Trusted Agent profile · Prestwich

Aubrey Lee & Co Prestwich reviews

★★★★★ Excellent

318 reviews across 2 platforms

39 Bury New Road, Prestwich, M25 9JY

Aubrey Lee & Co's office in Prestwich, at 39 Bury New Road, is rated 4.8 out of 5 across 318 reviews on two platforms, including 302 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

302

Reviews on Google

This office

Facebook logo

4.2 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Aubrey Lee & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Prestwich office, from every platform, shown as written. First names only.

5/5

Google

It's the first time I've looked at a flat rented by Aubrey Lee and my agent Mollie has been very helpful from the viewing to coming to an agreement on letting the flat. She's been quick to respond to emails and phone calls and answered all my questions promptly. My experience has already been much better than with other letting agencies and I haven't moved in yet! Thank you for making the moving process as easy as possible.PositiveResponsiveness, Quality, Professionalism

Christine · 10 January 2021

Agent replied · 9 January 2025

Many thanks for the kind review Christine. Hope the move-in is as smooth as the application process! Kind regards Toli

5/5

Google

Rachael was an absolutely huge help for us. We arrived at there office saying we need as soon as possible to find a property for us , as we are moving from London to a new city. She was so lovely and helpful, immediately showed us 6 property’s from which we have chosen 1. All the checks and paperwork went super smoothly. Thank you one more time for Rachael.

Renata · 2 October 2022

Agent replied · 30 May 2023

Many thanks for the very kind review Renata. Hope you’re settling in well :)

5/5

Google

We asked 3 Estate agents to value our apartment ready to be put on the sales market. Laurence was so polite and friendly when he came round to provide a valuation. He was knowledgeable of our area and the current market and we just felt comfortable and confident with him. Our apartment sold quite quickly and at our asking price. We are really pleased we chose Aubrey Lee to sell our apartment.

Charlotte · 20 August 2024

5/5

Google

I recently moved out of my parents house for the first time and began renting a flat advertised by this company. The team, and Rachael in particular, were exceptionally helpful. They answered all my questions and made me feel at ease with the whole process. Not only that but they were unbelievably fast in getting my application for tenancy sorted and me moved into the flat. I felt that Rachael was on hand to help me every step of the way and I am immensely grateful to Aubrey Lee for making such a huge step as pain-free as possible.

Heather · 27 August 2020

Agent replied · 26 August 2024

Hi Heather, Thanks for the very kind review. Settle in well! Regards Toli

5/5

Google

It's the first time I've looked at a flat rented by Aubrey Lee and my agent Mollie has been very helpful from the viewing to coming to an agreement on letting the flat. She's been quick to respond to emails and phone calls and answered all my questions promptly. My experience has already been much better than with other letting agencies and I haven't moved in yet! Thank you for making the moving process as easy as possible.PositiveResponsiveness, Quality, Professionalism

Grey · 27 August 2020

Agent replied · 26 August 2024

Many thanks for the kind review Christine. Hope the move-in is as smooth as the application process! Kind regards Toli

5/5

Google

I have rented a house through Aubrey lee. I dealt with Mollie and Rachael. They are very helpful, nice and responsive to emails and calls. I had some issued with the keys and the kitchen, so I contacted them and they sorted the things next day. I would like to say many thanks for your help .

SAIF · 27 August 2023

Agent replied · 26 August 2024

Many thanks for the kind review Saif, hope you’re settling in well. Best wishes Toli Aubrey Lee & Co

5/5

Google

So far our experience with Mollie has been extremely positive, she arrived on time for our viewing appointment and helped seal the deal on our ongoing purchase. Mollie is really professional and always responds to calls/emails and appears to be actively chasing the sale. We look forward to seeing how the rest of the sale pans out so we can settle into our new home. Thanks MolliePositiveProfessionalism

Natalie · 27 August 2022

Agent replied · 26 August 2024

Many thanks for your kind review Natalie, hope you are settling in well :)

5/5

Google

Very pleased with how helpful and understanding they was towards my moving situation. Molly has helped me find the right property perfectly suited for me and my children. Molly has been outstanding throughout the whole process with great communication and empathy, I Couldn't be more greatful for the help ive received from her shes a credit to her role. Would definitely have confidence if I was to use this company for future reference:)PositiveResponsiveness, Professionalism

Lois · 27 August 2021

Agent replied · 26 August 2024

Thanks for the kind review Lois! Hope you’re settling in to your lovely new home :) Best wishes, Toli

5/5

Google

All the staff at Aubrey Lee & Co in a Prestwich have been most professional during our dealings with them, in particular Rachael who gave us exceptional service and advice during the letting out of our property. We very much appreciate the friendly and helpful way we have treated and would highly recommend the company.

Joseph · 27 August 2023

Agent replied · 26 August 2024

Many thanks for your kind review Hilary & Mike! We appreciate the business and hopefully you’ll be pleased with our property management services for many years to come. Best wishes Aubrey Lee & Co

5/5

Google

What an outstanding team there is at the Prestwich brand. From start to finish the level of service was sensational. Toli and his team are not only professional, but make you feel like family. They are keen to help in any way and go above and beyond without hesitation. We have worked with Aubree lee (Prestwich) on several occasions and would not go anywhere else. We trust the team completely, each and every time they excel themselves. They make the transition seamless, and are on call no matter what time to help with queries. We truly cannot thank them enough.

Leo · 28 August 2019

Agent replied · 26 August 2024

Many thanks Leo, Anne-Marie & Gabriella - the feeling is totally mutual. You were a real pleasure to deal with from beginning to end. We are all looking forward to see how you have transformed your new apartment! Kind regards, Toli

5/5

Google

My husband and I have been renting our property from Aubrey Lee & Co for a year and a half now and have never looked back. We have dealt with Mollie while renting our property and she has been wonderful. Mollie keeps in touch, responds to any request at the drop of hat without hesitation and always seem to go up and beyond. Mollie is second to none in her efficiency as a Realestate agent and managers to make anything that crops up be resolved instantly. She makes renting simple!

Sasha · 28 August 2019

Agent replied · 26 August 2024

Such lovely words Sasha! Truly appreciated. Regards, Toli

5/5

Google

We were looking for a property to rent. We found one with Aubrey Lee. As I work shifts I asked if I could have a certain time so I could go to work, they were very obliging. We dealt with Rachel in letting. She was brilliant and always kept us up to date with what was going on. Always returned phone calls and answered any queries with professionalism. Everything has gone through smoothly and we are looking forward to moving in in a few days time. We would definitely use Aubrey Lee again and recommend them to family and friends.

Jakki · 28 August 2019

Agent replied · 26 August 2024

Many thanks Jakki! Hope you are settling in to your new home. Kind regards, Toli

5/5

Google

Very happy with the service provided by Marc, Mollie, Toli and his team. Throughout the sale of our property I found Aubrey Lee to be highly responsive and very knowledgeable about the current market. Most importantly I felt they were extremely honest and open from day one which was greatly appreciated. I would highly recommend them and wish them much success for the future.PositiveResponsiveness, Professionalism

Jordan · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the lovely review Jordan. We appreciate the business! Wishing you best of luck in your next chapter :) Kind regards Toli

5/5

Google

I had such an amazing experience renting from aubrey lee. Rachael and Molly are absolutely perfect and God sent. When i came to view the house i was 8 months pregnant and was struggling to get a place and i needed a place really bad, Molly and Rachael made it possible for me to get a place before the birth of my baby. They made the process so easy and stress free for me. Even after i moved into the property they called to check on me and made sure i didn't have any problems with the property. Like i said earlier Molly and Rachael are just exceptional and words can't describe how happy i am with my experience with them.

Bilikis · 11 January 2019

Agent replied · 9 January 2025

Lovely feedback, thanks. Regards, Toli

5/5

Google

Excellent communication during the sale of the house. Laurence kept us informed at every turn. Would recommend without hesitation.

Anne · 14 April 2025

Agent replied · 14 April 2026

Thanks so much Anne, we really appreciate the business:)

5/5

Google

I'm not really sure where to begin with how happy I am with the service I received and how easy everything was. From viewing the property right through to the end of my tenancy they have been fantastic. Genuinely rare to feel a company truly put you first as the customer/consumer. Contact and communication is quick and responsive. Special shout-out to Frankie for always being available to assist and help and get things done quickly, she made everything so simple throughout. Moving, renting, buyings is considered to be one of the most stressful things you can do generally, so thank God for Aubrey Lee who took the stress out of everything and continue to prove to the rest of the UK how Letting Agents are supposed to be run. Thanks again for everything.

Wil · 30 November 2023

5/5

Google

I had a lot of difficulty finding somewhere to rent in Manchester - until I got in contact with Aubrey Lee. Mollie was incredibly helpful and attentive in helping me find somewhere to stay and was a pleasure throughout the process, I'm very grateful for her help and would recommend Aubrey Lee to anyone looking to rent in the Manchester area.

Billy · 1 November 2022

Agent replied · 30 May 2023

Many thanks for the lovely review Billy. Hope you settle in well :)

5/5

Facebook

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Lerato · 14 November 2023

5/5

Google

Great experience with Aubrey Lee everything has ran so smooth via the lettings hub app. No problems and stress free! Mollie has been professional and helpful throughout.

Sarah · 30 November 2025

5/5

Google

Laurence and the team were great when my wife sold her Mum's house. Thank you all.

Robert · 14 April 2025

Agent replied · 14 April 2026

Many thanks for the review Robert. We appreciate the business :)

5/5

Google

I have rented a house through Aubrey lee. I dealt with Mollie and Rachael. They are very helpful, nice and responsive to emails and calls. I had some issued with the keys and the kitchen, so I contacted them and they sorted the things next day. I would like to say many thanks for your help .

SAIF · 30 January 2023

Agent replied · 30 May 2023

Many thanks for the kind review Saif, hope you’re settling in well. Best wishes Toli Aubrey Lee & Co

5/5

Google

Aubrey Lee & Co. did a first-class job marketing my property. Mollie and Laurence were incredibly easy to deal with and handled everything in a friendly and efficient manner. I don't have another house to sell (unfortunately), but if I did I wouldn't hesitate in using Aubrey Lee again!

Rob · 27 August 2023

Agent replied · 30 May 2023

Many thanks for the kind review Rob. We appreciate the business :) Best wishes Toli Aubrey Lee & Co

5/5

Google

Had an absolute nightmare with the buyer who was buying my flat. It took a very long time to complete, but Toli and his team were very patient and helpful along the way. When they say they’ll ring you back, they will! Very dedicated! Dealt with loads of other agents in the past, and Aubrey Lee has the best service! Highly recommend, and will use again. Keep up the good work!

Ivan · 27 August 2020

Agent replied · 26 August 2024

Many thanks Ivan. We got there in the end! We truly appreciate your business and kind review. Keep in touch, Toli

5/5

Google

All the staff at Aubrey Lee did a great job in helping us to sell our home. They managed to procure a selling price well beyond our expectations. The presentation of our house on there site was stunning. The liaison with solicitors was exhalent, as was all the communication with ourselves. Special thanks to Mollie and Laurence.

Philip · 1 December 2022

Agent replied · 30 May 2023

Many thanks for the kind review and for the business :) Best wishes for the future, Regards Toli Aubrey Lee & Co

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Questions about Aubrey Lee & Co Prestwich

Has Aubrey Lee & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Aubrey Lee & Co, Prestwich won Trusted Agent.

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