Every review we hold for the Prescot office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKirsty from Prescot branch. Kirsty was amazing in helping me throughout the whole journey. I have been so worried and upset about where I am going to live, but kirsty helped me every step of the way and stopped me worrying. Kirsty kept me …
Jane · 15 August 2025
Agent replied · 15 April 2026
Thank you for the lovely Five Star Review, Jane! Really glad we could help you with this and especially find you one on the same road you are already living! Enjoy your new home.
★★★★★ 5/5
GoogleBuying our house through Reeds Rains was so easy from start to finish. From working with the mortgage advisor Bill right the way through to completion. Lesley was on hand every step of the way to answer any questions, chase updates and then finish with a congratulations cuddle at the end. Thank you so much, would definitely point people in your direction if they want a positive estate agency experience.
Laura · 25 September 2024
Agent replied · 25 October 2024
Thank you for your brilliant Five Star Review, Laura! We hope you are enjoying your new home!
★★★★★ 5/5
GoogleReeds Rains Prescot is an amazing estate agent! Lesley in particular helped us amazingly from start to finish, Lesley answered us as quickly as she could always being super helpful and informative. We managed to get everything sorted within 4 months! I would definitely recommend Reeds Rains and if you are lucky enough to deal with Lesley you will be in great hands. Thank you!
Sian · 3 December 2024
Agent replied · 10 December 2024
Thank you for the fantastic Five Star Review, Sian! Really glad that we could help and hope you are enjoying your lovely new home!
★★★★★ 5/5
GoogleAs a 66 year old never had to rent and live on my own no idea bit scared But meeting Reeds estate agents Prescot was the best choice I have ever made especially Steven who is one of the team what an amazing young man he couldn't do enough for me No worries I will sort this for you and he did I have now moved into my own place happy content and could not have done this without him so thank you Steven and the rest of the team Please if you ever want friendly helpful estate agents go to Reeds Prescot Steven has made my moving so much easier with all his kindness and help
Carmel · 19 December 2023
Agent replied · 18 January 2024
Thank you for your lovely 5 Star Review Carmel, we hope you are settling well in your new home!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Lesley, a remarkable member of the estate agent team, during my recent house purchase. From the outset, Lesley displayed an exceptional level of professionalism, attentiveness, and expertise that made my home-buying experience significantly smoother and more enjoyable.
Lesley's extensive knowledge of the local property market and her keen understanding of my preferences and requirements were evident from our initial consultation. She went above and beyond to curate a selection of properties that matched my criteria, saving me valuable time and effort in the house-hunting process.
Throughout the entire journey, Lesley was incredibly supportive, patient, and communicative. She was always available to answer any questions I had, providing clear and detailed explanations at every step of the way. Her prompt responses and proactive approach made me feel like a priority, which was immensely reassuring during this important life decision.
Her expert guidance and strategic insights helped me navigate the complexities of the purchasing process, ensuring that my interests were well represented and protected.
In addition to her professional prowess, Lesley exhibited a genuine passion for her work and a sincere commitment to ensuring my satisfaction. She took the time to understand my unique needs and preferences, tailoring her approach to deliver a personalised and enjoyable house-hunting experience.
Lesley's dedication to her clients, coupled with her knowledge, expertise, and unwavering support, truly set her apart in the real estate industry. I wholeheartedly recommend Lesley to anyone in search of a reliable, experienced, and personable estate agent. She exceeded my expectations, and I am extremely grateful for her valuable assistance in finding my dream home. Thank you, Lesley, for your outstanding service and dedication.
Jamie · 20 October 2023
Agent replied · 18 January 2024
Hi Jamie, thank you for your wonderful 5 Star Review! We all appreciate it, especially Lesley!
★★★★★ 5/5
GoogleRuby-Mae has been our correspondent at Reeds Rains whilst we've been buying a property, and in a field that has a reputation for lacking communication, she has done well to break that stereotype. She has kept us up to date throughout the entire process and found out the relative information we have requested from her. She always responds in a timely and polite manner, and has made the entire process so much easier. Could not recommend her enough.
Katie · 19 November 2023
Agent replied · 18 January 2024
Thank you for your lovely Five Star Review Katie and Ciaran!
★★★★★ 5/5
GoogleLesley and the team were easy to communicate with and always available for matters big and small. We are delighted with their service
James · 21 December 2025
Agent replied · 28 December 2025
Thank you for the brilliant Five Star Review, James. Really glad we could get this over the line for you and that you're happy with the service!
★★★★★ 5/5
GoogleLesley was fantastic throughout our sale process. She helped us every step of the way. She is always quick to respond and wants to help in any way she can. Would definitely recommend Reeds Rains Prescot.
Paul · 13 August 2025
Agent replied · 15 April 2026
Thank you for the brilliant Five Star Review, Paul! We're really happy that we could help and that you are happy with the service, if there is anything we can do to help in the future do not delay in contacting us.
★★★★★ 5/5
GoogleCannot thank Lesley enough for her hard work and support during our buying and selling process. This is the second time we've dealt with reeds rains and had fantastic service each time. Lesley is quick to respond, super helpful and productive and we really appreciated all her help and support biying our first home and our second 3 years later.
I wish I would have listed our house with reeds rains as they're the best around!!
Anna · 13 May 2025
★★★★★ 5/5
GoogleRuby was amazing throughout the buying process. She was very patient with me as I navigated through! Friendly, knowledgeable, professional service. Thank you so much for all your support!
Wendy · 15 October 2025
Agent replied · 15 April 2026
Hi Wendy, thank you for the lovely Five Star Review! We're really glad that you are happy with the service, if there is anything we can do to help in the future please just let us know.
★★★★★ 5/5
GoogleThanks so much Lesley and Reeds Rains for getting our house sold and over the line. Lesleys communication and hard workwas great throughout the process. I just wish we went with Reeds Rains sooner!
Al · 15 August 2025
Agent replied · 15 April 2026
Thank you for the brilliant Five Star Review, Alan! Really glad we could get the sale over the line for you, if there is anything else you need help with down the line then just let us know.
★★★★★ 5/5
GoogleI want to pass on my sincere thanks to Ruby Mae Wilson, she was the agent helping with my recent purchase and she was amazing. I can't thank her enough for her professionalism, knowledge, patience and efficiency. I would definitely recommend Ruby. She is an asset to the team at Reeds Rains Prescot!
Clare · 21 December 2024
Agent replied · 28 December 2024
Thank you for your lovely Five Star Review, Clare! Really glad Ruby could help get this over the line for you and hope you are settling in well.
★★★★★ 5/5
GoogleWe had a long tortuous drawn out sale and purchase of our properties due to some terrible conveyancers and their incompetence (including our firm going into liquidation) but Reeds Rains were always there to try and help out as best they could. A special thanks to Lesley who was there to try and steer our buyer and their conveyancer in the right direction!
We finally completed on the last day we could and the only reason this happened was due to Lesley going above and beyond and pushing this through!
Thanks to Reeds Rains and thanks to Lesley in particular!
Chris · 22 June 2023
Agent replied · 18 January 2024
Hi Chris, thank you for your fantastic 5 Star Review, really glad we got there in the end!
★★★★★ 5/5
GoogleWhat can I say about Reeds Rains in Prescot…, they were brilliant., especially Ruby-Mae., she was patience personified with me. I was continually on the phone to her as things were getting dragged out but she persevered with me and helped immensely., a lovely young lady and a credit to Reeds Rains.
Linda · 3 December 2024
Agent replied · 10 December 2024
Thank you for your brilliant Five Star Review, Lin! It was a pleasure to help, hope you're both settling in well to your new home!
★★★★★ 5/5
GoogleRuby Mae made are selling experience with Reeds Rains absolutely stress free, she kept us informed through the whole process, nothing was to much trouble for her. …
Michael · 15 September 2025
Agent replied · 15 April 2026
Thank you for the lovely Five Star Review, Mike&Jan! Really glad that we could get this over the line for you and that you are both happy with the service, thanks again!
★★★★★ 5/5
GoogleI wish to thank Reeds Rains for the seamless sale of our property. I particularly wish to thank Ruby Mae. She is a bright and bubbly young woman and throughout the process kept me informed regularly. If she said she would do something- she did and followed through without exception. Reeds Rains should be proud of her. In keeping with her namesake she is most certainly a gem.
Katherine · 30 January 2024
Agent replied · 6 February 2024
Thank you for your wonderful Five Star Review, Kathy! I'm glad we could help make the process a good one for you!
★★★★★ 5/5
GoogleHi, I just wanted to say how Kirsty was brilliant at doing her job. From day 1 to the completion of all the paperwork that needed filling till handing over the keys to my new home. I've never felt more relax in knowing kirsty was at the end of the phone if I needed any help. First class all the way thank you kirsty for making this move so easy for me and my family
Francis · 22 June 2023
Agent replied · 18 January 2024
Thank you for your fantastic 5 Star Review! We're so happy Kirsty was able to help and make the process an easy one for you and your family!
★★★★★ 5/5
GoogleReed rains where great ! Kirsty was super helpful and responsive , and made whole process so easy and painless , comparing nightmares I had with previous agency I was really not looking forward to moving house again , but they definitely change this !! Thank u xxx
Mazena · 3 December 2024
Agent replied · 10 December 2024
Thank you for your lovely Five Star Review, Mazena! We're really happy that we could help and the move was made easy for you, enjoy settling into your new home!
★★★★★ 5/5
GoogleWe complete today after a few months of commencing our buying journey with Reeds Rains Prescot branch. We would like to thank Ruby who has been such a great support throughout the process, checking in with us on a regular basis and keeping us up to date with everything, nothing has been too much trouble. Ruby is an asset to the company!
Jayne · 27 March 2024
Agent replied · 24 August 2024
Thank you for the brilliant Five Star Review, Jayne. We all hope you enjoy your new home!
★★★★★ 5/5
GoogleProcess was handled extremely well and helped us professionally every step of the way
Andrew · 28 November 2025
Agent replied · 28 December 2025
Thank you for the Five Star Review, Andrew. Really glad we could help and that you are happy with the process.
★★★★★ 5/5
GoogleI’ve had a brilliant experience with Reeds Rains. Kirsty and Adele have both been absolutely amazing throughout the process, so friendly, supportive and easy to communicate with. They made everything feel straightforward and stress-free, and I always felt well looked after. I couldn’t be happier and would highly recommend them.
Heather · 15 February 2026
Agent replied · 15 April 2026
Thank you for the brilliant Five Star Review, Heather! Really glad you're happy with the service and we hope you're settling in well to your new home!
★★★★★ 5/5
Google5 star service from Reeds Rains in Prescot. Dealt with Lesley from start to finish. She is so friendly and personable. She remembered all little personal details I'd said about myself. Made me feel like no question was too stupid and never made me feel rushed. Also spoke to Tom (Branch Manager) a couple of times who was just as friendly.
Louise · 30 January 2024
Agent replied · 6 February 2024
Thank you very much for your Five Star Review, Louise! If you need anything else then please just let us know.
★★★★★ 5/5
GoogleI must say that I have used Reeds Rains for approximately 10 years to let properties and Adelle, Kirsty and their team are absolutely fabulous. The houses let very quickly and the checks they complete on tenants are very effective. I would highly recommend the team.
Darren · 15 March 2026
Agent replied · 18 January 2024
Hi Darren, Thank you for your brilliant five star review! We look forward to continuing to help you.
★★★★★ 5/5
GoogleI recently bought a property through Reeds Rains. Ruby was excellent from start to finish, she was constantly chasing both solicitors and ensuring the sale remained on schedule.
She helped make the purchase as easy as possible, would definitely recommend!
Emma · 4 December 2024
Agent replied · 10 December 2024
Thank you for your brilliant Five Star Review, Emma! We hope you are settling in well to your lovely new home and are glad we could help!
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