Every review we hold for the Poringland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Solihull Xact were professional at all times and Julie in particular showed her experience when it came to progressing the sale. All enquiries were dealt with quickly and there was excellent communication with the solicitors and other estate agents along the chain.
Angela · 6 February 2026
Agent replied · 6 September 2026
Thank you so much Jeremy
★★★★★ 5/5
GooglePurchased my first home through Starkings & Watson (Bungay Office), and they were excellent. Liz in Sales was friendly and helpful through the viewing and offer stages, and Will Crawford - our progress chaser - worked tirelessly to get updates from the vendors solicitors. A really good experience from this team.
James · 12 December 2025
Agent replied · 12 June 2026
Hi James! 🌟 Thank you so much for your kind words and for sharing your experience with Starkings & Watson. We're thrilled to hear that you felt supported by Liz during the viewing and offer stages. She truly embodies our commitment to exceptional service! 😊 We're also glad to hear that Will was able to keep you updated throughout the process, he's a real asset to our team! We appreciate you choosing us for your first home purchase, and we look forward to helping you again in the future. 🏡✨ If you ever need anything, don’t hesitate to reach out!
★★★★★ 5/5
GoogleKiya and team have been exceptional. I couldn't recommend Xact enough. The service they have provided has been amazing. Kiya is super friendly and was very responsive. All our questions were answered in a timely manner and regular updates were provided by Kiya, ensuring we were constantly in the loop with sale progress.
Thank you Kiya for everything you did :-)
Sukhi · 6 September 2025
Agent replied · 6 September 2026
Thank you Jeremy
★★★★★ 5/5
GoogleExtremely helpful agent….we purchased through the Bungay office. Liz and the team were extremely professional and personable along with Will at one of their other offices. Extremely good local knowledge.
Definitely recommend from our experience.
Giles & Anne
Regularly · 12 March 2026
Agent replied · 12 June 2026
Hi Giles and Anne! 🌟
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our Bungay office team, especially Liz and Will, both professional and personable. It's great to know their knowledge of the local area made your purchasing experience even better. 🌍✨
Your kind words mean the world to us and will surely motivate our team to keep delivering the best service possible. We truly appreciate your recommendation and look forward to being a part of your future property journeys! If you ever need assistance again, don't hesitate to reach out.
Warm regards,
The Starkings & Watson Team
★★★★★ 5/5
GoogleLiz was a huge help and support to me during what can be a very stressful time! Her professionalism was very much appreciated. Thank you Liz.
Fran · 5 June 2026
Agent replied · 12 June 2026
Hi Fran! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Liz was able to support you during what can certainly be a stressful time. Your kind words about her professionalism mean the world to us, and we will make sure to pass along your appreciation! 😊 At Starkings & Watson, we strive to make the property journey as smooth as possible, and it’s fantastic to know we could help you achieve that. If you ever need assistance again in the future, don’t hesitate to reach out. We look forward to working with you again! 🏡✨
★★★★★ 5/5
GoogleAlicia was our sales coordinator. We only have praise for all the work she did. When things get 'sticky' that's when you need your coordinator to step up to the mark and she did. Communication with all parties to keep the process moving forward essential and Alicia did that. 5* , no brainer. Thank you Alicia
Christine · 6 September 2025
Agent replied · 6 September 2026
Thank you so much for your review best Jeremy
★★★★★ 5/5
GoogleI recently bought a property through Starkings & Watson. Everyone i spoke to was extremely helpful, knowledgeable and friendly. I would particularly like to thank Liz and Will who i felt bent over backwards to support me all the way through my purchase. I was constantly updated. Solicitor issues and processes were clearly explained when i didn't understand and when things didn't seem to be going so well or as fast as an impatient person like me would like. Liz and Will reassured me that everything was ok and did everything they could to get things moving immediately after my conversations with them i.e. speaking to the vendor and chasing solicitors. They made what i imagined would be a stressful time run smoothly and they got everything completed very quickly. I love my new home and i have Liz and Will to thank so much for helping me to buy it. I would strongly recommend Starkings & Watson.
Julie · 12 November 2025
★★★★★ 5/5
GoogleWe recently sold our house (and subsequently bought another one) through Starkings & Watson's Bungay office. Liz Hammond was totally engaged in the sales process from the start and her enthusiasm, professionalism, attention to detail and commitment were refreshing (it's always reassuring when someone is prepared to stay late and respond to every call)! Sean's initial valuation and professional advice proved to be spot-on; Jacob's photographs were very pleasing and we were delighted to find that our property featured in a whole range of media from newspapers through to social media. Finally, Will Crawford used his knowledge and experience to guide us through the sale and purchase process, always keeping us up-to-date and providing sound and professional advice. We knew nothing about Starkings & Watson prior to this process, but our experience has been extremely positive and we would happily recommend them to any prospective buyer/seller.
Emma · 12 November 2025
★★★★★ 5/5
GoogleJust purchased a property through Starkings and Watson and couldn't be happier with the service I received.
Harry showed me around the property initially and was very approachable and friendly.
Once I put in an offer Carl was very helpful in pointing me in the direction of conveyancers and mortgage advisors which was a godsend as I, as a first time buyer, had limited knowledge in these fields.
The sales progression team of Caroline and Sarah were fantastic throughout the process, keeping me informed of the progress and chasing others in the chain when necessary, which I know was frustrating for us all at times.
Would not hesitate to recommend Starkings and Watson - thank you so much for getting me into my new home!
Tony · 10 November 2025
★★★★★ 5/5
GoogleAmazing agency, was buying a property through them and Julie was extremely helpful and helped me get through the sale super quickly!
Abdelrahman · 6 June 2026
Agent replied · 6 September 2026
Hi, Abdelrahman. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleCaroline was incredible. We had a very stressful process with moving house and she made it so much easier. Contacting solicitors to chase them, constantly giving us updates even if there wasn't much to say. Couldn't have asked for a better Estate agent. Thank you all for everything!
Lydia · 13 July 2026
★★★★★ 5/5
GoogleIncredibly professional, knowledgeable, and reassuring, Caroline truly knows her stuff. She worked tirelessly to resolve issues and went above and beyond on more than one occasion to keep everything moving forward when our sale became unexpectedly complex.
On a personal level, she was kind, comforting, and wonderfully supportive. An all-round fantastic professional and a genuinely lovely human being. Her warm and friendly manner, combined with her calm and supportive approach, made a world of difference during what was a rather stressful time.
Angi · 10 March 2026
Agent replied · 15 April 2026
Hi Angi! 😊
Thank you so much for your amazing 5-star review! We’re thrilled to hear that Caroline made such a positive impact during your sale. Her dedication and unwavering support really do shine through, and it’s heartwarming to know that she was there for you every step of the way!
Your kind words about her professionalism and kindness mean the world to us. At Starkings & Watson, we truly strive to make every experience as smooth as possible, and it’s wonderful to hear we succeeded with you!
We hope to assist you again in the future, don’t hesitate to reach out! 🏡❤️
★★★★★ 5/5
GoogleI worked with Xact for the sale of my property. Although the process took much longer than expected due to unforeseen delays on the buyer’s side, the Xact team, particularly Freya and Lauren were highly proactive in ensuring both the buyer and their solicitors kept up the momentum to close the deal.
Faisal · 6 September 2025
Agent replied · 6 September 2026
Hi, Faisal. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleWe recently bought our new home through Starkings & Watson and they were excellent from start to finish! Harry conducted the viewings and was very friendly and knowledgeable - any questions we had outside of the viewings, he took the time to find out and come back to us. Once our offer was accepted, Sarah in after sales was extremely helpful. We didn't have the smoothest chain going forward but Sarah kept us informed every step of the way and her weekly updates kept us feeling positive; what could have been a stressful process felt much more straightforward! Very grateful for the help and communication received by all.
Kirsty · 10 October 2025
★★★★★ 5/5
GoogleWhat should have been a simple sale, no onward chain, vacant possession and first time buyers became a long drawn out and at times made me extremely angry with the buyers conveyancers I believe the buyers were equally frustrated by them to. Throughout this Carl. Jamie and Caroline kept a clear perspective despite me venting my frustrations. They tried to speed exchange up but also ran into lack of communication from the conveyancers. In the end it all came together exchange on a Tuesday completion 3 days later. I thank them for their efforts and calming me down as we considered pulling out of the sale.
Also a reasonable rate for selling.
Thanks
Jack Taylor
Jonathan · 10 October 2025
★★★★★ 5/5
GoogleAfter selling a property as an executor, the service we received from Will was excellent. He kept in regular contact with us with updates on the sale, liaising with both the solicitors and the buyer, and provided excellent customer service.
Jane · 12 December 2025
Agent replied · 12 June 2026
Hi Jane! 🌟 Thank you so much for the wonderful 5-star review! We truly appreciate your kind words about Will and the excellent service he provided during the sale of your property. It's fantastic to hear that his communication and updates made a difference for you, keeping you informed is always our goal! 🤝 Your experience means a lot to us as a team at Starkings & Watson. If you ever need our services again or have any questions, please don't hesitate to reach out. We look forward to helping you again in the future! 🏡💖
★★★★★ 5/5
GoogleXact were brilliant helping us to sell our house and following the process through to completion. They kept us up to date on progress at all times and helped to push things through when needed. A big thank you to Freya and Kiya for all your help!
Jack · 6 October 2025
Agent replied · 6 September 2026
Hi, Jack. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleLauren and the team at Solihull were brilliant and with us every step of the way. Any queries were dealt with really quickly and they went above and beyond to make sure we exchanged on time. Would highly recommend Xact.
Adam · 6 December 2025
Agent replied · 6 September 2026
Hi, Adam. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleReally impressed with the service that Starkings and Watson provided from the sale to completion. Big shout out to Caroline Larke in the Sales Progression Team and to all the Staff in the staff in the Poringland Sales Team. Starkings and Watson was the right choice for me.
David · 17 September 2025
Agent replied · 17 May 2026
Thanks David -great to hear how good the team have been. Thanks for trusting S&W. Chris.
★★★★★ 5/5
GoogleJanet and Daniel are 5 star agents- read on
Background : yet another decent - landlord sale of a bog standard terraced Norwich house due to government renting nonsense making renting out unfeasible thus depriving a young couple and child of a cheaply rented home.
Janet and Daniel, at both ends of this long drawn out selling process, managed to keep smiling and deserved the hard won accolade and bonus. SW could not be faulted but even they could not cope with a hopeless buyers solicitor from Kings Lynn - if this firm were farmers we would all starve as they checked every seed for no discernible purpose. So before selling folks and using ŚW, just check through with SW and the buyers who their lawyers are and their reputation. Sellers should not be at the mercy of awful solicitors costing you extra council tax, service charges, visit costs, risks of squatters, with every delay. On the selling side EG Law with a super - charged online legal process, if somewhat remote, is associated with SW and would be my choice.
Tim · 10 February 2026
Agent replied · 26 January 2026
Hi Tim! 😊
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Janet and Daniel. It’s wonderful to hear that they kept things smiling during what can often be a challenging process.
We completely understand your frustrations with solicitors, and your feedback is invaluable in helping us navigate those waters better in the future. We'll definitely take your suggestion to heart regarding clients checking solicitor reputations, it's essential advice!
Your support means the world to us, and we hope to assist you again in your future property ventures. If you ever need us, we’re just a call away! 🌟🏡
Warm regards,
The Starkings & Watson Team
★★★★★ 5/5
GoogleWe bought a property that was marketed by Starkings and Watson (Bungay office). From first contact to completion we were blown away by the commitment and communication of all the staff. Everybody we spoke to was professional, responded rapidly to questions and returned calls when they said they would.
Will Crawford was exceptional and provided a better service to us than our own estate agent. We welcomed the almost weekly updates via email which kept us abreast of how the chain was progressing. We even received a small moving in gift which was such a lovely touch. Still unpacking boxes but if we do ever move again we would go straight to Starkings and Watson.
Sharon · 12 September 2025
★★★★★ 4/5
GoogleJulie was fabulous.She worked hard to get results and pulled out all the stops. The challenge I had was she only worked Wednesday-Friday… I would totally recommend her to sell your house as she was totally on it and never gave up.
Emma · 6 November 2025
Agent replied · 6 September 2026
Hi, Emma. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleI have at last exchanged on my sale and purchase. The whole team at Starkings and Watson have been great, whoever I have dealt with. A special mention for Caroline Larke who has kept me up to date throughout and supported conversations with our vendor when we lost our first buyer. And we kept the house we wanted. She always got in touch when she said she would, which just makes the process a little less stressful. Thank you.
Annie · 10 February 2026
Agent replied · 15 April 2026
Hi Annie! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’ve successfully exchanged on your sale and purchase! 🏡 It’s fantastic to know that our entire team made a positive impact, and I’ll be sure to share your kind words with Caroline. She truly goes above and beyond, and it’s heartwarming to see that her efforts to keep you updated helped make the process less stressful for you. Thank you for choosing Starkings & Watson, and we can’t wait to assist you again in the future! If you ever need anything, don’t hesitate to reach out. Cheers to your new beginnings! 🎉
★★★★★ 5/5
GoogleWill and Liz were very supportive throughout the whole process of selling our house. It was great to have him there especially when it came to the finale, helping to sort out communication difficulties in our chain.
Gary · 12 December 2025
Agent replied · 12 June 2026
Hi Gary! 😊 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Will and Liz were able to provide the support you needed while selling your home. It’s fantastic to know that they helped you navigate the communication challenges in your chain, your satisfaction truly makes our day! 🏡✨ At Starkings & Watson, we strive to make every step of the process as smooth as possible, and it’s great to hear we achieved that with you. We can’t wait to assist you again in the future, whether it’s buying, selling, or just chatting about property! Thanks again! 🙌
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