Every review we hold for the Portishead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the start of communications Chloe Worthington of Woods Portishead has been an absolute STAR!!! Chloe managed to find us the most incredible property .... on the exact road we wanted, with seconds of first enquiry!! Wow! If that's not great service, I don't know what is! Blown away by how friendly and helpful Chloe and the team are. Thank you! Would highly recommend Chloe if you're looking for property in portishead and surrounding areas :-)
Angela · 9 September 2022
Agent replied · 6 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say that my experience with Chloe has been fantastic. Chloe showed me a property and was so positive and full of passion. Chloe made me feel very relaxed whilst looking around and I was able to have all of my questions answered with ease. Chloe helped get the move-in process started so quickly, and had been so helpful every step of the way. The branch is full of lovely, friendly staff!PositiveProfessionalism
Morgan · 26 August 2022
Agent replied · 6 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRebecca was great to deal with all made so easy and on time
Warren · 11 October 2025
Agent replied · 9 December 2024
Thanks for your great 5* review Warren. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team were super helpful! Would 100% recommend them to anyone. Thank you guys so much
Abbie · 27 September 2026
Agent replied · 11 October 2026
Thank you for the amazing review! Our team is dedicated to providing excellent service and it's wonderful to know that we exceeded your expectations. We appreciate your kind words and thank you for choosing our business. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience from Woods to help with rental of apartment at Burlington Court Portishead. Joe Tapscott was the main contact that showed me the apartment and Emily Smith helped with the paperwork. Both were very professional and provided excellent service. I would happily recommend them to anyone looking for a property. Many thanks to Joe, Emily and the rest of the team. Regards, Terence Carstens
Tm · 12 July 2023
Agent replied · 26 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve had a fantastic experience with Woods in Portishead in helping us secure our rental flat in less than a month since we first enquired. Joe has been great since the start, noting our must-haves and finding us a perfect flat. Everything has been very efficient and we have been kept informed throughout. Glad to have the team on hand during our tenancy going forward.
Megan · 29 June 2023
Agent replied · 6 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t recommend this company enough!
We had a very bad time with a previous agency, and Woods came in and were so genuinely concerned for our situation, offered us lots of options, and successfully got our home rented out with a tenant in a short time.
Thank you Woods :)
Beth · 15 January 2026
Agent replied · 15 April 2026
Thank you so much for your kind words! We're so glad we were able to turn your experience around and find success in renting out your home. It was a pleasure working with you and we appreciate the opportunity to help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter previous bad experiences with estate agents we thought long and hard about who we would use to handle our recent sale. We had multiple agents round to value our property but Woods were the only ones who genuinely seemed to want our business during the valuation and gave us the confidence that they would secure us a prompt sale.
It proved to be an excellent choice to go with them, there were some initial issues with rightmove which they dealt with promptly and as promised they quickly secured us a sale. There were multiple frustrating issues with our buyer and their solicitor all of which they dealt with very well and professionally . Tim Wood in particular went the extra mile contacting us at weekends and whilst on leave to update us and reassure us, he was a total star. Mention must also go to Daniel and Brittany who we also had multiple dealings with and who were both equally professional.
All in all a very positive experience which has gone a long way to restore our faith that not all estate agents are completely useless! Highly recommended.
Thanks guysPositiveResponsiveness, Quality, Professionalism
Paul · 26 August 2021
Agent replied · 6 July 2023
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleMy first experience with a letting agency and I was so happy with the service I received. Kristina was so helpful in guiding me through the process and made me feel that no question was silly. I received up to date information on the letting process and Kristina made what was a very quick process as smooth and stress free as possible especially considering the current circumstances. Thank you all the portishead branch for all your help over the last couple of weeks; it has been very much appreciated!PositiveResponsiveness, Professionalism
Naomi · 26 August 2021
Agent replied · 6 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Woods has been extremely positive, albeit our local branch is in Bradley Stoke our sale was dealt with via the team at Portishead. Dan promptly came to visit for our valuation and was really polite and helpful, he made it very clear he wanted our sale and came back with a highly competitive offer. We chose Woods because we felt our sale was in good hands with Dan and this was affirmed when we saw the care and attention he took in marketing our home. The arrangements made for viewings were efficient (all done in one day bar two viewings) and we received multiple offers straight away. From market to sale took a week and a half!
Unfortunately, our solicitors were completely the opposite in terms of professionalism, efficiency and most importantly communication. Despite this, I have to give a special mention to Tim at Woods for his efforts in pushing through not only the sale of our home, but in assisting us with getting our purchase resolved too. I know this was frustrating to everyone involved and I think without his efforts we may still not have exchanged now! Tim went over and above to help us and I cannot recommend their service enough.PositiveResponsiveness, Quality, Professionalism, Value
Matt · 26 August 2021
Agent replied · 6 July 2023
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe were looking for a Flat, complicated by not living in the area. Right from the onset, Chloe from Woods, was brilliant. Friendly and forward-leaning, we could not have asked for a better Lettings Negotiator to help us. Chloe was professional, helpful, knowledgeable and efficient. We had so many questions, but Chloe was always there at the end of a telephone or email, to guide us through the process. Paperwork was dealt with effectively, and Chloe always kept us in the loop, regards what was going on, and how things were progressing. No other Estate Agent answered our requests for help, except Woods. And if Chloe is anything to go by, as a perfect exemplar of Woods, then you are in very safe hands indeed. Thank you Chloe, thank you Woods, truly a fantastic service from you both. I can not recommend the service we have received highly enough.PositiveProfessionalism
John · 26 August 2021
Agent replied · 6 July 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA thank you to Rebecca Lima for her help with everything!
Toby · 11 October 2025
Agent replied · 8 January 2025
Many thanks Toby for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the first time I've sold a house - having no idea of the process involved the team at Woods put me at my ease very quickly with their extremely friendly attitude and knowledgeable approach to the local market. The current Covid circumstances added another dimension to this process and was handled with decorum and discretion, following all the safety regulations in place by the government, keeping me in the loop at all times hence making it a stress free time. I would heartily recommend Tim Wood and his team to anyone considering selling their property - many thanks to you all.
Toni · 6 July 2021
Agent replied · 6 July 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have found the experience with Woods estate agents extremely easy and painless. I can only praise the professionalism of Meg Paddock and the branch manager Taylor Bennett. Nothing was ever to much for them, I believe Meg went above and beyond in her duties with other agents and solicitors to ensure a timely completion. Definitely would recommend woods if you are looking to sell and buy your future home!
Sally · 2 November 2022
Agent replied · 31 May 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to thank Brittany & Tim for their help with our purchase in Portishead. They were friendly, professional & interested in our journey. They were super efficient in dealing with any queries we had and were in regular contact with us throughout. They helped us secure our proposed moving date & were even there to congratulate us on moving in day. Thanks for all your help, great team! Chris & Claire
Claire · 6 July 2022
Agent replied · 6 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust moved into mine and my partners first ever rental property yesterday. Every step of way Kristina was only a phone call away to answer any questions will had which As you can imagine a lot being first time renters. With Kristina help and guidance along the way made things so much easier.
Everything involved was very easy all online and simple to follow( anything that needed signature, affordability check Ect). Picked up keys and that was it.
Liam · 6 July 2021
Agent replied · 6 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a new Job in Portishead and was desperate for finding a house within months as house renting demand outweigh the offers in the area. We had Emily for our move and she was lovely and professional! very informative, friendly and always available for help on time. The other staff were also really lovely and helpful! Thank you Emily for helping us move and making it happen smoothly. would definitely recommend Woods!
MaherPositiveResponsiveness, Quality, Professionalism, Value
Maher · 26 August 2021
Agent replied · 6 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were looking for a house in Portishead to rent for just 8 months and were on the point of giving up. But Kristina Kay at Woods Portishead pulled out all the stops and fixed us up with a house that could have been designed with our requirement in mind. Kristina didn't just go the extra mile - she did a half-marathon on our behalf!! (and the landlord got a good deal out of it too!) So focused, so dedicated. Thank you Kristina! A real credit to Woods Portishead.
Jackie and Dave
Dave · 6 July 2020
Agent replied · 6 July 2023
Thanks Dave for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy
★★★★★ 5/5
GoogleWords cannot describe how happy I am with Woods; especially Jennifer Yeates. I had an awful experience with another agent in Briatol and needed to move in to a new property quickly. Jennifer made this happen. She was extremely helpful and kepy in regular contact throughout the entire process.
The apartment is exactly as described - well presented, clean and very quiet.
I would also like to mention Ross; thank you for a smooth exchange of keys / paperwork.
Thank you once again; I am one very happy tenant :)
Rebecca · 6 July 2020
Agent replied · 6 July 2023
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 5/5
GoogleKristina was amazing, that's all I can say.
I went in to Woods to find out about letting my fathers place and it was all sorted out without any stress and a tennant was found immediately with everything taken care of. Kristina advised me exactly how to organise the apartment so that it would be appealing to someone looking for a nice flat and that was it.
Very efficient and helpful at every point. Thank you to Kristina at Woods
Catherine · 6 July 2020
Agent replied · 6 July 2023
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe sold our property through Woods and cannot express how fantastic the service was. From the moment Taylor came to value our apartment she understood our needs, listened and really ‘got’ us. Between Dan and Taylor they kept in touch with us weekly and actively found viewings, nothing was ever too much trouble. We have dealt with various estate agents in Portishead and it was clear from the start that Woods would go that extra mile for us. Would highly recommend Taylor, Dan and the team to anyone.
Stephanie · 6 July 2020
Agent replied · 6 July 2023
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleI recently had the pleasure of a property visit with Rebecca, and I was thoroughly impressed with her service. She was professional, friendly, and extremely knowledgeable, making the entire process smooth and stress-free. Rebecca took the time to answer all my questions and provided valuable insights about the property. Her attention to detail and approachable nature truly stood out. I would highly recommend her to anyone looking for a new property at Portishead via Woods. Thank you, Rebecca, for your excellent service!"
Sreeraj · 10 December 2024
Agent replied · 24 December 2024
It’s really lovely to read another 5* review and recommendation Sreeraj. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are looking for a property to rent, we met Emily Smith in Portishead lettings. Emily has been notifying us as soon as a suitable property is available, which in these time is difficult with a shortage in rental properties.
As Emily is very professional with a warm personality, I am sure Emily will find the ideal let for us soon. We have every confidence in her.PositiveProfessionalism
Hazel · 26 August 2022
Agent replied · 6 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional, nice people to have on your side, efficient and speedy, exactly what needed !
Thank you Meg, James and team !
John · 29 March 2025
Agent replied · 11 October 2026
Thank you for your terrific 5* review and for your complimentary comments John. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.