Clee Tompkinson and Francis reviews

★★★★★ 5/5

Google

I am selling a few properties due to the dissolution of a BTL portfoilo. In recent months I have dealt with lots of Estate Agents all over South Wales. I currently have a house listed with Clee's Port Talbot which very quickly received an offer and currently sits Sold STC. The same branch of Clee's are also selling the property for my buyer of a different property which I have listed with another agent. I am beyond impressed with their service, not only do they respond to all enquiries quickly helping to move the transactions along, they also do it with a smile and kind tone. I am a pain, I call regularly as I am held to strict timescales for completion, yet every call is taken and each email sent is responded to. Hats off to you Clee's, I am a very tough cookie to impress, with the patience of a gnat, but you have continuously impressed me over recent months. I can genuinely feel your positive energy travelling down the phone lines, even when I am close to tearing my hair out! If I had more to sell in Port Talbot I would list with you in a heartbeat, however as I do not I am taking your name with me to Swansea, and will look to list the Swansea property with your branch over there. Thank you Clee's Port Talbot. We are not over the line yet, but i am of little doubt, if we can complete this side of Xmas, you will be the reason why!

Faiways · 13 April 2024

★★★★★ 5/5

Trustpilot

Neath Branch recommended

Bethan, Sian and the team from the Neath branch were brilliant and helpful, kept us up to date and were very professional during visits.

Joanna · 6 October 2025

★★★★★ 5/5

Google

Julia and the team at Clee was wonderful from start to finish! I have bought a few properties from them and they have also managed them like it was one of their own. I will highly recommend them and I also want to add how friendly and welcoming I was made to feel everytime I visited their office in Port Talbot! Excellent Service!!!!!!!!!

Nicholas · 13 June 2020

★★★★★ 5/5

Trustpilot

Excellent estate agents. We had a very positive experience with…

We had a very positive experience with Clee Tomkinson Francis. Their sales negotiator, Nathan, was particularly professional and efficient. From the initial contact, when he came to the view the property before it was marketed, and every step of the way afterwards. I would have no hesitation in recommending him and Clee Tomkinson Francis to anyone.

Swansea · 31 January 2025

★★★★★ 1/5

Trustpilot

Dreadful Morriston branch

Dreadful Morriston branch. Sharp practice. Continued viewings on a house after we agreed an offer without informing us. Allowed us to drive 5 hours each way for a second viewing to resolve a boundary issue. They did not follow up on this viewing but then accepted a new offer from another party and then asked us to increase our offer behind the back of the new person. Avoid.

HELEN · 20 July 2024

★★★★★ 5/5

Google

My recommendation and feedback for Clee’s Port Talbot could not be high enough. I had a difficult sale due to probate problems and buyers trying to renegotiate. Through out the process the team was excellent. Very fast with photos, launching the property. Lots of viewings and kept me informed throughout. Very professional service and so tenacious with chasing buys. I had excellent service and excellent value for money.

Suzanne · 17 July 2024

★★★★★ 5/5

Google

I recently sold a property with the Port Talbot team.I mostly dealt with Julia (branch manager)absolutely fantastic....Nothing too much trouble,polite,friendly,brilliant communication and the whole process was stress free.If I was to buy or sell in the future i would definitely use Clee again....100% recommended!!! Thanks again guy'sPositiveResponsiveness, Professionalism

Amy · 13 June 2022

★★★★★ 1/5

Trustpilot

Poor customer service

Me and my girlfriend viewed a property in whitland, Carmarthenshire and was not inform at the viewing that there was a holding fee of £100. The estate agent contacted my girlfriend whilst we were dealing with family issues, stating that she had to pay £100, as I was in work she was unsure of what to do and paid the £100. Due to family circamstances we were unable to to move to this property, we have received abysmal customer service throughout the process and money has not been refunded.

Ritchie · 17 July 2023

★★★★★ 1/5

Trustpilot

Appointed Clee & Tompkinson Francis …

Appointed Clee & Tompkinson Francis (Crickhowell) to represent us in land compensation regarding the A465 Heads of the Valley road scheme several years ago. When we enquired about progress it appeared they had lost our application ( we still had letter as proof it had been submitted) so they asked to resubmit the paperwork which we did back 12 months they acknowledged receipt.

Raymond · 15 July 2024

★★★★★ 5/5

Trustpilot

Carmarthen Branch

The Carmarthen Branch staff were brilliant - from us requesting the first viewing, to having our offer accepted within a couple of days, their communication and transparency was excellent.

Consumer · 19 June 2026

★★★★★ 5/5

Google

Just want to say a massive thank you to the team at clee and especially Ashleigh for helping me with the property I wanted!. They were very helpful always available if I had any questions and very professional too. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Jason · 13 June 2021

★★★★★ 5/5

Facebook

Chris and the team at Clee's were exceptional from start to finish. My house was listed within 24 hours on all the propery portals, and sold within 6 days above the asking price. The communication throughout was fantastic and I will use them again for any house sales. Highly recommended.

Selwyn · 10 August 2018

★★★★★ 2/5

Trustpilot

I put my house up for sale with this company

I put my house up for sale with this company last summer 20024. The sales agent's and all staff I dealt with were perfectly pleasant and helpful and the brochure etc all OK . They gave feedback after each viewing.

Mrs · 23 January 2025

★★★★★ 5/5

Google

Fantastic service in managing both the sale of our house and assistance in the move to our fabulous rental property. Particular thanks to Julia and Beth who were consumate professionals. Thank you guys!PositiveResponsiveness, Quality, Professionalism, Value

Pete · 25 August 2021

★★★★★ 5/5

Trustpilot

Professional

Viewing a property with my elderly mother, rep was considerate and professional, allowing Mum to feel very comfortable, explained all about the property patiently.

Leeanne · 18 June 2025

★★★★★ 5/5

Facebook

Big thank you to the Staff at the Walter's road branch and a big thanks to Chris that was always in contact with me through out the whole process, I would highly recommend you guys, and appreciate your hard work 👍

Benny · 10 September 2019

★★★★★ 5/5

Google

Pleasure dealing with clee on what was a complicated transaction. Julia and the team were first class. Would highly recommend this estate agent, and I've dealt with many.

Richard · 13 June 2022

★★★★★ 1/5

Trustpilot

I have been renting a property…

I have been renting a property from clee thompson and francis for 9 months.When we moved in we had flooding after 2 days.We have had to have builders back and fore many times in the 9 months as well as inspections etc.This house as been the worst house i have ever private rented.We have had 9 months of hell.The house will be prohibited in the next 2 weeks as enviromental health as been here twice and said today it will be prohibited.The girls have done the best they can for us,but i do believe they should be checking the properties out a lot more before renting them to families such as us.My daughter suffers feom asthma and we should never have been allowed to rent this in the first place.Although we have an agreement for the last few months not to pay the rent, and some other months in between we have had discounted rent.We always had to pay the agency fee.A good company wouldn't taken that in the stste this house is in.

Craig · 25 October 2021

★★★★★ 5/5

Google

Purchased our first home with CTF and they made the whole experience smooth and easy as a first time buyers! Communication was great and very quick and we would definitely recommend and use again! Special thank you to all the team who helped us along the way! 🫶🏼🏡 …

Ant · 13 April 2024

★★★★★ 5/5

Trustpilot

Pontardawe Branch

They handled sale of my property in Pontardawe - and to be frank there is no-one else I would use. Ryan was professional, friendly and seemed to genuinely care about the house.

Gareth · 19 February 2021

★★★★★ 5/5

Facebook

would like to thank Chris Thomas and all the staff at Clee Swansea for the sale of my house. They were extremely helpful and offered a fantastic level of communication to keep me at ease throughout.

Dan · 13 October 2019

★★★★★ 5/5

Google

I would not have my dream house now if it wasn't for Julia. I had been let down with viewings or call backs from other agencies when trying to buy and Julia got me a same day viewing which led on to me buying my home now! Fantastic company to deal with and will be recommending to everyone. If you are thinking about selling your home, use these, as they really look after you.PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 25 August 2021

★★★★★ 5/5

Google

I honestly couldn't thank the ladies in the office enough. They were really helpful every step of the way, even when I was nagging everyday for an update. As a first time buyer they were extremely clear on what was happening and what the next steps were.

Rhian · 13 April 2024

★★★★★ 5/5

Facebook

Thank you so much for your outstanding service from beginning to completion. It was a very long and difficult situation I was in and all the staff were more than helpful. Infact they went beyond their duty to help me selling the property. Always friendly and helpful. Quick response time on my e-mails and calls. Even in these difficult Corona times they managed to keep the standard at their highest level. Really can't thank you enough all the Team in the Swansea branch for you Class A++++ service

Karin · 19 June 2020