Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
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5/5
GoogleA massive cheers to Jamie, Katie, Mel, and to rest of the team as well. All have been absolutely brilliant to deal with from start to finish, all have helped me sell 3 houses in a very short period of time, all were good prices, and all of them had good buyers to with with them all too (all went through very smoothly). Would definitely recommend, and would definitely use again. Cheers Brad.
Bradley Β· 14 April 2026
Agent replied Β· 17 April 2026
Thank you so much for the amazing review. We are thrilled to hear that our team of Jamie, Katie, and Mel made your selling experience smooth and successful. We are grateful for your recommendation and look forward to working with you again in the future. Cheers to you and your successful house sales!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleKeira was really helpful, as were the other estate agents, amazing customer service, good communication, Keira was able to answer all the questions we had and make the whole experience more enjoyable!
Aimee Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We strive to provide excellent customer service and it's wonderful to hear that Keira and our team were able to exceed your expectations. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI purchased my house with them was helped by Kate her service was excellent and would recommend her anytime, the mortgage advicer very helpful but the solicitor suggested was a nightmare
Logy Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you for choosing us to help with your home purchase! We pride ourselves on providing excellent service and are happy to hear Kate exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have a small portfolio of properties in the Portsmouth area & Mann/Tom have managed these for the last few years.
Tom is a consummate professional. Always available, excellent communicator & very knowledgeable about the local market.
Highly recommended.
Tony Β· 9 December 2025
Agent replied Β· 23 December 2025
Thank you for your kind words! We are so glad to hear that Tom has been able to effectively manage your properties and provide excellent communication throughout the years. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotThank you so much to Nick in theβ¦
Thank you so much to Nick in the Sheerness branch for all his help and advice whilst we were moving. Nothing was too much trouble and he was always at the end of the phone to answer questions. Any issues that we had he reassured us and made us feel at ease. If I ever move again I would not hesistate to go back to him. Thank you again.
Stacey Β· 23 December 2025
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5/5
GoogleTom has been really easy to work with and very professional. He always returns calls and does his very best to give 100%.
Rebecca Β· 13 April 2026
Agent replied Β· 17 April 2026
Thank you for your positive feedback! We take pride in providing excellent service and are glad to hear that Tom has been easy to work with and maintains a high level of professionalism. Your satisfaction means everything to us! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleMann&Co have been brilliant so far and a special thank you to Keira,Mellissa and Darren. Five stars to you all .
Jason Β· 14 April 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words and encouragement! We strive to provide exceptional service and it's an honor to receive five stars from you. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleVery satisfied with Mann servise and advise specifically thanks to Thomas Robinson step by step guid and help us ππ β¦
Su Β· 13 April 2026
Agent replied Β· 17 April 2026
Thank you for the positive review! Our team at Mann prides ourselves on excellent service and we're glad Thomas was able to provide helpful guidance. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleWhat can i say. Not having sold a property for some years now i felt a little overwhelmed. Jamie from MANN Portsmouth arrived at our door to provide a valuation on our property. The moment he entered our house he made my wife and I feel very relaxed about the whole process. His knowledge about the properties in the area and what we could obtain for ours made us feel at ease straight away and he provided a valuation that we were extremely satisfied with. But it didn't stop there. Jamie continued to provide all of the information we needed and within two weeks our property was sold. I cannot rate Jamie and the team highly enough. I must also mention Anna at MANN Waterlooville who has also been extremely helpfull in our search for a new property. All of the sales team at MANN have been extremely kind and courteous to my wife and I throughout this process. Thank for a great job well done.
Kevin Β· 29 May 2024
Agent replied Β· 26 October 2024
Kevin Warren thank you for your glowing 5* review and your kind words, which I have passed onto our dedicated team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have worked with Mellissa now for a good few months for myself, and also recommended others, and she has been friendly, professional and supportive throughout the entire process. She clearly loves her job and that passion shows - she also makes sure the whole process is as smooth as possible for every client she deals with! Excellent service!
Sam Β· 3 April 2025
Agent replied Β· 23 April 2025
Thank you for your kind words! We are so glad to hear that you have had a positive experience working with Mellissa. Our team is committed to providing friendly and professional service to all of our clients, and we are happy to hear that it shows. We appreciate your recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleJust sold my property and many thanks to Katie for helping me through the auction process to a successful conclusion
Michael Β· 11 April 2026
Agent replied Β· 17 April 2026
Thank you for choosing us to assist you with the sale of your property! We are thrilled to hear Katie provided you with a successful auction experience. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleHad a very professional experience from start to finish. Keira was helpful, friendly and knowledgeable. Nothing was too much trouble. Would highly recommend Keira to anyone.
Helen Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you for your kind words! We are thrilled to hear that Keira provided you with a professional, friendly, and knowledgeable experience. We agree that she goes above and beyond for our customers and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI've had a great experience with Mann helping me to find a property for my BTL. Mellissa was really helpful and positive, showed me a lot of properties and gave me an insight of ones that weren't even listed online yet. Mellissa is really great to work with, so if you're thinking of using MANN estate agents, you'll be lucky to get Mellissa to help you.
Kliment Β· 8 November 2024
Agent replied Β· 8 December 2024
Thank you for your terrific 5* review and for your complimentary comments Kilment Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have recently moved into our new home and we couldn't thank Jessica and Lee for making it possible, everything has been extremely smooth sailing, they have kept in contact the whole time ,have given us updates and chased up anything that was missing! they have been great when talking about the home and answering any questions we had! We hope them the best in the future, Thankyou for helping us find our home!
Dolly Β· 29 April 2024
Agent replied Β· 26 October 2024
Thanks for the excellent 5* review Dolly Webster! Best wishes, Lucy, Customer Relations.
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5/5
GoogleHaving completed the sale of my late motherβs house last week, Iβve been very pleased with Mann&Co at North End, and very much appreciate the communication from Jamie Ridge, the manager.
After several βprobate issuesβ we lost two potential purchasers, but I was very impressed at how quickly Mann got prospective buyers through the door again, very quickly , and on each occasion obtained an offer within a matter of days!
Would recommend them for any future sales.
Linda Β· 22 November 2025
Agent replied Β· 23 December 2025
Thank you for sharing your positive experience with Mann & Co at North End! We are so glad to hear that our team, especially our manager Jamie Ridge, was able to effectively communicate and get your late mother's house sold quickly despite probate challenges. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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4/5
GoogleLike to say Iβm very happy with Manns Portsmouth especially Mel who if I needed any help was always at the end of the phone, we are so happy to finally be in our forever home, also to Darren who was always on the end of the phone when I needed to rant he kept me very calm, would definitely recommend.
Lisa Β· 24 November 2024
Agent replied Β· 8 December 2024
Thank you for your kind words and for recommending us Lisa! We're thrilled to hear that Mel and Darren were able to assist you and keep you calm during the process. Enjoy your forever home! Best regards,
Lucy, Customer Relations Team
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5/5
GoogleTotally professional service from start to finish. Nothing seemed too much trouble and requests were met with a very helpful approach. Special thanks to Daren Crown and Jamie for all the support.
Joanne Β· 27 October 2025
Agent replied Β· 10 November 2025
Hello Joanne,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you found our service professional and helpful from start to finish. Daren Crown and Jamie will be delighted to know they made such a positive impact.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleWe got a lovely experiance from MANN sales and letting agents portsmouth,especially βKeiraβ she helped a lot with viewing according with our convenient timings,and followed up without any delay,always had a smiling face while explaining about our doubts,Also i want to say thanks to one more person βMellisaβshe followed up through mails and calls.we highly recommend Mann portsmouth for first time buyersππ
Vishnu Β· 20 March 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We are thrilled that Keira and Mellisa were able to provide such a helpful and friendly experience for you. As first-time buyers, it's important to have a team that truly cares about your needs and we are happy to have been able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleOliva was proffesional and gave a top tier approach. Highly recommended.
Stanley Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you so much for the positive feedback! Our team takes pride in providing top-tier services and we are thrilled to hear that you had a professional experience with Olivia. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe really fell on our feet when we chose Jamie and his team to sell our house. The tenacity of the negotiating team supported by an enthusiastic Manager has proved to be a winning combination. Having had absolutely no success over several months with another agent we switched to Mann & Co. who had been eager to take on the sale of our property. True to their word they had our house sold in under week and at the desired price. We have absolutely no hesitation in recommending Mann & Co. sales team in Portsmouth.
Mark Β· 27 October 2023
Agent replied Β· 26 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot thank Jamie, Daren and all the office staff for their professionalism and help with a very challenging sale. Having previously engaged the services of another local Estate Agents whoβs efforts were, I would politely say, less than adequate at best, dealing with Mann and Co was a breath of fresh air. I cannot recommend them enough and the five star rating is more than earned and deserved. From start to finish each step has been dealt with in a professional and knowledgeable way, their experience in the local housing market is exemplary, which without, I would imagine our property would still have a βFor Saleβ sign outside. I canβt thank them or recommend them highly enough. If you are looking to sell, or buy, these are the people you should be talking to. Once again Jamie, Daren and the team in your office, a big thank you!
Ann Β· 27 October 2023
Agent replied Β· 26 October 2024
Many thanks for your fantastic 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI've been having only a positive experience with the lettings team so far. Alfie was great and made the whole process of my move to a shared house as smooth as possible. He kept calling and informing me about the different stages of my application. There were literally no issues with my application.
I think that the whole process took less than 2 weeks and I had the keys to my room.
Alfie did a great job and I can definitely recommend this estate agency.
Daniel Β· 27 October 2023
Agent replied Β· 26 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotCharged me a fully managed Service butβ¦
Charged me a fully managed Service but couldnt fulfill the service as had no keys to my property, charged my 10% when it should have been 7%...refunded me after complaint, never visited my property, visited after complaint but never recieved a report. Left them after 1 year had to pay another year upfront as you need to stay with them for 24 months minimum. So ultimately, i paid double for a Tenant find service. Live and learn!
Francis Β· 20 July 2026
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5/5
GoogleI would like to extend my heartfelt gratitude to the MANN Agency for helping me secure this wonderful home. Special thanks to Miss Mellissa and Mr. Joshuva for their dedication, support, and professionalism throughout the process. Your guidance made everything seamless, and I couldnβt be happier with the outcome. Thank you for making my dream home a reality!
Nimi Β· 3 November 2024
Agent replied Β· 10 November 2024
Thank you for taking the time to leave us your 5* review Nimi! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.