Trusted Agent profile

Reeds Rains Prescot reviews

4.7

★★★★★ Excellent

289 reviews across 2 platforms

18 Eccleston Street, Prescot, L34 5QE

Reeds Rains's Prescot office at 18 Eccleston Street is rated 4.7 out of 5 across 289 reviews on two platforms, including 286 Google reviews rated 4.7.

Google logo

4.7 / 5

286

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Prescot office, from every platform, shown as written. First names only.

5/5

Google

Reed Rains were great throughout the whole process. A special mention to Lesley, who guided and supported us every step of the way and clearly knows the job inside and out. When the solicitors were dragging their feet, she wasn’t afraid to give them a push and make sure things kept moving. When things went south, Lesley stuck up for us and was firmly on our side the entire time. She was always easy to communicate with, approachable, and incredibly helpful. We couldn’t have asked for better support especially as first time buyers and would highly recommend Reed Rains.

E · 8 January 2026

Agent replied · 15 January 2026

Thank you for the brilliant Five Star Review! We couldn't be happier that you are happy with the service and hope you're settling in well to your new home.

5/5

Google

I have had a very difficult time lately and needed somewhere to live, am I glad i went to Reeds Rains (Prescot). The service and support from Kirsty and Adele was first class. They got me through this and into a lovely rental in record time and I am ready now to move on in life. A massive heartfelt thank you ladies for all your support and putting up with my impatient phone calls. Carry on what your doing.

Brian · 7 December 2025

Agent replied · 28 December 2025

Hi Brian, thank you for taking the time to leave this lovely Five Star Review! We're all so happy we could help and hope you're settling in well to your new home.

5/5

Google

If you move house’s use Reeds Rains. Everyone at Reeds Rains were so helpful after us struggling with a different agent. We should have just gone with Reeds Rains straight away and we would have sold and moved on faster. Tom was really understanding and helpful and Lesley was perfect getting our sale to go through as fast as possible, if I’m honest, every single person I spoke with in Reeds Rains have been so helpful no matter what I needed. All advice was absolutely spot on. We are so grateful for you all. We honestly are. Thank you so much. Your help and kindness was second to none and we appreciate it.

Emma · 28 November 2025

Agent replied · 28 December 2025

Hi Emma, thank you for the lovely Five Star Review! So glad we could help you with everything, we hope you're settling in well to your new home. If you need any help in the future just let us know.

5/5

Google

Lesley Ann has been amazing throughout Going above and beyond at every turn This was a very emotional sale of a house that had been in my family for almost 100 years (12Lathum Close) We were the executors of Mums estate and the empathy and understanding shown by Lesley Ann was second to none, pushing and easing the sale at the appropriate time whilst not once putting any pressure on us at a very difficult time She made it feel like we were the only customers and nothing was to much trouble Thankyou Lesley you’re a real star and a credit to your profession

Geoff · 15 November 2025

Agent replied · 15 April 2026

Hi Geoff, thank you so much for the Five Star Review! We couldn't be happier with how the process went for you and the family, if there is anything we can do to help in the future just let us know.

5/5

Google

We have just completed on the sale of a property in Prescot and the team were really helpful at each stage of the process, especially Lesley-Anne who arranged for someone to go in every week to check on the property. Having someone with local expertise and a pleasure to deal with made the house sale so much better. Huge thanks and would highly recommend.

Kate · 15 March 2026

Agent replied · 15 April 2026

Hi Kate, thank you very much for the lovely Five Star Review! Really glad that we could get this sale through for you and that you're happy with the service!

5/5

Google

Absolutely fantastic experience with Reeds Rains Prescot! Adele, who managed my case, did an outstanding job securing a lovely and wonderful tenant for my property within just a week of my previous tenant's departure. Adele and her team went above and beyond to meet all my requests, making the entire process smooth and stress-free. I can’t thank them enough for their support. Highly recommend Reeds Rains Prescot for their professionalism and first-class service!

Thanh · 21 December 2025

Agent replied · 28 December 2025

Thank you for the brilliant Five Star Review! We really appreciate you taking the time to do it and hope you are settling in well to your new home.

5/5

Google

From the moment we spoke to Kirsty and the staff at Reeds Rains Prescot we felt so at ease. They were on time at the viewings, very informative and knowledgeable of the apartment. They kept in regular contact with us , giving us updates and answering any queries that we had. The staff in the office were very friendly and nothing was too much. I couldn’t fault them and would highly recommend using them. They made the whole process so relaxed and stress free

John · 15 October 2025

Agent replied · 15 April 2026

Thank you for the brilliant Five Star Review, John! We appreciate you taking the time to leave it and are glad you have been happy with the service.

5/5

Google

Adele has been a great support as usual, taking great care to find the right people to rent our property. She is always polite and friendly and we've really appreciated working with her. She is a great asset to the agency. Thank you for all your help at Reeds for setting up the tenancy.

Jenny · 15 March 2026

Agent replied · 15 April 2026

Hi Jenny, thank you for the brilliant Five Star Review! Really glad that you are happy with Adele and the service that is being provided.

5/5

Google

Hi I would just like to say how helpful Kirsty was as first time movers me and my partner where very nervous and didn’t really no much on this, Kirsty went above and beyond and help us the best she possibly could I couldn’t be more greatful for the help we have received would highly recommend her if starting up new, thanks again Kirsty!

Gabby · 28 November 2025

Agent replied · 28 December 2025

Thank you for the lovely Five Star Review, Gabby! We hope you're settling in well just let us know if you need anymore help.

5/5

Google

I would definitely recommend Reeds Rains at Prescot when selling or purchasing a property. A special thanks to Lesley and in her absence, Ruby, who were both very helpful when we purchased our new home. They were always on hand to answer any questions or to chase solicitors on my behalf for updates. Thank you ladies, two little gems working here!

Dave · 28 November 2025

Agent replied · 28 December 2025

Thanks for the brilliant Five Star Review, Dave! Really glad we could help get this over the line for you in what was a difficult chain, we hope you're settling in well to your new home.

5/5

Google

First time renting my own place, and Kirsty and Adele made it super easy. From being on the ball with organising everything, answering all my questions, and willing to listen to me waffling away about my dog! I would definitely recommend them, they were always lovely and super helpful!

Jade · 15 February 2026

Agent replied · 15 April 2026

Hi Jade, thank you for the lovely Five Star Review! We hope you and Ledley the dog are settling in well!

5/5

Google

Really great estate agents, found my lovely home for me and couldn’t be happier, big thanks to Adele & Kirsty always go above and beyond, great people to work with, always available for the important side of things! Couldn’t recommend enough!!!

Liam · 15 February 2026

Agent replied · 15 April 2026

Hi Liam, thank you for take the time to leave the lovely Five Star Review! We all hope you settle in well to your new home.

5/5

Google

Having dealt with Reeds Rains in Prescot, I highly recommend their services. They have been fantastic from the get go. Particular thanks to Lesley-Anne and colleagues in the branch, and also to Bill for the mortgage advice side of things.

Kenneth · 15 February 2026

Agent replied · 15 April 2026

Hi Ken, thank you for the lovely Five Star Review! Happy we could help you and if there is anything else you need just let us know.

5/5

Google

Very good service from start to finish, Adele & Kirsty was very professional and made the property renting process really smooth & quick, definitely will use again in the near future Thank you Adele & Kirsty ( REEDS RAINS PRESCOT)

George · 15 February 2026

Agent replied · 15 April 2026

Thank you for the brilliant Five Star Review! We look forward to working with you again soon!

5/5

Google

Reeds Rains Prescot is a fantastic team of estate agents and I would highly recommend them to anyone. Ruby-Mae Wilson in particular, have provided a professional, friendly and prompt service from start to finish, going the extra mile at every stage of the process. Her proactive approach and commitment in getting things done, have been instrumental in keeping solicitors from both sides on track. She is also incredibly reassuring and compassionate when dealing with complex situations that can arise in property purchases, as such in my case. Thank you so much Ruby - altogether exceptional.

Ivy · 26 November 2024

Agent replied · 10 December 2024

Hi Ivy, thank you for your brilliant Five Star Review! If there is anything we can do to help in the future then please let us know.

5/5

Google

Moving from overseas is a difficult transition Reeds Rains have gone above and beyond in helping me find the perfect property for my family. Kirsty has been incredibly helpful from the very beginning. Would 100% recommend. Thanks again everyone at Reeds for helping me x

Mylah · 21 December 2025

Agent replied · 28 December 2025

Hi Mylah, thank you for the lovely Five Star Review! Really glad we could help, especially with the difficulty of moving from abroad and we hope you are settling in well to your new home.

5/5

Google

I had a fantastic experience working with Lesley at reads rains when buying our home. From start to finish she was professional, responsive, and incredibly helpful throughout the entire process. She was always available to answer our questions, kept us well informed at every stage, and made what can often be a stressful process feel smooth and straightforward. We always felt she genuinely cared about helping us secure the right home. We’re very grateful for her support and would highly recommend her to anyone looking to buy or sell a property. Thank you again for helping us find our new home! Xx

Sophie · 15 March 2026

Agent replied · 15 April 2026

Hi Sophie, thank you so much for the lovely Five Star Review! We are really glad that you're happy with the service, if there is anything we can do to help in the future just let us know.

5/5

Google

Cannot recommend Reeds Reins Prescot branch enough for selling your property. I went on recommendation of a friend and i’m glad i did! They go above and beyond, they definitely only employ the best staff. First of all, thank you to Tom who spent time coming to my home and talked me clearly through the start of the process and valued the property. (Valued it 20k more than purple bricks evaluation and it sold for asking price within weeks). Thank you to Ruby for everything! Ruby constantly chased solicitors etc on my behalf and always kept me up to date on progress. She really did go above and beyond, making the whole selling experience a breeze, really grateful! Lesley was amazing through out the viewings too. Constantly keeping me updated and would check in on how viewings went. So lovely to talk to!

Amy · 27 July 2024

Agent replied · 24 August 2024

Hi Amy, thank you so much for you brilliant Five Star Review! We're all really glad that we could help get the job done for you!

5/5

Google

Had an amazing experience looking for our first property. As somebody who is a huge worrier, Kirsty has been absolutely amazing at providing us with the information that we need and ensuring that we are kept up to date throughout the process. We are super grateful for the help Kirsty has given us and would recommend Reeds Rains to anybody! We have also corresponded with Adele who again is so friendly and helpful!

Jazzmin · 18 October 2024

Agent replied · 25 October 2024

Hi Jazzmin, thank you for your brilliant Five Star Review! We're really glad we could help and hope you settle in well!

5/5

Google

Ruby-Mae has been outstanding and has gone above and beyond. I am located in Australia and Ruby has kept me informed as well as taking a personal approach to everything. Ruby is outstanding and highly recommend her and Reeds Rains Prescott for all real estate needs.

Paul · 15 September 2025

Agent replied · 15 April 2026

Hi Paul, thank you very much for the lovely Five Star Review! We're really glad we could get this done for you especially with the geographical difficulties.

5/5

Google

The Prescot team at Reeds Rains were brilliant, I can not recommend them enough! Ruby was in charge of handling the purchasing of a property and she was very approachable and helpful, keeping me informed on all updates and answering any …

Lucy · 15 October 2025

Agent replied · 15 April 2026

Thank you for the brilliant Five Star Review, Lucy! We hope you're settling in well to your lovely new home!

5/5

Google

Very Happy with Reeds Rains Estate Agents, The whole team were very helpful and knowledgeable, in particular Leslie was extra supportive and understanding which gave us further peace of mind. Thank you

Jeanette · 10 January 2026

Agent replied · 15 January 2026

Hi Jeanette, thank you for the brilliant Five Star Review! We really appreciate you taking the time to leave it for us.

5/5

Google

Kirsty has been absolutely amazing through the whole process. She has helped me with everything I needed to know with getting my first house. She was very approachable and kind. Thank you for all your help Kirsty x

Keira · 15 November 2025

Agent replied · 15 April 2026

Thank you for the lovely Five Star Review, Keira! We hope you settle in well to your first home and are glad you are happy with the service!

5/5

Google

Lesley has been outstanding in all the hard she put in to support the sale of our house. Often going beyond her role to make things happen. Her communication skills are excellent, and she’s a brilliant problem solver and i think a huge …

James · 15 September 2025

Agent replied · 15 April 2026

Hi James, thank you for the lovely Five Star Review! We hope you're settling in well to your new place and we're really glad we could get this done for you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains's Google reviewsLeave Reeds Rains a review

Questions about Reeds Rains Prescot

How many reviews does Reeds Rains Prescot have?

Reeds Rains's Prescot office has 289 reviews across two platforms: 286 on Google, 3 on Facebook.

What is Reeds Rains Prescot's rating?

Reeds Rains Prescot is rated 4.7 out of 5 across all 289 reviews, and 4.7 out of 5 on Google from 286 reviews.

Where is Reeds Rains's Prescot office?

Reeds Rains Prescot, 18 Eccleston Street, Prescot, L34 5QE.

The Trusted Agent

Is this your office? Claim your page.