Trusted Agent profile · Quedgeley

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The Property Centre Quedgeley reviews

★★★★★ Excellent

455 reviews across 3 platforms

The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA

The Property Centre's office in Quedgeley, at The Orchard Centre, is rated 4.5 out of 5 across 455 reviews on three platforms, including 338 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Facebook logo

3.7 / 5

30

Reviews on Facebook

Business-wide

Trustpilot logo

87

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Quedgeley office, from every platform, shown as written. First names only.

5/5

Google

Intercounty Old Harlow have been amazing. Their teamwork has been exceptional and communication was brilliant. Always pushing hard to sell my house and are very proactive. I would absolutely recommend Intercounty to everyone.

Sausages7 · 5 July 2026

Agent replied · 5 August 2026

Thank you so much for your kind words, we really appreciate you taking the time to leave this review. We always aim to be proactive and keep things moving, so it means a lot that this stood out to you. Wishing you all the best for the future and thank you again for recommending us., The Intercounty Old Harlow Team

5/5

Google

We have been using The Property Centre for decades. We purchased our 1st home through them and have used them ever since. We have purchased almost all of our rental properties through them, and they have been the managing agents since 2013. They have been great. I have had many agents try and tempt me away but The Property Centre have been fantastic. I have never had a reason to go elsewhere.

Chris · 30 August 2026

Agent replied · 8 August 2026

Thanks for all your kind comments about our Property Management team, Chris. They always strive to give an exceptional service to both landlords and tenants and it's great when their efforts are appreciated :) Glad you're so pleased with everything, thanks again for taking the time to leave us a review

5/5

Google

Very happy. I just went through a purchase with the Property Centre and it was handled so professionally. Their office staff are so nice. Sophie was my sales progressor and she checked-in with me every single week, chased up every enquiry I had and helped the sale progress in a decent time frame (just under 3 months). If I had to purchase again, I know I would feel very confident purchasing through the Property Centre. Many thanks!

GL3 · 14 May 2025

Agent replied · 13 May 2026

Thank you so much for your review! Sophie is dedicated to giving exceptional customer service and we're happy to hear about your positive experience with us. We wish you the best in your new home :)

5/5

Google

Very positive experience. Couldn't believe how quickly the viewings started, obviously a very proactive company. We were kept updated all the way, advised of each and every viewing followed by feedback.Could not have asked for more and felt that there was a lot of work being done on our behalf. Would not hesitate to recommend. Thank you James and team.

Moya · 4 November 2025

Agent replied · 16 April 2026

Thank you for such a kind review Moya, we're so glad to hear you had such a positive experience with the team :)

5/5

Google

The Property Centre supported us throughout the house selling of our home and the purchase of our new one. With a dedicated sales progressing team the process was very smooth and we thank Sophie Haines for her continuous support. The branch staff were just as supportive and with the branch based mortgage advisor, everything was much easier. A big thank you to everyone!

Gary · 5 October 2025

Agent replied · 8 May 2026

Thank you for your review, mentioning Sophie and the in branch mortgage adviser. We wish you the best in your new home Gary :)

5/5

Google

A truly great service - Abby and Jenny were both incredibly kind and professional throughout the process. A pleasure to work with. Please look no further when in the market for an estate agent!

Harris · 5 June 2026

Agent replied · 5 August 2026

Thank you so much for your kind review Harris, it means a great deal to myself and Jenny. It has been a pleasure assisting you both with your move and very pleased we got there in the end as I know this wasn’t an easy one! We wish you all the best in your new home. - Abby

5/5

Google

I had an absolutely fantastic experience with Victoria at The Property Centre Quedgeley. From the start, she gave me complete confidence and made the entire selling process incredibly easy. Thanks to her hard work, our house was sold in a matter of days! I would highly, highly recommend The Property Centre Quedgeley, especially Victoria, to anyone looking to sell.

Sam · 4 November 2025

Agent replied · 8 May 2026

Thank you for such a lovely review Sam, we're so glad you felt so positive and confident through the selling process. We wish you the best :)

5/5

Google

I had such a great experience with The Property Centre! Sophie was so friendly and made the whole process of buying my home so easy. Communication was excellent throughout, she was always on top of everything and kept me updated every step of the way. I couldn’t have asked for better service. Highly recommend

Elliemae · 27 November 2025

Agent replied · 27 December 2025

Thank you for such a great review Elliemae, it's so great to hear how Sophie helped to make your buying journey easier. We wish you the best in your new home :)

5/5

Google

We recently purchased a property advertised for sale through Property Centre Quedgeley. Having sold via their Tuffley Branch last year we knew we were in safe hands. We negotiated the purchase via James who kept us up to date and also had several viewings with Tracy who always answered all of our questions. Sophie (sales progressor) then was on hand to provide regular, weekly updates on progress so we knew where everything was up to. Having had two great experiences, we wouldn’t hesitate to recommend Property Centre as a a whole and also to use them again in the future. Thank You.

Jessica · 30 May 2026

Agent replied · 13 May 2026

Thank you for taking the time to leave such a great review of both your experiences with us, Jessica. It's fantastic to hear our Quedgeley and Tuffley branches provided you with excellent service and made you feel like you were in safe hands. We also appreciate your kind words about James, Tracy, and Sophie and we wish you the best in your new home :)

5/5

Google

Wow, what a tremendous team whom have all been incredible throughout. We have both sold our current property and bought our new property via The Property Centre. The customer journey has been seamless, from the initial market valuation, to management of viewings, to selling and the sales progression process up to exchange and undoubtedly beyond. I have been extremely impressed by how attentive everybody has been, making what should be very stressful, straightforward. I understood the sales journey from beginning to end and was supported throughout. I would choose The Property Centre every time.

Gina · 30 May 2026

Agent replied · 27 May 2026

It's great to hear you had such a straightforward, supported experience with our team, Gina. We're so pleased your buying and selling journey left you impressed from start to finish. Thank you for such a kind review and we wish you the best in your new home :)

1/5

Facebook

I genuinely do not understand how this company can call itself award-winning. If this is the standard that wins awards, then the bar must be underground. The property I am currently in has been allowed to deteriorate into an absolutely disgraceful state. Over the past three years, I have reported 62 separate issues. Out of those, a grand total of 8 have been fixed. Eight. That alone should tell you everything you need to know. We have had a leak ongoing for over two years that they have repeatedly failed to resolve. As a result, cupboards have collapsed, floors have suffered serious water damage, and the property has been left to rot literally. There is rotting, unstable decking, loose window frames, and window seals completely gone, making the property cold, damp, and inefficient. The front door is broken. The front door handle is broken. The alarm system is broken. The intercom system was removed entirely because it was deemed dangerous and never replaced. Condensation issues are constant and severe. And that’s just scratching the surface. They had the audacity to claim the EPC rating was a B. I didn’t believe them, so I paid for an independent EPC assessment. The real rating? F. I can only assume their EPC certificate came out of a lucky bag. Property “inspections” used to involve someone walking in, glancing at two rooms, and then leaving. They never asked questions. They never looked properly. They clearly did not care. I stopped reporting issues during visits because it was obvious it made no difference whatsoever. I actually feel sorry for the landlord. There were issues when we moved in, yes, but due to this company’s complete negligence, the property is now in a desperate and shocking state of disrepair. If I were the landlord and saw what had been allowed to happen, I would hit the roof. To make matters worse, the property is now being sold, and it’s painfully clear that the sales team and lettings team do not communicate at all. It’s chaos, disorganised, and unprofessional. This company is utterly useless, incompetent, and frankly feels like a liability to both tenants and landlords. I cannot imagine the amount of damage they must be causing to landlords’ investments through sheer neglect and mismanagement. Avoid at all costs.

Reece · 18 January 2026

5/5

Google

So glad we chose The Property Centre. From James, the branch manager and all his staff we received excellent service. They were very professional and friendly. Communication was spot on and I would like to thank Sophie for her relentless efforts in liaising with solicitors and everyone concerned, ensuring everything moved forward as quickly as possible.

Lynn · 4 November 2025

Agent replied · 8 May 2026

Thank you for your review Lynn, it was a pleasure to help you sell your home :)

1/5

Trustpilot

Awful, unprofessional & uncaring service

Awful, unprofessional service with incompetent staff. Key details were repeatedly mishandled, leading to delays and financial loss on our part. The agent refused to take any responsibility and refused to release us from their contract, effectively trapping us in an agreement while they were at fault. A professional, well-respected agent should act in the best interest of their client, but in this case, the opposite happened. We felt ignored, misled and financially impacted by their lack of care, knowledge and accountability. I would strongly advise others to think twice about using the Property Centre in Gloucester. There are much better services available.

Jessica · 13 April 2026

Agent replied · 11 May 2026

Dear Jessica, We take comments like this very seriously. We have 5 separate branches in Gloucester and after speaking with them all, we’ve been unable to find your details in our database. As a Company, we pride ourselves on providing the best possible service and would very much like to understand more about your experience to investigate this thoroughly. Please contact us at info@thepropertycentres.co.uk

5/5

Google

Sophie was my sales progress agent she was very knowledgeable and really helped with everything from the very beginning to the end she guided ne through the whole purchase and kept the ball rolling throughout the whole process and communicated with all parties involved to get a smooth and efficient transition

Ryan · 8 October 2025

Agent replied · 8 May 2026

Thank you for your review Ryan, we're so happy to hear your felt guided through the whole purchase and we wish you the best in your new home :)

5/5

Google

Having used The Property Centre in Quedgeley several times over the last 13 years, both for house sales and purchases, I can highly recommend them. James Elson and his team provide excellent friendly, customer service. James is extremely knowledgeable with regards the local properties and very experienced in selling. We had regular viewings and feedback after each one. Our recent sale was completed quicker than we expected, with the help of Hannah Taylor, sales progression team leader, who was very efficient in chasing the chain’s estate agents and solicitor’s, and updating us with progress reports.

Emma · 5 October 2024

Agent replied · 11 June 2024

Thanks for taking the time to write us a review and for all your kind comments about James and Hannah, which we'll be sure to pass on. Wishing you all the best for 2024

5/5

Google

We moved our 5 properties to TPC from another agent as we were having a difficult time with that agent. TPC managed the transition seamlessly, and Julie handled all of the outstanding maintenance on the properties swiftly. I feel supported now as a landlord and feel I get value for money from TPC. Julie Curran is just the best property manager. She is helpful and informative. She keeps me up to date with any issues and concerns and actions any requests in a timely manner. I trust her and her advice, and I feel she represents me well as a landlord whilst also being fair to our tenants. She certainly makes my life easier and being a landlord easier.

Dawn · 5 October 2024

Agent replied · 11 June 2024

Thanks for taking the time to write a review of our property management services, Dawn, and for all your positive comments about Julie and how she's supported you as a landlord. She does her utmost to advise and assist and it's always great when her efforts are appreciated. We'll be sure to pass on your comments :)

5/5

Google

My husband and I are first time buyers and have never been through the buying process before. The Property Centre were very understanding and friendly. They guided us through the process and helped with all of our queries. We specifically dealt with Victoria Adams from the Quedgeley office for our viewing and she was lovely and relaxed. She didnt pressure us or follow us around and answered all of our questions. Then from having our offer accepted we dealt with Hannah Taylor who has just been absolutely amazing. Again as a first time buyer I was inundating Hannah with question after question and she answered them all promptly and friendly. Couldn't have asked for someone better. Property Centre have been quick and kept us up to date the entire way through. Definitely felt like they were doing everything they could for us to speed up the process. Thank you very much.

Melissa · 5 October 2024

Agent replied · 13 June 2024

We appreciate all your kind comments, Melissa. Buying your first property is an exciting time, but we know that it can be a stressful one too, which is why our team does their utmost to make the process as easy as possible. They strive to communicate regularly, answering any queries quickly, and strive to get the purchase completed as quickly as possible. Thanks for taking the time to review us, we're glad you've been pleased with our service and wish you lots of happiness in your new home.

5/5

Google

We just purchased a property through the Quedgeley branch I must say all the team have been very patience and helpful but with a very special mention to Hannah Taylor ,to say the chain behind us has been incompetent is an understaement but with her help and input helped us through a very stressful chain keeping us informed and up to date all the time ,Hannah is very friendly professional and nothing is ever too much trouble, many thanks much appreciated would highly recommend

Stephanie · 5 October 2024

Agent replied · 26 August 2024

Thanks for your review and for recommending us, Stephanie, we appreciate it. Thanks too for your kind comments about Hannah. She does her utmost to make the buying process as easy as possible and it's always nice when her efforts are recognised:) We're glad you've been pleased with our service and wish you lots of happiness in your new home.

5/5

Google

Professional and friendly team who are really great to deal with. Communication was prompt and they kept us updated each step of the way. Highly recommend Kelsey in the lettings team!

Anissa · 5 March 2026

Agent replied · 5 August 2026

Thank you Anissa, for your kind review. I’m pleased you were happy with the service and that we could assist in finding your new home, best wishes! Kelsey

5/5

Google

Sophie has been brilliant throughout the purchase of our first home! She has consistently been very clear, polite and friendly when informing us of any updates with the purchase. It has been a wonderfully easy experience as first time …

Charlotte · 14 December 2025

Agent replied · 14 July 2026

Thank you for such a great review Charlotte, we're so glad to hear Sophie could make your home buying so smooth sailing. We wish you the absolute best in your new home! :)

5/5

Google

James and the Quedgeley team provided a great service. From finding a property to completion. Friendly agents, no hassle calls and always able to answer questions and assist when necessary. Highly recommended and I would not go to any other agent. Also has an on-site mortgage facility if you require. Thank you Lee. I have also used the property centre for previous sales and purchases. Easy to find location within Quedgeley. By far the best agents around.

Benjamin · 5 October 2024

Agent replied · 11 June 2024

Thanks for taking the time to review James, Lee and our Quedgeley team and for rating their service so highly.

5/5

Google

Very happy with the service received from Quedgeley property centre. James and Victoria were very supportive. This was our first official house move. They both made the daunting endeavour very simple, and less scary than we thought it would be. James and Victoria were on the end of the phone for any questions that we had, and Hanna kept us in the loop. As it were. Very pleased with all the information and communication. Many Many Thanks.

CHRISTINE · 5 October 2024

Agent replied · 9 June 2024

Thanks for reviewing our service, Christine, and for your kind comments about James, Victoria and Hannah. We're glad you've been pleased with everything and hope you're very happy in your new home.

5/5

Google

Very pleased with how our tenancy agreement renewal got managed and especially with how helpful Siarah Rana was in liaising with us. Professional, speedy and extremely insightful, she sorted our contract in no time and I can honestly say that she is a true assett to your company. Thank you, Siarah!

Bianca-Minodora · 5 August 2025

Agent replied · 5 August 2026

Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with the tenancy renewal was so positive and glad I could make the process smooth and efficient. Best Wishes Siarah

5/5

Trustpilot

Lovely Oscar

Oscar was not only professional but really honest and patient. Had a few bad experiences with estate agents and he gave me faith again. Let’s hope he can get our offer across the line. Thanks Oscar, you were brilliant.

Lisa · 20 November 2025

Agent replied · 25 December 2025

Thank you for leaving such a lovely review Lisa :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Property Centre's Google reviews

Questions about The Property Centre Quedgeley

How many reviews does The Property Centre Quedgeley have?

The Property Centre's Quedgeley office has 455 reviews across three platforms: 338 on Google, 30 on Facebook (across the whole business), 87 on Trustpilot (across the whole business).

What is The Property Centre Quedgeley's rating?

The Property Centre Quedgeley is rated 4.5 out of 5 across all 455 reviews, and 4.9 out of 5 on Google from 338 reviews.

Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards: The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Stroud won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.

Where is The Property Centre's Quedgeley office?

The Property Centre Quedgeley, The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA.

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