Every review we hold for the Quedgeley office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the initial viewing, to completion, all my questions were answered quickly and professionally and really helped make the whole process stress-free. I'd highly recommend The Property Centre
Lucinda Β· 22 August 2023
Agent replied Β· 11 June 2024
Thanks for your great review, Lucinda. We strive to make the process of buying a home as straightforward as possible and will pass your kind words on to the team.
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5/5
GoogleGreat service, great communication and extremely lovely and kind people. Made my move enjoyable and easy.
Daniel Β· 13 May 2024
Agent replied Β· 11 June 2024
Thanks for your review, Daniel, and for rating our service so highly :) We hope you're very happy in your new home.
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5/5
GoogleAsk for Leanne!! Property Centre Quedgely helped me all throughout my search. Would fully recommend to anyone in the market. Thank you for all your help!π β¦
R Β· 22 August 2023
Agent replied Β· 11 June 2024
Thank you for your review, your kind words will be passed on to Leanne.
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1/5
FacebookPlease make everybody aware of these rogue landlords and letting agent.
Never deal with The Property Centre or the landlords at 52a Rookery Road, Innsowrth. Issues will never get sorted as the landlords agreed that they can't afford to fix the issues (I have this in writing) and they clearly don't care about the property. With regards to the property centre I would keep clear from them. They won't help out with any issues, they will tell you that you are being unreasonable for not removing stuff the homeowners should be removing (this was the lettings department manager from the property centre head office). We are now having endless issues now that we have handed the keys back, the propertyis in a better state than when we got it and we painted the whole house at our own costs. Please spread the word and avoid these people as your time at the property will be hell through not fault of your own! I am happy to give more information if requested.
Liam Β· 19 December 2020
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5/5
GoogleBoth Lorna and for a brief time Steph, we're very helpful. They never dropped the ball and was very good at dealing with very difficult solicitors.
Sarah Β· 22 August 2023
Agent replied Β· 11 June 2024
Thanks for reviewing our service, Sarah, and for your kind comments about Lorna and Steph in our dedicated Sales Progression Team. We'll be sure to pass those on and wish you all the best for 2023.
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5/5
GoogleThe Property Centre have been great with answering all our many questions with purchasing our first house. We would certainly use and recommend their services again.
Melissa Β· 22 August 2023
Agent replied Β· 11 June 2024
Thanks for taking the time to write us a review, Melissa, and for recommending our services :) Both Leanne and Lorna appreciate how stressful buying your first home can seem and do their utmost to make the process as easy as possible. Wishing you lots of happiness in your new home.
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3/5
TrustpilotSlow with maintenance
They do answer messages quickly but are slow at getting any thing fixed.
I have been telling them for two years that the top of the garage needs fixing, itβs been months since weβve had our lights working in the living room and months since I told them the switch for the shower isnβt working.
Dawn Β· 23 October 2023
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1/5
TrustpilotAvoid - Do not use
Avoid with all cost - They will maliciously try to grab your deposit regardless.I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered.Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour.Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow).Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves------------------------------------Update: The Resolution service saw through their lies. Jog on you thieves
Jacob Β· 22 July 2020
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5/5
GoogleA bit of a clichΓ© but the property centre truly helped us get our dream home. We were difficult, stubborn and fussy customers and were always treated with exceptional customer service! I donβt know how they do it but whenever we rang anyone of the team would answer the phone and would know who I was and what position my sale/purchase was at. The team are incredible!
Andrew Β· 2 October 2022
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1/5
TrustpilotAvoid - Do not use
Avoid with all cost - They will maliciously try to grab your deposit regardless.
I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered.
Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour.
Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow).
Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves
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Update: The Resolution service saw through their lies. Jog on you thieves
Jacob Β· 10 June 2020
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5/5
FacebookThanks to Barney and Scott, my parents recently sold their house for over the asking price and in less than 1 day! I would definitely recommend the Property Centre to anyone looking for an effortless sale! οΏ½
Lucy Β· 11 October 2016
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1/5
FacebookI used the property centre once and never again! they are all nice while you are going through the process of renting but as soon as you move in everything changes! we rented a house which had a serious problem with mould and leaking which we were not made aware of, seeing as I was pregnant at the time the decent thing to do was tell me. fast forward time and plenty of times of reporting issues my baby was born and due to these problems I lived downstairs, they are a waste of space and have no time for you as soon as you have signed on the dotted line. avoid at all costs!
Ellis Β· 11 October 2019
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5/5
TrustpilotFriendly, Professional and Helpful
I recently purchased a property through The Property Centre. All the people there were friendly, professional and helpful. They all made the experience a very enjoyable one. Thank you so much, Jamie.
Jamie Β· 9 November 2024
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1/5
TrustpilotAvoid at all costs
Avoid at all costs! They will scam you out of your deposit. Poor customer service and exorbitant fees for tenants. All round bad experience.
I was a tenant with this company for almost a year (property directly managed by them). I have three comments which contribute to the 1 star rating:
1. Application fees/tenant fees are extremely high, well over Β£350 to get a flat is just ridiculous and explotive of people who can only afford to rent
2. We had an "inspection" where my partner was in the property. The inspector had disgraceful manners, lost their temper and acted extremely unprofessional. When we pointed problems with the flat they were not helpful and blamed us
3. When we left the property (in a better state than we found it) they took Β£120 from the deposit for "cleaning". Never provided a receipt or evidence that the money was spent, and avoided communication
Go with any other letting agency than this!
Thomas Β· 3 July 2019
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5/5
TrustpilotSuch a different feel to other agents
Such a different feel to other Estate Agents, I felt like they actually cared about finding me a suitable property and they kept in frequent contact with me to make sure we were on the same page. I am now settled into my new home and couldn't be happier! Thankyou so much The Property Centre.
Phoebe Β· 25 July 2023
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5/5
GoogleI was completely impressed with their professionalism and customer service.
Violet Β· 13 May 2024
Agent replied Β· 11 June 2024
Thanks for your review, Violet, and for those kind words about our hard-working Quedgeley team :) We hope you're very happy in your new home.
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5/5
TrustpilotThe Longlevens branch of the Propertyβ¦
The Longlevens branch of the Property Centre were excellent to deal with selling our home. Would recommend.
Andy Β· 22 July 2022
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5/5
TrustpilotAlways ask for Hannah!
Awesome experience with this team. From James getting the house on the market and sold quickly to Hannah where the real work had to be done! Cannot fault her! Went above and beyond what her job is to push this sale through. Would 100% use them again.
Samantha Β· 18 January 2024
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1/5
FacebookGood morning,
I have concerns about using TPC after doing a little light research.
As suggested yesterday with our meeting with Scott that 'all listings on right move are premium' and 'always have a floor plan, which is essential' I have been looking this morning online and there are numerous property's listed with TPC without floor plans and are not premium listings! Furthermore I'm not sure what procedures are in place but to be told "you stay with the mortgage advisor while I look around your house" was rather rude and totally unacceptable. I have never met Scott before but he wanted free rein to walk about our house in rooms upstairs totally un-escourted. In my view this is certainly NOT normal procedure when other valuers have been around to our property. I would like to know why he thought it OK to wander freely in our home?!
We had also booked to view a house with TPC this evening and learned via your ipad PowerPoint last night "we get you loads of viewing" but we've just found out 6hours beforehand, Sorry we can't gain access to the property. (Certainly not good for your weekly viewing target)
Thus giving us a lack of confidence in TPC which is further reinforced by a lack to secure a sale 12 months ago with a previous house, with us wanting to buy immediately but TPC could not pull their finger out quick enough to confirm a sale, we looked else where and completed per the time scale, couldn't bite the hand off potential business back then?!.
Perhaps your team could focus on people rather than stats and figures which was rather abruptly drummed into us last night by an ill engaged PowerPoint where a polite face to face conversation would have sufficed, and without the need to constantly compare his 'performance' and TPC to previous valuers and their strategies.
Forget TPC it's more like TCP.... smells funny and leaves a bad after taste.
Please do enlighten me as to why Scott felt it OK to wander around our house. I look forward to hearing from you (and not in a presentation format)
Regards
R&F
Reubs Β· 14 September 2016
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5/5
GooglePersonally recommend speaking with Lucy Poole and Lorna Mills. Both have very good communication with you at all times.
Kerry Β· 22 August 2023
Agent replied Β· 29 December 2024
Thanks for taking the time to write us a review, Kerry. We're glad you've been pleased with the service given by Lucy and Lorna in the sale of your home and hope you're very happy in your new one.
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5/5
GoogleGreat experience selling with The Property Centre
Heidi Β· 13 May 2024
Agent replied Β· 11 June 2024
Thanks Heidi, that's always good to hear! :) We're glad you were pleased with everything, thanks for taking the time to write us a review.
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5/5
GooglePersonally recommend speaking with Lucy Poole and Lorna Mills. Both have very good communication with you at all times.
Kerry Β· 14 August 2023
Agent replied Β· 11 June 2024
Thanks for taking the time to write us a review, Kerry. We're glad you've been pleased with the service given by Lucy and Lorna in the sale of your home and hope you're very happy in your new one.
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5/5
GoogleWe bought our house through Dani who was incredible throughout the whole process. Even when my solicitors werenβt getting back to me, Dani would chase up people for me and report back as quickly as she could. She was genuinely happy for me and my partner when we eventually moved and I really couldnβt be more grateful. I really want Dani to know how much she helped us.
Ally Β· 2 October 2021
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5/5
GoogleOutstanding customer service by providing regular updates on purchase progression. The whole team is friendly and very professional.
Tracey Β· 22 August 2023
Agent replied Β· 11 June 2024
Thanks for the review, Tracey. We're glad you were pleased with the service you received from Victoria and wish you lots of luck and happiness in your new home.
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