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Leader Fox reviews

★★★★★ Excellent

348 reviews across 3 platforms

121 Commercial Road, Poole BH14 0JD

Leader Fox's Poole office at 121 Commercial Road is rated 4.8 out of 5 across 348 reviews on three platforms, including 234 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

234

Reviews on Google

This office

Facebook logo

4.9 / 5

104

Reviews on Facebook

This office

View Agents logo

5.0 / 5

10

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Leader Fox Poole

A small boutique agency nestled in the heart of the affluent Ashley Cross Village in Poole, Dorset. Always happy to help with all things property!

Awards

Trusted Agent 2026 results for Leader Fox. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Facebook

We’ve recently sold our house with the support of the amazing team at Leader Fox! What can we say, other than brilliant.... In what can (and has previously been) a stressful process, Katie, Stephanie and team provided an outstanding service. From the outset right the way through to completion, we were impressed with their clear communication, that they were always at the end of the phone to help move things forward and always happy to provide advice and support (both on our sale and purchase). Not once did we feel like a number or a sales target, they genuinely made it an easy experience. They only booked viewings with people genuinely interested and able to make genuine offers on the house, which was really positive and refreshing. We couldn’t recommend them highly enough, they were a pleasure to work with. We will definitely be using their services again (but hopefully not for a few years)!

Nick · 6 November 2018

Agent replied

Thanks so much for these lovely words and hope you're all settled in now :-)

5/5

Facebook

Katie and Ryan spent considerable time showing me a number of properties, I visited one quite a few times, and did not once push me to make up my mind (as I experienced with another agent). During the purchase going through, there were quite a few issues with my mortgage company being unhappy with the property and also the sellers' agent being extremely slow/unresponsive, however Katie handheld each issue through to resolution. It was a relief knowing someone was there to help - and I didn't have to ask once, she was on it! Through their network of independent agents, Katie and Ryan were able to recommend a lettings agent in the London area, who now fully manages my property there (who I am equally over the moon with!). Katie and Ryan are a breath of fresh air to their industry - I can't recommend them enough!

Beth · 4 February 2018

Agent replied

Thanks so much for the lovely words Beth - really means a lot to us. Best wishes - Ryan x

5/5

Facebook

Would defiantly recommend! When ever we need something to be sorted even if it’s just the littlest of things, they are always on top of things for me & my partner with in such a short period of time and always let us know the outcome! Very helpful & even such caring people! From the day my partner & I moved into our first home together, everyone at leader fox ESPECIALLY Vicky has done such a perfect job for us to be happy!! As I’ve said before, I would defiantly recommend to others!

Jasmine · 22 November 2017

Agent replied

Thanks so much for these kinds words Jasmine. Ill make sure Vicky gets a special mention in the office too. Best Wishes - Ryan

5/5

Facebook

Well where do I start? The team at Leader Fox are amazing, we were shown our new home by Ryan, who wasn’t just an estate agent, he’s the Director if Leader Fox. You could see and hear the passion in his voice for his job, it wasn’t about getting people into a building, it was about matching up a family with their new loving home. We were kept in constant communication by Stephanie who was just lovely. Our purchase was drawn out for about 6 months due to unforeseen complications however nothing seemed too much for Stephanie. She was chasing up on information on a daily basis and keeping in regular contact with us too. Through this whole process which many will say is one of the most stressful things you can do, the team at Leader Fox really bend over backwards to make sure they can relieve you of this burden. I would 100% recommend Leader Fox to anyone buying or selling a house. Not only do I say this as a very happy homeowner but as the buyer, I had such a high level of excellent customer services, even though I wasn’t actually their customer, that was the seller. If this extremely high level of care and service is provided to me as a buyer, if we ever decide to sell or buy again, we’re definitely coming back to Leader Fox! Ryan and Stephanie, thank you so much for all of your help and support!

Tai · 22 November 2017

Agent replied

Aww Tai thanks so much for these lovely words. Hope you and Roy Saxty are super happy in your new home - at least we got you in before Christmas. Please please please keep in touch, Best Wishes - Ryan

5/5

Facebook

We were lucky enough to buy and sell through Leaderfox Estate Agents. We were so impressed with the professionalism and refreshing approach when viewing several properties, we quickly moved estate agents to market our own property with Leaderfox. With our sale we had regular viewings, even through expected quiet times and were kept updated with feedback after each viewing. Once we received and accepted an offer, we were then able to offer on a property also marketed with Leaderfox. Stephanie was fantastic at liaising between our buyer's, both solicitors and our seller's. The process was longer than we had hoped it would be (through no fault of Leaderfox) but we know the team worked so hard, on our behalf, to ensure we exchanged and completed with minimal delay and stress. We really can't recommend their services enough, and whether you are buying or selling you should definitely make contact with Leaderfox! A big thank you to all the team!

Tori · 23 July 2017

Agent replied

Thank you Tori and David, you have both been a pleasure throughout. What personally makes my job is seeing dreams happen. I always said "if its meant to be it will be" and it was! We wish you and your lovely boys all the best one your new home. Best wishes Katie x

5/5

Facebook

Leader fox were brilliant from the moment Ryan came to value the property we knew the service we were going to get would be good. When taking the photos of the property they went the extra mile to make sure that they really reflected our property and the potential it has. Which after a couple if bad experiences with other agents was refreshing to see. Katie was brilliant at feeding back to us after each viewing and then once a sale was agreed, Katie kept in touch throughout to keep us updated on the sale. When we are sitting in our new apartment in Sydney we will be holding a toast to the whole team at leader fox for helping us on our emigration journey.

Samantha · 29 January 2017

Agent replied

Thank you Samantha. Myself and Ryan are in envy of your new venture and wish you and the family all the best with your new loves on Australia x

5/5

Google

George and the team were invaluable throughout the sale of my property. Their feedback and all round professionalism was second to none. George was instrumental in securing the best possible price and Stephanie ensured that the sale proceeded smoothly and as quick as possible. Thanks for all of your helpPositiveResponsiveness, Professionalism

Ollie · 27 August 2023

Agent replied

Thanks for the kind words Ollie and pleased the team were able to making your selling experience a positive one. Best Wishes, Katie

5/5

Google

The Leaderfox team have been superb. The communication during the first Covid lockdown was brilliant. We unfortunately lost our buyer due to a change of their circumstances. However the Leaderfox team found us a new buyer and Steph and the team were outstanding. The weekly Facebook videos by Leaderfox and Ryan helped to keep us informed of the current market and changing government rules. We whole heartedly recommend the Leaderfox team.

DAR · 11 March 2021

Agent replied

Thanks so much David! Keep safe. Best Wishes, Ryan.

5/5

Facebook

The Leaderfox team have been superb. The communication during the first Covid lockdown was brilliant. We unfortunately lost our buyer due to a change of their circumstances. However, the Leaderfox team found us a new buyer quickly and Steph and the team were outstanding. The weekly Facebook videos by Leaderfox and Ryan helped to keep us informed of the current market and changing government rules. We whole heartedly recommend the Leaderfox team.

David · 29 November 2020

Agent replied

Thanks so much for the kind words. So pleased we got there in the end 🙌

5/5

Facebook

Leader and Co acted for the recent sale of our property. They found a buyer immediately (first couple to view) and kept us updated every step of the way. Despite a few (inevitable) delays, Ryan and the team went well above and beyond the call of duty at all times (even contacting us from an annual holiday abroad) to chase solicitors and buyers and to make the process as painless as possible. I can honestly say we have never has an Estate Agent who has worked so hard on our behalf. Can't recommended highly enough.

Marina · 30 June 2014

Agent replied

Thanks so much Marina Tucker!! Glad it all worked out ... in the end :-)

5/5

Facebook

We have been extremely happy with the service received from Leader Fox. Katie, Ryan and the team are not only true professionals but are also so friendly and helpful. They rented our bunglow within a matter of days and everything was so smooth, I even called up to see what we needed to do next, but they had everything organised and done! Would highly recommend to anyone looking to sell or rent their property, Thank you �

Harriet · 27 February 2018

Agent replied

Awww thanks for the lovely words Harriett. It’s our pleasure. I’ll make sure Lee & Vicky in our lettings team see this too. Ryan

5/5

Google

Emma and Jasmine were Great!. Easy to contact, regular and clear updates, any issues or questions a quick chat sorted out. Kept it all moving along and in touch regularly on progress. Thanks Very Much ! , Recommend, 5 Stars

Gary · 7 March 2024

Agent replied · 27 April 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. So happy you were pleased with our service. BW Katie

5/5

Google

Thank you to Katie and the team for a great professional service with the recent sale of our property in Poole. Always quick to respond and advise on any queries on both sides, extremely professional and helpful right up to completion, would definitely recommend for sale or purchase of your property.

S · 17 June 2023

Agent replied · 26 August 2023

Thank you so much for your lovely feedback.

5/5

Google

Cannot recommend these guys enough! We went with them because we think they do the best listings (great pictures, 3D walk-arounds, etc) and we’ve always liked anyone we’ve met from the agency (George was our agent, he’s great!) but they were even better than expected! I love that you get a WhatsApp group chat with the team, the photographer was a really nice guy, they were transparent throughout and got a fair price for the property. We’ll be using them again one day!

Miles · 20 August 2023

5/5

Facebook

As a contractor for leader & co I can confirm leader & co are a professional company who go the extra mile to satisfy there tenants, we offer a call out within 48 hours including weekends to help keep all of Ryan's tenants happy and warm through out the year. Leader & co also assisted with the potential sale of my flat which I am forever greatful to all of the staff for all there help

Aaron · 12 August 2015

Agent replied

Thanks Aaron for being a great, reliable contractor! Glad we could help you with the sale of your flat too!

5/5

Google

This is the third time we’ve bought or sold through Katie and her team and we can’t recommend them enough. They go above and beyond, making the experience as stress-free as possible. They are supportive and really care about their clients. Thank you so much for everything! E&A x

Andrew · 17 June 2023

Agent replied · 26 August 2023

Thank you so much for your lovely feedback. We are delighted to hear you are all settled.

5/5

Google

Ryan sold us a flat 5 years ago. Throughout whole purchase he was very always very helpful and professional. We let the flat through Leader Fox, and Vicky is always amazing at answering any queries we have. I would recommend them to anyone looking to buy, or rent. They are really knowledgeable, efficient & a pleasure to deal with.

Lis · 24 June 2022

Agent replied

Thanks so much for the review, Lis. Really appreciate the kinds words. Best Wishes, Ryan.

5/5

Facebook

Having moved renteded properties a number of times over the last 10 years due to work, Leader Fox are by far the friendliest, most helpful and efficient estate agents that I have come across. Vicky and Ryan in particular have been fantastic to work with and have gone well out of their way on several occasions to help. I will certainly be using them again in the future and cannot recommend them highly enough.

James · 9 April 2018

Agent replied

Thanks for the lovely words James. Means a lot. Best wishes Ryan

5/5

Facebook

Leader Fox were incredibly helpful when we moved house. In particular George and Stephanie consistently went the extra mile chasing things for us and keeping us updated. Moving house is one of the most stressful things you can do and the team at Leader Fox were great at taking some of the stress away. I would definitely reccommend them for their personal touch and outstanding customer care.

Sophie · 7 January 2021

Agent replied

Thanks so much for the lovely words.

5/5

Facebook

A huge thank you to all the team at leader Fox, who all played an important roll in selling our beloved apartment AND most importantly helping us to find our beautiful home in a great location. Like most people the thought of moving home filled us with dread, and past experiences weren't good. But with a professional team that were on the ball we made it. Many thanks Katie, Ryan & Stephanie

Samantha · 27 September 2017

Agent replied

Thank you Samantha Tarr it was a pleasure dealing with both and so nice to hear you are happy in your new home.

5/5

Google

It's taken me a while to get around to writing this, but I cannot rate LF highly enough for the job they did on selling my house last year. Katie/Ryan and their team did exactly what they said they would do, with just the right balance of communication. They are a business with personality and I'm confident that's why people like to buy through them.

Cobb · 16 November 2020

Agent replied

Thanks so much for your kinds words, Graham. It's always nice to get a lovely review but especially from a property expert such as yourself. Best Wishes, Ryan

5/5

Google

Thank you to Katie and the whole team for their professional and very supportive approach with buying and selling a home. It wasn’t always straight forward but they were always there to talk things through and assist however they could. We would definitely recommend.

Sarah · 17 June 2023

Agent replied · 26 August 2023

Thank you so much for your lovely feedback. It was a long journey for you guys but so pleased you are all settled now ;-)

1/5

Google

Only interested in letting you view property if you're under offer. Not interested in getting the BEST price for their buyers only a quicker sale. If all agents followed their practices, no-one would be able to buy and sell. Ryan, it's not just this property, it's every one! This is the EA and nor the owners

Michelle · 11 March 2022

Agent replied

Dear Michelle. Given the high number of enquires we have received on this property, and with over 20 viewings booked, it makes sense to select buyers that are in the best position. This is in the our client, the seller's, best interests and not our own. As an agency it would be better for us to use this an an opportunity to generate more listings for our agency like many others agencies do. Not every client is determined to have the "BEST" price (although stats on GetAgent show we have consistently achieved the highest prices for our clients) and this particular client has said he would like a quick sale. Whilst I appreciate your disappointment, I think it wholly unfair to shoot the messenger in this instance. We have added people to a list in case we get cancellations but again, buyers in the best position will take priority. Best wishes, Ryan

5/5

Google

Easily the best experience i have had working with an Estate Agent. Ryan and his team have found me properties, found me tenants, dealt with all areas of administration, and kept me up to date every step of the way. I look forward to working with them again and would recommend working with them to anyone. Thanks guys :-)

Joshua · 14 August 2021

Agent replied

Thanks so much, Josh. Hopefully this is the start of building your property empire!!! Best wishes, Ryan.

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Questions about Leader Fox

How many reviews does Leader Fox have?

Leader Fox's Poole office has 348 reviews across three platforms: 234 on Google, 104 on Facebook, 10 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Leader Fox's rating?

Leader Fox is rated 4.8 out of 5 across all 348 reviews, and 4.8 out of 5 on Google from 234 reviews, checked 9 October 2026.

What do sellers say about Leader Fox?

5 reviews from sellers, rated 5.0 out of 5 on average. For example, Matthew wrote: "Ryan and his team were fantastic from start to finish. After taking initial instructions, my property was up online in no time. Ryan arranged for a professional ..."

Has Leader Fox won any awards?

Yes. In The Trusted Agent 2026 awards: Leader Fox, Poole won Gold.

Where is Leader Fox's Poole office?

Leader Fox, 121 Commercial Road, Poole BH14 0JD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.