Every review we hold for the Potters Bar office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the moment I met Vanessa and her team it's was a great experience. They took the stress and strain from me and looked after me from day one. I have now completed and can't thank Vanessa, Robyn and the rest of the team enough. Highly recommended Vanessa McCullum Estates
Sandra · 17 June 2023
Agent replied · 16 June 2024
Thank you Sandra, it was a pleasure to help you with your move.
★★★★★ 5/5
GoogleI found Vanessa very diligent, professional and approachable. I always got swift and regular updates, in what turned into a tricky sale, event's outside her control. She proved to be patient and resourceful. A mention also to Rachel and the rest of team. Well done.
Paul · 20 October 2023
Agent replied · 16 June 2024
Thank you so much Paul, it was a pleasure to help you move. Best of luck in your new home!
★★★★★ 5/5
GoogleVanessa & Rachel have been absolute SUPERSTARS when it came to the sale of our home. We had a really bad experience with another agent and the ladies at Vanessa McCallum Estates were so professional and brought the right buyers through our door. The whole process was smooth from start to finish and we couldn't recommend them more! Thank you ladies :)PositiveResponsiveness, Quality, Professionalism, Value
Molly · 27 August 2021
Agent replied · 16 June 2024
Thank you Molly for your lovely words. We are so happy we managed to get you moved during the tricky Covid period.
★★★★★ 5/5
GoogleI would definitely recommend Vanessa McCallum Estates, they gave us a fantastic service from beginning to end, helping us through a purchaser pulling out at the last minute, getting potential new purchasers through the door to view, dealing with issues as they arose for us as we had already moved 200 miles away. They work as an amazing team. Would use them again if we still lived in the area!!
Caroline · 17 June 2020
Agent replied · 16 June 2024
Thank you for your kind words.
★★★★★ 5/5
GoogleThoroughly recommend this AMAZING team! So informative all the way through, all very friendly, reassuring, when a few little hiccups took place- they fixed them or found alternatives immediately, took great photos of our property. Really felt like we were in great hands. Thank you again for everything :)
Kirsty · 17 June 2023
Agent replied · 16 June 2024
Thank you Kirsty for your kind words.
★★★★★ 5/5
GoogleI purchased my new home through Vanessa McCallum Estates. I found every member of staff to be professional, efficient, curtious, helpful and most of all, very friendly. No phone call was too much bother and if I had a query they were very quick to respond. Special mention of thanks to Vanessa and Rachel. I would highly recommend them.
Ann · 17 June 2022
Agent replied · 16 June 2024
Thank you Ann for your kind words.
★★★★★ 5/5
GoogleBought a property through them and everything was a breeze. The team was very helpful and ensured all parties were kept up to date and informed all the way through. Particularly appreciated how they took care of lots of legwork so I did not have to, nothing was ever a problem to organise or sort. Would recommend them to anyone looking to sell or buy a property.
Wynand · 17 June 2020
Agent replied · 16 June 2024
Thank you so much for your kind review.
★★★★★ 5/5
GoogleVanessa and her team have been extremely efficient and helpful in finding new tenants for my property over a number of years. Would highly recommend using their services.
Maria · 27 June 2024
Agent replied · 26 August 2024
Thank you Maria
★★★★★ 1/5
Googlelack of consistency and disregard for agreements made is not only unprofessional but also highly unacceptable. DONT WASTE YOUR TIME, you are not a solicitor
Aram · 27 July 2024
Agent replied · 26 August 2024
As I explained on multiple occasions Aram, we have to follow a process for anti-money laundering regulations of which you were not happy to comply with. Our client can change her mind at any time.
★★★★★ 5/5
GoogleGreat service. Friendly, supportive and informative. Thoroughly recommend.
Martin · 17 March 2025
Agent replied · 25 April 2025
Thanks Martin, so glad we got there in the end.
★★★★★ 1/5
GoogleDo not waste your time , very rude and unprofessional service. Buyers and sellers try other agent - will.be very disappointed
Razgar · 27 July 2024
Agent replied · 26 August 2024
Razgar, neither I or my staff have actually spoken to you either by phone or email… I will reply the same I did to your cousin Aram…. We have to follow a process for anti- money laundering regulations, of which he was not happy to comply. My client can change her mind at any time.
★★★★★ 5/5
GoogleVanessa and her team were second to none, in helping us find a new tenant. Very professional and friendly and always on hand to speak to us and advise us. 5 star company with 5 star people!
Iain · 22 July 2023
Agent replied · 16 June 2024
Thank you so much, it was a pleasure to help you.
★★★★★ 5/5
GoogleThis is the second time I have used Vanessa McCallum. I can honestly say she gives estate agents a good name!
Great advice, house could have been sold 4 times on the open day, all offers at the asking price or a good percentage above.
Vanessa and all of her team were exceptional in the face of what was a difficult process.
Thoroughly recommend.
Nicola · 18 June 2017
Agent replied · 16 June 2024
Thanks Nic for you lovely words.
★★★★★ 5/5
GoogleQuite simply, the best you can get. An office full of ladies - doing their jobs with style, understanding and so extremely well. Their knowledge is beyond and the patience is second to none. Highly recommend these ladies - was they deserve to do well. Five stars is not enough!
Lynn · 17 June 2021
Agent replied · 16 June 2024
Thank you Lynn for you lovely review.
★★★★★ 5/5
GoogleI am very satisfied with the purchase of the house at this agency, they were very kind to me and also very fast with the situation of the documents
Florenc · 20 September 2023
Agent replied · 16 June 2024
Thank you Florenc. We wish you lots of happy times in your new home.
★★★★★ 5/5
GoogleI will always recommend Vanessa for making the process of our house sale together with her staff a pleasant and professional experience , well done to you all .
Jim · 20 September 2023
Agent replied · 16 June 2024
Thank you so much for putting your faith in us Jim. We wish you well for the future.
★★★★★ 5/5
GoogleProfessional and friendly service with thorough communication, highly recommend.
The · 10 October 2024
Agent replied · 24 October 2024
Thank you, we really hope you will enjoy your lovely new home.
★★★★★ 5/5
GoogleI have bought the place of my dreams through Vanessa McCallum Estates :) Thank you all. The whole family absolutely adores this place.
Paola · 18 January 2024
Agent replied · 16 June 2024
Thank you Paola, we are so happy you love your new home. Vanessa
★★★★★ 5/5
GoogleWe could not be happier with the professional and friendly handling of our property sale. Every phone call was received cheerfully and acted upon immediately. An amazing team.
Joan · 17 June 2023
Agent replied · 16 June 2024
Thank you for your lovely comments we hope you are very happy with your new life in Oz.
★★★★★ 5/5
GoogleVery professional, very smart, very fast, job done.
Vanessa McCallum Estates are the only Agents to Call 😍👍 …
Robert · 19 December 2023
Agent replied · 16 June 2024
Thank you Rob…. So happy we found the perfect buyer for your beautiful home.
★★★★★ 5/5
GoogleRecently purchased a property through Vanessa McCallum estate agents. Despite the lockdown and protracted purchase, they were very professional throughout. Vanessa and her team even picked up and dropped off some post that arrived when completion was pushed back. Very impressed.PositiveProfessionalism
Liam · 27 August 2021
Agent replied · 16 June 2024
Thank you for your kind words Liam.
★★★★★ 5/5
GoogleSuch a great team! Vanessa and her colleagues were such a great source of knowledge and support though the process. I highly recommend them!
Nic · 17 June 2023
Agent replied · 16 June 2024
Thank you Nicola, we got there in the end.
★★★★★ 5/5
GoogleCan’t recommend Vanessa McCallum Estates enough they dealt with everything for us and kept everything moving along very professional. I actually think without them chasing up queries and taking charge of the solicitors the sale wouldn’t have happened very knowledgeable and passionate about the service they offer.
Merissa · 18 June 2019
Agent replied · 16 June 2024
Thanks Merissa
★★★★★ 5/5
GoogleWe just bought a house that was on the market with Vanessa McCallam and we are very happy with the service we got. The staff took all our queries seriously and got everything sorted quickly. Thanks for your help and patience, we love our new home.
Liz · 18 June 2019
Agent replied · 16 June 2024
Thank you.
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