Trusted Agent profile
★★★★★
128 reviews across 3 platforms
40a Station Road, Port Talbot SA13 1JS
Clee Tompkinson and Francis's Port Talbot office at 40a Station Road is rated 4.3 out of 5 across 128 reviews on three platforms, including 65 Google reviews rated 4.5. The 19 Facebook and 44 Trustpilot counts are for the whole business. Checked 9 October 2026.
65
Reviews on Google
This office
19
Reviews on Facebook
Business-wide
44
Reviews on Trustpilot
Business-wide
Every review we hold for the Port Talbot office, from every platform, shown as written. First names only.
5/5
Facebookthank you to nathan and the team for great customer service with my daughter laura on purchasing her very first home today. dealt with professionalism, speed and accuracy and she looks forward to her future in her new home.
Thank you Deb for your kind recommendation, we hope Laura had a great first Christmas in her new home, we wish you and the family all the best for 2020.
1/5
TrustpilotClee Tompkinson & Francis. Dealing need to be doubled checked
Can't believe this company is getting worse.
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
1/5
GoogleThey managed one of our properties for 3 years, they had a habit of never being transparent to us and every-time the tenant just raised a question they suggested we do and pay for an unnecessary repair, never felt they were fair! and strong enough to face the tenant's demandy attitude. When it came to annual gas check, we had to remind them. For routine inspections?! We had to remind them. STRONGLY NOT RECOMMENDED
1/5
TrustpilotDoesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
1/5
TrustpilotTravelled 6 hours to view a house only…
Travelled 6 hours to view a house only to recieve a txt message to let me know due to sickness (on a saturday morning) that our viewings had been cancelled. Tried calling the office several times - no answer!
5/5
FacebookFantastic experience working with Chris on a recent property sale on my family's behalf. Friendly and incredibly proactive at adapting to the shifting health landscape. Courteous and efficient to boot. Highly recommended.
Thank you David for allowing us to work with you to sell your property, was a pleasure working with you and the family to get the best result. We wish you all the best for the future. Kind regards all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
FacebookWould highly recommend to everyone, very helpful and friendly. And a big thank you to Kelly for everything she did for me .
5/5
FacebookFantastic company, really happy with the service. Many thanks to Julie who helped with every step of the sale and move!
5/5
GoogleJust want to thank all the staff from the Port Talbot office. They were very professional and helped us throughout the purchase of our house. Cant thank them enough.
Thank you for your kind review
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleReally good experience throughout. Ashley remained professional and friendly and helped us feel comfortable with moving into our first ever house! Would highly recommend!PositiveResponsiveness, Professionalism, Value
Thank you Alice glad that your experience with us was an enjoyable one
5/5
GoogleWe were delighted with the help and advice we received from Julia Evans when she found us the perfect match for our needs. She is professional and very approachable, attentive and friendly.
Thank you for your kind review
5/5
GoogleThis is the best estate agent around, the staff members here are honestly the best and incredible. Regardless if you are a viewer, buyer or a seller they will be very supportive and give you the best service. Just bought a property of them …
5/5
GoogleReally good experience throughout. Ashley remained professional and friendly and helped us feel comfortable with moving into our first ever house! Would highly recommend!PositiveResponsiveness, Professionalism, Value
Thank you Alice glad that your experience with us was an enjoyable one
5/5
TrustpilotWe’ve been using C T F Pontardawe for…
We’ve been using C T F Pontardawe for over twenty years.They have always been very professional and friendly. Whenever we’ve had queries their customer service has been exemplary.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
5/5
TrustpilotWe definitely chose the best...
CTF dealt with the sale of our property during lockdown. Staff were brilliant and helpful, kept us up.to.date and were 100% professional during visits.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleGreat estate agent, knowledgable about the area. Quick to answer questions. Easy to deal with, made our purchase go smoothly.PositiveResponsiveness, Professionalism
Thank you Huw for your lovely review much appreciated by all the team.
1/5
GoogleGave away inaccurate information about us to a vendor and lost us a house sale. Failure to comply with GDPR. Poor service.
No GDPR rules were broken. We were asked as an agent if you were on the market with us and we simply replied no not yet, we were awaiting your instruction.
5/5
FacebookSuper friendly staff, very helpful and smooth process on their part in purchasing a property up for sale with them!
Thank you so much for your review Laura we hope your well, if you need any property advice in future we would be pleased to help, kind regards all the team from Clee Tompkinson Francis Swansea
5/5
TrustpilotFrom start to finish
From start to finish, the service has been exceptional. Both Ryan and Carol are an asset to the company. The kept us informed throughout and even though the pandemic delayed our sale, they got us through. I certainly would use Clee Tompkinson and Francis again. A great local Welsh company indeed.
5/5
TrustpilotHappy to recommend
What should've been a quick, painless service was dragged along somewhat thanks to our Buyer's solicitors.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleA pleasure to deal with the guys at Clee, Port Talbot.PositiveResponsiveness, Professionalism
Thank you Anthony glad to be of assistance
5/5
TrustpilotI sold my house with CTF.
I sold my house with CTF.. we completed today.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Clee Tompkinson and Francis's Port Talbot office has 128 reviews across three platforms: 65 on Google, 19 on Facebook (across the whole business), 44 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Clee Tompkinson and Francis is rated 4.3 out of 5 across all 128 reviews, and 4.5 out of 5 on Google from 65 reviews, checked 9 October 2026.
Clee Tompkinson and Francis, 40a Station Road, Port Talbot SA13 1JS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.