Trusted Agent profile · Rainham, Kent
Verified
★★★★★
130 reviews across 3 platforms
84 High Street, Rainham, Kent, ME8 7JJ
Part of Your Move, see every office.
Your Move's office in Rainham, Kent, at 84 High Street, is rated 4.6 out of 5 across 130 reviews on three platforms, including 126 Google reviews rated 4.7.
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Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleA massive thank you to the team at your move Rainham. They went above and beyond to assist with the sale of my property, ensuring that we had regular feedback with both viewing and weekly updates once we had found a buyer. Would highly recommend to anyone looking for a trustworthy, professional agent. Thank you again to the the entire team :)
Thank you for your lovely review! We are very happy to have provided you with such a positive experience!
5/5
GoogleRecently bought our new property which was advertised via your move Rainham. Grace showed us round the property both times and was very friendly and professional. They were always very responsive to any queries I had whilst waiting for the sale to go through. Excellent service received. Thank you 😊 …
Thank you so much for taking the time to share your feedback. We’re delighted to hear you had such a positive experience with Grace and the team at Your Move Rainham. It’s wonderful to know that you found our service friendly, professional, and responsive throughout your property purchase. We hope you enjoy your new home, and we’re always here should you need any further assistance in the future. Best wishes, The Your Move Rainham Team
5/5
GoogleLara at the Rainham branch in Kent has been a gem. From our first viewing through to completion, Lara and the entire team were there to guide us and answer any questions we had. They made the whole purchasing process a real breeze and I can’t recommend them enough. Definitely 5 stars.
Thank you for taking the time to write such a lovely review! We hope you love your new home and wish you all the best.
5/5
GoogleAbigail, Lara and team at YourMove Rainham were absolutely faultless when moving into our new home. We as a family cannot praise them enough for their help and guidance throughout the whole process. We’re eternally grateful. These ladies are the best in the business in my opinion and will be recommending them to anyone wanting to buy, sell or let a house. Thank you so much. ☺️
5/5
GoogleI have had the best experience with the Your Move team at the Rainham Branch, especially with Donna and Abigail! As a first time buyer the team have made this experience seamless, speedy and so enjoyable, they are all so willing to help and get my house purchase over the line! Thank you so much for your support!
Hi Isabel, Thank you so much or your brilliant review. We are all so excited for you to begin renovating your new home, please keep us updated with it all! 😊 …
5/5
GoogleDonna and the team helped my get into my property this last month or 2, Her and the team have gone above and beyond with getting me in promptly and making sure it was as easy as possible for me! Been there nearly 6 weeks now and any questions or queries have been dealt with amazingly. Thank you Donna and the team!! forever grateful!! xx
1/5
GoogleCreate imaginary bidding wars so you overpay and they get additional commission. Also not transparent when you buy next to HA properties. I would avoid like the plague when buying or selling a house. We recently saw a lovely house for sale, but as it was with Your Move Rainham, we wouldn’t touch it.
Thank you Annis for leaving us feedback. Upon reviewing your file I can see you bought through us a couple of years ago and originally left us a 5 star review and were happy with the service so I am sorry to hear something has happened in the last couple of years to change your opinion and update your review. At the time your offer was made there was another offer being negotiated as well. As an agent we have to be transparent about other offers and it is against professional standards to be dishonest about this. We are disappointed to hear that your experience was not a positive one and would be happy to discuss this with you. Please feel free to reach out to us on 01634 370 477.
5/5
GoogleAbsolutely great service from the staff ( Shanna and Abby ) at Rainham . They could not do enough to help and support me to rent the most incredible Maisonette . High Recommended and Thank you 🌟🌟🌟🌟🌟 …
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Shanna and Abi were able to support you throughout the process and help you secure your new maisonette. Wishing you all the best in your new home!, The Your Move Team
5/5
GoogleYour Move in Rainham has handle the sale of my property in Hempstead in a professional way and help me in every for way they could, many thanks to Donna and her team. Highly recommended estate agent.
5/5
GoogleWe worked with Your Move Rainham to let our property, can only say the service start to finish was excellent and professional. Will highly recommend them.
Thank you Umar for the review, we really appreciate it and thank you for trusting us with your property - Chloe
5/5
GoogleI have had the best experience with the Your Move team at the Rainham Branch, especially with Donna and Abigail! As a first time buyer the team have made this experience seamless, speedy and so enjoyable, they are all so willing to help and get my house purchase over the line! Thank you so much for your support!
Hi Isabel, Thank you so much or your brilliant review. We are all so excited for you to begin renovating your new home, please keep us updated with it all! 😊 …
5/5
GoogleThe team at Your Move Rainham provide outstanding customer service. Their friendly and approachable attitude made my whole transaction faultless. Donna, Lara and Abi made the selling process a breeze we would definitely recommend to anyone looking to sell their home. Thanks again The Gadd Family.
Thank you for letting us sell your beautiful home, we hope you have settled nicely into your new home.
5/5
GoogleDonna and the team are fantastic to work with! Professional, personable and always available to help. Could not be happier with the service received.
4/5
GoogleMy wife & I used Yourmove in Rainham after we were unable to gain ANY interest in our property using Purple Bricks, due to a quiet period in the market. We soon had viewings arranged allowing us to gain some feedback for which to progress with. Donna and her team were extremely helpful and someone was always available, even if it were to inform me that someone would get back to me with the relevant information a.s.a.p. I would recommend them in Rainham.
5/5
GoogleI recently moved to the area from Broadstairs and had a limited knowledge of the surrounding locations, so needed more than the usual help to find the right property for me. After discussions with several Agents I soon realised how great the team at Your Move in Rainham were in helping me to locate specifically what I was after. I wish to give a special mention to Lara and Donna who were patient and helpful and truly made me feel as though my business meant more to them than just a transaction. My past experience of moving home has always been one of stress and complications but this has been without hesitation the smoothest, easiest, stress free move and all due to the team at Your Move Rainham. So thank you to all the staff at Your Move Rainham, you have set the bar that other agents need to aspire too.
5/5
GoogleThis is the second time I have worked with Your Move Rainham, and I would definitely recommend them to anyone. I wanted to give a special thanks to Abigail and Lara, who made the whole process so much easier. Abigail was super quick to respond, and give me advice or reassurance when needed. Thank you for all of your help!
5/5
GoogleI am writing this review after having such a positive experience.… I am writing this review after having such a wonderful friendly service from Lara in the Rainham branch. She was always willing to go above and beyond for us and her efficiency was outstanding! Thank you for everything! We would highly recommend Lara and if we ever move again, we would ask for her because it was such a positive experience. :-)
5/5
GoogleEveryone in the Rainham office were so helpful. Nothing was too much trouble. Will definitely be using them again. Lots of communication and guidance which is always helpful. Thank you.
Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch.
5/5
GoogleI recently sold my house through Your Move and they achieved the price I wanted and it sold quickly. A special thank you to Abi who was great throughout!
1/5
GoogleDO NOT EVER USE THE SOLICITORS THEY RECOMEND. Do not make the mistake I have made and Google these guys out first at solicitor.info or review centre. Do not bother with google reviews as I am sure they have hired someone to boost their online rating there (which is quite easy these days). THEY DO NOT ANSWER QUESTIONS (if you are lucky you might get one sentence answer after 5 days which usually does not answer the question you have asked),. THEY DO NOT INFORM ABOUT THE PROGRESS OF CASES (or rather lack of it), YOU HAVE TO THINK FOR THEM AND DO THE JOB YOU ARE PAYING THEM TO DO, THEY ASK YOU TO DO THE SAME THINGS 5 TIMES, IT IS IMPOSSIBLE TO CONTACT THEM (try phoning their number) I know it is busy everywhere at the moment but I have friends selling/buying with other guys at this very moment (two different couples) and when I am telling them about my experiences with YOUR MOVE RECOMENDED SOLICITORS they are shocked! I have not heard from my solicitor for the last 4 weeks and we should be completing the transaction around now. Aparently the Your move staff are strugling to get in touch with those guys as well. I DO NOT KNOW WHAT TO DO NOW. I AM STRONGLY THINKING ABOUT GOING SOMEWHERE ELSE AS I HAVE NO CLUE WHAT IS GOING ON WITH MY SALE!!!! Dear Your Move staff. Have I lied here? As for the the agency itself I would not have said a single bad thing about them unless it had not been for the situation they had put me in by recomending those useless guys. Tomasz Gostynski VENDOR 42 Seaview Rd
Sorry to hear about your negative experience but this review is in relation to another branch and your review has been added for the incorrect office.
5/5
GoogleMy wife and I recently purchased through Your Move in Rainham and found the service from Donna and Lara to be excellent. Lara kept us informed of all that was available and knew what we liked or didn’t. She was flexible with times to go and see the homes too as I work in London so was often late evenings. We will use them when we sell and recommend them to anyone. Thank you
5/5
GoogleMy husband and I worked with Pam to secure our mortgage. We were very happy with the support received from Pam and with how quickly our case was turned around. Your Move sold our current property and all the staff we have had dealings with have been very pleasant and supportive (particularly Siobhan, Donna & Lara) - thank you all for your help with selling our property and the support you have given us!
5/5
GoogleCannot praise the team at Your Move Rainham enough!!! Abigail Gray was very helpful and informative when talking me through my enquiry, and made it stress free and understandable! Thank you Your Move for helping me!
Thank you for your lovely review!
5/5
GoogleCould not fault the service provided by grace and abi at your move rainham. They was extremely helpful during the process and I would 100% recommend
Thank you for your review, we're glad you had such a wonderful experience with us!
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