5/5
GoogleTotally recommended. From start to finish the team from Reeds Rains were professional and efficient. Would like to give an extra mention to Lesley who was always able to answer questions and made the whole process so much easier.
Trusted Agent profile · Prescot
Reeds Rains Prescot reviews
★★★★★
309 reviews across 2 platforms
18 Eccleston Street, Prescot, L34 5QE
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Prescot, at 18 Eccleston Street, is rated 4.7 out of 5 across 309 reviews on two platforms, including 306 Google reviews rated 4.7.
Reviews
Every review we hold for the Prescot office, from every platform, shown as written. First names only.
Google5/5
GoogleVery professional company. Staffs are friendly and really helepful. Highly recommend!. Special thanks to Ms. Jade Dewar for well taking care my purchase.
1/5
GoogleWorst estate agents to be involved with, landlord still waiting for my payment for a so called full service which costs 11%, they do nothing for you at all. Date of payment changes when they feel like without any notification
5/5
GoogleLesley of the sales team was brilliant, constantly updating me with properties, very professional, polite and cheerful , I will use again if I am looking for a house, thank you.
5/5
GoogleI’ve had a great experience with Kirsty, she has been so helpful & speedy with the whole process! Would definitely recommend!
5/5
GoogleLesley helps a lot on my purchase, with good communication and responses quickly most of the time. Appreciate her effort.
1/5
GoogleCancelled our viewing 10mins before and told us property was sold last night. My husband and i took time off work arranged childcare and was willing to pay full asking price. Poor communication and ommisions throughout our dealings.
5/5
GoogleGood office to deal with and helped guide me through on a long drawn out sale. Lesley-Anne in particular was very helpful and more than flexible in accomodating any additional requests that I had.
5/5
GoogleHouse sale handled really well by Steven, kept ne informed all the way. Would recommend using
1/5
GooglePoor communication, late answers.
Agent replied · 18 January 2024
Hi Florentin. We’re sorry to read your review. A member of our team will contact you to try and address these for you. If you want to give use more information about your experience you can email us on salescomplaint@reedsrains.co.uk.
5/5
GoogleFantastic support from Lesley and the whole team, from the initial valuation to handling multiple offers. Guided us through the whole process, we couldn't have asked for more. Simply excellent. Graham
5/5
GoogleTop class service by the team and always a please working with Lesley.
5/5
GoogleI give a hundred likes for the team..Excellent work ,efficient...and understanding .....Great job...
2/5
GoogleDon't update their site quickly enough you are lead to believe houses are still on the market that are not.
5/5
GoogleExcellent customer service from Lesley, what a lovely lady and very professional. Thank you for all your help, you're a star.PositiveProfessionalism
5/5
GoogleHave nothing but praise for jade dewar. She really went above and beyond during our whole experience selling with reeds rains!!PositiveProfessionalism
5/5
GoogleFantastic service from Kirsty, she was most helpful and made renting a property a breeze, nothing was too much trouble, thank you for all your help, would highly recommend.
5/5
GoogleI would recommend this branch! The manager is always happy to help and full of knowledge. The rest of the team are great as well.
5/5
GoogleThank you reeds rains for fantastic service, absolutely amazing, Louise and holly were great, any reasurring needed they were there. Couldnt fault there service happy customer here.
1/5
GoogleAggressive and unempathic staff especially manager. Very careful with words while dealing with them. Never agree any thing on phone. Vikas
5/5
GoogleLeslie and all the girls helped amazingly with absolutely everything from start to finish things couldn't of gone any better.
5/5
GoogleExcellent, approachable, friendly and knowledgeable team. Thanks for all your help.
5/5
FacebookThe team in Prescot are fantastic, customer service is at the heart of everything they do.
5/5
FacebookThe team in Prescot are fantastic, customer service is at the heart of everything they do.
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