Trusted Agent profile · Preston · Lancashire

Reeds Rains, Preston reviews

4.2

★★★★★ Great

249 reviews across 3 platforms

80 Fishergate, Preston, Lancashire, PR1 2UH

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Preston, Lancashire, at 80 Fishergate, is rated 4.2 out of 5 across 249 reviews on three platforms, including 245 Google reviews rated 4.2.

Google logo

4.2 / 5

245

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

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Reviews

Every review we hold for the Preston office, from every platform, shown as written. First names only.

5/5

Google

I cannot recommend Reeds Rains enough. The whole process was stress free and especially would like to mention Rebecca Ryding who was there every step of the way. Excellent ⭐⭐⭐⭐⭐

George · 19 January 2020

Agent replied · 18 January 2024

Hi George, Thank you so much for your fantastic feedback - it is always lovely to hear such kind words. Best wishes for the future Mark Branch Manager

4/5

Google

So the phone line goes straight to voicemail no matter when you call, whether when its the first minutes of its opening time or not. Doesn't really seem like they want to sell houses.. EDIT - i rang a little more later they picked up. Iv given an offer for the house. Lets see how smootjly everything goes. So far soo good.

Y · 19 January 2020

5/5

Google

Excellent service with my initial set up, great communication with Lucy and Rebecca , would recommend too.PositiveProfessionalism

Lynne · 20 June 2022

Agent replied · 19 June 2024

Hello, Thank you so much for your fantastic feedback - it is always lovely to hear such kind words. Lucy and Rebecca are aware of your kind words. Best wishes for the future. Mark Branch Manager

4/5

Google

Helpful, polite and friendly assistance when enquiring regarding rental housing opportunities

Ethan · 18 January 2023

Agent replied · 18 January 2024

Hello Thank you for your review. I'm glad we could be of assistance. Kind Regards Mark Branch Manager

5/5

Google

All staff are very polite, Kyle was extra helpful with everything I needed.

Sarah · 19 January 2019

5/5

Google

really recommend, had a few problems finding a place at such short notice. bryony worked her hardest to find us a home! thankyou all .PositiveProfessionalism

Tyra · 20 June 2020

Agent replied · 19 June 2024

Hi Tyra, Thank you so much for your kind words about Bryony - it is very much appreciated. Best wishes for the future Mark Branch Manager

5/5

Google

Rebecca and Lucy work well together with other members of the Reeds Rains team, to maintain the all important positive connection between landlord and tenant. Much appreciated.

Fiona · 30 January 2024

5/5

Google

i rented my house through them and the service was amazing,really good customer care! thank you very muchPositiveResponsiveness, Quality, Professionalism

Marta · 20 June 2021

Agent replied · 19 June 2024

Hi Marta Salemi, Thank you so much for your fantastic feedback - it is always lovely to hear such kind words Best wishes for the future Mark Branch Manager

5/5

Google

Really easy to rent through this place. The girls in the office were so easy to deal with and made everything go smoothly. A+ would recommend.

Stephen · 2 February 2024

5/5

Google

Special thanks to Hollie Cartwright. Very helpful staff!

Brenno · 19 January 2020

5/5

Google

Currently going through the process of purchasing a property and can’t be more pleased with Krystal and how quickly and smooth things have gone so far. Great communication.

Ted · 19 November 2023

5/5

Google

Mark and his staff were very helpful and did a good job selling the house..

Kevin · 18 January 2022

Agent replied · 18 January 2024

Hi Kevin, Thank you so much for your fantastic feedback - it is always lovely to hear such kind words. Best wishes for the future. Mark Branch Manager

5/5

Google

They are very good estate agents

Naveed · 18 January 2023

Agent replied · 18 January 2024

Thank you very much for your 5* review. Mark Branch Manager

5/5

Google

Great team of agents 100% Reccomended

Dawn · 18 January 2023

Agent replied · 18 January 2024

Hello Dawn, Thank you for your review. I'm so glad we could be of assistance and that you have been happy with the service received from the team. Kind Regards Mark Branch Manager

5/5

Google

First class and thoroughly professional service. Great communication throughout 😊PositiveQuality, Professionalism

Peter · 20 June 2022

Agent replied · 19 June 2024

Hi Peter, Thank you so much for your feedback - it is always lovely to hear such kind words. Best wishes for the future. Mark Branch Manager

5/5

Google

Fantastic service with purchasing, rental services and sales.PositiveResponsiveness, Quality, Professionalism

Mat · 20 June 2022

Agent replied · 19 June 2024

Hello Mat, Thank you for your fantastic review. I'm so glad we could be of assistance and that you were delighted with the service received. Kind Regards Mark Branch Manager

1/5

Google

Disappointed that the Manager didn't call me as requested regarding a possible problem with a property they have on their books.

Michael · 19 January 2020

Agent replied · 18 January 2024

Hello Michael, I am really sorry to read your review; we take customer satisfaction very seriously at Reeds Rains. Unfortunately we can’t find you on our database, please can you give me a call on: 01772 561666 or email: preston so I can help get to the bottom of this. Kind regards, Mark Branch Manager

5/5

Google

Very good service from Rebecca, very quick to respond to emails and ensure everything went smoothlyPositiveResponsiveness, Professionalism

Mark · 24 November 2020

Agent replied · 23 November 2024

Hi Markus, Thank you for your lovely review. I'm so glad we could be of assistance and that you were delighted with the service received from Rebecca and the team. Kind Regards Mark Branch Manager

1/5

Google

Total dog toffee, do not use.

Matt · 18 October 2024

1/5

Google

Terrible management of property and reference checking. But even worse is the maintenance management I would not recommend to any landlords.

The · 19 January 2019

Agent replied · 18 January 2024

We’re sorry you’ve been disappointed with the service Mr Corbett. We are currently dealing with your issue in line with our complaints process, and an investigation is underway by our Customer Relations department and Area Lettings Manager Maria Melling. Once our investigation is complete, you will receive our full response. Kind regards, Reeds Rains

5/5

Google

Very good service from Rebecca, very quick to respond to emails and ensure everything went smoothlyPositiveResponsiveness, Professionalism

Markus · 26 August 2020

Agent replied · 18 January 2024

Hi Markus, Thank you for your lovely review. I'm so glad we could be of assistance and that you were delighted with the service received from Rebecca and the team. Kind Regards Mark Branch Manager

1/5

Google

Absolutely pathetic. This firm was once top drawer, now useless.

John · 18 January 2022

Agent replied · 18 January 2024

Hello John, I take customer satisfaction very seriously at Reeds Rains. I'm unable to find your contact details on my system for Reeds Rains, Preston. If you would like to discuss your experience, please can you give me a call on: 01772 561666 or email: preston@reedsrains.co.uk. Kind regards, Mark Branch Manager

5/5

Google

Why did I wait so long before getting the fully managed service from Reeds Rains Preston I ask myself. We've just experienced the best advice, valuation and professional service from Holly that we could ever have dreamed of. Organised, efficient and very knowledgeable of the market and a good tenant within a week. Great!

Sue · 19 January 2018

5/5

Google

I have recently just moved into my new flat arranged by reeds rains, a woman called rebecca handled my file right throughout and processed everything at a fast reliable speed as I instructed her I need to move asap. I Would recommend her and the team to anyone in question

J · 19 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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