Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot recommend Reeds Rains enough. The whole process was stress free and especially would like to mention Rebecca Ryding who was there every step of the way.
Excellent ⭐⭐⭐⭐⭐
George · 19 January 2020
Agent replied · 18 January 2024
Hi George,
Thank you so much for your fantastic feedback - it is always lovely to hear such kind words.
Best wishes for the future
Mark
Branch Manager
★★★★★ 4/5
GoogleSo the phone line goes straight to voicemail no matter when you call, whether when its the first minutes of its opening time or not. Doesn't really seem like they want to sell houses..
EDIT - i rang a little more later they picked up. Iv given an offer for the house. Lets see how smootjly everything goes. So far soo good.
Y · 19 January 2020
★★★★★ 5/5
GoogleExcellent service with my initial set up, great communication with Lucy and Rebecca , would recommend too.PositiveProfessionalism
Lynne · 20 June 2022
Agent replied · 19 June 2024
Hello,
Thank you so much for your fantastic feedback - it is always lovely to hear such kind words.
Lucy and Rebecca are aware of your kind words.
Best wishes for the future.
Mark
Branch Manager
★★★★★ 4/5
GoogleHelpful, polite and friendly assistance when enquiring regarding rental housing opportunities
Ethan · 18 January 2023
Agent replied · 18 January 2024
Hello
Thank you for your review. I'm glad we could be of assistance.
Kind Regards
Mark
Branch Manager
★★★★★ 5/5
GoogleAll staff are very polite, Kyle was extra helpful with everything I needed.
Sarah · 19 January 2019
★★★★★ 5/5
Googlereally recommend, had a few problems finding a place at such short notice. bryony worked her hardest to find us a home! thankyou all .PositiveProfessionalism
Tyra · 20 June 2020
Agent replied · 19 June 2024
Hi Tyra,
Thank you so much for your kind words about Bryony - it is very much appreciated.
Best wishes for the future
Mark
Branch Manager
★★★★★ 5/5
GoogleRebecca and Lucy work well together with other members of the Reeds Rains team, to maintain the all important positive connection between landlord and tenant. Much appreciated.
Fiona · 30 January 2024
★★★★★ 5/5
Googlei rented my house through them and the service was amazing,really good customer care! thank you very muchPositiveResponsiveness, Quality, Professionalism
Marta · 20 June 2021
Agent replied · 19 June 2024
Hi Marta Salemi,
Thank you so much for your fantastic feedback - it is always lovely to hear such kind words
Best wishes for the future
Mark
Branch Manager
★★★★★ 5/5
GoogleReally easy to rent through this place. The girls in the office were so easy to deal with and made everything go smoothly. A+ would recommend.
Stephen · 2 February 2024
★★★★★ 5/5
GoogleSpecial thanks to Hollie Cartwright. Very helpful staff!
Brenno · 19 January 2020
★★★★★ 5/5
GoogleCurrently going through the process of purchasing a property and can’t be more pleased with Krystal and how quickly and smooth things have gone so far. Great communication.
Ted · 19 November 2023
★★★★★ 5/5
GoogleMark and his staff were very helpful and did a good job selling the house..
Kevin · 18 January 2022
Agent replied · 18 January 2024
Hi Kevin,
Thank you so much for your fantastic feedback - it is always lovely to hear such kind words.
Best wishes for the future.
Mark
Branch Manager
★★★★★ 5/5
GoogleThey are very good estate agents
Naveed · 18 January 2023
Agent replied · 18 January 2024
Thank you very much for your 5* review.
Mark
Branch Manager
★★★★★ 5/5
GoogleGreat team of agents 100% Reccomended
Dawn · 18 January 2023
Agent replied · 18 January 2024
Hello Dawn,
Thank you for your review. I'm so glad we could be of assistance and that you have been happy with the service received from the team.
Kind Regards
Mark
Branch Manager
★★★★★ 5/5
GoogleFirst class and thoroughly professional service. Great communication throughout 😊PositiveQuality, Professionalism
Peter · 20 June 2022
Agent replied · 19 June 2024
Hi Peter,
Thank you so much for your feedback - it is always lovely to hear such kind words.
Best wishes for the future.
Mark
Branch Manager
★★★★★ 5/5
GoogleFantastic service with purchasing, rental services and sales.PositiveResponsiveness, Quality, Professionalism
Mat · 20 June 2022
Agent replied · 19 June 2024
Hello Mat,
Thank you for your fantastic review. I'm so glad we could be of assistance and that you were delighted with the service received.
Kind Regards
Mark
Branch Manager
★★★★★ 1/5
GoogleDisappointed that the Manager didn't call me as requested regarding a possible problem with a property they have on their books.
Michael · 19 January 2020
Agent replied · 18 January 2024
Hello Michael,
I am really sorry to read your review; we take customer satisfaction very seriously at Reeds
Rains. Unfortunately we can’t find you on our database, please can you give me a call on:
01772 561666 or email: preston so I can help get to the bottom of this.
Kind regards,
Mark
Branch Manager
★★★★★ 5/5
GoogleVery good service from Rebecca, very quick to respond to emails and ensure everything went smoothlyPositiveResponsiveness, Professionalism
Mark · 24 November 2020
Agent replied · 23 November 2024
Hi Markus,
Thank you for your lovely review. I'm so glad we could be of assistance and that you were delighted with the service received from Rebecca and the team.
Kind Regards
Mark
Branch Manager
★★★★★ 1/5
GoogleTotal dog toffee, do not use.
Matt · 18 October 2024
★★★★★ 1/5
GoogleTerrible management of property and reference checking. But even worse is the maintenance management I would not recommend to any landlords.
The · 19 January 2019
Agent replied · 18 January 2024
We’re sorry you’ve been disappointed with the service Mr Corbett. We are currently dealing with your issue in line with our complaints process, and an investigation is underway by our Customer Relations department and Area Lettings Manager Maria Melling. Once our investigation is complete, you will receive our full response.
Kind regards,
Reeds Rains
★★★★★ 5/5
GoogleVery good service from Rebecca, very quick to respond to emails and ensure everything went smoothlyPositiveResponsiveness, Professionalism
Markus · 26 August 2020
Agent replied · 18 January 2024
Hi Markus,
Thank you for your lovely review. I'm so glad we could be of assistance and that you were delighted with the service received from Rebecca and the team.
Kind Regards
Mark
Branch Manager
★★★★★ 1/5
GoogleAbsolutely pathetic. This firm was once top drawer, now useless.
John · 18 January 2022
Agent replied · 18 January 2024
Hello John,
I take customer satisfaction very seriously at Reeds Rains. I'm unable to find your contact details on my system for Reeds Rains, Preston. If you would like to discuss your experience, please can you give me a call on:
01772 561666 or email: preston@reedsrains.co.uk.
Kind regards,
Mark
Branch Manager
★★★★★ 5/5
GoogleWhy did I wait so long before getting the fully managed service from Reeds Rains Preston I ask myself. We've just experienced the best advice, valuation and professional service from Holly that we could ever have dreamed of. Organised, efficient and very knowledgeable of the market and a good tenant within a week. Great!
Sue · 19 January 2018
★★★★★ 5/5
GoogleI have recently just moved into my new flat arranged by reeds rains, a woman called rebecca handled my file right throughout and processed everything at a fast reliable speed as I instructed her I need to move asap. I Would recommend her and the team to anyone in question
J · 19 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.