5/5
Very friendly and helpful staff, special thanks to Stacey and Nicola
Agent replied · 22 October 2024
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
140 reviews across 2 platforms
21, High Street, Rainham ME8 7HX
Connells Lettings's Rainham office at 21 is rated 4.7 out of 5 across 140 reviews on two platforms, including 139 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
Very friendly and helpful staff, special thanks to Stacey and Nicola
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Legit and professional agent . I don't hesitate to refer to a friend. Especially Serina she is very good in everything
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
We found Barry and Dan incredibly friendly and down to earth, explaining their service and the processes to selling our house really well, and not being put off by our hundreds of questions. Before meeting them I was very guarded as I've read so much about Estate Agents and how pushy they can be, and I was taken aback by how NOT like that Barry and Dan were. They were upfront about fees also which I think is imperative when selling a house as the process is all so complex as it is and expensive. Once we are ready to move, they will be gaining us as customers
5/5
My experience with Joanne and Barry at Connells in Rainham has been very wonderful. They are always very ready to help. Joanne has made my first time buying very easy and simple. She made all my initial fears disappear. I'll recommend her to anyone who is buying for the first time. She helped me look for the best Mortgage deals and gave very professional advice. Barry put up with all my rubbish questions and took time to explain things to me. I appreciate all your help. Thank you so much.
5/5
Completed on a rental this week, excellent customer service throughout. Sarina was particularly professional and efficient to get it completed in great time.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
We are very happy to choose Connells to buy our property. They are very professional and always helpful with our queries. All our queries are answered in the reasonable time by Connells (Rainham). Special thanks to Jordan, Barry & Kiran for their hard work and support to buy our property. Also, we are up to date with the progress on the purchase. Big thanks to Connells (Rainham) for their support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We found Barry and Dan incredibly friendly and down to earth, explaining their service and the processes to selling our house really well, and not being put off by our hundreds of questions. Before meeting them I was very guarded as I've read so much about Estate Agents and how pushy they can be, and I was taken aback by how NOT like that Barry and Dan were. They were upfront about fees also which I think is imperative when selling a house as the process is all so complex as it is and expensive. Once we are ready to move, they will be gaining us as customers.
5/5
Stacey at Connells (Rainham) did an absolutely brilliant job selling my house in Gillingham. She really pulled out all the stops and put such a great effort in she managed to get a sale price of £10k over the initial asking price! Would definitely recommend - and thanks again!
Thanks for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Stacey and our Rainham team. Best wishes, Lucy, Customer Relations.
5/5
This is the best estate agents that I have ever dealt with and by far the best in Medway. The staff at the Rainham branch are extremely helpful, friendly, professional and really do take pride in customer service. Jordan and Kieran made our moving experience so much easier, and found us our dream home. I would highly recommend contacting and using Connells whether you are purchasing or selling your home.
5/5
Damian Gray (Mortgage Consultant @ Connells Rainham Branch) was one of the best I’ve dealt with - he followed us all the way through to completion ensuring we were updated at each stage. The process of buying a house is stressful enough but Damian made the mortgage process so smooth despite our situation being a little complex. Would definitely recommend 10/10.
5/5
Damian Gray (Mortgage Consultant @ Connells Rainham Branch) was one of the best I’ve dealt with - he followed us all the way through to completion ensuring we were updated at each stage. The process of buying a house is stressful enough but Damian made the mortgage process so smooth despite our situation being a little complex. Would definitely recommend 10/10.
5/5
I would just like to thank Damian for all the help and advice he gave us while buying our first home, would highly recommendPositiveProfessionalism
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear Damian and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
Connells have looked after my property for a lot of years now. Recently they have re-let the house with such care and attention to detail. It is Grade II listed and needs a tenant who will appreciate its age and fragility and they have taken all the hassle out of it for me and done an excellent job! Many thanks Connells! Especially Kayleigh and Rachel!PositiveResponsiveness, Quality, Professionalism, Value
5/5
our experience with Connells was amazing.especially our mortgage advisor Mrs damian was such a wonderful person we were buying first time it wasnt possible without his help.He has been so helpful even never hesitated in explaining minor details to us.he was constantly helping with solicitors as well to speed up our process.i would highly recommend Connells and esp.damian . Many many thanks to team from dr aysha and dr faisalPositiveProfessionalism
Hello, thank you so much for taking the time to review our Connells team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
5/5
Really happy with the service which we received from Connells in Rainham Kent. Kieran and Leigh are so knowledgeable and their experience and professionalism is first class. Really helpful and nothing is too much, always available and responds to emails. Charlie is really polite too. Thank you so much Connells! What a fantastic team!
5/5
Alex and the team found us a great tenant and made the process simple and stress free.
5/5
Absolutely amazing estate agents. Have managed my property for 16 years and are always attentive, friendly and polite. Everyone in the office always super helpful. Special thanks to sarina, Karen, Alex, Roy and Phil. These people really do go above and beyond. Highly recommended for lettings and property management
Thank you Patricia Coulton for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
Kieran and his team at Connells in Rainham have been so patient, understanding, helpful and have always been there to assist in any way possible. They go way beyond expectations and have delivered a first class exceptional service to me. I would recommend them to anyone who wants a first class service.
5/5
Connells Rainham are so very helpful, they helped me and my partner secure our first home. The estate agent Leigh was lovely and very understanding any questions we had she was always there to answer. I would 100% recommend using Connells to buy your home.PositiveResponsiveness, Quality, Professionalism
1/5
Do not keep in touch. You got to chase them. They blame you when it's their fault. Used a modern day auction for my uncles house I was told any buyer that bid would have the money this buyer didn't which held it up as it has to complete in 56 days. I got phone call day before completion saying it had to complete or my buyer would be fined. Connells blamed me ???? Rude.....
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this review and we would like to get further information to see if we can resolve the issues you have had. If you would like to get in touch with us on socialmedia@connells.co.uk
5/5
Excellent to deal with. Prompt and professional.
Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our services prompt and professional. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
Very friendly and professional! Kayleigh is absolutely amazing, she took the time to listen to our feedback from a viewing and phoned us with the perfect house that meets all of our requirements. Whole process was very smooth and quick in comparison to other estate agents I have dealt with in the past. Definitely worth using Connells!
5/5
I utilised the services of Connells for my Mortgage Requirements, Damian Gray was my consultant. From the initial fact finding discussion to the mortgage completion, Damian was there every step of the way and supported / advised throughout, with prompt responses always, highly recommend.
5/5
I just want to say a huge thank you to ‘Connells’ estate agents in Rainham for helping us find our new home. You were with us every step of the way in accomplishing this. You provided a very prompt and professional service and would definitely recommend you guys to anyone needing an estate agent. Martina and Rob xx
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells Lettings's Rainham office has 140 reviews across two platforms: 139 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells Lettings is rated 4.7 out of 5 across all 140 reviews, and 4.7 out of 5 on Google from 139 reviews, checked 9 October 2026.
Connells Lettings, 21, High Street, Rainham ME8 7HX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.