Trusted Agent profile · Quedgeley

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The Property Centre Quedgeley reviews

★★★★★ Excellent

455 reviews across 3 platforms

The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA

The Property Centre's office in Quedgeley, at The Orchard Centre, is rated 4.5 out of 5 across 455 reviews on three platforms, including 338 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Facebook logo

3.7 / 5

30

Reviews on Facebook

Business-wide

Trustpilot logo

87

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Quedgeley office, from every platform, shown as written. First names only.

2/5

Google

We have unfortunately had a stressful experience buying through the Property centre. We were mislead on the house and sellers status which lead to the loss of hundreds of pounds and wasted time. When trying to contact property centre about our concerns or to get an update after months of radio silence from the seller we were met with voice mails and empty promises they’ll call back. The only redeeming point is our positive experience during viewing

Yu · 5 October 2024

Agent replied · 26 August 2024

Unfortunately we have no record of you on our system. but we take your comments very seriously. If you could please let us know the specific details and the property concerned by emailing us at info@thepropertycentres.co.uk, we will look into this straight away.

5/5

Trustpilot

Renewal of Tenancy Agreement

The property Centre manage a house we rent, not always had a great experience with them however, the tenancy agreement was due for renewal and Gillian Critchson dealt with this for us, Gillian was lovely, very helpful and professional, answered all our questions and kept us updated.

Anita · 7 April 2025

1/5

Trustpilot

worcester st johns rude

the staff in the worcester st johns agency are extremely rude and unfriendly, was standing looking at adverts in the window and they looked at me a if i should not have been there..how odd!! they need proper training

Taylor · 14 December 2025

Agent replied · 25 January 2026

Hi Taylor, if you would like to expand on your review, or contact us directly to address the issue you faced, please email us at info@thepropertycentres.co.uk .

5/5

Trustpilot

We had a bad experience with Connells…

We had a bad experience with Connells then went to the Property Centre, and why didn’t we go there in the first place ? From the start with Daniel , to the listing and photos with Liam and a after sales with Laura we couldn’t fault anything, many thanks all.

Andy · 2 June 2026

5/5

Google

The service provided by James Ellson and the whole team at the Property Centre was exquisite, they was there on hand to help through out the process of the sale of our property from start to finish. The professionalism of the whole team was second to none, especially branch manager James. I would highly recommend them to anyone considering the sale or purchase of a property. Thank you again to everyone at the Property Centre.

Claudio · 5 October 2024

Agent replied · 23 October 2024

Thanks for taking the time to leave us a review, Claudio, and for your kind words about James and his team. They do their utmost to make the selling process as easy as possible and it's always nice when their expertise and efforts are appreciated :) Wishing you all the very best with your move.

5/5

Trustpilot

The property centre dealt with both our…

The property centre dealt with both our sale and purchase and they made the whole process so easy! They handled everything and were always professional, accommodating and informative. They really took the stress out of the selling process.

Miss · 12 December 2025

Agent replied · 25 December 2025

Thank you for taking the time to reply to us :)

1/5

Google

Used AI to modify pictures of a house on Rightmove and they didn't say this in the listing or add a watermark to the photos. Absolute time wasters!

Dave · 5 March 2026

Agent replied · 5 August 2026

Hi Dave, thank you for taking the time to provide your feedback. We are unable to locate your details on our system or which property you are referring to. We would welcome the opportunity to discuss the matter in further detail, could you … More

5/5

Google

James and his team were very professional. They helped us sell our property exactly the way we wanted. Lorna Mills the sales progressor was great keeping us updated on where the property sale was at. I recommend with confidence.Thank you very much for all your effort.

Marian · 22 August 2023

Agent replied · 11 June 2024

Thanks for your kind words, Marian. James and his team strive to provide an exceptional service, tailored to a vendor's individual requirements, and it's great when that's appreciated. Thanks again for taking the time to review our service and we wish you all the best in your new home.

5/5

Google

Excellent service from Hollie Smith. Very professional and responsive. Communication has been clear throughout and she made the process feel much less stressful.

Ola · 5 April 2026

Agent replied · 5 August 2026

Thank you for your Kind words, it has been a pleasure assisting you and husband to find a property… may the right one come along soon! Best Wishes, Hollie

5/5

Google

We recently sold a property through The Property Centre and would highly recommend them to anyone who is looking to buy or sell. Despite some challenging circumstances, Hannah, James and the Team were always on hand to support and answer any questions we had. They struck the perfect balance between supporting the buyers and ourselves which is imperative. We would definitely use The Property Centre again if we move back to the area.

Katie · 5 October 2024

Agent replied · 26 July 2024

Thanks for taking the time to review us, Katie, and for your kind comments about our Quedgeley team. We're glad you've been happy with their service.

1/5

Trustpilot

We have just completed a one-year…

We have just completed a one-year tenancy with Property Centre, and unfortunately, my experience has been deeply disappointing. Throughout the tenancy, it became clear that they consistently took the landlord’s side in every situation, showing little to no regard for the tenant’s rights or concerns. Whenever issues arose, my perspective was dismissed, and I often felt treated unfairly. Communication was one-sided, they acted more like the landlord’s personal representatives rather than impartial agents. By the end of the tenancy, they appeared determined to find any excuse to withhold my deposit, even for matters that were clearly normal wear and tear. This behaviour left me feeling discriminated against and unsupported throughout my stay. Renting should be a fair and transparent process, but my experience with Property Centre was the exact opposite. I would strongly advise potential tenants to proceed with extreme caution.

Sorina · 13 August 2025

5/5

Google

The Property Centre team with special mention to Lorna, Victoria & Lucy in particular made every effort they could to help make my recent house purchase as smooth as possible. We were under particular pressure to complete the purchase as quickly as possible.

Michael · 5 October 2023

Agent replied · 11 June 2024

Thanks for taking the time to review our service, Michael, we're glad you've been so pleased with everything. Lorna, Victoria and Lucy all do their utmost to make the buying process as easy and stress-free as possible, so it's always nice when their efforts are appreciated :) Wishing you every happiness in your new home.

5/5

Google

I’ve used The Property Centre for my last two sales and would recommend. They are efficient, friendly and a pleasure to work with.

Emma · 26 March 2026

Agent replied · 16 April 2026

Thank you for reviewing your experience with us Emma :)

5/5

Google

Excellent experience with Property Centre. We sold our house BTL through Property Centre at a time where the market was slower than usual. They were able to get a high number of viewings and sold very quickly and smoothly. Thank you very much Property Centre.

Olly · 8 September 2025

Agent replied · 8 May 2026

Thank you for your review Olly, we're so pleased you felt everything went so positively :)

5/5

Google

I’m so pleased we chose the property centre to handle the sale of our family home. Lucy was absolutely amazing. Hannah on the sales progression team was equally amazing, so so helpful and made the process as stress free as could be. Highly recommended.

Nathan · 22 August 2023

Agent replied · 11 June 2024

Thanks for taking the time to review the service you received from Lucy and Hannah - they both work really hard to give an exceptional service and your comments are much appreciated. Wishing you every happiness in your new home.

5/5

Google

Really helpful, friendly and professional, overall a great service.

Angie · 30 June 2026

Agent replied · 30 June 2026

Thanks for leaving the great review Angie :)

5/5

Google

James and his team were very professional and kept us informed with viewing comments and how best to sell our property. Lorna Mills, the sales progressor was great keeping us updated were the sale of the property was at. Would highly recommend them.

Susan · 22 August 2023

Agent replied · 11 June 2024

Thanks for taking the time to review us, we're glad you were pleased with our service and communication. Best wishes for the future.

5/5

Trustpilot

Excellent service from the Abbeymead team

We used the Property Centre in Abbeymead to sell our property. From the initial valuation to completion the whole team were amazing. There was regular communication and they were always willing to offer advice without pushing their services or opinions. In comparison to the companies we have used in Hampshire they really were outstanding and we would happily recommend them time and time again.

Anne · 12 April 2024

5/5

Google

A special mention for Luisa Dino for organising and coordinating some repair work at our rental property . Once notified the repairs were completed very speedily and our tenants were very pleased with the service they received as was I.

H · 5 October 2025

Agent replied · 5 August 2026

Thank you so much for your kind review, Horry! I am pleased to hear that you and the tenants were both satisfied with the service provided. Best Wishes, Luisa

5/5

Google

Very impressed with the service I received from the Quedgeley team. From the initial viewings right through to completion/exchange I was kept in the loop without being bombarded with phonecalls or emails. The staff were professional and friendly and dealt with things promptly. I wouldn't hesitate to use them again in the future.

Laura · 13 May 2025

Agent replied · 26 July 2024

Our team was happy to help :) We're glad you were pleased with the service you received throughout and wish you lots of happiness in your new home.

5/5

Google

If there was 10 stars Property Centre Quedgeley would get them . From my first walk through the door (scary when doing it all on your own ) till completion James and his fantastic team have looked after me VERY well . I have used before and always recommend to friends & family.

Judy · 13 May 2025

Agent replied · 23 October 2024

That's so nice to hear, Judy, thanks for recommending James and his team and for taking the time to write a review of their service. We're glad you've been pleased with everything and wish you all the best.

1/5

Trustpilot

After a good start to our experience in…

After a good start to our experience in terms of selling our house it quickly went downhill. Trying to get accurate updates and a proactive approach to contacting relevant parties in our sale was very, very difficult to the point that my wife had to undertake this task on a daily basis. Constantly fobbed off and no real drive to support - we ended up giving them updates, which is surely wrong based on how much they were being paid. On the day of our move we had issues with the banking system, which caused some major stresses. They did not seem that bothered or willing to help. Again, we took it upon ourselves to try and sort, with the Estate Agent of the house we were buying driving things forward. If fact, our lead contacts at the Property Centre disappeared for the afternoon when we needed them most. I would strongly recommend avoiding the marketing and sales tactics they adopt, as you will end up very, very disappointed at the end of your experience.

Liam · 8 July 2025

5/5

Google

The Property Centre was great. Communication was very good and the sales team were really accommodating to our niche situation. I can’t thank Hannah enough for her hard work.

Rachel · 14 May 2024

Agent replied · 11 June 2024

Thanks for reviewing our service in the sale of your home, Rachel, and for your kind comments about Hannah, we'll be sure to pass them on. Wishing you all the best with your next adventure.

5/5

Google

As a first time buyer I am very happy with how my experience with property centre has gone and I’m very pleased with how polite and friendly the team has been making the whole process easy and couldn’t have thanked you guys enough with how helpful you have been with me .

Pedro · 13 May 2025

Agent replied · 13 May 2026

Thanks for taking the time to review our service, Pedro, we're glad you've been happy with everything. We've been happy to help you on your property buying journey and wish you lots of happiness in your new home.

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Read The Property Centre's Google reviews

Questions about The Property Centre Quedgeley

Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards: The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Stroud won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.

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