Trusted Agent profile · Rainham
Verified
★★★★★
1,932 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,932 reviews on two platforms, including 1,931 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleFantastic and knowledgeable staff, they made the whole process so easy, and were at hand at all times for any advice, questions and guidance. Special shoutout to Ellie, Jessie and Stacey - thank you all ☺️
Fantastic and knowledgeable staff, they made the whole process so easy, and were at hand at all times for any advice, questions and guidance. Special shoutout to Ellie, Jessie and Stacey - thank you all ☺️
5/5
GoogleBen was extremely pleasant and helpful. The property was not quite what we are looking for but he remained professional and courteous.
Thank you so much for your lovely review, Jane! 😊 We’re delighted to hear that Ben was so pleasant, helpful and professional throughout your viewing. 🏡✨ … More
5/5
GoogleLearna and Nina were absolutely fantastic throughout my entire house selling journey. They kept me informed every step of the way, clearly outlining next steps and what was needed from me and the other parties in the chain. They were always available to answer my questions and went above and beyond to help me throughout the process. Their professionalism and positive attitude was truly appreciated, making me feel confident throughout the entire journey. I cannot recommend them and the entire team at Robinson Michael & Jackson highly enough!
Thank you so much for your amazing review, Corin!🌟 We’re thrilled to hear that Learna and Nina were able to provide you with such a positive experience during your house selling journey. Your feedback means the world to us, and we’re glad our team could support you every step of the way. We truly appreciate your kind words and high recommendation. If you ever need anything in the future, please don’t hesitate to reach out! Wishing you all the best. Ryan and The RMJ Team
5/5
GoogleScott was really helpful and very satisfied with the customer service
Thank you so much for your lovely review, Diya! 😊🌟 We’re delighted to hear that Scott was really helpful and that you were so satisfied with the customer service you received. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleScott was fantastic with me today, his expertise was really helpful!
Thank you so much for your fantastic review, Andre! 😊🌟 We’re delighted to hear that Scott was so helpful today and that his expertise made such a positive difference. … More
5/5
GoogleLucy was friendly, professional, and very helpful throughout. She provided excellent customer service and made the whole experience smooth and stress-free.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Lucy was friendly, professional, and helpful throughout. It’s great to know she provided excellent customer service and helped make the whole experience smooth and stress-free. We’ll be sure to pass on your kind words to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleEmma was very friendly and helpful. She allowed us to explore the house and answered any questions we had.
Thank you so much for your lovely review, Sara! 😊 We’re delighted to hear that Emma provided such a friendly and helpful viewing experience. 🏡✨ … More
5/5
GoogleHi Jessie has been great with letting out our property. Communication has been excellent and clear throughout. I would recommend her to let your property FAST but with quality.
Hi Fiona! 🌟 Thank you so much for your excellent review! We're thrilled to hear that you’ve … More
5/5
GoogleThis company has been such a good help finding me and my partner a property Especially Jess she’s been amazing
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that the team were able to help you and your partner find your new home. It’s especially great to hear that Jess was so amazing throughout the process. We’ll be sure … More
5/5
GoogleScott is an absolute legend! Great customer service 💯 …
Thank you so much for your fantastic review, Minahil! 😊🌟 We’re delighted to hear that Scott provided such great customer service and made such a positive impression. We’ll be sure to pass your kind words on to Scott, he’ll be thrilled to hear them! 💯🏡 Best wishes, Ryan and The RMJ Team
5/5
GoogleJessie was really friendly and professional during the viewing. She answered all my questions, made everything easy to understand, and was great to deal with. Really positive experience overall!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie was friendly, professional, and made the viewing experience clear and easy to understand. It’s great to know you had such a positive experience overall. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleScott was amazing what a legend help me out a lot
Thank you so much for the fantastic review, Ben! 😄🌟 We’re delighted to hear that Scott was such a legend and was able to help you so much. … More
5/5
GoogleI had a great experience with sophia as she spoke to me on the phone with confidence helping me find houses that suit all my needs, she was very easy to talk to with her bubbily personality she has made a great first impression i will continue to ask for her. I highly recommend speaking with sophia.
Thank you so much for your fantastic review, Patrick! 😊🌟 We’re delighted to hear that Sophia made such a great first impression and was able to help you find properties that suit your needs. It’s wonderful to hear that her confidence, bubbly personality and approachable nature made your experience so positive. We’ll be sure to pass your lovely feedback on to Sophia, she’ll be thrilled to hear it! 🏡💙 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁 Best wishes, Ryan and The RMJ Team
5/5
GoogleI had the pleasure of working with Jessica Michacz as my estate agent, and the experience was nothing short of exceptional. From our first interaction, Jessica demonstrated professionalism, dedication, and a deep understanding of the real estate market. Jessica’s communication skills are outstanding; she was always quick to respond to my queries and kept me informed at every step of the process. She listened attentively to my needs and preferences, tailoring her approach to ensure that I felt supported and confident throughout. Her expertise was evident in how she handled negotiations, ensuring I received the best possible deal. Whether it was providing advice on staging a property, analyzing market trends, or offering strategic guidance, Jessica’s attention to detail and knowledge stood out. Above all, her personable and approachable nature made the entire experience stress-free and enjoyable. I truly felt like I had a partner who was genuinely invested in achieving the best outcome for me. I highly recommend Jessica Michacz to anyone looking for a reliable, skilled, and personable estate agent. She goes above and beyond to deliver results and provide an outstanding client experience.
Hi Magda🌟 Thank you so much for your kind words and the detailed 5-star review! It was truly a pleasure to work with you, and I'm thrilled to hear that you had such a positive experience. Your feedback is incredibly rewarding, and I’m so glad that my communication, expertise, and approach were able to support you throughout the process. I always strive to make my clients feel confident and well-informed, and it’s wonderful to know that you felt well taken care of every step of the way. Thank you again for trusting me with your real estate needs, it means a lot to me! Wishing you all the best, and please don’t hesitate to reach out if you need anything in the future. Warm regards, Jess and The RMJ Team.
5/5
GoogleDealing with Lucy at Robinson Michael & Jackson has been a breeze, she's very professional and very responsive, exactly what you need, Thanks Lucy.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Lucy has been professional, responsive, and made your experience such a smooth one. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWas expecting to meet estate ageny outside so took a while to confirm address, but when entering estate agent Liv was very polite and helpfull with any enquieries and followed up with further properties and information as stated.
Thank you for your feedback, Bobbie! 😊 We appreciate you mentioning this and apologise for the initial confusion when … More
5/5
GoogleWe had a positive experience with our estate agent throughout our experience Katie and Jessie were professional and responsive to our questions their support and guidance made the whole experience much easier 👍 …
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie and Jessie were professional and responsive, and that their support and guidance helped make the whole experience easier for you. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleScott is really useful and hardworking love the customer service
Thank you so much for your lovely review, Anita! 😊🌟 We’re delighted to hear that Scott has been so helpful and hardworking, and that you’ve been impressed with his customer service. … More
5/5
GoogleThank you Emma and scott for helping us.
Thank you so much for your lovely review, Anu! 😊🌟 We’re delighted to hear that Emma and Scott were able to help you and provide such a positive experience. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to them both! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleI had my first house viewing with Robinson Michael & Jackson and I'm delighted to say that I was very pleased with the service provided, Olivia was very professional and helpful. Many thanks.
Thank you so much for your kind feedback, Ben! 😊 We’re delighted to hear that your first house viewing with Robinson Michael & … More
5/5
GoogleKay was absolutely incredible throughout our house sale process. She went above and beyond to ensure everything progressed smoothly, tackling every challenge with professionalism and care. Her communication skills were second to none. She kept in regular contact with everyone in the chain, ensuring all parties were on the same page and keeping us updated every step of the way. Not only was she highly efficient and organised, but her friendly and kind nature made what could have been a stressful experience so much more comfortable. Kay truly made us feel at ease, giving us confidence that everything was under control. Her dedication and attention to detail were invaluable. We couldn’t recommend Kay highly enough; she’s a real asset to the team at Robinson Michael & Jackson. If you want someone who is professional, approachable, and truly goes above and beyond, Kay is the person to ask for! Thank you so much for everything you do.
Hi Harleigh 🌟 Thank you so much for the glowing 5-star review! We're absolutely thrilled to hear about your positive experience working with Kay. She truly goes above and beyond for her clients, and we're so glad to know that her professionalism, communication, and kind nature made your house sale process smoother and more comfortable. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Kay. If there's anything else we can assist you with in the future, don’t hesitate to reach out! Best regards, Ryan and The RMJ Team.
5/5
GoogleRuby was amazing very polite and helpful thank you
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Ruby was so polite, helpful and amazing throughout. We really appreciate you taking the time to leave us a review and will be sure to pass your kind words on to Ruby! From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleEmma was really lovely showing us around
you Thank you so much for your lovely review, Raskeka! 😊🏡 We’re delighted to hear that Emma made you feel welcome and was so lovely while showing you around the property. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Emma! 🌟🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleScott is great, really informative today. Thank you🙌 …
Thank you so much for your lovely review, Laura! 😊🌟 We’re delighted to hear that Scott was so informative and helpful today. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Michael & Jackson's Rainham office has 1,932 reviews across two platforms: 1,931 on Google, 1 on View Agents.
Robinson Michael & Jackson Rainham & Gillingham is rated 4.9 out of 5 across all 1,932 reviews, and 4.9 out of 5 on Google from 1,931 reviews.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Robinson Michael & Jackson Rainham & Gillingham, 17 High Street, Rainham, ME8 7HX.
