Trusted Agent profile · Quedgeley
Verified
★★★★★
455 reviews across 3 platforms
The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Quedgeley, at The Orchard Centre, is rated 4.5 out of 5 across 455 reviews on three platforms, including 338 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
338
Reviews on Google
This office
30
Reviews on Facebook
Business-wide
87
Reviews on Trustpilot
Business-wide
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The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Quedgeley office, from every platform, shown as written. First names only.
5/5
GoogleWould recommend the property centre especially Lorna who has been a massive help to me during this process
Thanks for taking the time to write us a review, Wayne. We're glad you've been pleased with our service and will be sure to pass on your kind comments to Lorna. Wishing you good luck and happiness in your new home
5/5
GoogleStaff were friendly and helpful. It didn't matter who you spoke to they were all able to answer our questions or pass on our requests in a timely fashion.
We're glad you've been happy with our service, Nicki. James and his team appreciate that moving can be a stressful time and try to make the process as easy as possible. Thanks for taking the time to write us a review, we wish you all the best in your new home
5/5
FacebookThank you for the excellent service received from your company and especially Samantha-Jade Poinen ! You went above and beyond of what was expected and were always available for advise and recommendations. Thanks again!
Hello, thank you for your wonderful feedback!
5/5
FacebookAmazing service, clear and polite, without Julie we would still be hoping to exchange. I would recommend The Property Centre to anyone thinking of moving. Once again, I can’t emphasise how fabulous Julie has been for us. Thank you and enjoy the flowers!
That's great feedback 😊 we'll pass this onto Julie 👍
1/5
GoogleAbsolutely Unorganised and low communication. Booked me for viewing, planned to come from Bristol, Wasted my time and property has been sold already Time wasters 👎🏻 …
Unfortunately, the property you wanted to view generated a lot of interest and we sold it quickly. However, we note from our records that we messaged you a few days before your arranged viewing to let you know this. We will, of course, keep you informed if any similar properties come to the market.
5/5
GoogleKnowledgeable and helpful throughout the process. Would highly recommend.
Thank you for your review Liz :)
5/5
TrustpilotRoisin was very knowledgeable about the…
Roisin was very knowledgeable about the property and helpful with my questions. Very happy with the whole team.
5/5
GoogleI am so pleased I chose The Property Centre Quedgeley to handle my house purchase. I felt I was put at ease when nerves were kicking in, questions were answered in a timely manner the individual who dealt with my case (Lucy Poole was exceptional and kept things moving smoothly I would definitely recommend to friends and family.
5/5
GoogleWe had the best service from the team at Quedgeley property centre with the purchase of our new home. Dealt with everything in the very difficult times of Covid. Professional in their approach to the viewings we went on, handled their side of the purchase with a friendly manner and the follow-ups during the purchase were a reassurance. We also had our mortgage arranged by Scarlett Morris, in the onsite mortgage advice bureau office, so thorough, knowledgeable and patient in arranging things. Explained everything in depth and in a way that was easy to understand. If you are looking to buy a property or arrange a mortgage, then we would happily recommend the services offered here, thank you all.
Thanks for taking the time to review us, Martin. We're delighted you were pleased with our service and wish you all the best in your new home!
5/5
GoogleFantastic service from start to finish by Lucy, Victoria, Lorna and Ewa at the Property Centre! They were professional, helpful, and lightning fast at resolving any issues with the sale. Couldn’t be happier with the service they provided and the excellent price they got me for my house sale. You can see why they’re the top agent in this area!
That's always good to hear, Matt, thanks for taking the time to write us a review. We're glad you've been pleased with our service and wish you all the best with your move.
3/5
TrustpilotTaken in by sales pitch of being the…
Taken in by sales pitch of being the agent selling houses just like ours for the highest price locally. Overvalued our house and put bigger houses on market for same price within a mile at same time. The process of booking viewings is just to book them in without checking with you, then if you tell them you can’t do that time they don’t seem to make much effort to re-book. Multiple people doing viewings and not knowing key details about the house. Everyone was very pleasant on the phone but I felt they were just telling me what they thought I wanted to hear rather than honest guidance. After months on the market we changed agent and sold within 10 days with better marketing, more flexible viewings (evenings and bank hols) and an effort made to book viewings when we could actually accommodate. Overall, just not the right agent for us and I wish I had read a review like this before we signed. Probably fine if your property is empty and you don’t mind when viewings happen or who you deal with.
1/5
FacebookSellers avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases. It is deeply concerning that an Estate Agent would make such a judgment without consulting the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered. This experience has left a negative impression, and I hope necessary actions will be taken to address this issue
5/5
GoogleExcellent throughout the whole process from the first vist by Lucy (quedgley office)and the rest of the team based there who came on viewings, To the after sales service from Lorna Everything explained in good time and talked through the whole system from start to finish . Would reccomend the property centre to any potensial buyer or seller. Thankyou
Thanks for your kind comments about Lucy, Lorna and our Quedgeley team. They all do their utmost to make the selling process as easy as possible and it's nice when their efforts are appreciated :)
5/5
GoogleProperty centre were extremely helpful through all stages of selling and buying. They were quick to respond to all correspondence and were very helpful
Thanks for reviewing us, Paul. We're glad you've been happy with our service and wish you all the best in your new home.
5/5
GoogleJames Ellson and Victoria Adams were extremely helpful and dealt with our house sale efficiently and professionally. A credit to The Property Centre.
Thanks for taking the time to leave us a review, Nicola. We will pass your kind words on to James, Victoria and the team.
5/5
GoogleThe sale of the property was handled in a very professional way by everybody within the firm that we came into contact with.
Thanks for rating our service so highly, Russell, we're glad you've been pleased with everything.
1/5
FacebookNot great customer service when your viewing gets cancelled within 24 hours due to the property being sold.. We waisted 2 days waiting for some simple information that I had to chase up. Then worked with the agent for there most convenient for them to accommodate the viewing. The correct option would be to honour existing viewings and to take property off the market. Although I do appreciate the conditions of the market at the moment.
We apologise for any inconvenience caused by this. In this instance, we were instructed by our vendor to take their property off the market and cancel any further viewings, as they had received an agreeable offer that suited them and their situation. Whilst we understand your situation and apologise for any inconvenience, we will always act upon our vendor’s instructions. We will continue to endeavour to find you your next home and if there is anything else you need, please feel free to talk to one of our team.
5/5
GoogleEveryone in the property centre have been helpful from the start of the sale too the end. I would recommend using them.
That's always nice to hear :). Thanks for recommending our service, Garry, we're glad you were pleased with everything and wish you lots of happiness in your new home.
5/5
GoogleVictoria and Gemma were lovely through the process, Victoria knew our situation and reached out to us about a lovely home that she thought would be perfect for us, and it is! We are so grateful for Victoria finding this house and being so supportive with us being first time buyers. A million thankyou’s :)
5/5
GoogleGreat service .Kind helpful staff all the way through. Thank you for helping with the big chain on my latest transaction.
Thanks for rating our service so highly, Vivien. We're glad you've been pleased with everything and wish you all the best with your move.
5/5
GoogleI bought and sold my home with this branch and I have no complaints. The team were very thorough, proactive, and accommodating. Thank you guys!
Thank you for your review :)
5/5
FacebookAfter doing months of research I chose TPC, ( Quedegley) I was recommended to TPC after they did a fab job with our friends sales. Noting was too much trouble, Never pushy or rude, unlike other Agents, They went way beyond the call of duty for me on several occasions and I was massively impressed. Thank you James , Mark , And the ladies, One very happy customer �
1/5
TrustpilotOur experience wasn’t good
Our experience wasn’t good. We were taken in by the sales pitch and promise of an excellent service. Once the contract was signed the problems started. The virtual tour was published without our approval, the photos weren’t great and the description was copied from another property. We sold quickly, but the buyers dropped out after dragging their heels. We couldn’t get any information from our sales progressor, and when we complained about the poor communication we were told the sale had fallen through. They didn’t really seem interested in selling our house after that. When we decided to change agents they forewent the 4 weeks notice period and released us immediately and unceremoniously shoved our keys back through our door.
1/5
TrustpilotAvoid at all cost!
Avoid at all cost! We ended changing agents due to appalling process. During the evaluation process they said they could sold for 15k more than anyone else. When they came back to sign the contract one week later they dropped the price 15k which was extremelly dissapointing. We actually agreed on a 5K drop only. When they took the pictures we were very specific about not publishing the garage one because it was a mess. In theory they took it for measuring purposes. Guess what? It was published! We sold very quickly but communication stopped. 10 days before exchange I sent an email asking for information about buyers mortgage situation and survey. Someone different sent an email inmediately saying buyers have dropped out, no other explanation given. From there onwards, they only brought people that clearly have been convinced with no real interest in the house. Agents showing the house were constantly late (in one occassion 10 minutes late!). They even left some lights on after one of the visits. We have pets so we were very specific also about not closing doors but we found several of them closed after single visit. 0 interest in selling the house. In the end, we lost the house we have bought and we had to change agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Quedgeley won Trusted Agent; The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Gloucester won Trusted Agent.
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