Trusted Agent profile · Rainham

Verified

Robinson Michael & Jackson Rainham & Gillingham reviews

★★★★★ Excellent

1,962 reviews across 2 platforms

17 High Street, Rainham, ME8 7HX

Part of Robinson Michael & Jackson, see every office.

Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,961

Reviews on Google

This office

Reviews

Every review we hold for the Rainham office, from every platform, shown as written. First names only.

5/5

Google

Great service from Learna keep up the good work :)

Sophia · 12 June 2026

Agent replied · 13 June 2026

Thank you for your lovely review, Sophia! 😊 We're delighted to hear you received great service from Learna. Your kind words … More

5/5

Google

We bought our first home through RMJ and I cannot fault the experience in anyway. We encountered a lot of hiccups during the process and Lee and Charley were amazing keeping us updated as best they could in the circumstances. They helped us every step of the way and were so kind whenever we spoke to them. Thanks!

Beth · 2 October 2021

Agent replied · 2 October 2023

Congratulations Beth, you definitely played your part making this happen. No solicitor or lender was going to stand in your way! Glad to have helped you buy your first property. Lee and the team

5/5

Google

James was absolutely amazing throughout our whole process. Being first time buyers he made the transition incredibly easy so we did not have to worry about anything. Would 100% recommend using James and RMJ when buying a house

Laura · 28 October 2023

Agent replied · 28 November 2023

Thank you so much for your kind words! We're thrilled to hear that James provided an amazing experience for you as first-time buyers, making the entire process easy and worry-free. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you in buying your home. If there's anything else you need or if you have more feedback to share in the future, please feel free to reach out. Thanks again for choosing James and RMJ! Best regards, Lee and the team

5/5

Google

Learna was superb in dealing with our enquires from start to finish, investigating answers to any questions we had. Would thoroughly recommend for professional customer service.

Bee · 3 July 2024

Agent replied · 3 July 2024

Hi Bee Tee! 🌟 Thank you so much for your wonderful review! We're delighted to hear that Learna provided you with superb service and was able to address all your questions. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to get in touch.

5/5

Google

Fantastic experience from start to finish, the whole team was very helpful especially Stacey, Kelly and Nikki from the lettings team. 5 stars!

Sam · 23 August 2024

Agent replied · 29 August 2024

Thank you for the 5-star review! We're delighted you had a fantastic experience with us. We’ll be sure to share your appreciation with Stacey, Nikki, and the rest of the team. Kelly & the Lettings Team

5/5

Google

Mr James Barfoot is THE go to person to sort your mortgage . Very efficient, professional and approachable.

Dr · 10 November 2024

Agent replied · 9 January 2025

Hi Dr Sheriff, Thank you for the great review! We're glad James was able to assist you with your mortgage. If you need anything else, feel free to reach out! Many Thanks RMJ Rainham

5/5

Google

Nina has been very helpful with our first house. She has provided good service and has been there through the hiccups.

Maddy · 24 September 2024

Agent replied · 24 October 2024

Hi Maddy! 🌟 Thank you for your lovely review! We’re so glad to hear that Nina was helpful and supported you through the process of purchasing your first home, even through the hiccups. If you need any further assistance, don’t hesitate to reach out, we’re always here for you!

5/5

Google

Ellie, Jessie, Kelly, Nikki and Stacey were wonderful. They gave timely updates and made the process as quick as efficient as possible for us. Always friendly and understanding. Definitely recommend!

Simran · 17 April 2024

Agent replied · 16 June 2024

Dear Simran, Thank you so much for your fantastic review! We're thrilled to hear that Ellie, Jessie, Kelly, Nikki, and Stacey provided you with a wonderful experience. Ensuring timely updates and efficiency throughout the process is a top priority for us, and we're delighted that our team achieved this for you. We're also glad to hear that they were always friendly and understanding. Your recommendation means a lot to us, and we're grateful for your trust in our team. Should you or anyone you know require assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!

5/5

Google

Thank you to Adam who showed us a delightful property today. He was very helpful and informative. A positive experience.

Jackie · 9 October 2024

Agent replied · 8 December 2024

Hi Jackie, Thank you for your lovely feedback! We're thrilled to hear that Adam made your property viewing such a positive experience. We'll make sure to pass on your kind words to him!

5/5

Google

Excellent service. A big thank you to Kelly Creed, Ellie-Louise Fletcher The team at Robinson Michael & Jackson have been nothing short of phenomenal in helping me find a flat to rent. All the letting teams were fantastic and we will definitely recommend them to our friends.

Sujay · 4 February 2023

Agent replied · 2 October 2023

Hi Sujay, thank you for the review! We hope you both settle in to your lovely new flat. Kelly & the lettings team.

5/5

Google

We had a fantastic experience with Katie from start to finish. She professional, responsive, and genuinely committed to helping us. Thank you

Ellie · 8 March 2026

Agent replied · 8 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had a fantastic experience with Katie and that she was professional, responsive, and committed to helping you throughout. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Excellent and impressive service provided by James Barfoot. I would certainly recommend to friends and colleagues. Thank you James...

Thiago · 17 October 2024

Agent replied · 24 October 2024

Hi Thiago, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out. Thanks From the RMJ Team

5/5

Google

Well done Sophia, amazing work!!

Owen · 11 July 2026

Agent replied · 12 July 2026

Thank you so much for your lovely feedback, Owen! 😊 We’re delighted to hear your kind words about Sophia and the amazing work she’s been doing. 🌟 We’ll be sure to pass this on to her, she’ll really appreciate it! … More

5/5

Google

Thank you RMJ, a special thanks to Ellie & Kelly! I had a fantastic experience with this agency. Great advertisement of the property and clear communication throughout. The agents made the whole process stress-free and efficient. Highly recommend!

Jasmine · 9 October 2023

Agent replied · 28 November 2023

We are so pleased you had a great experiance! Thank you for the 5 * Review! Kelly & the Lettings team.

5/5

Google

Amazing service From Jes at Robinson michael and Jackson prompt smart and very friendly

Andrew · 6 May 2026

Agent replied · 7 May 2026

Thank you for your great review, Andy! ⭐️ We’re delighted to hear that Jes provided such amazing service prompt, professional, and friendly 😊 We’ll be sure to pass on your kind feedback. … More

5/5

Google

Great experience purchasing our new property with RMJ. Great communication and quick to respond to any queries, it was reassuring knowing there was always someone to call with any questions, no matter how small! Huge thanks to Charley and Lee for all their help and support with moving the purchase along.PositiveResponsiveness, Professionalism

Victoria · 29 June 2022

Agent replied · 2 October 2023

Thank you for the review Victoria. You were brilliant throughout doing everything you needed to and kept the communication going from your part of the chain. It was a pleasure to assist and we wish you every happiness in your new property in Darland, welcome to the area! Lee and the team

5/5

Google

Lee, Charlie and the team are probably the nicest team you will ever work with and I can say that without hesitation as I have dealt with another "big" agent in the area. The team are pragmatic, responsive and generally a delight to work with. Thank you RMJ for your help on everything. DIPAK & BHARTI x

Dipak · 2 October 2021

Agent replied · 2 October 2023

Thank you for the kind review Dipak and Bharti! We wish we could give you a review back as it would be 10 stars! It has been our pleasure to help an amazing family relocate to your new area and beat the stamp duty. Rainham will not be the same without you! We wish every happiness in your new home. Lee and the team

5/5

Google

They are very kind and very helpful

Peter · 25 June 2026

Agent replied · 27 June 2026

⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear you found the team kind and helpful. Your support means a lot to us. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

excellent customer service from sophia

Bobby · 9 July 2026

Agent replied · 10 July 2026

Thank you so much for your wonderful review, Bobby! 🌟 We're thrilled to hear that Sophia provided you with excellent customer service. 😊 We'll be sure to pass along your kind words, they'll make her day! Thank you for your support, and we … More

5/5

Google

Stacey and her team were so helpful in finding me tenants and all the processes in between. The service has been exceptional.

Emiljon · 23 August 2024

Agent replied · 29 August 2024

Thank you for your kind words! We’re thrilled to hear you had an exceptional experience with Stacey and the team. We appreciate your trust in us. Kelly & the Lettings Team

5/5

Google

I would like to share the wonderful experience I have had with Robinson Michael & Jackson Rainham branch. From the very first visit to seeing the property we wanted to buy, right through to completion we were supported all the way. We found the sales team super professional and we felt informed right through our buying journey. I would like to send a special thanks to Learna for all the great support and work for us.

J · 5 April 2023

5/5

Google

First class service from start to finish with the Rainham branch. Special thank you to Nina Nash (Sales Progressor) who was friendly and professional. She kept me updated all the way through the sale and always returned my calls, which was a problem in the past when I used another agent. Huge thank you from me. I will be recommending you to friends and family.

Sandra · 18 January 2024

4/5

Google

We dealt with Nina at RMJ in Rainham. Nina was excellent and kept us informed at all times in relation to the purchase of our new home.

Jeanne · 17 May 2024

Agent replied · 16 June 2024

Dear Jeanne, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nina provided you with excellent service and kept you well-informed throughout the purchase of your new home. Customer satisfaction is our top priority, and it's fantastic to know that Nina's dedication made a positive impact on your journey with us. At Robinson Michael & Jackson, we strive to ensure that each client feels supported and informed every step of the way. We greatly appreciate your kind words and your trust in our team. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

5/5

Google

thanks to James and his team for providing exceptional insight into mortgages and related financial matters. Highly recommended!

Nuzha · 17 October 2024

Agent replied · 24 October 2024

Hi Nuzha, Thank you for your recommendation! We're glad to hear you're satisfied with James Barfoots service. If there's anything else we can assist you with, feel free to reach out.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robinson Michael & Jackson's Google reviewsLeave Robinson Michael & Jackson a review

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Want Robinson Michael & Jackson Rainham & Gillingham to help?

Send Robinson Michael & Jackson Rainham & Gillingham a message.

What do you need help with?

Robinson Michael & Jackson Rainham & Gillingham will use your details to contact you about this. See our privacy notice.

Questions about Robinson Michael & Jackson Rainham & Gillingham

Has Robinson Michael & Jackson Rainham & Gillingham won any awards?

Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent