1/5
TrustpilotExtremely poor property management and communication
Our experience as tenants with Chancellors/LRG’s property management team has been extremely disappointing.
Trusted Agent profile · Powys
Chancellors Brecon reviews in Powys
★★★★★
235 reviews across 2 platforms
33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN
Chancellors's office in Powys, at 33 High Street, is rated 4.6 out of 5 across 235 reviews on two platforms, including 39 Google reviews rated 4.3.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCraig was great
Craig was great, very helpful, very positive
5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
Agent replied · 23 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
TrustpilotSimona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
Google**Chancellors keep you up to-date with prospective buyers, viewings, feedback and honest opinions. Very proactive in chasing prospective buyers which makes a difference. Great Photos , all appointments made and kept. Angharad has been very prompt in all email transactions and been a pleasure to conduct business with. All and all a very professional service. Our only slight area for growth would be that in the very early days some over optimistic views were given on prospective forthcoming offers, not an issue for us as we are well versed in the Ups/Downs of the selling process but maybe for first time sellers it may lead to false expectations being set. That said I would thoroughly recommend Chancellors and its Sales force as being one of the best we have ever dealt with and in our opinion the best in Brecon ! Thank you**
5/5
TrustpilotExcellent and efficient customer…
Excellent and efficient customer services
Agent replied · 23 February 2026
We appreciate your positive feedback and are happy that you found our customer service excellent and efficient. Thank you.
5/5
TrustpilotEasy contract renewal
Amy dealt with our contact renewal in a timely and efficient manner. All communication was clear and customer service was good.
Agent replied · 23 September 2025
We appreciate you taking the time to share your feedback. We're happy to hear that the contact renewal process was handled in a timely and efficient manner, and that our communication and service met your expectations.
5/5
TrustpilotBrilliant service from initial contact…
Brilliant service from initial contact with Sherko and throughout process with excellent regular communication from James. Weekly updates were particularly helpful. Would definitely recommend.
5/5
TrustpilotCharlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
1/5
TrustpilotAppalling
Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.
5/5
TrustpilotGood service
Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.
5/5
TrustpilotShe is awesome and helpful
5/5
TrustpilotHollie from the Oxon Property…
Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.
Agent replied · 23 September 2025
We're happy to hear that our team member was responsive and proactive in resolving your maintenance issue. Thank you for sharing your positive experience with us!
5/5
GoogleFab service, very professional and Kate was great at keeping us informed throughout.
Agent replied · 23 October 2024
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI've recently sold my home in the local area, the whole process has been seamless and i received great advice through the whole selling journey. I'd really recommend Chancellors and in particular Angharad who was fantastic.
Agent replied · 23 October 2024
Hello Mark, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
5/5
GoogleAbsolutely fantastic service from start to finish. First viewing with Chancellors and the house was sold. We couldn't recommend Angharad Parry enough for her dedication to making sure the sale went though without a hitch.
Agent replied · 23 October 2024
Hi Paul, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
5/5
TrustpilotAlways quick and effective in…
Always quick and effective in addressing and solving problems
Agent replied · 17 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleBuying a property can prove to be an arduous task, but if you have a good agent, which is indeed a very rare breed, it can make the whole process a breeze. We were very fortunate to have found Chancellors of Brecon, I can honestly say they are the best real estate agents we had the pleasure of dealing with in the UK. Since the first moment they were very accommodating to our requirements and they made sure we were satisfied every step of the way. Chancellors of Brecon facilitated flawless communications between us and the vendors and the person who was handling the transaction, Angharad, was especially kind and extremely helpful to our cause. I have only compliments for the service provided and definitely will recommend to anyone looking to buy property in Brecon to check in with Angharad first to see if there is anything suitable on the market that she can help you with. Looking forward to our next property purchase with Chancellors. Many thanks.
Agent replied · 23 October 2024
Hello Zohar, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
5/5
TrustpilotHi very helpful staff and good…
Hi very helpful staff and good knowledge.
Agent replied · 23 September 2025
We appreciate your kind words! We're happy to hear that our staff was helpful and knowledgeable during your visit.
5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
5/5
GoogleAngharad kept us up to date with all the viewings and always contacted us before booking a viewing. There was immediate feedbach following each booking which meant we didn't have to waste time wondering what the feedback was. We were also informed quickly when any progress was made. She was always polite and considerate and worked very hard to obtain a positive outcome.
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Brecon
How many reviews does Chancellors Brecon have?
Chancellors's Powys office has 235 reviews across two platforms: 39 on Google, 196 on Trustpilot (across the whole business).
What is Chancellors Brecon's rating?
Chancellors Brecon is rated 4.6 out of 5 across all 235 reviews, and 4.3 out of 5 on Google from 39 reviews.
Where is Chancellors's Powys office?
Chancellors Brecon, 33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN.
