 9 February 2020

Agent replied Β· 13 June 2024

Hi Derek,Thank you for your 5 star review.We're so pleased to hear you had a great experience with our specialist Bobbie and we'll be sure to pass your feedback on to her.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove

4/5

Trustpilot

Quick responses even in these uncertain times

The team were very responsive and dealt with my request quickly and efficiently. Thank you!

Jennifer Β· 21 December 2020

Agent replied Β· 13 June 2024

Hi Jennifer,Thank you for your review. It's great to hear our team were responsive and dealt with your query quickly and efficiently. You're very welcome, we're glad to help! If there's anything else we can do in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Happy Home Hunting. Many Thanks, Rightmove.

5/5

Trustpilot

Excellent service

Excellent service. Found my new flat within days of arriving in London! πŸ™Œ

M Β· 1 June 2021

Agent replied Β· 13 June 2024

Hello,Thank you for taking the time to leave us a 5-Star review, I'm glad you found your new property.If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Many Thanks,Rightmove

5/5

Trustpilot

Very easy process to remove information…

Very easy process to remove information Thank you for your quick response to my emails

Paul Β· 18 December 2020

Agent replied Β· 13 June 2024

Hi Paul,Thank you for your 5-star review. We're so pleased to hear your query was responded to quickly and was easy to remove the information. We love hearing how great your experince is with us. If there's anything we can do to help in the future, please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Happy Home Hunting. Many Thanks, Rightmove.

5/5

Trustpilot

I phoned the team at Van Mildert

I phoned the team at Van Mildert, this morning. Very polite, helpful and professional. Thanks.

Campbell Β· 4 December 2020

Agent replied Β· 13 June 2024

Thank you for your positive review of our telephone team, we really appreciate the feedback!

4/5

Trustpilot

I had a question re the use of Street…

I had a question re the use of Street view which was well and promptly answered.

Franklyn Β· 25 August 2020

Agent replied Β· 13 June 2024

Hi Franklyn,Thank you for your 4 star review.It's great to hear that your question around street view was answered well and so promptly. We're more than happy to help.If there's anything we can do for you in the future, please don't hesitate to get back in touch. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Wrong details corrected

Query investigated and sorted out. Took a little time but the delay was with Land Registry.

Consumer Β· 20 August 2020

Agent replied Β· 13 June 2024

Good Morning.Thank you for your 5-star review. It's so good to hear your query was investigated and resolved.Happy Home Hunting.Many Thanks, Rightmove.

5/5

Trustpilot

Very helpful phone chat

Very helpful phone chat. Problem resolved quickly.

Frank Β· 3 May 2022

Agent replied Β· 13 June 2024

Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove

5/5

Trustpilot

Efficient

Friendly, helpful and reassuring. Got the job done quickly. Thank you for your help.

Klara Β· 9 February 2021

Agent replied Β· 13 June 2024

Hi Klara,Thank you so much for taking the time to leave such a great review! We really appreciate it and are glad the team was able to help you today!Kind regards,Vicki

5/5

Trustpilot

Many thanks for a prompt response

Many thanks for a prompt response. It is much appreciated.

Consumer Β· 17 November 2021

Agent replied Β· 13 June 2024

Hi there, Thank you for taking the time to leave us a 5 star review! I'm glad we were able to help you. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove

5/5

Trustpilot

Very efficient!

Customer Services, in particular, Caz Thompson (Consumer Experience Specialist) was very efficient in dealing with my request.

A Β· 23 March 2020

Agent replied Β· 13 June 2024

Hello,Thank you for your 5 star review.It's great to hear that Caz was so efficient with your request and that she was able to help.Please let us know if we can do anything for you in the future. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Far too slow now

Used to be a great site for property searching but these days so slow it's unusable. Most frustrating.

Gilbert Β· 3 November 2019

Agent replied Β· 13 June 2024

Hi Gilbert,Thank you for taking the time to leave us a review and for bringing this to our attention.We're sorry to hear the website has been extremely slow and would like to investigate this further for you.Can you get in touch with us by email with more information and send us some screen shots of your experience? If you can also confirm the device you're using eg, laptop, tablet etc, that will really help.Our email address is talk-to-us@rightmove.co.uk.Many thanks,Rightmove

5/5

Trustpilot

Very efficient service

Very efficient service. Good response times and generally great customer service. Thanks

Marty Β· 2 July 2021

Agent replied Β· 13 June 2024

Hello Marty,Thank you for your positive review. Here at Van Mildert we take great pride in all our hard work to deliver excellent customer service and we are glad you appreciated all of our colleagues efforts.Best wishesBeth

5/5

Trustpilot

Property details was incorrectly…

Property details was incorrectly described on Rightmove but was updated accordingly as per my query

Md Β· 7 October 2020

Agent replied Β· 13 June 2024

Good Afternoon,Thank you for your 5-star review. We're so pleased to hear your property details we're amended accordingly, this is exactly the service we like to give. If there's anything we can do to help in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.uk. Happy Home Hunting.Many Thanks, Rightmove.

5/5

Trustpilot

Positive experience

Very quick at responding to my enquiry, resolved in 48hrs, pleasant and easy experience.

Lisa Β· 23 December 2020

Agent replied Β· 13 June 2024

Hi Lisa,Thank you for your 5-star review. We're so pleased to hear your enquiry was dealt with quickly and you had a good experience. If there's anything else we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.ukHave a great Christmas and New Year.Many Thanks,Rightmove.

5/5

Trustpilot

great service

great service, very professional...thank you.

Giovana Β· 6 July 2022

Agent replied Β· 13 June 2024

Hi there, Thank you for taking the time to leave us a review.Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

5/5

Trustpilot

Amazing customer service

Amazing customer service, they really helped me out when I needed it and they didn't need to.

Emma Β· 18 January 2020

Agent replied Β· 13 June 2024

Hi Emma,Thank you for taking the time to leave us a 5 star review.We're so pleased that you had such a great experience with one of our specialist and feel the customer service you received was to an amazing quality. This is something we always try to do our best in at Rightmove and our level of service is very important to us.If there's anything we can do to help in the future, please don't hesitate to get in touch and we're more than happy to help.Happy home hunting.Many thanks, Rightmove

5/5

Trustpilot

Very professional and quick referencing…

Very professional and quick referencing service. My references were completed b Lewis H.

Evelin Β· 23 February 2021

Agent replied Β· 13 June 2024

Hi Evelin,Thank you so much for taking the time to leave such a positive review of your experiences with Van Mildert, we really appreciate it! We're also grateful for your comments about our colleague, Lewis H - we've passed this on to his manager now.Kind regards,Vicki

5/5

Trustpilot

Sold house price adjustment

Jamie Bolt handled my request to adjust the sold price of our house very efficiently.

Peter Β· 21 August 2020

Agent replied Β· 13 June 2024

Good Afternoon Peter,Thank you for your 5-star review. It's so great to hear Jamie handled your request efficiently.We will be sure to pass this feedback on to her. Many Thanks, Rightmove.

1/5

Trustpilot

dodgy dealing

HiThis company still demanding rent after accepting keys back, will not communicate. .milton keynes Stay clear, look for honest companies.Graham

G Β· 6 March 2018

Agent replied Β· 13 June 2024

Good Morning,Thank you for taking your time to leave us a review.I am really sorry to hear about this. Here at Rightmove we advertise properties on behalf of estate agents, we ourselves are not an estate agency. I would advise contacting the property ombudsman about this, they would be able to help advise you on what to do in such instances.If you need any help please do not hesitate to contact us, our telephone number is 01908 712352 and our email address is customersupport@rightmove.co.uk.Kind Regards,Rightmove.co.uk

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