Trusted Agent profile

Clee Tompkinson and Francis reviews

4.3

★★★★★ Great

128 reviews across 3 platforms

40a Station Road, Port Talbot SA13 1JS

Clee Tompkinson and Francis's Port Talbot office at 40a Station Road is rated 4.3 out of 5 across 128 reviews on three platforms, including 65 Google reviews rated 4.5. The 19 Facebook and 44 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

65

Reviews on Google

This office

Facebook logo

4.8 / 5

19

Reviews on Facebook

Business-wide

Trustpilot logo

44

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Port Talbot office, from every platform, shown as written. First names only.

5/5

Google

Looking to buy a new home, the agent that met me at the property during a viewing was by far the best i have encountered. He made my viewing experience a pleasure, we were given all the time we needed to wonder around he made us feel at easy and was very knowledgeable about the whole process. a great job please pass on my thanks to the agent Chris Clarke.PositiveQuality, Professionalism

Ian · 25 August 2021

Agent replied · 12 June 2024

Thank you Ian I have passed your kind words onto Chris for you.

5/5

Trustpilot

Excellent service from Clee Tomkinson…

Excellent service from Clee Tomkinson Francis Swansea office. Based on my experience of selling 2 properties I highly recommend this company.

Dissertation · 30 January 2025

Agent replied · 4 June 2026

Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.

5/5

Trustpilot

Brilliant, personal service

We went with CTF to sell our property because their assessment of the property value seemed to be grounded in good understanding of the local economy. Turns out they were spot on and the property sold at the full asking price within a couple of weeks.

Meg · 16 October 2023

Agent replied · 4 June 2026

Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.

5/5

Trustpilot

On the ball

On the ball. Never a problem making contact. Nothing was too much trouble. We dealt with the Swansea office.

CmW · 30 January 2025

Agent replied · 4 June 2026

Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.

5/5

Trustpilot

The lady that showed us around was…

The lady that showed us around was friendly, and bubble she is a credit to your firm

Erlais · 18 February 2025

Agent replied · 24 December 2025

Thanks so much for taking the time to review, we will pass these kind words on to the member of staff, please feel free to call us anytime if you need anything further, from all the team at Clee Tompkinson Francis Estate Agents.

5/5

Google

Outstanding customer service! Nothing was too much trouble, extremely helpful and professional throughout the sale of our property. Thanks Steffan and co.

Lynette · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind review

1/5

Google

Buying a new home should be an exciting time but unfortunately this wasn’t my experience with Clee’s. As an inexperienced first time buyer I was hopeful of support, clear and consistent communication and most importantly honesty. Sadly my home buying journey couldn’t have been more different. Bitterly disappointing and extremely stressful, the consequences of which I am still dealing with nearly 3 months on from getting the keys.

Natalie · 13 April 2024

5/5

Trustpilot

Recent sale of property

I recently sold my house with Clee and I was really pleased with the way they conducted everything from start to finish. The staff were very helpful and supportive throughout. I had previously contacted other estate agents but was most impressed with Clee so I'm glad I waited. I would definitely use them again.

Angela · 7 September 2022

Agent replied · 4 June 2026

Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.

5/5

Google

I would like to thank all the team at Clee's for the recent sale of my father's house . Its impossiple to single anyone out (Nicola , Tracey ,Sue , Allesha) as they have all been excellent supporting a very effecient sale in just over two …

Peter · 16 April 2023

Agent replied · 12 June 2024

Thank you very much for your wonderful review Peter!

5/5

Google

I have been buying houses off Julia Evans, the manager of the Port Talbot Clee Office, for over 10 yrs. Her knowledge of buying & Selling properties is second to none. The girls in the office are fab and are always willing to help. If your looking to buy or sell your house, pop in and they will point you in the right direction x

Heidi · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind review

5/5

Trustpilot

Excellent service

Excellent service, fantastic pictures, honest feedback and a personal service. I’d highly recommend

Ms · 31 January 2025

Agent replied · 4 June 2026

Thank you so much for taking the time to review, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents Swansea

3/5

Trustpilot

Currently on with this agent

Currently on with this agent. Very little communication from them. Always seem to be chasing them to confirm appointments and zero feedback from viewings.

Catherine · 16 July 2024

Agent replied · 4 June 2026

Apologies for the delay, we have only now started using this platform. Really appreciate you taking the time to make a review. Great feedback which will enable us to make improvements.

5/5

Trustpilot

Professional with good communication…

Professional with good communication and knowledge of the local market

Linda · 6 February 2025

Agent replied · 4 June 2026

Thank you so much for your kind words Linda, it has always and continues to be a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents Swansea.

5/5

Trustpilot

Deceased estate

Very professional and always very polite on the phone

Stephen · 30 January 2025

Agent replied · 4 June 2026

Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.

5/5

Google

Wanted to say a huge thank you to Clee and the team for a smooth sale of my property. Dealt mainly with Yasmin Thomas ,who was extremely professional, always at the end of the phone if I needed her and constantly kept in touch with me throughout the process. outstanding service from her. can't recommend Clee enough. very happy customer.

Mark · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind review

5/5

Google

Clee give us a very good experience when buying our first home. We were seen by Chris Clarke, he was very professional and friendly on arrival. He wasn't pushy and answered all queries that we had. We was well impressed and are now happily purchasing own home. Highly recommended their services ³PositiveResponsiveness, Professionalism, Value

Ronan · 25 August 2021

Agent replied · 12 June 2024

Glad we could be of service to you Ronan

5/5

Google

Thanks to Clee for arranging the sale of my late grandmother's property. They have made everything run promptly and smoothly from the outset and have worked really hard to get a good outcome for me. Their customer service has been excellent throughout, especially in the current challenging times. I would definitely recommend them to others. Thank you!

Marina · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind review

1/5

Facebook

Attitude is very poor on some staff and no people skills.

Lucy · 29 May 2019

Agent replied · 27 November 2025

Thank you lucy for taking time to review, we appreciate all feedback and would love to use your experiance to help improve the business.

5/5

Google

Very pleased with the service we received from Julia. Professional throughout and did exactly what she said she would do every time. Costs advised upfront and no hidden extras. Will be using when looking to purchase next property.PositiveResponsiveness, Quality, Professionalism

Gavin · 25 August 2021

Agent replied · 12 June 2024

Thank you Gavin much appreciated.

5/5

Trustpilot

Having just sold my house with the…

Having just sold my house with the Pontardawe team, I cannot praise or recommend them enough. Was it smooth? No, but that wasn't down to them, in fact they helped overcome the obstacles we faced. We would use them again if need arose.

Published · 27 October 2020

Agent replied · 4 June 2026

Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.

5/5

Google

We’ve bought and sold property through the team in Clees Port Talbot quite a lot over the past few years. They also manage our rental portfolios. The staff are always friendly and helpful and they sold our last house in 24 hours! Thanks guys

Oliver · 13 June 2020

Agent replied · 12 June 2024

We were landed to achieve another sale for you on Chrome Ave within the first 24hrs and will continue to support you as a local property investor.

5/5

Facebook

We have just sold are home with clee swansea we looked into some of the other estate agents 1st but after a bit of research and speaking to people who have used clee before we knew clee was the estate agents best to use. They are a very friendly group of staff excellent communication plus perfect for when u in work they had there own key took all the viewings them selfs (not like some of these cheap online estate agents were u gota take the viewings yourselfs impossible when your in work) i would highly recommend and if I ever move home again I will defiantly be using clee tompkinson swansea thank u to Kerry Somerville and the rest of staff for making the sale of are home so comfortable.

Michael · 18 October 2017

5/5

Google

Julia at clee helped us purchase our home! Was very helpful through out the whole progress and kept us up to date, always there to help. Thank you!PositiveProfessionalism

Jessica · 25 August 2022

Agent replied · 12 June 2024

Thank you for the very kind review, it has been a pleasure helping you through your purchase

5/5

Google

The staff are always looking to help you to the best of their ability and nothing is too much bother for them. Continual updates throughout the purchasing process which makes buying a property a good experience. Thank you

Andrew · 13 June 2020

Agent replied · 12 June 2024

Thank you so much for the five star review. As always we look forward to working with you in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Clee Tompkinson and Francis's Google reviews

Questions about Clee Tompkinson and Francis

How many reviews does Clee Tompkinson and Francis have?

Clee Tompkinson and Francis's Port Talbot office has 128 reviews across three platforms: 65 on Google, 19 on Facebook (across the whole business), 44 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Clee Tompkinson and Francis's rating?

Clee Tompkinson and Francis is rated 4.3 out of 5 across all 128 reviews, and 4.5 out of 5 on Google from 65 reviews, checked 9 October 2026.

Where is Clee Tompkinson and Francis's Port Talbot office?

Clee Tompkinson and Francis, 40a Station Road, Port Talbot SA13 1JS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.