Raine and Co reviews

★★★★★ 5/5

Google

Thankyou for all your hard with the purchase of our property in particular Navid who worked extremely hard for us. Navid was extremely responsive, kept us up to date and was able to provide very helpful advice and guidance. I would would reccomend Raine and Co and would use them again.PositiveResponsiveness

Nickolas · 10 June 2021

★★★★★ 5/5

Google

We used Raine as sole agents for the sale of our property in Potters Bar. From the start they were friendly and professional and I felt that they were always there to help. The sale was protracted through no fault of Raine, but the office communicated quickly and kept me positive but realistic. Both George and Theo were always close to the sale and a great support through the process and beyond. My weekly visits to the office became part of my social routine and the whole team always made me feel welcome .i am really pleased with all aspects of the sale and would recommend Raine to anyone, with confidence.PositiveResponsiveness, Quality, Professionalism, Value

Gordon · 26 August 2020

★★★★★ 1/5

Google

Trying to get anything done takes countless phone calls and emails. What’s the point in a landlord paying an estate agent if they don’t do their job? Been with previous estate agents where stuff just gets done or landlord just deals directly with issues but with this company the maintaince team don’t seem to have enough staff and things take forever

Fia · 10 May 2024

★★★★★ 5/5

Google

Had to relocate due to job. Contacted nearly all estate agents in the area giving them what I need and my budget and time frame. Honestly speaking Raine and Co were the only ones who fulfilled all my wishes :). Cannot Theo enough for finding and assisting me every step of the way without hestitation, allowing me to focus on the relocation and new job (even advising for my children where the good schools are in the area)! Just little things like this make the biggest difference. The rest only got back to me 2 weeks after the completion through Raine (a bit of shame if you ask me) Just a big thank you to Theo!

Social · 10 June 2020

★★★★★ 5/5

Google

A very professional team especially Theo, George & Jackie who we frequently dealt with ! They were always available at the end of the phone & would always return a missed call. Theo & George worked tirelessly on the negotiations as we had a few problems, but they were always upbeat & positive. They really are two of the nicest most helpful & genuine gentleman. Jackie then tied up all the ends, & trust me, there were a lot of ends ! She was always cheerful & very helpful to get an exchange & completion date. Thank you all so much for your help & we love our new home 🏡 Also the card & orchid were a lovely extra touch. Can not recommend Raine & Co enough.

Dawn · 10 June 2020

★★★★★ 2/5

Google

A company solely out for themselves. Tenancy agreements are AGREEMENTS made between the landlord/estate agent and the tenant-to-be. Simple demands such as rephrasing or addition of small clauses should not be a problem. These were rejected with no question of alteration. Inventory, referencing fees e.t.c are high. Mid way through our tenancy, a 'to-let' sign was placed without our knowledge in our front garden. Figuratively 'digging us an early grave'. Not a good way to make people feel comfortable in their own home. Upon looking to rent again, and signing up for them to email us potential properties, we received nothing. I called up after a month and was told that it is ' Not their job to look for properties for us'... what is exactly is their job then, if we sign up for email notifications for suitable properties? This aside, their method of dealing with repairs etc. Is quite good... That is until contractors turn up unannounced to fix issues, despite REPEATEDLY being told to call ahead. They would let themselves in without our consent to do so. Some contractors would turn up without booking a time slot, meaning I have had to stay in on a couple of occasions and delay going into university. Private landlords are the way to go. Do NOT waste your time. I'd like to think the company has more potential, but from my experience, they do not recognise the importance of customer care, and do little besides work in their own interest.

Edward · 11 June 2019

★★★★★ 5/5

Google

Selling my late parents empty home became a difficult and drawn out task due to various legal problems and a water leak. Theo was brilliant, literally rolling up his sleeves and preventing the water leak from doing any more damage to the property. Way above the service you would normally expect form an estate agent! During the protracted period Theo, Jackie and George constantly informed all parties about progress. No hesitation in recommending them. Thank you.

Paul · 10 June 2020

★★★★★ 5/5

Google

Paul, Elsa & Michael were a pleasure to deal with. They made our move so easy and I always felt that they really wanted us to get our dream home. Couldn't be happier.

Enzo · 4 August 2024

★★★★★ 5/5

Google

Could not tell you how impressed i was with rain and co and theo . From start to finish he was excellent not only was he always there to talk,he gave me advice about things also . After being with another estate agent for nearly a year i decided to change to rain and co ,although there fees was a bit more it was money very well spent . I would reccomened anybody to go with rain and co . 5 starts from start to finish .PositiveResponsiveness, Quality, Professionalism, Value

Ricky · 23 October 2021

★★★★★ 5/5

Google

The service provided by George Watson was better than we had received from any other Estate Agents that we had been dealing with. He went out of his way to try to find us a property to match our exacting needs and was in instant contact as soon as a prospective property came on the market.We would have no hesitation in recommended George at Raine and Co. Derek & Heather Wilcox

Derek · 11 June 2019

★★★★★ 5/5

Google

Very happy with the service that Navid and the rest of Raine & Co provided for the sale of my flat. They were all friendly, approachable and professional and went to great lengths to ensure my sale completed. Navid especially helped manage the sale despite long legal delays and did a great job dealing with various issues, keeping me updated throughout. Beyond that, the team did a great job with the Rightmove listing, in particular for taking 360° photos to create a virtual tour online.PositiveResponsiveness, Quality, Professionalism, Value

N · 14 June 2021

★★★★★ 5/5

Google

Extremely professional and helpfull with great knowledge of the industry. Even though I did not buy through them as the house I liked was with a different agent I viewed several properties with them and had been speaking to Theo, Navid and George for several months. They are all passionate about their job which is refreshing to see, so polite and they were happy to give advice along the way. I really enjoyed my dealings with them and would not hesitate to recommend them! Thanks all KeiranPositiveResponsiveness, Quality, Professionalism, Value

K · 10 June 2021

★★★★★ 5/5

Google

Excellent service, especially Theo who went above and beyond to make sure everything went smoothly with the sale. Would highly recommend the Potters Bar Agents. Thanks very much

Ruth · 10 June 2021

★★★★★ 5/5

Google

Very pleased with the service we received from Raine and co. Tom was so helpful and went above and beyond for us. Thank you Nikki and StevePositiveResponsiveness, Professionalism

Nikki · 10 June 2021

★★★★★ 5/5

Google

Couldn’t recommend Raine and Co more! Elsa and Zara were really helpful finding me somewhere quick and stress free. Amazing customer service!

Sophie · 3 September 2024

★★★★★ 5/5

Google

Theo was excellent. First rate service from start to finish. Kept us fully up to date and handled the whole process with aplomb. Cannot speak more highly.PositiveProfessionalism

Peter · 14 June 2021

★★★★★ 5/5

Google

My experience with the Raine and Co Potters Bar branch was great. It was a complicated road to completion but Theo was fantastic! He was always available to answer any questions and gave regular updates. From the initial valuation to the day of completion Theo and his team have been professional, clear and simply outstanding. I would recommend them without any hesitation!

Tash · 10 June 2020

★★★★★ 5/5

Google

Theo and his colleagues at Raine & Co have been an immense help with the property purchase, both through helpful information, but also doing their best to accommodate our needs, book in viewings or help with any queries throughout. They were also incredibly welcoming once the purchase went through, and we appreciate all the effort they have put in to making a stressful process as smooth as possiblePositiveResponsiveness, Professionalism

Dragos · 26 August 2021

★★★★★ 5/5

Google

We have had a great experience with Raine & Co. They are very professional and clear. We would definitely recommend them.

Hannah · 14 January 2026

★★★★★ 5/5

Google

Just purchased through R&C Theo & Mazy were both fantastic!PositiveResponsiveness, Professionalism

Anthony · 26 August 2022

★★★★★ 5/5

Google

My sons Matthew & Mark Dean and myself Jane Fletcher have had an excellent service from Liam through the selling of 2 St Vincent Way. Very helpful and very polite and excellent communication with him. Will definitely use Liam again. Can’t thank you enough for getting the sale over line.

Jane · 13 February 2025

★★★★★ 5/5

Google

I have just completed the sale of my late father's house through Raine and Co, Potters Bar .It was a lengthy and complicated transaction, but we were guided through each step by Theo Faulkner. He kept us informed at all times, and gave us excellent advice. From the initial valuation until completion day, he was relentlessly optimistic and good humoured. I can't recommend him highly enough!

Alison · 10 June 2021

★★★★★ 5/5

Google

Theo was absolutely brilliant throughout the whole transaction, I couldn't give him a higher recommendation.PositiveResponsiveness, Quality, Professionalism

Abby · 14 June 2021

★★★★★ 5/5

Google

Theo was great throughout the sale. Would be very happy to use them again.PositiveProfessionalism

Evie · 26 August 2021