Every review we hold for the Potters Bar office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is a slightly late review, but Vanessa and her amazing team were beyond fantastic! Me and my partner were purchasing our first property in Brookmans Park and throughout the long and frustrating process (due to solicitors), the whole team were on hand to offer advice and support to get it over the line. I can’t thank Vanessa and her team enough for their help!
Sammy · 26 November 2024
Agent replied · 10 December 2024
Thank you Sam for your lovely review. We are so happy that you managed to get your dream home.
★★★★★ 5/5
GoogleWe had a great experience using Vanessa McCallum when buying our house. They are very professional, fast to communicate and easy to talk to. If we sold in the future we would definitely consider using them as our agent.
Philip · 15 September 2025
Agent replied · 22 September 2025
Thank you so much for your kind review… we are delighted you got your forever home in the end.
★★★★★ 5/5
GoogleI thoroughly recommend Vanessa McCallum estates. They were polite, efficient and helpful with our house purchase. They kept us well informed at all times and we were very pleased overall. Thank you!
Maria · 9 October 2025
Agent replied · 23 October 2025
Hi Maria, thank you for your kind words, look forward to giving you your keys to your lovely home. All the best.
★★★★★ 5/5
GoogleThis estate agent was fantastic. Really professional and supportive throughout the initial looking right to the buying stage. We wouldn’t have been able to complete so quickly without there constant assistance and impeccable communication. Thoroughly recommend this estate agent if you would like an experienced hard working professional sale. You will be lucky to have them if you are buying a property they are selling. Top class service from ALL members of the team. I have been recommending to anyone looking to sell. Thank you
Ms · 20 September 2023
Agent replied · 16 June 2024
Thank you so much for your kind words it was a pleasure helping you to buy your dream home.
★★★★★ 5/5
GoogleHighly professional, kept me informed throughout the whole process. A process that had its hiccups however Vanessa and her team always took the time to reassure me and add their helpful feedback. Highly recommend. …
G · 16 August 2025
Agent replied · 16 April 2026
Thank you so much. So glad we got there in the end. All the best.
★★★★★ 4/5
GoogleVery helpful, polite and friendly customer service. Venessa was excellent and communicated with all parties to complete a successful transaction. Would definitely recommend.
Annette · 18 March 2024
Agent replied · 16 June 2024
Thank you Annette for your kind review. I wish you all the best in your new home when it happens.
★★★★★ 5/5
GoogleVanessa was always available to advise and reassure me throughout the process. Her staff were very polite and courteous. Moving is a stressful business but I’m so glad I chose Vanessa McCallum Estates!
Kate · 17 June 2023
Agent replied · 16 June 2024
Thank you Kate, it was an absolute pleasure to help with your sale. I hope you are really happy in your new home.
★★★★★ 5/5
GoogleWould highly recommend Vanessa Mccallum. Herself and her team are amazing. Very caring, genuine and professional. Moving from my beloved house was a big deal for me and they took care of everything. Couldn't have asked for a better agent. Thank you ladies!
Carolyn · 17 June 2022
Agent replied · 16 June 2024
Thank you Carolyn, it was a pleasure to help you sell and find your dream home.
★★★★★ 5/5
GoogleThere is no one else I would go to then Vanessa McCallum estates. Very professional and friendly girls. I brought my first home through vanessa and everything was sorted for me within weeks. Smooth process, always going above and beyond to make it easier. Thank you so much !
Rafaella · 17 June 2021
Agent replied · 16 June 2024
Thank you Rafaella for your kind words.
★★★★★ 5/5
GoogleExcellent service, 10/10 communication, everything was as stress free as possible.
Anybody I spoke to or came into contact with were polite & straight to the point …
Sophie · 16 September 2025
Agent replied · 9 September 2025
Thank you Sophie for your lovely review. We are so happy you managed to secure that property. Enjoy your project! All the best.
★★★★★ 5/5
GoogleVanessa and team were incredible throughout the entire sale process. They were very responsive, transparent and a pleasure to deal with. Highly recommend!
Saavan · 2 November 2025
Agent replied · 23 November 2025
Thank you so much for your kind review, we can’t wait to give you the keys to your fabulous new home!
★★★★★ 5/5
GoogleI’m so impressed with Vanessa and her fantastic team.nothing was too much trouble for them.they were so quick to respond to the many questions raised by my buyers solicitors and quite frankly held my hand throughout the sale process.Highly …
Linda · 16 April 2025
Agent replied · 16 April 2026
Linda, thank you for your lovely review. You were an absolute pleasure to work with.
★★★★★ 5/5
GoogleWe had an extremely wonderful experience throughout buying our first home! Vanessa and Rachel were really friendly and always took that extra step to help us understand the process. They also were very prompt be it responding to calls/emails and even house viewings.PositiveResponsiveness, Quality, Professionalism
Shrut · 17 June 2021
Agent replied · 16 June 2024
Thank you for your lovely review Shrut, was a pleasure to help you find your dream home.
★★★★★ 5/5
GoogleAfter nearly four years trying unsuccessfully to sell my home, Vanessa McCallum found my buyer in less than two weeks! Unparalleled knowledge and professionalism made all the difference. And both my buyers and I celebrated the results!
Melody · 13 May 2025
Agent replied · 12 June 2025
Thanks Melody for your kind review. We are so happy for you and your buyers.
★★★★★ 5/5
GoogleWe recently bought a house marketed by Vanessa McCallum Estates. Vanessa and the team were always on hand, communicative, friendly and professional whenever we needed to call them, and were very practical in making sure the purchase got over the line. We would highly recommend!
Harry · 11 January 2025
Agent replied · 9 September 2025
Thanks Harry, we are so happy it exchanged before the Christmas break and look forward to handing you the keys in a few weeks.
★★★★★ 5/5
GoogleAmazing team. Very professional service. Everything was sorted within two weeks. Special thanks to Georgina and Eve. I strongly recommend Vanessa McCallum Estates!
Ip · 20 September 2023
Agent replied · 16 June 2024
Thank you so much for your kind review. We wish you well in your new home.
★★★★★ 5/5
GoogleAfter a dreary start with another local Estate Agent we switched to Venessa McCallum Estates to oversee the sale of our home.
Venessa gave us a realistic appraisal of our property and we agreed a market …
Mehmet · 16 April 2025
Agent replied · 12 June 2025
Thank you so much for your kind review.. we are delighted you managed to secure your dream home.
★★★★★ 5/5
GoogleFrom the moment I first contacted Vanessa McCallum Estates I can honestly say that my journey with them has been excellent. Vanessa and all members of her team were always friendly, helpful and efficient, always returned my calls and never too much trouble to give advice and support. I highly recommend their services.
June · 19 August 2024
Agent replied · 26 August 2024
Thank you June for your kind words. We are delighted to have finally got you moving. Enjoy your new home.
★★★★★ 4/5
GoogleWe were treated with utmost courtesy at all times. They were very helpful when problems arose, eg when we were abroad and received an adverse survey report which needed action before our return. The admin is a little shaky sometimes but their willingness to help with our purchase far outweighed that.
Ann · 21 August 2024
Agent replied · 26 August 2024
Thank you for your review Ann, so pleased it all worked out in the end for you.
★★★★★ 5/5
GoogleWe would thoroughly recommend Vanessa and her very experienced Team, they were all amazing and kept us updated throughout the process in selling our family home. We liked the fact that they were always transparent with us and we always felt that we were in professional hands. We have recommended Vanessa and her Team to other friends and family who are also considering selling their home. Thanks again for making this transaction less stressful for us all.
Kind regards
Denise, Christine, Gary & MichaelPositiveProfessionalism
Christine · 17 June 2022
Agent replied · 16 June 2024
Thank you Christine.
★★★★★ 5/5
GoogleI recently purchased a property through Vanessa plus team and I couldn't recommend them more! They were brilliant throughout and even with Covid restricting the way they do business, they managed to set up some virtual viewings to support the house purchase. Vanessa helped create a strong link between buyer and seller and ensured a smooth transaction. Once we completed, we were also greeted with a goody bag with references to local businesses and some handy tips on the area.
Thank you all at Vanessa McCallum Estates for the amazing customer service.PositiveProfessionalism
Dominic · 17 June 2021
Agent replied · 16 June 2024
Thank you for your lovely review Dominic.
★★★★★ 5/5
GoogleExceptional Service, Highly Recommend!
I cannot praise Vanessa and The team enough for the outstanding service they …
Simone · 16 April 2025
Agent replied · 10 December 2024
Simone, thank you so much for your wonderful review… it really is appreciated and so happy you got the property that you will make a home.
★★★★★ 5/5
GoogleThe greatest differentiator with Vanessa McCallum Estates is the level of client service and communication. Nothing is a problem and you always know where you are and what is going on. Of course they tend to over value and under estimate the time it will take (but all estate agents do) but they got there in the end and under difficult Covid circumstances. Well done Vanessa and the team!PositiveResponsiveness
Gary · 27 August 2021
Agent replied · 16 June 2024
Glad to have got your house sold Gary. Thanks for putting your faith in us.
★★★★★ 5/5
GoogleFrom the viewing, to getting questions answered to getting the keys to our new home, Vanessa and her team kept us informed.
It was nice that one of her team actually came to the new house with keys and a welcome pack upon completion. A nice personal touch.
Thank you Vanessa.
Rakhee · 17 June 2023
Agent replied · 16 June 2024
Thank you Rakhee for your kind words. We hope you are enjoying your lovely home.
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