Trusted Agent profile · Rainham
Verified
★★★★★
1,941 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,941 reviews on two platforms, including 1,940 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleThank you Emma and scott for helping us.
Thank you so much for your lovely review, Anu! 😊🌟 We’re delighted to hear that Emma and Scott were able to help you and provide such a positive experience. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to them both! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleKay was absolutely incredible throughout our house sale process. She went above and beyond to ensure everything progressed smoothly, tackling every challenge with professionalism and care. Her communication skills were second to none. She kept in regular contact with everyone in the chain, ensuring all parties were on the same page and keeping us updated every step of the way. Not only was she highly efficient and organised, but her friendly and kind nature made what could have been a stressful experience so much more comfortable. Kay truly made us feel at ease, giving us confidence that everything was under control. Her dedication and attention to detail were invaluable. We couldn’t recommend Kay highly enough; she’s a real asset to the team at Robinson Michael & Jackson. If you want someone who is professional, approachable, and truly goes above and beyond, Kay is the person to ask for! Thank you so much for everything you do.
Hi Harleigh 🌟 Thank you so much for the glowing 5-star review! We're absolutely thrilled to hear about your positive experience working with Kay. She truly goes above and beyond for her clients, and we're so glad to know that her professionalism, communication, and kind nature made your house sale process smoother and more comfortable. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Kay. If there's anything else we can assist you with in the future, don’t hesitate to reach out! Best regards, Ryan and The RMJ Team.
5/5
GoogleI had my first house viewing with Robinson Michael & Jackson and I'm delighted to say that I was very pleased with the service provided, Olivia was very professional and helpful. Many thanks.
Thank you so much for your kind feedback, Ben! 😊 We’re delighted to hear that your first house viewing with Robinson Michael & … More
5/5
GoogleRuby was amazing very polite and helpful thank you
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Ruby was so polite, helpful and amazing throughout. We really appreciate you taking the time to leave us a review and will be sure to pass your kind words on … More
5/5
GoogleEmma was really lovely showing us around
you Thank you so much for your lovely review, Raskeka! 😊🏡 We’re delighted to hear that Emma made you feel welcome and was so lovely while showing you around the property. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Emma! 🌟🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleScott is great, really informative today. Thank you🙌 …
Thank you so much for your lovely review, Laura! 😊🌟 We’re delighted to hear that Scott was so informative and helpful today. … More
5/5
GoogleKatie was very professional. From the first call to the viewing of the house, she communicated clearly and was prompt. I do recommend her service to anyone looking for a place to rent.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie was professional, communicated clearly, and was prompt throughout your experience. Your recommendation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleJess was very helpful :) fantastic customer service
Thank you so much for your lovely review, Vicky! 😊🌟 We’re delighted to hear that Jess was so helpful and provided such fantastic customer service. … More
5/5
GoogleScott is really helpful. Couldn’t recommend him enough.
Thank you so much for your lovely review, Nana! 😊🌟 We’re delighted to hear that Scott was so helpful and that you couldn’t recommend him enough. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleSophia was really helpful, friendly and professional throughout. She provided excellent service and made the whole process feel easy.
Thank you so much for your wonderful review, Tyler! 😊 We’re delighted to hear that Sophia was so helpful, friendly and professional throughout your experience. 🏡✨ … More
5/5
GoogleMichaela has been extremely helpful regarding anything I have contacted her about . Fast response and any problems have been sorted within a few hours .
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela has been so helpful, responsive, and efficient whenever you’ve needed assistance. It’s great to know any issues were resolved so quickly for you. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleMr Barfoot has been very helpful with explaining to me the very first steps of purchasing a property. He has put me at ease from the very early stages, to obtaining a Mortgage in Principle. Although, I am still property hunting, Mr Barfoot has been checking in regularly to see how I am getting on and I know that he won’t mind me messaging him at any time with any questions or concerns I may have. I am very satisfied with the service and I look forward to seeing what the future holds for me as a customer. Mr Barfoot is a credit to the company and once again, I am very thankful for his assistance so far.
Hi Ugur 🌟 Thank you for your kind words! We're so glad to hear that Mr. Barfoot has been helpful in guiding you through the process so far. It's great that you feel supported and comfortable reaching out with any questions. We look forward to continuing to assist you as you find the perfect property! Best regards RMJ Rainham
5/5
GoogleI had a fantastic experience working with Adam. From the start, he took the time to understand my specific requirements and preferences, and within a very short period, presented me with a range of properties that were a perfect fit. His attention to detail and commitment to finding exactly what I was looking for made the entire process feel seamless. What stood out most was his patience. I had a lot of questions and thoughts along the way, and Adam was always responsive, approachable, and willing to provide thorough explanations. He never made me feel rushed, and their professionalism and dedication to helping me find the right property were truly appreciated.
Hi Michael!! 🌟 Thank you for sharing your experience! We're so pleased to hear that Adam was able to meet your needs and make the process seamless. His dedication, patience, and professionalism are exactly what we strive for in our team. We’ll be sure to pass along your kind words to him. If there's anything else we can do to assist you in the future, don’t hesitate to reach out!
5/5
GoogleSophia was friendly, helpful and professional throughout. She provided a great service and was always happy to help.
Thank you so much for your fantastic review, Tyler! 😊 We’re delighted to hear that Sophia was friendly, helpful and professional throughout your experience. 🌟✨ It’s wonderful to know she was always happy to help and provided you with great service. We’ll be sure to pass your kind feedback on to Sophia! Best wishes, Ryan and The RMJ Team
5/5
GoogleRobinson Michael Jackson provided invaluable assistance in securing our new home. Despite not being in an ideal buying position, as we had not yet listed our current property on the market, the estate agents facilitated a swift sale within the first week. We extend our sincere gratitude to our sales progressor, Nina Nash, whose exceptional efforts were instrumental in expediting the buying process. Nina skillfully navigated unforeseen delays caused by the vendor and solicitors, ensuring a smooth resolution. Her expertise in handling complex jargon and her reassuring demeanor were invaluable throughout the entire process. Thank you Nina
Hi Kevin, Thank you so much for your wonderful review! We’re delighted to hear that Robinson Michael & Jackson was able to help you secure your new home, especially considering the unique challenges you were facing. It’s great to know that Nina’s dedication, expertise, and calm approach made such a positive impact on your experience. We’ll be sure to pass on your kind words to her, she’ll be thrilled to hear how much you appreciated her efforts. If you need anything in the future, don’t hesitate to reach out. Best of luck in your new home!
5/5
GoogleThe best estate agent we could have chosen to sell our flat! Was excellent service from the beginning to end of our move! Photos of our flat were perfect! Ryan took time and consideration when taking them, assisting with tips and ensured we were happy with everything! We honestly cannot thank Nina enough! Always available to answer the phone and was updating us the whole way through. We loved that we could rely on the team especially Nina to answer any questions we had, even those that weren’t ordinarily for estate agents. Honestly only good things to say! Highly recommend especially if you want a team that is going to help with everything they can to make moving house a smooth process!
Hi Liz🌟 Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you had such a positive experience working with Ryan and Nina. It’s always our goal to provide exceptional service and make the selling process as smooth as possible, and we're so glad that you felt supported every step of the way. We really appreciate your trust in our team and are so happy we could help with your move! If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for highly recommending us! Many Thanks The RMJ Team
5/5
GoogleScott was a great character to interact with
Thank you so much for your lovely review, Benji! 😊🌟 We’re delighted to hear that you had such a positive experience interacting with Scott. … More
5/5
GoogleScott is exceptionally helpful and very friendly.
Thank you so much for your lovely review, Lucy! 😊🌟 We’re delighted to hear that Scott was exceptionally helpful and friendly throughout your experience. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleMichaela was extremely helpful, thanks again !
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela was so helpful. We really appreciate you taking the time to leave us a review and will be sure to pass your kind words on to her! … More
5/5
GoogleScott was such a help. Great advice
Thank you so much for your lovely review, Nic! 😊🏡 We’re delighted to hear that Scott was such a great help and provided you with useful advice. … More
5/5
GoogleScott was really helpful , great guy
Thank you so much for your lovely review, Blaize! 😊🌟 We’re delighted to hear that Scott was so helpful and made such a great impression. … More
5/5
GoogleThank you to Katie Jessie and Ellie they have been amazing in keeping in touch with me with my property search! They have been very informative and super friendly couldn’t recommend enough Thank you !
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie, Jessie, and Ellie have been amazing at keeping in touch, informative, and super friendly throughout your property search. Your recommendation means a lot … More
5/5
GoogleWe would like to express our sincere thanks to Robinson Michael & Jackson, particularly Nina Nash and Kay Phillips, for their hard work and support throughout our case. …
Thank you so much for your heartfelt feedback, Oxana! 😊 We truly appreciate your kind words and are so pleased to hear that you had such … More
5/5
GoogleScott was really helpful, would definitely recommend.
Thank you so much for your lovely review, Ella! 😊🏡 We’re delighted to hear that Scott was so helpful and made such a positive impression. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
