5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
Trusted Agent profile · Powys
Chancellors Brecon reviews in Powys
★★★★★
235 reviews across 2 platforms
33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN
Chancellors's office in Powys, at 33 High Street, is rated 4.6 out of 5 across 235 reviews on two platforms, including 39 Google reviews rated 4.3.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotI would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
5/5
GoogleJake and his business partner are really first class,nothing is too much trouble .They are both eager to please and answer any questions that are fired at them without hesitation.With Jake at the helm this ship will always sail forwards continuing to give good service and value for money,my sincere thanks to the Brecon office for selling mine and finding me another,a nice double entry,many thanks.Julian and Grace.PositiveProfessionalism
Agent replied · 23 October 2024
Hi Julian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleHad 2 viewings today with Jonathan and had the most pleasant experience. Felt very welcome and put at ease. Very honest and informative when asked questions and couldn’t have been more helpful. Thank you
Agent replied · 23 October 2024
Hi Claire, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that Jonathan and the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleJohn at the Brecon office was very helpful and knowledgeable about the property and the area. Communication was excellent, and he was very pleasant to deal with, and was able to fit in with our time table.
Agent replied · 23 October 2024
Thank you for this wonderful review Katy. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotJamie Woodman
Good customer service
5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
5/5
GoogleWe met Jonathan at the property, he was very helpful and informative and answered any questions we had. Would highly recommend
Agent replied · 23 October 2024
Thank you Riley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleLovely service from Jonathan. Really friendly, knowledgeable and relaxed manner. Gave us time on viewing and nothing was too much trouble. Great
Agent replied · 23 October 2024
Thank you for this wonderful review Sophie. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleAvoid using this company. They lack any communication skills whatsoever, don't reply to phone calls or e-mails, and do not turn up for appointments! Avoid.
Agent replied · 23 October 2024
Hello Christina, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Brecon branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
1/5
GoogleBRECON office are the most unprofessional i have ever met they are underhanded, certainly not trustworthy i wouldnt trust them to do unaccompanied viewings unless you want your possessions video'd and distributed!!!
Agent replied · 23 October 2024
Hi Diane, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks
5/5
GoogleThe Chancellors Team in Brecon have been nothing but professional, responsive and accommodating to every enquiry we have had with our purchase. Every missed call were returned in a timely manner by Jake and every question asked was answered. Overall, very positive experience.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Thank you Culkin for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
5/5
TrustpilotGreat assistance and support from…
Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.
5/5
GoogleHad a great viewing today with Jonathan. Very professional and found a great balance with showing us the property…
Agent replied · 23 October 2024
Thank you for this wonderful review Dave. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleLaura is so helpful and calm and really great at getting back to me too. She's making the buying process stress-free for me.
5/5
GoogleSold mums park home through Chancellors Brecon , can honestly say what a fab bunch of people , Gone way beyond expectations couldn't do enough to help .Thank you so much Mary and Karen
5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
1/5
GoogleTerrible communication ,had to put sign up myself head office even worse .One girl lovely in Brecon ,would not recommend as an estate agent
Agent replied · 23 October 2024
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
5/5
GoogleFriendly staff, always willing to go the extra mile to help out. Highly recommended
Agent replied · 23 October 2024
Thank you for leaving us this great review Roisin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleEXCELLENT SERVICE AND STAFF PROFESSIONAL AT ALL TIMES I WOULD RECOMMEND THEM TO ANYONE
Agent replied · 23 October 2024
Thank you Thomas for this 5* review. We are pleased that you had such a positive experience with us.
1/5
Googleabsolute rubbish company. don't reply to e-mails and don't know what they are doing. have not got their act together at all. useless
Agent replied · 23 October 2024
Hi Peter, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk? Many thanks.
1/5
GoogleDreadful service, rude staff, overpriced commission unprofessional and office is always closed. Avoid at all costs there are much better estate agents in town
Agent replied · 23 October 2024
Dear Jason, We are very sorry and shocked to hear about the experience you had with us. At Russell Baldwin & Bright we pride ourselves on providing a very high standard of service to our clients and we understand that this situation is very frustrating. I have passed your comments to our Senior Support team who will help you in the best possible way they can. In order to enable them to look into this matter further can you please email them on SeniorSupport@chancellors.co.uk with your full information.
5/5
GoogleVery helpful, friendly, and efficient staff.
Agent replied · 23 October 2024
Thank you Amelia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotEthan was lovely and very helpful.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Brecon
How many reviews does Chancellors Brecon have?
Chancellors's Powys office has 235 reviews across two platforms: 39 on Google, 196 on Trustpilot (across the whole business).
What is Chancellors Brecon's rating?
Chancellors Brecon is rated 4.6 out of 5 across all 235 reviews, and 4.3 out of 5 on Google from 39 reviews.
Where is Chancellors's Powys office?
Chancellors Brecon, 33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN.
