Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur agent Leigh was super helpful and always got things sorted for us :)
Kit · 18 June 2021
Agent replied · 17 June 2024
Hello Kit Livsey
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleWe needed a property at short notice, Leaders were fantastic in searching & showing us what was in our price range. Their friendly, respectful and discreet approach to our situation was beyond reproach. The staff went out of their way to ensure everything was ready for us to move in on the date specified. Will definitely use them again when required and have recommended them to friends. Well done team :)
Kev · 19 June 2017
Agent replied · 17 June 2024
Hi Kev, thank you for taking the time to leave a review. We are delighted you have been happy with the service and recommended our Portsmouth branch to friends! We will be sure to pass your kind words onto the team.
★★★★★ 5/5
GoogleVery good overall. I used Leaders Portsmouth as letting agents for a house I inherited and for about 9 years all was well until the last tenant caused some problems (which Leaders dealt with professionally) but because of the distance involved I decided to sell.
Consequently I also have experience of Leaders' sales who are also excellent. I got weekly updates on progress and everything went through smoothly. Happy to recommend.
David · 19 June 2017
Agent replied · 17 June 2024
Hi David, thank you for taking the time to leave feedback. We are delighted that the Portsmouth office provided you with such a high level of service throughout the letting of your property and the eventual sale. We will be sure to pass your kind words along to both the lettings and sales teams.
★★★★★ 5/5
GoogleGreat customer service from enquiry to key collection. Was looked after by Joe Mayle, he was great. Friendly, super helpful, and never once let himself sound annoyed when I rang up a hundred-odd times to ask silly questions!
Leah · 15 May 2025
★★★★★ 5/5
GoogleGreat company fast communication from Sarah. She helped a lot .The house too is very big. Has a huge kitchen 3 bathrooms which is over enough.
Naomi · 30 July 2024
Agent replied · 29 August 2024
Dear Naomi Asare
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat customer service from kelsie at leader's, she always goes out her way to call me with properties that are about to go on or have come back, very polite and she has great knowledge on what she is talking about
Thank you kelsie
Margaret · 18 June 2023
Agent replied · 17 June 2024
Dear Margaret
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJoe mayle was very helpful.
Akinmukomi · 16 March 2026
★★★★★ 5/5
GoogleLeaders agency helps me to find out a new home and they are very honest, happy to clarify all the doubts.
Vinny · 22 September 2024
Agent replied · 22 October 2024
Dear Vinny Panchi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
Google“Fantastic experience with Joseph Mayle at leaders Portsmouth Professional, responsive, and made the entire process seamless.
Joseph · 4 December 2024
Agent replied · 23 December 2024
Dear Joseph Thomas,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWill be renting a property through the agency soon and so far so good, it has been a very smooth ride most especially with Annie who took time in putting me through every detail in a very professional way. Their services are really superb and I will be introducing some of my friends to the agency soonest.PositiveResponsiveness, Professionalism
Rebekah · 30 August 2021
Agent replied · 29 August 2024
Hi Thenameisbecky,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleThank-you to Michael and his colleagues for their patience in my house purchase and for being pro active in keeping me upto date with the progress..well done to you all x
DENISE · 19 March 2024
Agent replied · 17 June 2024
Dear Denise Spencer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleAnnie is very accommodating and will answer all the questions needed.
Joy · 18 June 2021
Agent replied · 17 June 2024
Hello Joy Marie Resco-de Chavez
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleVery helpful and detailed people. Rob is super amazing. Great team.
Esther · 18 June 2021
Agent replied · 17 June 2024
Dear, Esther Ajiboye, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI had a very good experience with Leaders, the team was very helpful, considerate and flexible. They supported throughout the whole process and were always able to help with my enquires that I had. It was very nice to receive a call from Chloe to let me know that everything was on track and to ask me if I needed anything else.PositiveProfessionalism
Myrna · 30 August 2020
Agent replied · 17 June 2024
Hello Myrna Santos
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Leaders Shannon has always been particularly helpful and always has the answers to the questions we have and is always polite and efficient.
- ABeck Team
Info · 18 April 2024
Agent replied · 17 June 2024
Dear Info Abeckservices
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSo far I give Leaders letting and Estate agents, Portsmouth a 5 star rating. Very responsive and always ready to help. Hope they will keep it up.
New · 18 May 2024
Agent replied · 17 June 2024
Dear New Lease Of Life Adenike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI'm an 'accidental' Landlord and eternally grateful to Zoe for being so well organised. I'm terrible with managing paperwork and all that sort of thing...so glad She's got me covered.
Mick · 19 March 2024
Agent replied · 17 June 2024
Dear Mick Savage
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWill be renting a property through the agency soon and so far so good, it has been a very smooth ride most especially with Annie who took time in putting me through every detail in a very professional way. Their services are really superb and I will be introducing some of my friends to the agency soonest.PositiveResponsiveness, Professionalism
Thenameisbecky · 18 June 2021
Agent replied · 17 June 2024
Hi Thenameisbecky,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJust bought a property with leaders - Michael was really helpful and if he wasn't available one of the other staff were there to give advice/updates. Just about to pass the property to the rental team and looking forward to receiving the same level of service.
Micheal · 18 June 2020
★★★★★ 5/5
GoogleChristian was excellent with pushing our company let through quickly and efficiently. We needed somewhere ASAP and he kept me constantly updated and informed. Thank you very much Christian! You made the journey very easy and pain-free! :-) I highly recommend anyone looking to rent to go through Christian at Leaders.
Jenni · 19 June 2017
★★★★★ 5/5
GoogleI am very impressed with the inital interaction I have had with Leaders especially with Rob who was very helpful and answered all of my queries very quickly. Will have to wait and see how the customer management side of things is but if it is anything like the lettings team you are in good hands.PositiveResponsiveness, Professionalism
Jordan · 18 June 2021
Agent replied · 17 June 2024
Dear Jordan Baker,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe have been dealing with Leaders Portsmouth now for a few months, a great company to work with. Georgia, Leigh, Cherry & all the others we have been working with have been professional, punctual across all areas & are very responsive. Thank you for everything, we look forward to the future, working with you all.
CJ ElectricalPositiveProfessionalism
CHAE · 18 June 2021
Agent replied · 17 June 2024
Hi Chae Jenkinson,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJoesph Mayle, the trainee lettings consultant, kept me up to date throughout the entire procedure and helped the move transition seemlessly.
Alvin · 8 August 2024
Agent replied · 29 August 2024
Dear Alvin Varanat
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMichael H did a fantastic job in handing the sale of my property in Fratton. Very professional and a pleasure to do business with. He even kept the whole solicitors thing on track. So my 5 stars are for Michael!!
Marti · 18 June 2023
Agent replied · 17 June 2024
Dear Marti,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.