Trusted Agent profile Β· Quedgeley

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The Property Centre Quedgeley reviews

β˜…β˜…β˜…β˜…β˜… Excellent

455 reviews across 3 platforms

The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA

The Property Centre's office in Quedgeley, at The Orchard Centre, is rated 4.5 out of 5 across 455 reviews on three platforms, including 338 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Facebook logo

3.7 / 5

30

Reviews on Facebook

Business-wide

Trustpilot logo

87

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Quedgeley office, from every platform, shown as written. First names only.

5/5

Google

Me and my partner have had a great experience with the property centre in Quedgeley and it was all thanks to our agent Victoria! She has been so helpful and understanding.. Very professional throughout and extremely friendly. She has made a stressful experience trying to find a home so much easier for us. We would definitely use this agency again thank you Victoria! From Derek and Jack

Jacek Β· 2 October 2022

Agent replied Β· 11 June 2024

Thanks for taking the time to leave your review, Derek and Jack. We wish you all the best in your new home and will pass your kind words on to Victoria.

1/5

Trustpilot

Abysmal communications

Abysmal communications, poor service and prepared to waste the time of purchasers so think twice before listing your property. I made an appointment to view a property over a week a go, the agent gave me the time and day. I had a phone call in the morning to confirm I was attending. "oh yes". I arrived 20 minutes before the allotted time and left 20 minutes after, having travelled an hour to get there. No phone call, no apologies, no text. Richard Dey was supposed to be the accompanying agent - well, all I can say, anyone advertising their investment for sale with this agent will not get the service they deserve if that's anything to go by and I for one, will not have any dealings with them going forward

Andrew Β· 4 March 2024

5/5

Google

Highly recommend intercounty as choice of agency πŸ‘Œ The team is always helpfull and has been Brilliant at handling any problems that come up. We been renting the same place for the past 3 years and never had problems when we asked for anything. We aspecialy great full for our property manager Olivia. She is always there to help. …

Kozma Β· 5 August 2025

Agent replied Β· 5 August 2026

Thank you for your kind words, I am glad we are able to resolve any issues you may come across and I look forward to our continued work together. Kind regards Olivia Taroni

1/5

Trustpilot

Worcester

To start with, I had a very positive experience. However, this did not last. Their screening process is very lacking and means that the Estate Agents ended up wasting the seller's, my, time with bogus offers if they couldn't afford the mortgage. After 4 offers fell through, 5 seemed to be the charm. However, by this point I felt like I was no longer their priority on the sale. On the last few days I was threatened with Breach Of Contract rather than having it discussed and then had no communication with them on the day of except a text at 3.01pm to say: 'Hi Victoria, Congratulations on completion of Chedworth Drive. Buyer is on the way to collect keys now. Many thanks, Liam' According to the Branch Manger this is enough communication because they didn't feel the need to tell me when and that they had received the keys I posted the night before. I feel that this company needs to remember that there are two sides to a sale and I was the one that paid their bill.

Victoria Β· 26 February 2024

2/5

Trustpilot

The Property Centre - Quedgeley Branch (Head Office)

If you are renting a property, please doing so through TPC. I rented a flat through them for a few months and it was honestly the worst experience. Although I rented in Cheltenham, I had to deal with the Head Office branch for any maintenance issues and they were shocking with their response times or generally just fobbing me off. There is a particular woman Tracey Atkins Nash who can be quite blunt over email or phone calls. They never seem in a hurry to chase any queries up for tenants. I vacated the property nearly 2 weeks ago due to the endless shabby state of the flat and the noisy neighbours and not feeling safe. I left the flat in a far better condition than what I found it and I am still waiting for my deposit back. I have had to call and email numerous times and I just get told that they have emailed the landlord......it's been 2 weeks!! TPC should be chasing the landlord via phone for him to get his act together to return tenants deposit. I would never rent through The Property Centre again! They also don't like it when you call them out on their bad customer service. This is just my renting experience with them. I'm sure if you were selling or buying a house from them, they'd be a lot nicer.

Emma Β· 6 February 2024

5/5

Google

Truly excellent and professional service from Kelsey, Alex and Reece to help re-let my property. Always available to help, problem solve and put my interest first. I would highly recommend to anyone looking for an agent in the area.

Sian Β· 5 February 2026

Agent replied Β· 5 August 2026

Thank you so much Sian for your lovely review and for being such a great client! It’s been a pleasure helping you find your new tenants. Best wishes Kelsey & the team

1/5

Trustpilot

Not Recommended

We would definitely NOT recommend this Estate Agency. Not professional & very poor communication. No sense of urgency to get the sale completed.

Carol Β· 9 June 2026

Agent replied Β· 10 June 2026

Dear Carol, We take all customer feedback seriously so please be assured that we will investigate your concerns thoroughly. To that end, as we operate 10 offices across Gloucestershire and Worcestershire, we need some additional information to look into this. Please contact us at info@thepropertycentres.co.uk with further details, such as office and the property address and we will look into this matter promptly.

5/5

Google

I would like to thank the team at the Property Centre Quedgeley for guiding me through the sale of my property. Friendly service, and always available to answer questions. Carried out all the viewings for the interested buyers. Kept me updated weekly on every aspect of the journey through to the sale.

Dianne Β· 5 October 2025

Agent replied Β· 13 May 2026

Thank you for your review Dianne, we're so pleased you felt that the team provided friendly and consistent support throughout the sales process :)

5/5

Google

The whole process from start to finish has been fantastic. We are now in our dream home and it is all thanks to the property centre. We would like to thank Lucy, James, Jackie and Leanne.

Katy Β· 22 August 2024

Agent replied Β· 11 June 2024

That's great to hear, Katy :) We're glad you've been so pleased with the service you received from our Quedgeley team and hope you're very happy in your new home.

5/5

Google

Used for our recent house move and were very helpful, despite others in the process not being so! Hannah kept on top of things for us to keep moving from start to finish

Useful Β· 5 October 2024

Agent replied Β· 26 July 2024

Thanks for your review and for your kind comments about Hannah, we're glad you've been pleased with our service

5/5

Google

Lorna at property centre has been managing my property sale. I can’t speak highly enough of the service she has provided, despite problems with solicitors on both sides, Lorna has gone over and above what was expected to keep both me and the buyer up to date and reassured. She has always been proactive in trying to find solutions to the issues we have experienced and guide the solicitors on both sides to bring the sale to the quickest possible resolution. I have dealt with estate and letting agents before and never had such a positive experience. I would recommend Property Centre to anyone based on the experiences I had dealing with Lorna in facilitating the sale and Lucy who I initially dealt with when putting the property on the market. Thoroughly professional throughout.

Chris Β· 5 October 2024

Agent replied Β· 11 June 2024

Thanks for your review, Chris, and for your words of recommendation. Lorna and all our Quedgeley team do their utmost to make the selling and buying process as easy as possible, with regular updates to all parties involved, and it's always nice with their hard work is appreciated.

5/5

Google

I have nothing but good praise for The Property Centre. They impressed me on the day of the viewing itself. I have been to many viewings in the past and have always felt that estate agents don't usually give their best when showing you the property. Most of them just open the main door for you and leave you to explore the place by yourself. Some won't even know answers to half of your questions! But Charlotte proved me wrong. Not only that she had good knowledge about the property but she even advised some refurb ideas which made us feel like we could actually live in that property. Just how a viewing session should be! Lorna and Allison have always been in constant touch with me during the entire process and made me feel at ease with regular updates and reassurances, especially when things were getting delayed as sometimes they do. Lorna has always been very courteous yet professional in her approach at all times. I highly recommend this company.

M Β· 5 October 2024

Agent replied Β· 22 August 2026

Thanks for taking the time to write us a review, we appreciate it, and for your kind comments about our team. We're glad you've been so pleased with our service and wish you every happiness in your new home.

5/5

Google

An excellent service I had received from this organization. The contract was broke in the early stage but the team helped to re-contract it. Their effort was rewardable and I could fell their commitment. Thank you for this re-contract. Miss Hannah guide me step by step as this was my first purchase. She had even email, linked up with the solicitor and make a line constantly which make me confident in the process. She was very helpful and friendly. I bought house well before than I expect. As it was a chained property. Sincere thanks miss Hannah.

Bijaya Β· 5 October 2024

Agent replied Β· 9 June 2024

Thanks for your kind comments about Hannah. She and the rest of our dedicated Sales Progression team know that buying can seem daunting, especially when it's your first purchase, and they work hard to make the process as easy and as stress-free as possible, so it's always appreciated when their efforts are recognised :) Thanks for taking the time to write us a review and we wish you every happiness in your new home.

5/5

Google

Just wanted to rate the team at The Property Centre 5* after finally exchanging and completing on my property sale. Although it was a long ride, I have found the team extremely knowledgeable, professional, friendly and a pleasure to deal with. I would recommend them fully if you are looking for an agent to manage your sale. Would like to call out Lucy and the entire Quedgeley team for their help with the listing, viewings and negotiations, and Hannah and Lorna from the sales progression team who had to deal with very tricky and frustrating chain, but kept me fully up to date on what was going on throughout the process

Jordan Β· 5 October 2024

Agent replied Β· 11 June 2024

Thanks for taking the time to write a review, Jordan, and for all your kind comments about our team. They do their utmost to make the selling process as painless as possible and work hard to keep all parties well informed throughout the sale, so it's always nice when their efforts are appreciated :)

5/5

Google

Right from the start meeting James at the house I knew this was the company after using 2 others with no success! After a grilling from my partner James agreed to help get this property sold and he did just that! Hannah who then took over! She had her work cut out with the buyer from start to finish but I couldn't of asked any more from her! She went above and beyond to get this sale done! How she did it I don't know but THANK YOU!!!

Sammy Β· 5 October 2024

Agent replied Β· 11 June 2024

Thanks for reviewing us, Sammy. We're strive to help as much as possible, making things as easy as we can for our vendors and buyers. Your kind comments are appreciated and we'll be sure to pass them on :)

5/5

Google

The Property Centre Quedgeley have been excellent all the way through, not only my purchase but my house search before hand too! We've had excellent estate agents show us round such as Leane & Courtney. With the also great support from Ewa, James & Lucy thriufg various other queries we had. Rounding it off with Hannah who followed up & chased everything all the way! Thank you for a simplistic, hassle free & great experience during my purchase Team Property Centre Quedgeley!

Ben Β· 5 October 2024

Agent replied Β· 14 May 2026

We're glad you've been pleased with our service throughout your recent purchase, Ben. The whole team work hard to make the buying process as easy as possible and it's always nice when their efforts are appreciated :) Thanks for taking the time to write us a review, we hope you're very happy in your new home.

5/5

Google

From the very beginning of the selling process, Victoria took the photos and showed viewers around. The property centre kept me updated weekly and I chased as well and the whole sale was smooth. A very happy seller and would use the property centre again. Thanks

Tina Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you for reviewing us Tina, we're glad Victoria was able to give you such great service :)

5/5

Google

Absolutely amazing service from intercounty Harlow The whole team have been brilliant. Kelsey Foster in particular has been superb! Made light work of getting my flat on the market and rented out in no time! Couldn't be any happier with the level of service I received from dealing with Kelsey. Would highly recommended.

Danny Β· 5 September 2025

Agent replied Β· 5 August 2026

Thank you so much Danny for your review! We’re so pleased to hear you had a great experience with us, it has been a pleasure helping you finding a tenant! Best wishes Kelsey & the team

5/5

Google

I received excellent service from The Property Centre from beginning to completion of sale. Special thanks to Lucy who from the beginning gave very helpful advice on selling my property. Thanks also go to Ewa, Jackie and Lorna for keeping me regularly updated with the proceedings. Grateful thanks to all concerned. A*********

Jacqui Β· 22 August 2023

Agent replied Β· 11 June 2024

Thanks for your review, Jacqui, and for rating our service so highly. We'll be sure to pass on your kind comments to Lucy, Ewa, Jackie and Lorna and hope you're very happy in your new home,

5/5

Google

Had a great experience as the team kept the whole process going throughout, including chasing solicitors who were very slow! Great team and shout out to Hannah for being such a good support.

Theo Β· 22 August 2024

Agent replied Β· 11 June 2024

Thanks for your review, Theo, that's always good to hear. We'll be sure to pass on your kind comments to the team and wish you every happiness in your new home.

5/5

Trustpilot

Recently sold our house through PC...

Recently sold our house through Property Centre and we were very happy with the level of service and attention we received from the Stroud Branch. Jame Dyer initially came to view the house as we were planning on renting it out for a while after we moved abroad, once abroad we changed our minds and decided to sell. Easy pease since Jamie already had all the necessary details to sell instead. Through no fault of PC the initial sale fell through, but they found us another buyer in this current hostile house selling environment and we were successful second time round. Overall we were very happy with how we were looked after and how they kept us informed. If anything did require a nudge, Jamie or Allison were prompt to get back to us. Having had varying experiences with Estate Agents in the area over the years, we certainly wouldn't hesitate to recommend Property Centre Stroud to sell or let your home.

Stan123 Β· 12 October 2023

5/5

Google

The service I received from The Property Center was great. All the staff were helpful from start to finish and made selling my home much easier. In particular, Lorna, Lucy and Jackie really helped and kept us informed at all times, with no question being an issue or left unanswered.

Samuel Β· 22 August 2023

Agent replied Β· 11 June 2024

That's great to hear, Samuel, we're glad you've been pleased with the service you've received from Lorna, Lucy and Jackie. They all appreciate the stresses involved in selling and try to alleviate those as much as possible to make the process run smoothly :) Thanks for taking the time to write us a review and we hope you're very happy in your new home.

5/5

Google

The team at the Quedgeley office were great, friendly helpful staff. Hannah and team worked hard to move forward our purchase with regular check in. Everyone was incredibly helpful and made the process easy and fairly stress free.

Rebecca Β· 13 May 2024

Agent replied Β· 9 June 2024

That's great to hear, Rebecca. We're glad you've been pleased with our service and hope you've very happy in your new home.

5/5

Google

Our valuation was carried out by James Ellson, Quedgeley Office, who was down to earth and obviously knew his job well. We felt comfortable with him and his company handling our sale. Viewings were plentiful, and the house was sold within a week. The staff at the Property Centre were helpful, and 'on the ball' at all times. We arranged our own conveyancing, and this proved quite protracted and we had difficulty getting information regarding progress which was very slow, but sales progressor Stephanie Taylor helped us enormously. Stephanie was in continual contact with us and was aware of the lack of information we were getting from our conveyancer, and went out of her way to press them for information regarding this lack of progress, and when it was not forthcoming, went direct to our buyer's solicitor on our behalf. Without this action we would not have made progress. Bearing in mind Stephanie had other customers to assist, she gave us 100% attention. She was dogged and determined on our behalf, whilst being very polite, and gave us the confidence that we were in good hands. Due to the timing of some of her contact with us, we assumed she worked from home - She is certainly not a 9-5er! We are really pleased we chose the Property Centre to sell our house, and thoroughly recommend them.

Cliff Β· 2 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Property Centre's Google reviews

Questions about The Property Centre Quedgeley

Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards: The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Stroud won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.

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