Trusted Agent profile Β· Portsmouth

Cubitt & West Portsmouth reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,023 reviews across 2 platforms

3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD

Part of Cubitt and West, see every office.

Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,023 reviews on two platforms, including 270 Google reviews rated 4.7.

Google logo

4.7 / 5

270

Reviews on Google

This office

Trustpilot logo

1,753

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Abi Valentine-Rugg is a star!!

Abi Valentine-Rugg is my point of contact and she is an absolute star!

Tom Β· 25 March 2026

5/5

Trustpilot

Hi I would like to express my thanks to…

Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company

Amanda Β· 12 April 2023

Agent replied Β· 23 October 2024

Good afternoon Amanda,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

A huge thank to the Southsea team

I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.

Sherria Β· 26 July 2022

Agent replied Β· 23 October 2024

Good afternoon Sherria,Thank-you for your kind words about Maddie & Julie from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director

5/5

Trustpilot

Amelia is a great asset to the company

Amelia Grant has been great in the process of searching for a house. I am a first time buyer and have learnt a lot from the information that she has provided. She has put me in contact with a mortgage advisor who has stretched my budget massively and she keeps in regular contact with different property’s when they become available and is always happy to help.

Mark Β· 11 November 2021

Agent replied Β· 23 October 2024

Good morning Mark,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Amelia- I will be sure to pass them along.Kind regards,Neil PiperOperations Director

5/5

Google

Emily was really helpfull in my tenancy process. She made it really smoth, she answered all my questions, She was really helpful and patient an amazing service πŸ‘ 100% recommended. thanks a lot for her effort. 😊 love my new place πŸ™‚ …

Farkas Β· 6 June 2025

5/5

Trustpilot

Many thanks

Would just like to say a big thank you to John, Richard, Charlotte and the team for their excellent service .Always professional, efficient, reliable, friendly and helpful.Nothing too much trouble ,very reassuring through every stage of the sale.I would definitely recommend them to anyone thinking of selling or buying a property .Thank you all very much .

Debbie Β· 17 December 2022

Agent replied Β· 23 October 2024

Hello Debbie, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West

5/5

Trustpilot

Straight forward house move

Once we met David and his team we knew we were in safe hands as this was our first move in 33years we were anxious about what was ahead.Rebecca and Elliot managed the viewings professionally and gave us immediate feedback.David was always available to answer any questions or concerns.we would just like to say Thank you once again to David and the team.

Mrs Β· 5 April 2022

Agent replied Β· 23 October 2024

David and his team will be delighted to know that they made you feel this way. They are an experienced team and always endeavour to provide the best service possible. Thank you.

5/5

Trustpilot

Thank you Cubitt and West!

I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.

MISS Β· 14 December 2025

5/5

Trustpilot

Great service

Julie, Lorraine and the team at the Southsea branch made buying my house from them a lot more managable! Really happy with the support, communication and updates provided by Julie, who was quick to reply and was able to push things forward when I struggled with solicitors! Many thanks!

Sarah Β· 15 August 2023

Agent replied Β· 23 October 2024

Hi Sarah,Thank you for leaving a review! It's great to hear how positive your experience with Julie, Lorraine and the team at Southsea has been and how their support and communication has made the process of buying your house so much more manageable.Best wishes,Cubitt & West.

5/5

Trustpilot

Thank you

Julie was brilliant when we had any queries on what was going on and no one was telling us anything she was able to clear up any questions or confusion during the purchase process.

Hannah Β· 5 July 2024

Agent replied Β· 23 October 2024

Hello Hannah,Thanks for your review, we're delighted you're happy with our service. We wish you all the best in your new home!Thanks again, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

My wonderful house hunting experience with Abbie

I had a very wonderful, transparent and clear cut experience with Cubitt & West letting agency.Abbie Tallack is the best,she made me feel at home,she gently put me through all the process,this was the most wonderful experience I have had with housing, expecially for a new person in the UK. And she was honestly thorough too. Thanks Abbie.

Esther Β· 25 October 2022

Agent replied Β· 23 October 2024

Good morning,Thank-you for the kind words about the Portsmouth Lettings team and in particular Abbie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating Β£100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

C&W's Cranleigh branch .

C&W's Cranleigh branch have sold my house for me. Dealing with Kerry-Ann, Claire and the rest of the team has been great from the word Go, making you feel that you're in safe hands. They're always happy to answer your questions and put your mind at ease. They appear to have a bit of drive that some of the local competitors seem to be lacking.

Mr Β· 10 February 2026

5/5

Google

This was an extremely stressful period due to my work situation taking me away from home. What made it better though was the help of Marcus and Amy who were always on hand to guide us through the process! They were very professional. Special shout out to Dan also as he helped with an very urgent query on a Saturday morning and was able to put our minds at ease.

Dom Β· 27 October 2020

Agent replied Β· 26 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Trustpilot

Excellent

Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.

Alex Β· 11 April 2024

Agent replied Β· 23 October 2024

Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West

5/5

Trustpilot

Cranleigh Cubitt and…

I can’t recommend Cranleigh Cubitt and west enough. Putting our house on the market just before a pandemic wasn’t what we had planned, but the team at Cranleigh branch was so helpful and provided us with regular updates. Kerry-anne went above and beyond to answer any questions I had or worries, even if this was out of office hours. The whole team are incredibly friendly and helpful.

Jessica Β· 10 June 2021

Agent replied Β· 23 October 2024

Dear JessicaMany thanks for your review and recommendation. I am so pleased that you found the Cranleigh team to be so helpful. Kerry-Anne consistently goes out of her way to assist our customers. She and the team at Cranleigh will be delighted to read your complimentary review. Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Pro Active Company

The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.

Coral Β· 28 July 2024

Agent replied Β· 23 October 2024

Hi Coral,Thank you for your lovely review! We're thrilled to hear that Scott's professionalism and friendly approach made a positive impression on you. We're here to help you move forward whenever you're ready.Best wishes, Cubitt & West

5/5

Trustpilot

Had a really great experience

Had a really great experience with Cubitt and West when arranging my valuation. Molly was really helpful and went through the process when I was unsure how it worked and Molly has since emailed asking how things are going and offering support and help if needed. Really impressed overall and have no hesitation recommending

Laura Β· 17 February 2023

Agent replied Β· 23 October 2024

Good morning,Thank-you for your kind words about our Waterlooville office and in particular Molly-Mae- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

We’re really pleased with the team at…

We’re really pleased with the team at Cubits. They helped get the flat back on the market very quickly. Sophie was very helpful and friendly which made the process easy and smooth.

Stephen Β· 23 July 2024

Agent replied Β· 23 October 2024

Hi Stephen,Thanks for your review, we're delighted to hear that you're happy with our service. We strive to help our customers through what can be a stressful time.Best wishes, Cubitt & West

5/5

Trustpilot

Would recommend!

Would recommend Cubitt & West Portsmouth. They helped us with rental; explained what was going on and what was happening from start to finish. Marcus helped us with our evaluation regarding renting and Becky kept us informed on what the next steps were and what was happening with the renting process. Overall, they were friendly and were very straightforward which we liked.

Debu Β· 21 March 2022

Agent replied Β· 23 October 2024

Good afternoon,Thank-you for your kind words about the Portsmouth lettings team of Cubitt & West and in particular Marcus & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Excellent team at Cubitt and West led by Maddison.

Maddison and her team were very proactive at marketing my mum’s property and Robin kept me informed of viewings and any feedback. Once we had a buyer, Julie was very helpful in keeping me up to date with progress and any queries about the process. Thank you.

Su Β· 8 September 2023

Agent replied Β· 23 October 2024

Hi Su,Thank you for leaving a review! It's wonderful to hear how proactive our agents have been at marketing your mums property, as well as how helpful they've been in keeping you up to date throughout the process.Best wishes,Cubitt & West.

5/5

Trustpilot

Oliver Munro is great

Oliver Munro is great, answered immediately and from there on out he was very responsive. Where it takes days to hear back from agent,Oliver has responded within minutes, sometimes even seconds! He was a true professional. His advice and support through closing was invaluable. He was polite, available, friendly, and knowledgable. I have and will continue to recommend him to all my friends.

Miss Β· 18 January 2022

Agent replied Β· 23 October 2024

Dear Alexandra,Many thanks for taking the time to give Oliver at our Purley branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.It was a great pleasure passing on your kind words, Oliver was delighted to read your positive comments. Best regards,Becky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Great Service from C & W

Very pleased to have sold my house through Cubitt and West. Maddison and Nicola were great and showed many people around before the right ones chose the house. Very pleased with the service from all the people at C & W.

Andrew Β· 20 January 2024

Agent replied Β· 23 October 2024

Hi Andrew,Thank you for leaving a review! We're delighted to hear how pleased you are to have sold your house with the help of our agents and how happy you are with the service you received.Best wishes,Cubitt & West.

5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble was exceptional in the handling of Mum's sale of her flat. When things got too much and we didn't understand what was being asked of us, Julie called and reassured us, also emailing us to let us know what was happening at every step. Its a shame the process isn't a little quicker, but now Mum is moved in, and we can look back, Julie made it a pleasurable experience.

Rebecca Β· 8 February 2024

5/5

Trustpilot

BTL property sale

Just completed on a BTL property sale. Very smooth service and Julie Bramble kept us up to date on the progress throughout. Many thanks.

Simon Β· 19 November 2024

Agent replied Β· 23 October 2024

Hello Simon,Thank you so much for your lovely review! We're glad to hear that John, Sarah, Lisa, Donna, and Garry provided you with such excellent service and communication. It's fantastic that your Woodingdean property sold so quickly and smoothly.Best wishes, Cubitt & West

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