Every review we hold for the Preston office, from every platform, shown as written. First names only.
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5/5
GoogleI would highly recommend this estate agency All the applicates were shown round the property by Howard which takes the strain off you He found 8 suitable buyers and discussed them with us so as to pick who he thought could go ahead the quickest.PositiveResponsiveness, Quality, Professionalism, Value
Keith Β· 26 August 2022
Agent replied Β· 6 July 2023
Thank you for taking the time to write this review. I am personally glad you found the service to your liking. I personally try and provide a level of service that is value for our clients. Taking the strain of yourselves is what I am here to do. Thank you once again, we will keep in touch. H
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5/5
Google100% was given by sales team to sell the property...really appreciated! Good communication which helped to make what can be a complicated process be clear and straightforward. Online presence is superb and they answer when you phone them! Expert knowledge of a changing market is delivered with honest and sincere advice. Certainly recommend this company!PositiveQuality
Annette Β· 26 August 2021
Agent replied Β· 6 July 2023
Thank you for taking the time to write a detailed review. Being a local property expert is a tag we are proud of being associated with, ensuring we have that expert knowledge to best advise clients in all kinds of markets. Again, COMMUNICATION is vital and being available to take calls and speak to you the client is what we are here for. Thank you for the recommendations.
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5/5
GoogleThe team at Lancastrian estates have been brilliant. From Howard mediating with the sellers to get our offer in to the fantastic work by Kerry who kept chasing solicitors and communicating with myself throughout the longer than usual process. This estate agents clearly care about both parties when buying a house. Couldn't recommend them enough!
Nick Β· 6 July 2021
Agent replied Β· 6 July 2023
Thank you for your review. Thank you for noticing how much as a team, as a company we care about all parties. We realise that both selling and in your case buying is a BIG thing, an important part of one's life. Communication is also key on all fronts to ensure the process runs as smoothly as possible. Everyone here at Lancastrian Estates, Preston wish you both, happy times in your first home. Enjoy!
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5/5
GoogleAfter struggling to sell with another company, Howard at Lanacastrian Estates took time to talk me through exactly how to promote my property better online and other really helpful advice. After taking his advice up, I made the required changes and subsequently sold my house after the second viewing I had.. Thanks again Howard :)PositiveResponsiveness, Quality, Professionalism, Value
Jack Β· 26 August 2020
Agent replied Β· 6 July 2023
Jack, we met by pure accident or was it. I am glad I was able to help, just looking at your property listing with the other agent I could see where a little help was needed.
I know that Lancastrian Estates were not to benefit from our advice we were providing you, however I personally benefitted that I was able to help you move. Good lad Jack though for putting the tips in to practice. If in the future you would like any advice feel free to contact me, you have my number. You're welcome Jack.
Howard
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5/5
FacebookReceived such good customer service from the lancastrian estate Lancaster office dealt with Kerry the whole time and she couldn't of been more helpful she was always in touch with updates for us and made the process as stress free as possible. Thanks again.
Holly Β· 12 October 2017
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5/5
GoogleHoward and Kerry's professionalism and prompt replies kept me in the know and provided extra reassurance and an open line of communication during my house purchase with Lancastrian. A really great team and a wonderful new house! Thanks so much.
Matthew Β· 8 November 2022
Agent replied Β· 6 July 2023
Thank you for taking time to write a review of your experience whilst buying through Lancastrian, South Ribble. Communication is key, being there when needed, whilst having the information on hand is a part of what we champion to achieve. As a team we recognize that a sale or a house purchase is a noticeably big thing and can be extremely stressful. Being able to provide reassurance is part of what we do. Enjoy your new home! Howard & Kerry
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5/5
GoogleUsed Howard on two occasions now and heβs been excellent both times. Everything you could want from an estate agent.
Freddy Β· 14 April 2024
Agent replied Β· 25 August 2024
Thank you very much for your kind review. I'm thrilled to hear that you've been satisfied with my service not just once, but twice. It's been a pleasure assisting you on both occasions.
Providing excellent service is always my top priority, and I'm glad to hear that I've been able to meet your expectations. Your feedback means a lot to me, and I truly appreciate your trust and confidence in me as your estate agent.
If there's anything else I can assist you with in the future, please don't hesitate to reach out. I'm here to help in any way I can.
Thank you once again for choosing me, and I look forward to serving you again if the need arises. Howard ππ
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5/5
GoogleBrilliant service from Howard in getting my house sold and follow-on support from Kerrie in the office. This was my 2nd house sale with Lancastrian Estates; following from a 1st class sale with Mathew up in Lancaster.
Lesley Β· 7 January 2023
Agent replied Β· 6 July 2023
Thank you for the 5 stars and your comments. We work as a team to help you move. π β¦
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5/5
FacebookAn absolute joy to receive some good quality customer service ! Matt, who is a friendly and professional individual who exudes enthusiastic about his job. He went above and beyond, in his role, to discover my situation and what property options might be suitable. I would highly recommend Lancastrian Estates for buying and selling property.
Valerie Β· 18 December 2023
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5/5
GoogleWe used Lancastrian Estates recently to sell a property for us and they were exceptional. Howard and the girls went above and beyond, were very responsive and helpful , easy to contact and always returned calls ASAP as required. I would highly recommend them. Excellent service.PositiveResponsiveness, Quality, Professionalism, Value
Sue Β· 26 August 2020
Agent replied Β· 6 July 2023
Thank you for taking the time to write a review relating to your experience whilst using Lancastrian Estates to sell your property. It is always good to read and hear positive feedback. Our aim is to βhelp you moveβ, smoothly. Going over and above is what we are all about, we also believe that communication is key. We are so pleased that you were happy with the service we provided and thank you for the recommendation. Howard.
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5/5
GoogleA great experience from start to finish. They kept informed of progress at every stage.
NIGEL Β· 14 April 2024
Agent replied Β· 30 October 2023
Thank you for sharing your experience with us. We're delighted to hear that you had a great experience from start to finish.
Keeping our clients informed at every stage is a top priority, and we're pleased to know that this aspect of our service met your expectations.
If you ever need our assistance in the future or have any questions, please feel free to reach out. We're here to help.
Once again, thank you for choosing us, and we wish you all the best.
Best regards, Howard, Lancastrian, South Ribble π π
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5/5
FacebookAbsolutely amazing service from Debs and the team. Cannot recommend Lancastrian enough. They went above and beyond for us. We r so grateful for them at such at stressful time. Thank u so much π‘π‘ππ xx
Michelle Β· 17 November 2018
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5/5
GoogleFantastic from start to finish
Howemaster Β· 30 September 2024
Agent replied Β· 22 October 2024
Thank you for your great review! Iβm so glad you had a fantastic experience from start to finish.
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5/5
FacebookA fantastic service from start to finish. Particular thanks to Matthew, Kerry and Elle for all of their help and effort in selling our house so quickly and making the whole process effortless.
Ben Β· 27 October 2019
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5/5
GoogleGreat experience with Howard at Lancastrian Estates Preston, great marketing video, great presentation, my property let very quickly with Howard and a good quality tenant to. Howard great guy, very pleasant and easy to deal!
Adrian ADR PropertiesPositiveResponsiveness, Quality, Professionalism, Value
ADR Β· 26 August 2021
Agent replied Β· 6 July 2023
Hi Adrian, thanks for the review. Your time is appreciated. I was glad I was able to find you a quality tenant. I think it is only right, not to just find you a tenant promptly but to do what is possible to ensure it is the correct tenant for the property and landlord. Glad you liked video presentation and photographs. Thank you for your kind personal words. Howard
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5/5
FacebookI have recently been in a position to buy, I have contacted all local estate agents to contact me with up coming properties or anything that maybe of interest to myself, Lancastrian Estates are the only estate agent to contact me! 5*
Stuart Β· 27 April 2021
Agent replied Β· 23 October 2025
Thank you Stuart Gillon. Glad to hear we are doing our job properly!
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5/5
GoogleGreat service from Howard & his team.
Highly recommended, Thankyouπ β¦
Helen Β· 14 April 2024
Agent replied Β· 25 August 2024
Thank you for the 5 star review, thank you for noticing and you know where I am when you need me again. H
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5/5
GoogleVery pleased with the communication throughout the purchase of our house. Every Tuesday there was a email or a call. It was very easy to get in touch with either the sales agent or the team in the office.PositiveProfessionalism
Holly Β· 26 August 2021
Agent replied Β· 6 July 2023
Thanks for taking the time to write a review. Helping you move and getting in you in to your dream house was our goal. Communication is always key and plays a major part in making things happen. We strive to ensure that both the buyer and seller are aware of how the process is going, this helps in ensuring the process goes swiftly and as smoothly as possible. Good luck in your new home in a great location for both family and setting. Keep in touch, H
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5/5
FacebookFantastic, quick and professional service from Matthew and the team throughout the whole process of selling our house. Would highly recommend! We couldnβt of been happier with the service provided.
Michelle Β· 30 August 2019
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5/5
GoogleFast and efficient service from putting offer on to completion
Suleman Β· 14 April 2024
Agent replied Β· 1 October 2023
Thank you for sharing your experience. We're pleased to know that you found our service fast and efficient, from making an offer to completing the process.
Your satisfaction is important to us, and we appreciate your feedback.
Howard ππ
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5/5
GoogleFantastic estate agent
Thank you for the brilliant service. Very efficient estate agent, lovely to work with. Well organised and sold the property without any added stress and pressure to us. Would highly recommend to family and friends, wouldnβt hesitate to use again.PositiveProfessionalism
Hazel Β· 26 August 2020
Agent replied Β· 6 July 2023
Thank you for your comments, we always strive to provide an excellent service from start to finish and try to ensure it is an experience rather than simply a transaction. Thank you for the recommendations, here to help again in the future when you are ready. Helping You Move.
Howard
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5/5
GoogleApproached Howard at Lancastrian Estates for details of a property for sale. He was very efficient and nothing was too much trouble.
I would very much recommend this estate agent.PositiveResponsiveness, Professionalism
Lynne Β· 26 August 2022
Agent replied Β· 6 July 2023
Thank you for taking the time to write this review. Buying a house is an exciting time however itβs also a stressful time especially when one hasnβt moved for a number of years.
I try my best to ensure the viewing experience, buying experience is as stress free and as pleasant as it possibly can be. Always here with a listening ear if you need me. Thank you. H
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5/5
GoogleBrilliant experience my sons first house purchase we couldnβt of done it without the support and help Howard and Kerry gave us to get the sale completed- definitely would recommend ππ₯ β¦
Caroline Β· 6 July 2022
Agent replied Β· 6 July 2023
Thank you for taking the time to write a review. I am very happy you found the service and support great. We love helping you move. We all wish your son the best of luck in his new home. Keep in touch. H
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5/5
Googlemy contact was kerry and was a pleasure to deal with.extra efficient very polite and knowledgeable.i can reccomend these estate agents,
David Β· 22 June 2023
Agent replied Β· 6 July 2023
Thank you for your comments, Kerry is a true diamond and her work, care and attention to help people move is excellent. Kerry is sales progression, helping you move from A to B. π β¦
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