Every review we hold for the Poulton le Fylde office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOh my goodness what an absolute credit to Farrell Heyworth Vikki is, she explained everything clearly answered all my questions promptly and explained how they are going to sell my property. I have no doubt they will. Such a pro-active agent. You certainly get what you pay for and that's service.....
Anne · 26 June 2024
Agent replied · 25 August 2024
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Vicki. Her clear communication, prompt responses, and proactive approach are exactly what we strive for at Farrell Heyworth.
We are confident that with her dedication, your property will be sold swiftly. It's fantastic to hear that you value the service we provide.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleI have not sold with Farrell Heyworth, but have purchased one of there marketed properties, and found Lauren Ford very helpful, and efficient.
Benson · 25 July 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave such a positive review.
We're really pleased to hear that, although you were purchasing rather than selling through us, your experience was a positive one. It's great to know that Lauren Ford was helpful, efficient, and able to support you throughout the process.
Providing a professional and responsive service to everyone involved in a transaction is something we take great pride in, so your feedback is very much appreciated. We will be sure to pass your kind comments on to Lauren.
Thank you again, and we wish you all the very best in your new property.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleVicki Skellington provided valuations for me, very professional, efficient and friendly, I would highly recommend 👌 …
Shelley · 15 August 2026
Agent replied · 22 August 2026
We're really pleased to hear that Vicki Skellington provided such a positive experience. Professionalism, efficiency and a friendly approach are all qualities we value, so it's great to know they stood out during your valuation.
Thank you for your recommendation, and we'll be sure to pass on your kind comments to Vicki.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI used Farrell Heyworth to sell my mother's house and the valuers were thorough and thoughtful during a difficult period. Despite Covid restrictions Katie was able to arrange visits and although it took three attempts we successfully sold the house last month. The contact with the office was excellent, clear communication at all times. I'm very grateful to the company and would recommend them as your first choice in arranging a house sale.PositiveResponsiveness, Quality, Professionalism, Value
David · 26 August 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that even in difficult circumstances we can achieve sales success for our clients.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAmazing Customer service from start to finish!
I couldn’t of asked for a better estate agent. Liam Herrador was brilliant from the moment I viewed to the property until the moving date.
He was very helpful and would always respond to my questions & queries promptly whenever I phoned or contacted him.
He even managed to get the price of the property reduced! Fantastic customer service!
I will recommend Farrell Hayworth and Liam to anyone I know who is interested in finding a property going forward.
Lewis · 24 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Poulton team were so helpful during the purchase of your new home. I'll pass your kind words on to Liam and the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best in your new home.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleLiam, Matthew, John and Anne were exceptional in dealing with our rather unusual property. and they made every effort to help us whenever needed. I cannot praise them enough. I was disappointed with the progression team and felt they could have provided more support, but even once sold, the shop team were still there and in my opinion carrying out the duties of the progression team to ensure all went as smoothly as possible and they were so understanding and sympathetic in stressful situations. I would recommend Farrell for selling your house anytime
Kim · 15 December 2019
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Poulton team were so helpful throughout your sale. I'll pass your kind words on to the team who will be delighted.
Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleReally pleased with service from Farrell Heyworth. Always replied promptly and kept me updated with everything. Never waited long for replies to emails or calls back. Katie was wonderful and attentive throughout the whole purchase process, from viewing the house initially to completing on it. Many thanks to Katie and the whole team. I will be recommending them to friends and family.
Eleanor · 11 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Poulton team were able to provide you with a friendly and professional and service during the purchase of your next home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI have received amazing service from Farrell Heyworth, who have handled my sale and purchase in a timely and professional manner. Taleah was very efficient and kept in contact during the whole process. Thank you so much would highly recommend! Also thanks to Katie for keeping in contact with me!
Jessica · 30 November 2023
Agent replied · 30 December 2023
Thank you for your wonderful feedback! We're thrilled to hear that you received amazing service from Farrell Heyworth, especially from Taleah, who handled your sale and purchase efficiently while maintaining timely and professional communication. We appreciate your recommendation. If there's anything else we can assist you with, please feel free to let us know.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleCannot thank Katie Garnett enough for all her help and assistance. Without her help we couldn't have done it.
Shirley · 22 April 2025
Agent replied · 22 April 2026
Thank you for your kind review! We’re so pleased to hear that Katie was able to assist you and make the process easier. We truly appreciate your feedback and are glad to have been able to help. … More
★★★★★ 5/5
GoogleVicki was very professional and knowledgeable of my local area and the selling process. I feel confident that Farrell and Heyworth will be the best option when selling my home
Melissa · 27 November 2024
Agent replied · 11 December 2024
Thank you for your kind words. We’re pleased to hear that Vicki was able to provide you with professional and knowledgeable guidance regarding your local area and the selling process. It’s great to know that you feel confident in Farrell Heyworth as your chosen estate agent.
If you need any further assistance as you move forward with selling your home, please don’t hesitate to reach out. We’re here to help every step of the way.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWouldn’t hesitate to recommend Farrell Heyworth Estate Agency. Katie was absolutely brilliant from start to finish! She was always there to offer advice and support. A true professional, always cheerful and a great sense of humour which is much needed in stressful times!! Thank you so much for successfully guiding us through our sale.
Carol · 26 July 2023
Agent replied · 26 August 2023
Thank you for your kind words and for recommending Farrell Heyworth Estate Agency. We are delighted to hear that Katie provided you with such a positive and supportive experience from start to finish.
As a team, we understand that buying or selling a property can be a stressful process, and we strive to make it as smooth and enjoyable as possible. We're thrilled that Katie's professionalism, advice, and sense of humor were able to alleviate some of the stress and make the journey more pleasant for you.
Your successful sale is a testament to Katie's dedication and expertise in guiding clients through the process. We will be sure to pass on your appreciation to her for her hard work.
If you ever need any further assistance or have any questions, please do not hesitate to get in touch. We are always here to help and support you.
Once again, thank you for choosing Farrell Heyworth. We wish you all the best in your future endeavors.
Warm regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleGreat service - every time we had a query about our purchase Tilly was more than helpful with her quick responses and guiding us through the process, would definitely recommend
Rebecca · 8 October 2024
Agent replied · 22 October 2024
Thank you for sharing your feedback! We’re thrilled to hear that you received such great service throughout your purchase. Tilly’s prompt responses and guidance are truly appreciated, and we’re glad she could help make the process smoother for you.
Thank you again for choosing Farrell Heyworth, and we would be delighted to assist you with anything else in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleGreat service received with special mention to Katie. She was very professional, did everything she said she'd do and kept us fully updated. Many thanks.
Karen · 17 December 2024
Agent replied · 24 December 2024
Thank you for your kind review! We’re thrilled to hear that Katie provided you with excellent service, keeping you fully updated and maintaining professionalism throughout the process. We truly appreciate your feedback, and we’re grateful for the opportunity to assist you.
If you ever need help again in the future, please don’t hesitate to get in touch.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThe team at Farrell Heyworth have been marketing my property and have been persevering with the sale during a difficult time. I would like to thank Tilly (Taleah Taylor) and the team for the time and patience they have shown during my sale which will hopefully complete soon!!
Roger · 21 October 2023
Agent replied · 28 October 2023
Thank you for taking the time to leave a review. We understand that selling a property can sometimes be challenging, and we greatly appreciate your patience and perseverance throughout the process. Tilly and the entire team at Farrell Heyworth are committed to assisting you until the successful completion of your sale. We're here to support you every step of the way, and we're looking forward to achieving a successful outcome for you. Should you have any further questions or require assistance, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleLovely speaking with Lauren today. Very engaging and easy to speak to.
Mark · 22 July 2026
Agent replied · 22 August 2026
We’re really pleased to hear you had such a positive experience. It’s great to know the conversation felt natural and engaging, and that Lauren made things easy and comfortable for you.
Providing a friendly, approachable service is something we really value, so your feedback is truly appreciated. I’ll be sure to pass your kind comments on to Lauren.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWe recently purchased our house through Farrell Heyworth and we were very pleased with the service we received. Ann went above and beyond to help us through quite a challenging purchase and we were very grateful when we eventually got our keys! Whenever we rang with a query all staff members were polite and informative and we wouldn't hesitate to recommend you to friends & family! Thanks again, Elaine & Mick Boulton
Elaine · 24 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Ann and our fantastic Poulton team were able to provide you with a professional and thoughtful service during a tricky purchase. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleTaleah was very approachable and professional. She had obviously done a lot of research to arrive at her valuation figure and inspired confidence for us to move forward.
Susan · 8 October 2024
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re delighted to hear that Taleah provided such an approachable and professional service, and that her thorough research helped inspire confidence in moving forward. It’s always our aim to offer knowledgeable and informed advice, and we’re so pleased Taleah exceeded your expectations.
If you have any further questions or need additional support, please don’t hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleVery professional, understanding and respectful.
Steph · 16 August 2026
Agent replied · 22 August 2026
We're delighted to hear that you found our team professional, understanding and respectful throughout your experience.
Providing a supportive and considerate service is incredibly important to us, and it's wonderful to know that this was reflected in your dealings with the team. Your kind feedback is greatly appreciated and will mean a great deal to everyone involved.
Thank you for taking the time to share your experience, and we wish you all the very best moving forward.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleTilly was punctual, friendly and helpful at the viewing. She enabled constructive dialogue with the vendors and has kept in touch without being intrusive. I have no doubt she will see it over the line to everyone's satisfaction.
Ian · 20 February 2024
Agent replied · 21 March 2024
Thank you for taking the time to share your positive experience with Tilly! We're pleased to hear that she was punctual, friendly, and helpful during the viewing. It's great to know that Tilly has facilitated constructive dialogue and has been in touch without being intrusive. If there's anything else we can assist you with, feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleHad a fantastic experience to date with Farrell Heyworth. Vicki has been amazing, talking me through the process, alleviating my concerns and ensuring a quick turn around to market once I had made the decision. Thank you so much Vicki
Catherine · 16 December 2023
Agent replied · 30 December 2023
Thank you so much for sharing your wonderful experience with Farrell Heyworth. We greatly appreciate your kind words.
We’re delighted to hear that Vicki provided you with amazing support and guidance throughout the process, making sure all your concerns were addressed. Our team takes pride in delivering a seamless experience for our clients, and it’s fantastic to know that Vicki ensured a quick turnaround for your property to be on the market.
If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re here to help every step of the way.
Thank you for choosing Farrell Heyworth, and we wish you all the best with your property endeavors!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAmazing services throughout. Brilliant estate agents to deal with. A big thank you to Katie especially; for being my main point of contact. Cant recommend enough. Thank you
Leah · 26 July 2024
Agent replied · 25 August 2024
Thank you for your fantastic feedback! We're delighted to hear that you received amazing service throughout your experience. It's wonderful to know that Katie, in particular, was so helpful as your main point of contact. Your recommendation means a lot to us.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleVikki Skellington gave a Clear explanation of how valuation amount reached, how the house would be marketed, the costs to us for successful sale and for us pulling out of selling.
Nigel · 10 January 2026
Agent replied · 17 January 2026
Thank you for your review. We’re pleased to hear that Vikki Skellington provided a clear and transparent explanation of the valuation, marketing approach and associated costs, helping you fully understand the process from the outset. Clear guidance and openness are very important to us, so your feedback is much appreciated.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleGreat company...
Farrell and Heyworth have helped me over several years with my rentals.
Great service and great staff - Tilly, Katie, Imogen, Danielle & Maya to name a few.
They go the extra mile!
Aidan · 18 November 2025
Agent replied · 17 January 2026
Thank you for your fantastic feedback. We’re delighted to hear that you’ve consistently received great service from our team over the years. It’s wonderful to know that Tilly, Katie, Imogen, Danielle and Maya have all made such a positive impression and gone the extra mile to support you with your rentals. We really appreciate your continued trust and look forward to assisting you again in the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleSo far the service has been very good in terms of arranging a valuation for my property with Lauren Ford
Heyjudeneddies · 25 March 2026
Agent replied · 22 April 2026
We’re really pleased to hear that arranging a valuation has gone smoothly for you so far. It’s great to know Lauren Ford has been able to assist you in a helpful and efficient way.
Thank you for taking the time to share your experience, feedback like this means a lot to the team here at Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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