Every review we hold for the Poole office, from every platform, shown as written. First names only.
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5/5
GoogleThanks ever so much to Lloyd and the team for assisting me on the purchase of my new property. Very friendly, helpful and a very smooth transaction, could not be happier with the service provided π β¦
Stuart Β· 12 April 2024
Agent replied Β· 11 June 2024
Thank you Stuart, we really appreciate your kind review. Wishing you all the very best in your new home!
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5/5
GoogleLuke and the team have been fantastic with managing my property.
Matthew Β· 16 March 2026
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5/5
GoogleGreat estate agent, did their best to keep us updated about our purchase even when our solicitors were being a problem. Quintin is amazing, always so friendly and willing to help and also willing help with little problems after purchase, thanks very much π β¦
MILLER Β· 15 October 2023
Agent replied Β· 11 June 2024
Thank you so much for leaving this great review! Wishing you all the very best in your new home!
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5/5
GoogleNot being local to the area we took a βleap of faithβ when appointing Greys to handle the sale of a family property. Turned out to be 100% the right decision. Lloyd and the Greys team at the Parkstone office did a fantastic job from initial marketing of the property, organising multiple viewings, keeping us updated on progress and managing the final stages of the sale process. Thank you for a great job well done! Ross & Sue Burling.
Sue Β· 8 June 2024
Agent replied Β· 23 October 2024
Ross / Sue,
Thank you both for entrusting us in handling the sale on your behalf! We really appreciate the kind feedback.
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5/5
GoogleRecently completed on my first flat which as a first time buyer can be quite daunting but I have to say, the frequent correspondence and updates from Greys made it so much easier and kept the FTB nerves at bay! I was mostly in contact with Lloyd who was really great throughout (was a pretty quick process!). He was on holiday at one point and Luke picked things up in his absence - again super quick and very helpful! Thank you for making it a very smooth and stress free process for me :) Kerry
Kerry Β· 12 December 2023
Agent replied Β· 9 June 2024
Hi Kerry,
Thanks for taking the time to leave this review! We're glad to have been of help where needed, and wish you all the best.
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5/5
GoogleAs a tenant moving out of the family home for the first time you can imagine I didn't have a clue what I was doing. But there is no such thing as a stupid question with Grey's, they have been very helpful, from the viewing process, to enquiries after moving in they have been there all the way. They are very professional in person and via telephone, punctual and always respond quickly to emails. Moving procedures are put at ease when you have a reliable estate agent to deal with! Thank you Grey's, as you can see I finally worked out how to post a Google review!
Natasha Β· 12 June 2022
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5/5
GoogleQuintin was very accommodating when we had to do a boiler check on the property we were buying even when the plumber got the times wrong. Stress free, highly recommend.
Keith Β· 14 December 2023
Agent replied Β· 11 June 2024
Thank you Keith! We really appreciate your kind feedback.
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5/5
GoogleI desperately needed somewhere for my elderly uncle to live and with the help of Quinton we found a lovely bungalow, He made my uncle feel so at ease and comfortable when viewing the property, It was nice to see my uncle so happy, He put β¦
Bradley Β· 16 April 2025
Agent replied Β· 16 April 2026
Hi Bradley,
Thank you for the kind review. We're glad to have been of help!
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5/5
GoogleLloyd at Greys made buying my property much easier in a long process! He had great communication and worked hard to push the purchase/sale to completion. Highly recommend!!
Flora Β· 29 October 2025
Agent replied Β· 28 December 2025
Hi Flora,
Your review is hugely appreciated. We wish you all the best!
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5/5
GoogleQuintin helped us sell our house in Parkstone recently, and was absolutely brilliant from start to finish. He gave us a huge amount of confidence with a fair valuation of our home, quickly organising viewings and securing a sale. He helped β¦
Jack Β· 16 April 2025
Agent replied Β· 16 April 2026
Hi Jack,
Thank you for entrusting us with what can be a challenging process at times! We hope to hear from you again. All the best.
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5/5
GoogleAn excellent job by Lloyd and the team with our property being sold before it even came to market! Great firm and very friendly and easy to deal with.
Thanks again for all of your help and with the tenants before.
Jo Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you so much Jannine! Much appreciated and we hope to see you again at some point in the future.
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5/5
GoogleLloyd and Quintin were great with processing my sale and kept us well updated with the progression. I would highly recommend Greys Estate Agents
Julie Β· 14 November 2023
Agent replied Β· 11 June 2024
Thank you so much Julie. All the best!
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5/5
Googlehave just used Greys estate agents for the purchase of our new home,
carnt thank them enough they made the whole process easy and stress free.
Luke was amazing and was so helpful throughout the process. thanks guys πππ β¦
Karl Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for leaving such a lovely review Karl... It was our pleasure to help you with the purchase of your new home. Best wishes from all of us here at Greys Parkstone.
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5/5
GoogleMy Wife and I are positively gushing with Greys. They were very efficient, very helpful, and Alan went above and beyond.The transaction could have been quite a stressful time, but with Alan's understanding, knowledge and calming nature everything went as smooth as silk. We cannot recommend Greys highly enough.
Chris Β· 12 June 2020
Agent replied Β· 11 June 2024
Hi Chris and Marilyn, firstly congratulations on the successful move and all whilst you were on holiday too! Great to hear your experience was positive. Hope youβve settled in to your new home and are looking forward to the future. You know where we are should you ever need us again. All the best for the future! GREYS Parkstone.
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5/5
GoogleAmazing service, very helpful and approachable. Quintin helped us with a very long and challenging purchase. He was very supportive, professional, always responding or calling back. We could count on him at all times throughout the purchase. Highly recommended!
Ewa Β· 16 April 2025
Agent replied Β· 23 October 2024
Hi Ewa,
Appreciate the lovely review, this one was certainly challenging to manoeuvre. We all hope you have settled into your new home!
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5/5
GoogleWe were buying through Greys and were very impressed with Quintin and the team. Speedy response to calls and queries and great availability for viewings. Also helpful recommendations reference surveyors and legal. Many thanks
Andrew Β· 19 November 2024
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5/5
GooglePrior to using Greys estate agents to sell my flat in Lower Parkstone in 2019, I had tried three of the other 'main' estate agents on Ashley Road. I had received no offers on the flat (for approximately 7 months) until I switched to Greys and then within a couple of months I had an offer which led to the sale of the property.
From the outset Alan was very professional and the photographs of the property provided by Greys were of a significantly higher quality than any of the local competitors. Alan always provided realistic, sound advice in respect of the best way to market the property and always followed up on the tasks that needed doing. He also kept me updated with any developments. This was in contrast to the other local estate agents who had under-performed in these areas.
From my experience I would certainly recommend Greys Estate Agents as they did not promise more than they could deliver (unlike other local agents). Alan's approach is very balanced and he is clearly knowledgeable about how to make the best of a property and the steps required to maximise the likelihood of a sale. He made the sale process as straightforward as possible so overall I was very satisfied with the service that Greys provided.
J Β· 12 June 2020
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5/5
GoogleI have used Greys estate agents over a number of years for both selling a property and also for renting whilst I was looking to buy another home. Its not often I want to leave comments about service levels but these guys (and girls) really do go the extra mile to help. I have found both their sales and lettings team to be very responsive and friendly but most of all professional. The lettings team certainly know all the legal side of things which was particularly useful with a tricky situation we found ourselves in. Handled superbly, thank you Julie. Not sure when, but I will be back.PositiveResponsiveness, Quality, Professionalism, Value
Andrew Β· 12 June 2020
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5/5
GoogleExcellent service in the sale of a property, really can't compliment the team enough. They were always helpful, professional and supportive, and I would 100% recommend them.
Steven Β· 16 August 2025
Agent replied Β· 16 April 2026
Hi Steven,
Thank you for your review, it means a lot to us!
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4/5
GoogleWe recently bought our first home through Greys Estate Agents and were impressed with their professionalism and support. Communication was clear and prompt throughout, making the whole process smooth and stress-free. We highly recommend Greys to anyone looking to buy or sell a property.
K Β· 28 November 2025
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5/5
GoogleWe recently had a house viewing with Greys Lettings. Although we decided not to go for the property they had listed (it was a bit too far out for my work), Lloyd and his team at Greys were first class.
My wife attended the viewing along with our 4 week old baby whilst I had a business meeting. The gentleman who did the viewing was brilliant and carried our daughter up a steep flight of stairs in the property.
Once we requested to move forwards with the move, Lloyd was brilliant and went through everything we needed. Had the property closer to my work not come up, I would have definitely and happily taken the property.
I haven't had many dealings with letting agents, but from stories there is very few I would recommend. Greys are one of the few I would do. There is a reason they haven't any negative reviews and that is full credit to Lloyd and the team.
Craig Beazley
Craig Β· 13 June 2017
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5/5
GoogleFantastic company, strongly recommend.
We purchased from them and everything was perfect, we even exchanged in time frame ππ»π very happy customers. βοΈβοΈβοΈβοΈβοΈ Thank you Lloyd, Luke and the team βοΈβοΈβοΈβοΈβοΈ β¦
Rebecca Β· 12 June 2022
Agent replied Β· 11 June 2024
Hi Rebecca,
Thank you so much for the lovely review... It's been a genuine pleasure dealing with you and we wish you all the very best for the future in your lovely new home. Thanks again.
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5/5
GoogleA big thank you for Grey's Estate for helping our family to find a new home! We moved about 150 miles away and it was a very challenging time for our family. We have a two year old and we are expecting our second child in Christmas time. Grey's agency have had a friendly and professional approach and helped us every bit on our way! Much appreciated Grey's team and special thank for Luke Sleeman and Quintin Hutton! You are doing a great job, so wishing you all the very best for your future! Peter & Johanna Biro
Peter Β· 12 June 2022
Agent replied Β· 11 June 2024
Hi Peter,
Thank you for leaving this lovely review.. It really means the world to us. Wishing you all the very best in your fantastic new home!
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5/5
GoogleWith such a choice in the area it seemed a somewhat daunting task choosing who would sell the property. Lloyds pragmatic, no frills approach inspired confidence with no pressure. The whole process was very straight forward. When I asked a question it was responded to the same or definitely by the next day. Nothing seemed too much bother. To top it all off they were also very competitive.
Clinton Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you Clinton. It's been a pleasure dealing with you and we're so grateful you chose to instruct us to sell your property. All the very best for the future from all of here at Greys Parkstone.
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