Trusted Agent profile Β· Preston

Lancastrian Estates Preston reviews

β˜…β˜…β˜…β˜…β˜… Excellent

122 reviews across 2 platforms

Po Box 1429, Preston, PR2 0AP

Lancastrian Estates's office in Preston, at Po Box 1429, is rated 5.0 out of 5 across 122 reviews on two platforms, including 90 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

90

Reviews on Google

This office

Facebook logo

5.0 / 5

32

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Lancastrian Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Preston office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend this estate agency All the applicates were shown round the property by Howard which takes the strain off you He found 8 suitable buyers and discussed them with us so as to pick who he thought could go ahead the quickest.PositiveResponsiveness, Quality, Professionalism, Value

Keith Β· 26 August 2022

Agent replied Β· 6 July 2023

Thank you for taking the time to write this review. I am personally glad you found the service to your liking. I personally try and provide a level of service that is value for our clients. Taking the strain of yourselves is what I am here to do. Thank you once again, we will keep in touch. H

5/5

Google

100% was given by sales team to sell the property...really appreciated! Good communication which helped to make what can be a complicated process be clear and straightforward. Online presence is superb and they answer when you phone them! Expert knowledge of a changing market is delivered with honest and sincere advice. Certainly recommend this company!PositiveQuality

Annette Β· 26 August 2021

Agent replied Β· 6 July 2023

Thank you for taking the time to write a detailed review. Being a local property expert is a tag we are proud of being associated with, ensuring we have that expert knowledge to best advise clients in all kinds of markets. Again, COMMUNICATION is vital and being available to take calls and speak to you the client is what we are here for. Thank you for the recommendations.

5/5

Google

The team at Lancastrian estates have been brilliant. From Howard mediating with the sellers to get our offer in to the fantastic work by Kerry who kept chasing solicitors and communicating with myself throughout the longer than usual process. This estate agents clearly care about both parties when buying a house. Couldn't recommend them enough!

Nick Β· 6 July 2021

Agent replied Β· 6 July 2023

Thank you for your review. Thank you for noticing how much as a team, as a company we care about all parties. We realise that both selling and in your case buying is a BIG thing, an important part of one's life. Communication is also key on all fronts to ensure the process runs as smoothly as possible. Everyone here at Lancastrian Estates, Preston wish you both, happy times in your first home. Enjoy!

5/5

Google

After struggling to sell with another company, Howard at Lanacastrian Estates took time to talk me through exactly how to promote my property better online and other really helpful advice. After taking his advice up, I made the required changes and subsequently sold my house after the second viewing I had.. Thanks again Howard :)PositiveResponsiveness, Quality, Professionalism, Value

Jack Β· 26 August 2020

Agent replied Β· 6 July 2023

Jack, we met by pure accident or was it. I am glad I was able to help, just looking at your property listing with the other agent I could see where a little help was needed. I know that Lancastrian Estates were not to benefit from our advice we were providing you, however I personally benefitted that I was able to help you move. Good lad Jack though for putting the tips in to practice. If in the future you would like any advice feel free to contact me, you have my number. You're welcome Jack. Howard

5/5

Facebook

Received such good customer service from the lancastrian estate Lancaster office dealt with Kerry the whole time and she couldn't of been more helpful she was always in touch with updates for us and made the process as stress free as possible. Thanks again.

Holly Β· 12 October 2017

5/5

Google

Howard and Kerry's professionalism and prompt replies kept me in the know and provided extra reassurance and an open line of communication during my house purchase with Lancastrian. A really great team and a wonderful new house! Thanks so much.

Matthew Β· 8 November 2022

Agent replied Β· 6 July 2023

Thank you for taking time to write a review of your experience whilst buying through Lancastrian, South Ribble. Communication is key, being there when needed, whilst having the information on hand is a part of what we champion to achieve. As a team we recognize that a sale or a house purchase is a noticeably big thing and can be extremely stressful. Being able to provide reassurance is part of what we do. Enjoy your new home! Howard & Kerry

5/5

Google

Used Howard on two occasions now and he’s been excellent both times. Everything you could want from an estate agent.

Freddy Β· 14 April 2024

Agent replied Β· 25 August 2024

Thank you very much for your kind review. I'm thrilled to hear that you've been satisfied with my service not just once, but twice. It's been a pleasure assisting you on both occasions. Providing excellent service is always my top priority, and I'm glad to hear that I've been able to meet your expectations. Your feedback means a lot to me, and I truly appreciate your trust and confidence in me as your estate agent. If there's anything else I can assist you with in the future, please don't hesitate to reach out. I'm here to help in any way I can. Thank you once again for choosing me, and I look forward to serving you again if the need arises. Howard πŸ‘πŸ 

5/5

Google

Brilliant service from Howard in getting my house sold and follow-on support from Kerrie in the office. This was my 2nd house sale with Lancastrian Estates; following from a 1st class sale with Mathew up in Lancaster.

Lesley Β· 7 January 2023

Agent replied Β· 6 July 2023

Thank you for the 5 stars and your comments. We work as a team to help you move. 😊 …

5/5

Facebook

An absolute joy to receive some good quality customer service ! Matt, who is a friendly and professional individual who exudes enthusiastic about his job. He went above and beyond, in his role, to discover my situation and what property options might be suitable. I would highly recommend Lancastrian Estates for buying and selling property.

Valerie Β· 18 December 2023

5/5

Google

We used Lancastrian Estates recently to sell a property for us and they were exceptional. Howard and the girls went above and beyond, were very responsive and helpful , easy to contact and always returned calls ASAP as required. I would highly recommend them. Excellent service.PositiveResponsiveness, Quality, Professionalism, Value

Sue Β· 26 August 2020

Agent replied Β· 6 July 2023

Thank you for taking the time to write a review relating to your experience whilst using Lancastrian Estates to sell your property. It is always good to read and hear positive feedback. Our aim is to β€œhelp you move”, smoothly. Going over and above is what we are all about, we also believe that communication is key. We are so pleased that you were happy with the service we provided and thank you for the recommendation. Howard.

5/5

Google

A great experience from start to finish. They kept informed of progress at every stage.

NIGEL Β· 14 April 2024

Agent replied Β· 30 October 2023

Thank you for sharing your experience with us. We're delighted to hear that you had a great experience from start to finish. Keeping our clients informed at every stage is a top priority, and we're pleased to know that this aspect of our service met your expectations. If you ever need our assistance in the future or have any questions, please feel free to reach out. We're here to help. Once again, thank you for choosing us, and we wish you all the best. Best regards, Howard, Lancastrian, South Ribble 🏠😊

5/5

Facebook

Absolutely amazing service from Debs and the team. Cannot recommend Lancastrian enough. They went above and beyond for us. We r so grateful for them at such at stressful time. Thank u so much 🏑🏑😊😊 xx

Michelle Β· 17 November 2018

5/5

Google

Fantastic from start to finish

Howemaster Β· 30 September 2024

Agent replied Β· 22 October 2024

Thank you for your great review! I’m so glad you had a fantastic experience from start to finish.

5/5

Facebook

A fantastic service from start to finish. Particular thanks to Matthew, Kerry and Elle for all of their help and effort in selling our house so quickly and making the whole process effortless.

Ben Β· 27 October 2019

5/5

Google

Great experience with Howard at Lancastrian Estates Preston, great marketing video, great presentation, my property let very quickly with Howard and a good quality tenant to. Howard great guy, very pleasant and easy to deal! Adrian ADR PropertiesPositiveResponsiveness, Quality, Professionalism, Value

ADR Β· 26 August 2021

Agent replied Β· 6 July 2023

Hi Adrian, thanks for the review. Your time is appreciated. I was glad I was able to find you a quality tenant. I think it is only right, not to just find you a tenant promptly but to do what is possible to ensure it is the correct tenant for the property and landlord. Glad you liked video presentation and photographs. Thank you for your kind personal words. Howard

5/5

Facebook

I have recently been in a position to buy, I have contacted all local estate agents to contact me with up coming properties or anything that maybe of interest to myself, Lancastrian Estates are the only estate agent to contact me! 5*

Stuart Β· 27 April 2021

Agent replied Β· 23 October 2025

Thank you Stuart Gillon. Glad to hear we are doing our job properly!

5/5

Google

Great service from Howard & his team. Highly recommended, ThankyouπŸ˜€ …

Helen Β· 14 April 2024

Agent replied Β· 25 August 2024

Thank you for the 5 star review, thank you for noticing and you know where I am when you need me again. H

5/5

Google

Very pleased with the communication throughout the purchase of our house. Every Tuesday there was a email or a call. It was very easy to get in touch with either the sales agent or the team in the office.PositiveProfessionalism

Holly Β· 26 August 2021

Agent replied Β· 6 July 2023

Thanks for taking the time to write a review. Helping you move and getting in you in to your dream house was our goal. Communication is always key and plays a major part in making things happen. We strive to ensure that both the buyer and seller are aware of how the process is going, this helps in ensuring the process goes swiftly and as smoothly as possible. Good luck in your new home in a great location for both family and setting. Keep in touch, H

5/5

Facebook

Fantastic, quick and professional service from Matthew and the team throughout the whole process of selling our house. Would highly recommend! We couldn’t of been happier with the service provided.

Michelle Β· 30 August 2019

5/5

Google

Fast and efficient service from putting offer on to completion

Suleman Β· 14 April 2024

Agent replied Β· 1 October 2023

Thank you for sharing your experience. We're pleased to know that you found our service fast and efficient, from making an offer to completing the process. Your satisfaction is important to us, and we appreciate your feedback. Howard πŸ‘πŸ 

5/5

Google

Fantastic estate agent Thank you for the brilliant service. Very efficient estate agent, lovely to work with. Well organised and sold the property without any added stress and pressure to us. Would highly recommend to family and friends, wouldn’t hesitate to use again.PositiveProfessionalism

Hazel Β· 26 August 2020

Agent replied Β· 6 July 2023

Thank you for your comments, we always strive to provide an excellent service from start to finish and try to ensure it is an experience rather than simply a transaction. Thank you for the recommendations, here to help again in the future when you are ready. Helping You Move. Howard

5/5

Google

Approached Howard at Lancastrian Estates for details of a property for sale. He was very efficient and nothing was too much trouble. I would very much recommend this estate agent.PositiveResponsiveness, Professionalism

Lynne Β· 26 August 2022

Agent replied Β· 6 July 2023

Thank you for taking the time to write this review. Buying a house is an exciting time however it’s also a stressful time especially when one hasn’t moved for a number of years. I try my best to ensure the viewing experience, buying experience is as stress free and as pleasant as it possibly can be. Always here with a listening ear if you need me. Thank you. H

5/5

Google

Brilliant experience my sons first house purchase we couldn’t of done it without the support and help Howard and Kerry gave us to get the sale completed- definitely would recommend πŸ™ŒπŸ₯‡ …

Caroline Β· 6 July 2022

Agent replied Β· 6 July 2023

Thank you for taking the time to write a review. I am very happy you found the service and support great. We love helping you move. We all wish your son the best of luck in his new home. Keep in touch. H

5/5

Google

my contact was kerry and was a pleasure to deal with.extra efficient very polite and knowledgeable.i can reccomend these estate agents,

David Β· 22 June 2023

Agent replied Β· 6 July 2023

Thank you for your comments, Kerry is a true diamond and her work, care and attention to help people move is excellent. Kerry is sales progression, helping you move from A to B. πŸ‘ …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lancastrian Estates's Google reviewsLeave Lancastrian Estates a review

Questions about Lancastrian Estates Preston

How many reviews does Lancastrian Estates Preston have?

Lancastrian Estates's Preston office has 122 reviews across two platforms: 90 on Google, 32 on Facebook.

What is Lancastrian Estates Preston's rating?

Lancastrian Estates Preston is rated 5.0 out of 5 across all 122 reviews, and 4.9 out of 5 on Google from 90 reviews.

Has Lancastrian Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Lancastrian Estates, Preston won Trusted Agent.

Where is Lancastrian Estates's Preston office?

Lancastrian Estates Preston, Po Box 1429, Preston, PR2 0AP.

The Trusted Agent

Is this your office? Claim your page.