Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMichael Humphrys and his team have been exceptional in helping with the purchase of our new home
Always on hand even out of hours. Called me with regular updates. Even talking to solicitors on my behalf. Outstanding service Thank you Mr Humphrys and your amazing team. Your dedication is above and beyond. MR & Mrs T
Car · 18 June 2020
★★★★★ 5/5
GoogleVery kind and helpful staff , warm welcome every time .....
Thanks for help to Will Gaskin and Special thanks to Christian Topler ..
Thank you wery much!
Tibor · 19 June 2018
Agent replied · 17 June 2024
Hi Tibor, thank you so much for your positive comments about Leaders Portsmouth!
★★★★★ 5/5
GoogleThis is my first time using leaders and they were absolutely fantastic. Thorough communication from the agent Morgan Page! He helped us throughout the whole process and was very patient and willing to give us all the information help we need! I throughly recommend Leaders they have been an absolute pleasure.
Ethan · 18 June 2023
Agent replied · 17 June 2024
Dear Ethan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFirst time using Leaders and I have to say I’m very impressed with their customer care throughout the process. Jack Hind dealt with me from start up until move in day and he was brilliantly helpful all the way through. Communication was great and he was professional from viewing right through to signing contracts. Highly recommend Leaders North End to anybody.
Ryan · 18 June 2022
Agent replied · 17 June 2024
Dear Ryan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleSmooth and efficient services, has always delivered a high standard of work, special thanks to Chloe and the team.
Debbie · 18 June 2021
Agent replied · 17 June 2024
Hi Debbie Johnson,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Portsmouth branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleRobert was very helpful in keeping me and my girlfriend updated through all the steps and explaining them clearly.
Marco · 18 June 2021
Agent replied · 17 June 2024
Hi Marco Custodio,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAnnie Savage was very helpful from start to finish would recommend her to anyone looking to rent in Portsmouth.
Rob · 18 June 2021
Agent replied · 17 June 2024
Hi Rob Page,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleExcellent company always easy to contact and communicate with, big shout out to joe for all his help, made the process a breeze
Harry · 16 December 2024
Agent replied · 23 December 2024
Dear Harry Cooper
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have found Leigh to be very efficient in managing my properties. Problems are normally resolved quickly which is what I require in a management company. The whole team at Portsmouth under Annie run a professional office.
Peter · 18 April 2024
Agent replied · 17 June 2024
Dear Peter Crabtree
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a very pleasant experience dealing with Leaders. Sarah, my contact was very informative and helped with all aspects of the processes. Highly recommended
Jonathan · 3 November 2024
Agent replied · 10 November 2024
Dear Jonathan Britchford
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe used Leaders to find new tenants for our property, they found tenants quickly. The team have been very helpful and professional. Would highly recommend.
Claire · 3 November 2024
Agent replied · 10 November 2024
Dear Claire Stephens
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSelling my home through Leaders Portsmouth has been a good experience. The staff especially Mike and Natasha, have both been very quick to respond to my queries with clear and precise information with no sales waffle. I have been kept upto date throughout the whole process which has been invaluable. I would definitely recommend anyone to use Leaders.
Francyne · 19 June 2018
★★★★★ 5/5
GoogleI particularly want to mention the kind help, support and ongoing assistance of Callum Dootson. Nothing has been too much trouble for him and in every aspect he has acted with professionalism. Due to the service he has provided I would be very happy to recommend him to others.
David · 18 June 2023
Agent replied · 17 June 2024
Dear David
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders have made renting my house out very easy from the beginning. Good communication from the start and throughout. I would recommend using them.
Angie · 3 November 2024
Agent replied · 10 November 2024
Dear Angie Reynolds
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRob and Sarah did a great job letting my flat within a matter of days - especially so close to Christmas.
Jayne · 16 December 2024
Agent replied · 23 December 2024
Dear Jayne Tonkin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleWe recently had the misfortune of purchasing a property that was being sold through Leaders, Portsmouth. Others had commented to us that they are the worst estate agent and we have found no reason to disagree. Their administrative fiasco (I won't call it a process) seems designed to frustrate sales; their so-called move manager would not even respond to our emails or phone calls and twice we had to make formal complaints to head office to get any response whatsoever, but whilst management placated us with words, we're not convinced they actually did anything to progress the sale and certainly nothing to address our issues, whilst they consistently failed to manage their uncommunicative, vacillating, bad client, turning this already traumatic purchase into a pure nightmare. At the end, we were handed the keys to the property with curtness bordering on rudeness as though (and I'm sure this is the case) they wanted nothing more to do with us. Possibly the worst customer care I have ever encountered in my entire life, I will certainly avoid them in future.
Pamela · 18 June 2023
★★★★★ 5/5
GoogleI am having excellent experience settling in our new home with Shannon Patterson being our property manger from leaders Portsmouth very friendly, helpful and attending to issues accordingly.
Alice · 15 August 2024
Agent replied · 29 August 2024
Dear Alice Masedza
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders have been providing a fully managed service on my rental property in Portsmouth for several years. I cannot fault them. The property management team are friendly and efficient and provide a reliable and excellent service. Sales and Marketing also bend over backwards to help, and provide any assistance where they can. Most recently with a valuation and market reviews, they went the extra mile. Try the best, and you can forget the rest.
Lucy · 20 June 2015
Agent replied · 17 June 2024
Dear Lucy
Many thanks for your review, we appreciate your comments and we are glad you have enjoyed working with us. We look forward to working together for many years to come.
★★★★★ 5/5
GoogleExtremely happy with Leaders service. The Team in Southsea are brilliant, just sold our mum's property, it was a pretty stressful time and Matt Dalton, Oliver and Stephanie did their utmost to ensure it went as smoothly as possible. Always keeping us updated and trying to push things through for us. You cannot fault their professionalism, efficiency and commitment. Thank you so much, we will definitely use your services again.
Louisa · 19 June 2019
Agent replied · 17 June 2024
Hi Lisa, we are so happy to read such a great review about Leaders and the team at Southsea. We understand and appreciate what a complicated and stressful time the sale of a property can be but we are delighted to read that Matt, Oliver and Stephanie have been able to offer so much support and assistance throughout this! We will ensure your comments are passed onto the team who I know will be so pleased to read such wonderful feedback. We look forward to helping you again in the future! Kind Regards, Leaders
★★★★★ 5/5
GoogleLeaders have a good service delivery and will surely give you what you want so you can engage them because gave me what I wanted.
Adebola · 22 September 2024
Agent replied · 22 October 2024
Dear Adebola Adebajo-olowa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have visited to this agent twice there is one lady is there name is Evan she is really nice person and helped me what I have been looking for 10/10 thanks
Zack · 18 May 2024
Agent replied · 17 June 2024
Dear Zack Kurd
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service, they were all very helpful and made sure I understood what was happening every step of the way. Any questions I had were answered in a timely manner. A* 10/10
Emma · 18 May 2024
Agent replied · 17 June 2024
Dear Emma Cooper
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been working along side Georgia and Cherry at Leaders for a few months now. I have not got one bad word to say about the pair of them. They are highly professional, attentive and also very transparent and easy to deal with. Thank you for everything and I look forward to continuing our work together for the foreseeable future.
Mack GumbrellPositiveProfessionalism
Mackenzie · 18 June 2021
Agent replied · 17 June 2024
Hi Mackenzie Gumbrell,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Portsmouth branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleExcellent service, they were all very helpful and made sure I understood what was happening every step of the way. Any questions I had were answered in a timely manner. A* 10/10
Emma · 14 May 2024
Agent replied · 10 November 2024
Dear Emma Cooper
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.