Raine and Co reviews

★★★★★ 4/5

Google

Theo kept us fully informed and proved a valuable bridge between buyer and seller

Mike · 10 June 2021

★★★★★ 5/5

Google

Just purchased through R&C Theo & Mazy were both fantastic!PositiveResponsiveness, Professionalism

ALL · 10 December 2021

★★★★★ 5/5

Google

I recently purchased a house with the help of Raine & Co Estate Agents, and I couldn't be more satisfied with the experience. From start to finish, the process was incredibly smooth and fast, exceeding all my expectations. …

Niraj · 17 April 2025

★★★★★ 5/5

Google

George Watson was incredibly helpful and fantastically knowledgable, he assisted us at great length and is possibly one of the best agent in our region. He was confidently able to answer my numerous questions with ease and provided us with great insight and facilitated everything.

Eric · 11 June 2019

★★★★★ 1/5

Google

Terrible from start to finish. Was promised a call back regarding a property numerous times, only happened through weeks of calling and pestering. Viewing - agent was late, knew nothing about the property and had never been in before. Contracts - Names on the contract were wrong, dates were wrong for guarantor forms, one tenant was sent the contract for a completely different property. Inventory - Deep clean mentioned for every room on the inventory but no clean was performed, house was left in dirty, messy state with needle present in one room. Incorrect date on the inventory. I am aware that James who caused most of the issues no longer works for them however I have raised issues with the company (and their management company) many times with very poor response. Terrible HMO management breaking numerous council guide lines. Please avoid if at all possible.NegativeResponsiveness, Quality, Professionalism

Cerne · 10 June 2022

★★★★★ 5/5

Google

S and P services works for them and they are great people, great place to buy or rent a property. They never sold or rent a property without being deep cleaned by S and P cleanes.pone stop place for student accommodation too.

Peter · 3 October 2024

★★★★★ 5/5

Google

James Batten was amazing in our moving process. Couldn’t be more grateful! So friendly and helpful honestly couldn’t ask for more. Thank you Raine and CoPositiveResponsiveness, Professionalism

Yeliz · 10 June 2022

★★★★★ 5/5

Google

As a Landlord so far my experience has been spot on. Keeping me updated all the way. Tenant sorted pretty quickly compared to previous agent. Friendly, helpful staff. Thanks to Theo, Tom, May & Karen so far, hope this continues.

Donna · 11 June 2019

★★★★★ 5/5

Google

Fantastic service by James Batten really smooth and great communication would recommend Raine and Co to anyone great petiole working thank you Janes!PositiveResponsiveness, Quality, Professionalism, Value

Funda · 10 June 2022

★★★★★ 5/5

Google

Theo managed my purchase and I was very impressed with how helpful and communicative he was throughout the process. Every step of the purchase was made easier with his attention to detail and commitment. All team members were professional and lovely to interact with, highly recommended!

S · 11 November 2021

★★★★★ 5/5

Google

After losing out on the first place we put an offer on, Theo pulled out all the stops to find us the place we completed on. He kept us informed and helped keep momentum up throughout the whole process to completion. Thank you.PositiveResponsiveness, Quality, Professionalism

Stuart · 23 October 2021

★★★★★ 5/5

Google

Theo managed my purchase and I was very impressed with how helpful and communicative he was throughout the process. Every step of the purchase was made easier with his attention to detail and commitment. All team members were professional and lovely to interact with, highly recommended!

R · 10 June 2021

★★★★★ 5/5

Google

I was looking for a property to buy for quite a while through lots of different estate agents. I had quite specific requirements of what I needed my property to have. I went to Raine & co and George Watson showed me some properties that might be of interest to me. He always kept me in mind if a new property with the criteria that I required came on the market and soon found me my perfect house!! He is by far the most helpful, informative, patient and pleasant agent I've delt with!! He is very knowledgeable and professional and I highly recommend him. He is definitely an asset to Raine and co.

Natalie · 10 June 2020

★★★★★ 5/5

Google

I had a very positive experience with Vicki and Maria. Their excellent communication made the process smooth and straightforward. Their prompt responses to my questions, as well as those from others, were greatly appreciated

Jaeden · 3 October 2024

★★★★★ 5/5

Google

Great office, everyone was very helpful. I worked with Tom who went to great lengths to help me find the perfect place. Very happy and would recommend to anyone looking in Potters Bar!

Luke · 11 June 2016

★★★★★ 1/5

Google

I wish I had a glowing review of the realtor Steven Threadgold, but this was the most unprofessional experience I have ever had with a real estate agent. Even in a competitive market I expect honesty, transparency, and respectful behavior. In the first property we viewed, he made false promises by claiming the property was "ours" if we wanted it because the other group viewing the property was "waffling back and forth." Little did we know the other group had been finalizing the property with Steven that entire week and he chose not to disclose that information. Awkwardly, we knew the other group and they told us he promised them the property the whole time. I decided to put this experience behind me as I viewed a second property with Steven. Not surprisingly, the same thing happened. I viewed a property and very clearly asked if anyone else was looking at this property and he claimed no one else was interested. After viewing the second property, I said I would get back to him that evening. I called 20 minutes later, spoke with an agent in the office and said I was going to bring my deposit in to reserve the property. The man on the phone said Steven would call me back. I became worried after not getting a call from Steven for ten minutes so I walked back into the office with my deposit right away. As I walked in, Steven said another group had just put a deposit down on that second property after I called. Not only did Steven lie by claiming no one else was interested in the property, but he was in the office when I called and ignored it. I had to appear in person for him to tell me what was actually happening. Do not use this agent or company.

Sydney · 11 June 2017

★★★★★ 1/5

Google

Would not use Raine and Co if my life depended on it. One of their staff Tom in his infinite wisdom put Super Glue in my Council Garage Lock. The boss in there laid her hand on me to unceramently march me out of their office and shut the door in my face scratched my glasses in the prossess when I gave him the estament for repairs. Sorry but I'm a woman of 60 years of age not in my thoughts an appropriate way to treat someone going into their premesses.

Barbara · 11 June 2016

★★★★★ 5/5

Google

I am really glad that we instructed Theo and Raine and Co to sell our house. They certainly delivered. Hard working, enthusiastic, responsive and a pleasure to deal with. Five stars.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 10 June 2021

★★★★★ 5/5

Google

We have had some bad experiences with agents but R&C restored our faith. These guys worked really hard for us in difficult pandemic circumstances. They were transparent and considerate and managed viewings around our working from home schedule. I would recommend them simply for their work ethic and professionalism and the support they offered to us and our buyer over the sale process.PositiveResponsiveness, Professionalism

Colin · 26 August 2021

★★★★★ 4/5

Google

Excellent service from Tom and the team found us a great tennent within a day of being instructed 👍 …

Matthew · 10 June 2020

★★★★★ 1/5

Yell

AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!!

second time attempting to rent a property from herestaff have as much communication skills as a brick and it seems like they've employed a bunch of teenagers that would rather joke around in the officei do feel sorry for any landlords renting through this estate agent because you are sure to lose potential tenants due to the poor customer service

JojjoL · 22 November 2021

★★★★★ 5/5

Google

The sales team at Raines in Potters Bar have been great - just the right mix of friendly and professional.

Mike · 4 August 2024

★★★★★ 1/5

Yell

Terrible!!

These estate agents are useless. They are also rude, disorganised and a nightmare if they manage the property you are renting. They turn up for inspections without prior notice, and have on multiple occasions told prospective new tenants the directions to the house and expect you to show them around and answer questions on the property!!!Avoid

LACHEF · 19 March 2014

★★★★★ 1/5

Google

Absolutely useless... don't miss you Tom

Klara · 10 June 2022