5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
Trusted Agent profile · Powys
Chancellors Brecon reviews in Powys
★★★★★
235 reviews across 2 platforms
33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN
Chancellors's office in Powys, at 33 High Street, is rated 4.6 out of 5 across 235 reviews on two platforms, including 39 Google reviews rated 4.3.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChancellors look after my three flats…
Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.
Agent replied · 24 May 2026
We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
5/5
TrustpilotGreat service
My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.
5/5
GooglePeter has been absolutely amazing! If you are looking to sell your house don't settle for a anything less than the best! Peter brings pride and passion to every viewing and works his socks off to sell your property! I can't thank him enough for the work he has put in and would not hesitate to recommend!
Agent replied · 23 October 2024
Thank you for this wonderful review Jack. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
Agent replied · 19 March 2026
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
Agent replied · 24 May 2026
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
Agent replied · 22 June 2026
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
TrustpilotWe recently met with Charlotte in…
We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.
Agent replied · 22 June 2026
We appreciate you sharing your positive experience. We are so pleased our team was helpful and kept in touch during your home search.
5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
5/5
GoogleGreat experience with Brecon Chancellors. My partner and I have found them really prompt and helpful, particularly Kian who has been handling the process of securing the property we’ve been looking at. Really good communication and polite during our viewing, would definitely recommend Chancellors if you’re looking to enquire about a property to let.
Agent replied · 23 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleGazumped 19 days after my offer was accepted - see if somebody else is also marketing the place (Update. I have now posted this review on multiple sites and at least twice Chancellors has posted exactly the same response as it provided below. I then respond to its reaction to me - as requested - and it tells me the issue has been dealt with or ignores me. This pretence of a response is more deceit on top of my previous experience) Chancellors played its part in transaction that ended up with me being gazumped 19 days after my offer on a place in Brecon was accepted. For 16 days of that period, despite giving every assurance that all was fine, the agent refused/failed to mark the property as Sold Subject to Contract. Given that the SSTC was finally put in place late on a Friday and I was called on Monday to say a higher offer had come in, I can only presume the SSTC was put in place for the second buyer rather than myself. From the start I heard all sorts of reasons and excuses for why the place was not marked ‘Sold STC’ and I chose, it appears foolishly, to believe that this was just inefficiency - something which the agent had previously demonstrated. And, after all, when an area manager telephones to say ‘don’t worry there will be no more viewings’ that ought to provide confidence. As buyers we don’t always have a choice who we deal with but I can suggest that if you see a property you like the look of being marketed by a branch of Chancellors, check and see if anybody else is also marketing it and then approach the other agent. If, like the vendor of the building I was buying, you place money over an agreement, you might be inclined to think this agency would be good bet to sell your place. As I say, if you are happy to treat a serious buyer in that way you might be right. But for the fact that this place had been on the market for two years starting at a price literally more than double that my supposedly accepted offer. Greed from vendor and agent was showing from the start and that’s never a good sign.
Agent replied · 23 October 2024
Hi Nick, we are very disappointed to find that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this matter? Many thanks.
5/5
TrustpilotJamie has always been very helpful and…
Jamie has always been very helpful and very accessible to help us in our hour of need, responses are always quick with a resolution sorted for us. She is always very cheery and easy to talk to.
Agent replied · 23 February 2026
We appreciate you taking the time to leave us this great review. We are so pleased to hear that you are happy with the helpful and accessible service you've received.
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with chancellor agent Olivia, Any questions I had were answered promptly and clearly, thank you
Agent replied · 22 June 2026
We appreciate you sharing your positive experience! We are so pleased to hear that our team answered your questions promptly and clearly.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
Agent replied · 19 March 2026
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
TrustpilotI had a great experience with Jamie Woodman - Chancellors Property Manager.
I had a great experience with Chancellors. The service was professional, efficient, and communication was always clear and helpful.
Agent replied · 22 June 2026
We appreciate you sharing your positive experience. We're happy to hear that our service was professional and efficient, and that communication was clear and helpful. We are glad our team was friendly, responsive, and supportive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Brecon
How many reviews does Chancellors Brecon have?
Chancellors's Powys office has 235 reviews across two platforms: 39 on Google, 196 on Trustpilot (across the whole business).
What is Chancellors Brecon's rating?
Chancellors Brecon is rated 4.6 out of 5 across all 235 reviews, and 4.3 out of 5 on Google from 39 reviews.
Where is Chancellors's Powys office?
Chancellors Brecon, 33 High Street, Brecon, LD3 7AN, Powys, LD3 7AN.
