5/5
GoogleVery cosy restaurant. Excellent spot if you're not too familiar with Japanese food as the menu is extensive with lots of detail. Food was delicious, the sushi was fresh and the wait wasn't too long. Fantastic meal and great atmosphere.
Trusted Agent profile · Portsmouth
Verified
Kings Estates Portsmouth reviews
★★★★★
457 reviews across 1 platform
67 Albert Rd, Portsmouth, PO5 2SG
Kings Estates's office in Portsmouth, at 67 Albert Rd, is rated 4.2 out of 5 across 457 reviews on 1 platform, including 457 Google reviews rated 4.2.
Reviews
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely lovely. I live 30 miles away and this is my 5th time over two years for Sakura. Seafood Fried Rice (Gomuki Chahan) and Lava Roll were so rich and flavourful. Each bite was oozing with joy. Their Unagi has the right amount (perfect) of umami and texture. Just divine. Highly recommended!
5/5
GoogleKev was a brilliant agent who was so helpful in selling my sisters house through a probate sale. He went above and beyond what most agents would do in looking after the property while vacant. His communication was good and we were extremely pleased with all aspects of Kings Estate Agents.
1/5
GoogleAvoid this agent and especially Rachel as i can remember. Really rude and asking for many information which themselves don't know. To rent a simple house for a couple it's not enough to have a full time job with a good salary but to also have a homeowner guarantor!!!! Again to rent a 1bed house for a couple. Extremely rude and with an attitude in her voice. AVOID
5/5
GoogleFantastic food and service within a great setting! Highly recommend and will definitely be back. The Southsea Maki is a must.
1/5
GoogleThe food here was really good but very concerned down the side of the restaurant is absolutely disgraceful. Actually saw a rat when I left. I can only presume this is from the rubbish left on the floor and around the bins will not be returning until this is clean and tidy.
5/5
GoogleWe ordered last night again and wow! Amazing , huge portions of fresh delicious food! Sushi and noodles are gorgeous, we also eat in often and get sushi and there famous LYCHEE COCKTAIL, we love it. Gorgeous decor aswell defo recommend over any Chinese
5/5
GooglePopped in for some lunch on a Thursday... I was the only person there, so it was cool and calm with interesting decorations. The waitress was very friendly and helpful. I had the salmon & tuna sashimi 'bento box' (although it wasn't called that on the menu) and it was AMAZING! Fresh, tasty, great flavours and perfect portion. I recommend you go and try it!
5/5
GoogleMy favourite asian restaurant in portsmouth and the best value sushi i have ever had. My most visited restaurant in portsmouth right now, i highly reccommend to all. The staff are really lovely too, they always remember my name and make sure im well looked after
5/5
GoogleCommunication was never an issue. Updates were regular, and every step of the selling process was explained clearly. The entire team worked efficiently, and the house was sold at a price we were happy with.
1/5
GoogleAs a tenant that got accommodation through them, they never reply to your emails and even if you call them they always say they will get back to you but they never do. They needed access to out flats multiple times per week for months now. If you are an international student they would suggest you a website to pay to find you a UK based guarantor. The website are scammers, they make you give your bank details and they never provide you services but they create scheduled payments from your account that even if your bank cancels they are still able to get money from you. Don’t use these guarantors if they suggest they to you! Do not trust either king’s estates referring them to you or the fake guarantors. I was supposed to leave my flat this month last year but they didn’t let me know or gotten back to me about when they’re coming for inspection. They never fixed the windows when they said they would. It was raining and cold and they told me they would have come to fix it but they never did so I put tape around it because it was so cold I couldn’t sleep during winter time. Most of the tenants at our building had the same issue. They may indeed have the ideal places for accommodation in the pictures online but their customer service is non existent and I wouldn’t recommend them. In terms of the deposit being returned, they never reply to emails you call them and they say they’re looking into it but every time you call again they are not aware about it. They charged 216£ for cleaning the carpets (even though when I entered they were dirty and had stains on them literally it had a red substance everywhere) , which was fine but instead of giving me the rest of the amount back (which should have been 440-460£) they returned 216£. The communication with them is so poor they say they will get back to you but they never do and when you keep calling them about an issue they are never aware of it even if you called again and they say that it’s not an issue of their team and it’s the finance team which is ALWAYS busy when it comes to contacting them. The whole process of returning the deposit back takes so long of which you also need to keep reminding them and if there was an issue they never get back to you if you dont keep calling. Also they grant access to your flat whenever they want. They send an email some hours before entering and there have been multiple occasions when lots of us didn’t grant access but they still came for viewings. This kept happening multiple times per week. Even if you refuse with a reasonable statement they do not care and they still come into your flat. But I believe that the broken window was the worse, especially with all that wind and the snow when it’s been so cold and they kept repeating their lies that they would have fixed it or when they tried to steal as much of my deposit as they could.
4/5
GoogleThe food here is amazing, it’s a shame the staff are so short like they are in such a rush or don’t care to be cheery. I’ve been here twice now and, though I am quite familiar with japanese food, the lack of descriptions on the menu makes it hard to bring people who are unfamiliar with it, particularly older people. I will keep coming back for the food, especially the ramen, but the service and ambience need a lot of work as they kind of ruin the experience.
5/5
GooglePerhaps enough just to say "Excellent ', ""Worth a visit". But worth adding, that the service was quick & the food was good, not "Michelin ⭐", but as good as anywhere in UK, A great choice of Sushi and Sashimi. Crispy Ebi Prawn Tempura, great Gyoza and my favourite "Unagi Kabayaki" - Grilled freshwater eel in teriyaki sauce 😋. I would eat her every day, if I had 💰💰💰. A lovely, private atmosphere, with small booths. Very child friendly (if your children eat Japanese food) - gifted lots of sweets on departure! Thank you 🙏🏻
5/5
GoogleThe decoration and the way the restaurant is organised works wonderfully. We were put in a two person booth-ish area, but it was very cute and nice. We had a range of nigiri and maki, and the “spider maki” (soft shell crab maki) was my favourite. We also got the tempura prawns, chilli and chicken stir fry udon and the tempura ice cream. Also, the waiters were very kind and helpful. My partner wanted to try some sake, and the one the waitress recommended was beautiful. So so good, will come again!
3/5
GoogleYears ago this was a 5* go-to, I don't think it's rose tinted reminiscence but the food isn't as good/ flavourful/ value as it once was. Staff are still nice and the venue just the good side of cosy/busy.
5/5
GoogleFood was great, atmosphere was fantastic. Staff were nice but were rushing us a little bit but thats because of the time we got there but other than that, no complaints!
5/5
GoogleFood was absolutely amazing, authentic and fresh, the atmosphere was super cosy and the staff were really attentive and lovely, I can’t fault it and I’m excited for my next visit:)
5/5
GoogleLovely place to eat. Food was tasty and filling.
3/5
GoogleThe only downside and reason for the negative review is that I feel rushed out of the restaurant. When I dine, I don’t like to be rushed, it is not a nice experience and I appreciate that they need to turn over tables, but just let diners relax rather than hurry them out of the door. That it poor service and I don’t appreciate it.
5/5
GooglePopped in for some lunch on a Thursday... I was the only person there, so it was cool and calm with interesting decorations. The waitress was very friendly and helpful. I had the salmon & tuna sashimi 'bento box' (although it wasn't called that on the menu) and it was AMAZING! Fresh, tasty, great flavours and perfect portion. I recommend you go and try it!Food: 5Service: 5Atmosphere: 4
5/5
GoogleWe had some viewings recently with Bluebell, who was very helpful and knowledgeable about the properties we were seeing. It was very refreshing to have an agent who was prepared, rather than one who had never been to the property/said nothing when showing us the place. Can't comment on the rest of their services, but Bluebell was excellent.
5/5
GoogleGreat sushi and set up of the booth. Sushi seems fresh and is always tasty. Card machine wasn't working so had to find a cash machine.
5/5
GoogleIf I lived in Portsmouth, I would be a regular!! The food was nice 🤤 and good value for money. I loved that it is a small and intimate restaurant. Biggest complaint- too much choice on the menu! Trying to decide what to have..... I wanted it all! Photo of the Squid tempura and Ebi Katsu don
1/5
GoogleYou’re going to be homeless if you try to find a property through Kings. They say they’ll call you back but never do. Hardly give you any updates after a viewing. I’ve viewed too many properties with them after which I confirm my interest but they never helped me to understand why “the landlord chose to go ahead with another tenant”. Staff can be rude sometimes and just don’t want to help you.
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