Trusted Agent profile

Chancellors Brecon reviews

4.6

★★★★★ Excellent

235 reviews across 2 platforms

33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN

Chancellors's Powys office at 33 High Street is rated 4.6 out of 5 across 235 reviews on two platforms, including 39 Google reviews rated 4.3.

Google logo

4.3 / 5

39

Reviews on Google

This office

Trustpilot logo

196

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Powys office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hannah was fantastic throughout the…

Hannah was fantastic throughout the entire rental process. She was professional, responsive, and made finding and securing our rental home much less stressful. She kept us informed at every stage, answered all our questions promptly, and worked hard to ensure everything went smoothly. Thanks to her support and expertise, we were able to find a great home that met our needs. I would highly recommend Hannah to anyone looking for help with renting a property.

Miss · 16 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience. We are so glad to hear that the rental process was less stressful and that we kept you informed. It is wonderful to know that you found a great home.

5/5

Trustpilot

Shout-out to Miss Amelia Pavelin

A shout-out to Miss Amelia Pavelin, Senior Lettings Progression Executive at Chancellors, who has comported herself professionally and impressed me with her incredible efficiency and friendliness. She is definitely a valuable asset to her company and I see huge potential in her to soar to even greater heights both professionally and personally as she obviously gives precedence to prospective tenants' interests while working most conscientiously. Highly recommend Amelia and Chancellors!

Portia · 19 June 2026

Agent replied · 22 June 2026

We are delighted to hear about your positive experience. It's wonderful that our team member's efficiency and friendliness made such a great impression. We appreciate your high recommendation!

5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

Agent replied · 24 May 2026

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

5/5

Trustpilot

Fantastic Support

Briar (Jones) was fantastic from the start. She stepped over and above our expectations by being knowledgeable, helpful and a wonderful person who kept me informed at all times, and was always there to answer my questions. We had a difficult time due to my buyers solicitor being shut down after we had exchanged and the support and advice I received from Briar was second to none. Overall I couldn’t have expected more from her, and I am so happy that I chose Chancellors.

Fran · 21 February 2026

Agent replied · 23 February 2026

We appreciate you sharing your experience. We're happy to hear that you received knowledgeable and helpful support throughout a difficult time. We're glad our service exceeded your expectations, and thank you for choosing us.

5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Trustpilot

The works were done promptly

The works were done promptly, the contractor was very punctual and professional, better experience that some we had in the past. Coco was very good in checking the progress of the contractors, if the work has been done or not, which reassured me. She is approachable and professional and that's all I can ask for

Alexandra · 17 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience! We're glad to hear the work was done promptly and professionally. It's great to know our team member was approachable and ensured the work was completed to your satisfaction.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Trustpilot

I absolutely can’t thank Leeann from…

I absolutely can’t thank Leeann from chancellors sales team enough! Her communication was really outstanding. She kept us updated at every stage and made sure I was always in the loop. She was proactive and genuinely cared about moving things forward with our purchase. Leeann even took the initiative to copy me into communications with my legal team, which gave them the nudge they needed to take our property purchase seriously. She's made a stressful process so much easier for us, and I honestly wish she could stay on our case until completion😊!

Ese · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

5/5

Trustpilot

Ian has been a delight to work with in…

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team for their great work.

Celia · 17 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience. We are so pleased that our team's responsiveness, flexibility, and expert advice were helpful.

5/5

Trustpilot

Stress-Free Property Management from Overseas a very positive experience…

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Mr · 19 June 2026

Agent replied · 22 June 2026

We are so pleased to hear about your positive experience with our property management team. It's wonderful to know that our support has made managing your property from overseas stress-free. We truly appreciate your recommendation!

4/5

Trustpilot

A Great Homebuying Experience Thanks to Fern

I had a great experience working with Fern Bailey. Despite being early in her career she is professional, enthusiastic, and clearly dedicated. Fern was responsive to my queries and made the process smooth and stress-free. I have spent over 12 months looking for the right property and she has been better to work with than many more experienced estate agents I’ve dealt with. A rising star in the industry.

E · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Trustpilot

Jessica was great

Jessica was great, she knew the local area so well. I enquired about one property and she contacted me to mention another one I may have missed. It was exactly what I was looking for

Mr · 13 June 2026

Agent replied · 22 June 2026

We are so glad our team's local expertise helped you find the perfect property. Thank you for your wonderful feedback!

5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

5/5

Trustpilot

Ethan was a constant support

Ethan was a constant support, always listened to our needs and answered the questions promptly. He negotiated a deal for us too. Thanks to him, everything is smooth sailing for me and my partner.

Susan · 17 June 2026

Agent replied · 22 June 2026

We're so pleased to hear that we provided constant support, listened to your needs, and promptly answered questions. We're glad everything is smooth sailing.

5/5

Trustpilot

Luke was a breath of fresh air. Excellent agent.

Luke was a breath of fresh air. Met us outside. Was genuinely warm and friendly. Walked round the damp land with us in his lovely shoes, and even let the owners dog out for them for the toilet. Wish all agents made us feel as welcome as he did.

Heather · 21 February 2026

Agent replied · 23 February 2026

We're so happy to hear that you felt welcomed and valued during your visit. It's great to know that the assistance provided was helpful and made your experience a positive one. Thank you for sharing your kind feedback.

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

5/5

Trustpilot

Chancellors (Newbury Lettings)

I would like to pass on my thanks and appreciation to Gwen who works in lettings within the Newbury Branch. She carried out the viewings of one of my rental properties with the utmost professionalism which resulted in securing the perfect tenants which is always a real relief to me. All the documentation and paperwork were overseen personally by herself which ensured a smooth transition to the new tenancy, and she was the perfect point of contact giving my full confidence in the whole process.

Phil · 18 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience with our team. We are so glad to hear that the viewings and documentation were handled with professionalism, ensuring a smooth transition and securing perfect tenants. Thank you for your feedback!

5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

Agent replied · 24 May 2026

We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.

5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

5/5

Trustpilot

A good example of professionalism. Chancellors act proactively and Ella…

Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.

Gillian · 14 May 2026

Agent replied · 24 May 2026

We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!

5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr · 15 May 2026

Agent replied · 24 May 2026

We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Brecon

How many reviews does Chancellors Brecon have?

Chancellors's Powys office has 235 reviews across two platforms: 39 on Google, 196 on Trustpilot (across the whole business).

What is Chancellors Brecon's rating?

Chancellors Brecon is rated 4.6 out of 5 across all 235 reviews, and 4.3 out of 5 on Google from 39 reviews.

Where is Chancellors's Powys office?

Chancellors Brecon, 33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN.

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