Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleHello Lancastrian Estates.
I’d like to express my opinion on Lancastrian Estates now I have moved into my new home and have settled in .
I thought the team dealt with my purchase of my semi detached bungalow professionally and Howard kept me informed from start to finish on a daily basis especially while negotiating on the price of the property. Howard was clear, concise and professional regarding getting the best outcome for me in a time frame which was acceptable.
Even though moving house can be very stressful Lancastrian Estates and in particular Howard made it bearable and I’m glad everything went to plan in the end.
Thankyou to all the team again.
Regards,
Ms Sandra Coxhead
Sandra · 14 April 2024
Agent replied · 26 November 2023
Thank you for sharing your post-move experience, and I'm thrilled to know that you've comfortably settled into your new home. Your feedback is genuinely appreciated, and I'm delighted to hear that the team, along with my own professional approach during the purchase of your new home made the process smoother for you.
Navigating negotiations and keeping you informed daily was a priority, and I'm glad you found our communication to be clear, concise, and professional. Moving houses can indeed be stressful, and I'm pleased that we could help alleviate some of that burden for you.
If there's ever anything you need or if you have questions in the future, please feel free to reach out. Wishing you continued joy in your new home.
Thank you again for choosing Lancastrian Estates. Howard 😊🏠
★★★★★ 5/5
GoogleI have found Howard and the team to be honest, friendly and helpful. Sadly I had buyers pull out of my house sale leaving me unable to proceed with my house purchase through Lancastrian Estates but they were very kind and supportive especially trying to help me recover some wasted expenses already committed to the purchase. The law doesn't help protect us from being badly treated when it comes to house sales so honest, fair people like Howard and his team make a big difference.
Sandra · 14 April 2024
Agent replied · 25 August 2024
Thank you very much for your thoughtful review. I'm truly glad to hear that you found our team, including myself, to be honest, friendly, and helpful throughout your experience with us.
I'm sorry about the challenges you faced with the buyers pulling out of your house sale, leaving you unable to proceed with your purchase through Lancastrian Estates. It's always disappointing when things don't go as planned, but please know that we're here to support you in any way we can, so pleased I was able to recover some of the expenses you've incurred.
Your kind words mean a lot to me and the team. Upholding honesty and fairness is something we take to heart, and it's incredibly rewarding to hear that it's made a positive impact on your experience.
If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can, you know where I am. 😊
Thank you again for choosing Lancastrian Estates, and we wish you all the best moving forward.
Warm regards,
Howard
★★★★★ 5/5
GoogleHoward is a star! - always available to answer any queries and offer his advice and assistance in a friendly, approachable and professional manner. I cannot fault the service of Lancastrian Estates and all the staff - all so pleasant and friendly. Howard delivered the keys to my new home personally which I thought was a really nice touch too; nothing was too much trouble. I would have no hesitation recommending Howard and Lancastrian Estates in the future.
Janice · 29 March 2024
Agent replied · 25 August 2024
Thank you so much for your incredibly kind words. It's truly heartwarming to hear such positive feedback about our service, and I'm honored to have played a part in your homebuying journey.
I'm delighted that you found me and the team to be approachable, friendly, and professional. Providing prompt assistance and valuable advice to our clients is something we take great pride in.
I'm glad that delivering the keys to your new home personally was a meaningful touch for you. Ensuring a smooth and memorable experience for our clients is always our goal, and it's wonderful to hear that it made a difference for you.
Your recommendation means the world to us, and I'm grateful for your trust and confidence in Lancastrian Estates. If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you again for choosing Lancastrian Estates, and we look forward to serving you again in the future. Howard
★★★★★ 5/5
GoogleHighly recommend Lancastrian Estates. Howard was amazing from start to finish and kept us informed throughout the whole process. He went above and beyond to ensure we secured the property that we were interested in. The whole process was smooth from start to completion and we were completed within a matter of a couple of months. Superb guy! Highly recommend Howard and the team, you will not be disappointed.
Cheryl · 2 June 2024
Agent replied · 25 August 2024
Thank you so much for your glowing review! It was truly a pleasure assisting you throughout the entire process. I'm thrilled to hear that you had a positive experience and that I was able to help secure the property you were interested in.
Ensuring a smooth and seamless process for our clients is always our goal, and I'm glad that we were able to complete everything within a matter of a couple of months.
Your recommendation means the world to me and the team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Thank you again for choosing Lancastrian Estates.
Warm regards,
Howard and the Team
★★★★★ 5/5
GoogleHoward is a thorough, personable and knowledgeable agent for Lancastrian Estates. He possesses in depth local knowledge and nothing is too much trouble for him. His honest appraisal was very welcome. He was even prepared to show us a property before it was formally placed on the market.
He is aware of the type of property we are looking for, and when the time comes for us to move, he will be our first choice to market our property
Neal · 29 June 2023
Agent replied · 6 July 2023
I am truly grateful for your kind and generous review. To be acknowledged for the work I do fills me with great pride. Helping people navigate the process of moving, providing advice, and being my authentic self is something I truly love to do. I am committed to delivering a personable service and will always do what I can to ensure your needs are met.
Your words regarding my thoroughness, personable nature, and local knowledge mean a great deal to me. It is my pleasure to go above and beyond for my clients and knowing that nothing is too much trouble for me is incredibly rewarding.
I'm glad you found my honest appraisal valuable. Transparency and open communication are vital to me, and I believe they form the foundation of a successful working relationship.
I'm also delighted that I was able to show you a property before it was formally placed on the market. It is important to me to keep an eye out for properties that may align with your preferences and provide you with early access to potential opportunities.
When the time comes for you to make your move, please know that I will be honoured to be your first choice in marketing your property. I will bring the same level of dedication, knowledge, and enthusiasm to ensure a successful outcome for you.
In the meantime, if you ever require any assistance or have any questions, please don't hesitate to reach out. I'll be here, ready to help. Thank you once again for your kind words and for choosing Lancastrian Estates.
Best regards,
Howard and the Lancastrian Estates Team
★★★★★ 5/5
GoogleHighly recommend Howard at Lancastrian estates, myself and my partner have just bought our first house through him & honestly he’s the most helpful estate agent, any queries or help I needed he was on hand throughout. He made the process a lot less stressful & guided us every step of the way. Such a personable service I don’t think you would get with other estate agents, nothing was to much trouble he even recommended local tradesmen to us. Thankyou so much Howard for all of your help. Emily, Tim & the girls.PositiveResponsiveness, Quality, Professionalism, Value
Emily · 23 October 2022
Agent replied · 22 October 2024
Emily, Tim and girls, a BIG thankyou for this review of your experience whilst buying your first home through Lancastrian Estates, Preston & South Ribble. I try to ensure both the selling and buying experience is totally different, a good experience and being able to have that hands on, personal approach for both parties is what it is all about. I wish you all the luck in the world in your new home, keep in touch, I will. Best wishes, Howard
★★★★★ 5/5
GoogleHighly recommend Howard at Lancastrian estates, myself and my partner have just bought our first house through him & honestly he’s the most helpful estate agent, any queries or help I needed he was on hand throughout. He made the process a lot less stressful & guided us every step of the way. Such a personable service I don’t think you would get with other estate agents, nothing was to much trouble he even recommended local tradesmen to us. Thankyou so much Howard for all of your help. Emily, Tim & the girls.PositiveResponsiveness, Quality, Professionalism, Value
Emily · 26 August 2022
Agent replied · 6 July 2023
Emily, Tim and girls, a BIG thankyou for this review of your experience whilst buying your first home through Lancastrian Estates, Preston & South Ribble. I try to ensure both the selling and buying experience is totally different, a good experience and being able to have that hands on, personal approach for both parties is what it is all about. I wish you all the luck in the world in your new home, keep in touch, I will. Best wishes, Howard
★★★★★ 5/5
GoogleExcellent service from first contact to completion.
From my initial phone call, viewings through to completion, Howard was very professional, courteous, patient and knowledgeable. He was very helpful, and nothing seemed to be a problem for him, short notice viewing requests where accepted. He was always there early, when I arrived for viewings, he had the doors open waiting. He genuinely took pride in the property, during my viewings he would always be checking the inside and outside for any concerns which would effect the property.
Kerry was absolutely excellent at her job, going above and beyond with the patients of a saint considering the lengthy time it took to completion date, no fault of Lancastrian Estates. She seemed to take the purchase personally with updates weekly by phone or Email and nothing phased her, she had the knack of putting my mind at ease through her friendly but professional approach and any questions or concerns I had where swiftly answered.
First class service and I recommend Lancastrian Estates to anyone buying/selling a property.
Alex · 6 July 2022
Agent replied · 6 July 2023
Thank you so much for taking the time to sit down and write down your thoughts. We got there eventually didn't we? Spending time with buyers is another part of of my job that I take seriously. It is likley the biggest and most expensive purchase most peole make, so to be able to assist, advise or just listen is what I am there to do. It makes it even easier and enjoyable when I have great people as I did with you, A. People often look over the importance of the sales progression and in this case the important role that Kerry undertakes. This is communicating with both solicitors, you the buyer and the seller on a frequent basis. This enables us to detect early in any hiccups along the way and as yiu mentioned re-assure parties in times of frustration etc. I hope you enjoy your new home. The sun will be back out soon. See you around on your bike. H👍
★★★★★ 5/5
GoogleIf there were 6, 7 or 8 Stars! John my hubby and I would be more than happy to add them.
Having used local to us estate agents before with varied results Howard was like a breath of fresh air, we were a bit sceptical at first but we did not need to worry.
Howard had viewings within a few days and a confirmed sale in less than 7 days.
His video of our property was excellent and really outlined the features our praise for the way Howard dealt with the whole process could not be higher, we would reccomend him to anyone.
Thank you Howard.
Sandra · 6 July 2022
Agent replied · 6 July 2023
Thank you for the review. 8 stars wow! Thank you very much for your comments. One of the main ingredients I would say is working with people, genuinely wanting to help them move and that is whether they are buying or selling. Being available when required, finding out the necessary correct information when asked. Whether you are around the corner or a short drive away, I’d like to think I was always there to help. H
★★★★★ 5/5
GoogleI have moved several times over the past 10 years and have been extremely impressed by Lancastrian estates ,
from meeting Howard for the first time at the property I purchased , his knowledge of the property and the area was I brilliant help , very friendly and professional
Kerry was in constant communication and kept me fully informed.
Both Howard and Kerry are a credit to Lancastrian estates and I would definitely recommend them ,
Gary · 10 August 2022
Agent replied · 6 July 2023
Thank you for making a review on Google. It is very much appreciated. It is very satisfying when your efforts are noted and someone takes the effort to share their experiences. Both myself and Kerry fully enjoy helping people move. I wish you the very best in your new home and if at all in the future you would like any advice, you have my mobile number. Best Wishes. H😊👍
★★★★★ 5/5
GooglePut simply Howard delivered on everything he said he would. It was handled in a professional way with clear advise all along. A measure of any company is, when things go wrong as they often do in the housing market, that is when a good business shows its worth. When there were issues with our house sale Howard was there to sort it out and so would recommend Lancastrian estates and would certainly use them again.
Paul · 6 July 2022
Agent replied · 6 July 2023
Thanks for the 5 Stars. Enjoy your new life in France. Au Revoir! ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleThank you Howard and Kerry for the selling of Mums bungalow it was so nice to find an Estate Agent that actually spends time to keep us informed of what’s going on via email and telephone Howard was a mine of information which was helpful he can come round anytime for a brew!
IRENE · 29 March 2024
Agent replied · 25 August 2024
Thank you so much for your kind words and taking the time to share your experience. I'm thrilled to hear that you had a positive experience with Lancastrian Estates during the sale of your Mum's bungalow.
Keeping you informed every step of the way was a priority for us, and I'm glad to hear that our efforts to communicate via email and telephone were appreciated.
I'm delighted that you found my advice and information helpful. It was my pleasure to assist you throughout the process.
I would absolutely love to take you up on the offer for a brew, I'll make sure to swing by sometime. ☕
Once again, thank you for choosing Lancastrian Estates. If you ever need anything else or have any questions in the future, don't hesitate to reach out.
Howard
★★★★★ 5/5
GoogleAs an investor from Northern Ireland, I can highly recommend Howard, Kerry and the rest of the team @ Lancastrian Estate. Due to Covid and the fact I'm from Northern Ireland, I was unable to have the face to face interaction and to also visit the property. Howard and his team went out of their way to provide me with top quality pictures, numerous updates and an excellent video walk through. I felt at ease working with Howard as he takes pride in his delivery, has great communication skills, professional attitude and a decent, honest fella! Cheers Howard!! Keep up the good work and I have no doubt I will be in touch again soon.PositiveResponsiveness, Professionalism
Chris · 26 August 2021
Agent replied · 6 July 2023
Thank you for taking the time to write myself and the team of Lancastrian Estates, Preston a review. The points that you highlighted are the areas that we always strive to excel in. Being professional and being able to show honesty are very important areas to be able to demostrate when choosing your estate agent. Glad you like the extra bits of the service too, the video walkthrough to name but one. I will keep in touch. Thank you. H
★★★★★ 5/5
GoogleWe had a fantastic experience working with Lancastrian Estates. Not only did they help us sell our home during a pandemic, which we thought would be near impossible, nothing was ever too much trouble. The whole team were fantastic, Howard and Kerry were amazing throughout and we had regular updates on how everything was going, how our home was being featured, and plenty of notice given when house views were going to take place. I really would have no problem in either recommending them to family and friends or working with them in the future. Thank you so much for everything guys.PositiveResponsiveness, Quality, Professionalism, Value
Joanna · 26 August 2021
Agent replied · 6 July 2023
Thank you for the review. I am pleased that you had a fantastic experience whilst selling with Lancastrian Estates, Preston. Keeping you the seller updated regular is part and parcel of our service. Thank for the recommendation.
★★★★★ 5/5
FacebookWe have recently sold our new build property and bought a project through Lancastrians. Matthew was fantastic from day 1, when he first valued our property. Our property sold quickly and he swiftly moved on to finding us the project we had been looking for, having listened to our wants and needs. We were delighted with the potential of the property that we bought. Kerry was then on hand throughout the conveyancing process, keeping us updated regularly and answering any of our queries. Overall we were delighted with the friendly and efficient service that Lancastrians provided and wouldn’t hesitate to recommend them and to use them again in the future.
Amy · 17 August 2021
Agent replied · 23 October 2025
Thank you so much, it was a pleasure dealing with you and I'm glad we could help! From The Lancastrian Estates Team
★★★★★ 5/5
GoogleHoward and his team are reliable, honest and very hard working unlike most estate agents I have dealt with. Personally Howard works very hard to get a property sale and communicates exceptionally on all matters. Would recommend Lancastrian Estates to anyone. If I could give more than 5 stars I would.
Phil · 14 April 2024
Agent replied · 25 August 2024
Thank you so much for your glowing review. It means a great deal to me and the team to hear such positive feedback about our service.
I'm delighted to hear that you found us to be reliable, honest, and hardworking. Providing exceptional service is at the core of what we do, and it's wonderful to know that our efforts have made a difference for you.
Communication is key in any property transaction, and I'm glad to hear that you found our communication to be exceptional on all matters. Ensuring that our clients are well-informed and supported throughout the process is a top priority for us.
Your recommendation means a lot to us, and I'm truly grateful for your kind words. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We're here to help.
Thank you again for choosing myself, Howard and Lancastrian Estates.
★★★★★ 5/5
Google5 stars to Howard and his team for the professional way he conducted and concluded the sale of our property and the purchase of our new property. He picked up ALL the assets of the house we put on the market, how it was in a catchment area for a family with children, highlighting fields to the rear of the property, local public transport and schools. Very impressed with the high quality and again professional way he produced a "walk through" video and the photos used in advertising. He also found us the bungalow we now live in. This happened in our retirement year, where we promised ourselves a nice holiday away. So we left the country for 6 weeks, gave Howard the keys. He kept us fully updated with viewings and offers on the property. Brilliant service. House sold on our return, and bungalow purchased for us. NO hesitation in recommending Howard, he will help and assist you from start to finish. 5 stars.
Stuart · 6 July 2021
Agent replied · 6 July 2023
Thank you for taking the time to write a detailed review of your experience of not only selling with Lancastrian Estates Preston but also of buying through ourselves. COMMUNICATION, TRUST & PROFFESIONALISM is what we endeavour to deliver to all clients, selling or buying. It was great we found you both that bungalow, we hope you have many a happy a year there. Thank you for the recommendations.
★★★★★ 5/5
GoogleOur experience of Lancastrian Estates was second to none. The whole process was excellent, the property adverts really help you get a feel of a property especially the 3D video tours. We viewed a bungalow with Howard and it was such an easy going and pleasant experience, we were not rushed at all and indeed spent an hour at the property. Howard answered all our questions during and after the visit and was very supportive when the lower part of the chain had issues.
We would recommend anyone contemplating selling their house to contact Howard and his team at Lancastrian Estates.
Steve · 6 July 2021
Agent replied · 6 July 2023
Thank you for taking the time to write a review of your experience whilst using Lancastrian Estates, Preston. Our aim, my aim is to ensure your viewing experience is quite different to the norm removing certain barriers ie time restrictions and out of office hours viewing. Thank you for your recommendation and good luck to you in your new home. H
★★★★★ 5/5
GoogleBought a house through Howard at Lancastrian estates in December last year, house moving is always a stressful time even more so during covid.
Howard kept us up to date at all times and made the whole process as pain free as possible.
If we were to move again I would certainly go to Howard at Lancastrian he quickly built up an excellent trustful working relationship and I cannot recommend him highly enough.
Lee and Viv CrossanPositiveResponsiveness, Professionalism
Patriot · 26 August 2021
Agent replied · 6 July 2023
Thank you very much for taking the time to comment. Your feedback is very pleasing to read and gives me the confidence we are doing the right thing. Communication and trust are for us the main ingredient of a working relationship. I personally hope you are enjoying life in your new home and thank you for the recommendation.
★★★★★ 5/5
GoogleFate has seen me being involved in 12 house sales over the years and meant me dealing with many Estate Agents, with varied experiences
generally not good. Thankfully the exception was Howard and the team at Lancastrian Estates. They were excellent in every way, keeping me in touch at every level, and in a truly exceptional manner, nothing was too much trouble. I couldn’t recommend them more highly and truly a pleasure to deal with. Ross BullockPositiveProfessionalism
Ross · 26 August 2021
Agent replied · 6 July 2023
Thank you for taking the time to write a review. It is always pleasing to know what we do, we do right. Moving home is stressful, it never gets any easier, as I am sure with your experience in 12 moves you would agree! We always endeavour to help you move, be as smooth as possible. You mention, keeping in touch, communication is a vital component in any home move without this, you are left wondering what is going on. Thank you for the recommendation. On a personal note it was a pleasure to meet you both and we will keep in touch. Enjoy your new home. HR
★★★★★ 5/5
GoogleHoward made the process of buying our next property as smooth as possible, nothing was too much trouble. My expectations were met and exceeded. Howard is very approachable and gave me all the information I needed to proceed with confidence. He has set the bar high and is an example of how to treat customers to the highest standards.
Thanks Graham James
Kenneth · 8 December 2022
Agent replied · 6 July 2023
Thank you for taking time out to write this review as I know you are terribly busy at work, and now at home! I always do my utmost to meet expectations, going above and beyond, I will always endeavour to do so. I hope you are your wife are extremely happy in your new home. We will as stated keep in touch. Howard
★★★★★ 5/5
GoogleI want to leave a comment to thank Howard for his exceptional service helping my very elderly parents downsize from their lifelong family home and relocate to South Ribble. What a fantastic and genuine agent. He understood their brief …
Nikki · 14 April 2024
Agent replied · 6 July 2023
Thank you for your heartfelt review and appreciation of Lancastrian's exceptional service in assisting your elderly parents' downsizing journey. We took great pleasure and privilege in helping them relocate from their lifelong family home … More
★★★★★ 5/5
GoogleFist class service from first contact with Howard, who sold our property within 6 days. The transaction itself took ages through no fault of Lancastrian Estates. Kerry made the whole process far less stressful than it actually was. She …
Denise · 14 April 2024
Agent replied · 6 July 2023
Thank you for this review, I always appreciate the time people take to write these, as we know time is precious. A first-class service is what we aim to be provide and I am so glad you felt this from the start to the finish. Good luck in your new home. Howard & Kerry.
★★★★★ 5/5
FacebookI cannot recommend this team enough. Matt and the team were so helpful and kept us in the loop from the start. We didn’t have our house on the market when we viewed the house we wanted. Matt was amazing throughout and had our house sold following the first viewing. They also helped secure the house we now live in and could not be happier with the results. Matt and the team have been amazing throughout and from the moment out house went on the market we sold and completed within 9 weeks. I would highly recommend Lancastrian Estates to everyone.
Emma · 11 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
