Trusted Agent profile · Poole

Greys Estate and Letting Agents Poole reviews

4.7

★★★★★ Excellent

122 reviews across 2 platforms

444 Ashley Road, Parkstone, Poole, BH14 0AA

Greys Estate and Letting Agents's office in Poole, at 444 Ashley Road, is rated 4.7 out of 5 across 122 reviews on two platforms, including 121 Google reviews rated 4.7.

Google logo

4.7 / 5

121

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

I can’t recommend Greys Estate Agents highly enough. They sold my property quickly and achieved a great price. Communication throughout was absolutely 10/10, I was always kept in the loop and never had to chase for updates. It wasn’t the easiest sale due to some slow solicitors, but the team at Greys really went above and beyond to keep things moving. Lloyd, the director, was outstanding in getting everything over the line at the end, and Quintin and Luke were brilliant with viewings and feedback throughout the process. A genuinely professional, proactive and friendly team. Thank you for all your hard work! Look no further for an estate agent, you can trust this team.

Rachel · 29 October 2025

Agent replied · 28 December 2025

Hi Rachel, Thank you for such a lovely review, and for the gifts you kindly brought in on your day of completion! All of us here at Greys hope you're very happy in your new home, and that the refurbishment works all go to plan. We'll see you soon.

5/5

Google

Without Lloyd Lemon and Quintin at the Parkstone branch I don't think we would have managed to secure our forever home! We moved back down from Scotland and had a nightmare time dealing with the local Council up there chasing paperwork and the estate agent and conveyancing solicitor we used up there. What was meant to be a quick purchase turned into nearly a year of heartache and frustration in terms of the sale in Scotland. Lloyd kept a tight control on the chain down in England and worked tirelessly to keep everyone in the chain motivated, finally getting our purchase over the line before the rise in stamp duty deadline, it was to the wire!! We cannot thank the team enough and only wished there were more estate agents like Greys of Parkstone out in the world.

Ken · 28 April 2025

Agent replied · 16 April 2026

Ken/Carole, Thank you both for taking the time to write such a lovely review and for your continued patience throughout. It was certainly a challenging purchase but we did get there in the end! It was a genuine pleasure to have met you both.

5/5

Google

It has been fantastic to work with Greys for the sale of our house. Lloyd was very welcoming, kind and approachable from the house valuation to completion and has been contactable throughout. We also spoke with Luke throughout too, who was also brilliant and kept us updated on the sale of our house as well as on hand to answer any questions we had. We would definitely recommend using Greys! Callie & Dan Johnson

Callie · 19 April 2025

Agent replied · 28 May 2025

Callie/Dan, Appreciate the kind review, it does make a big difference to us and we're certainly glad to have been of assistance with your sale! We wish you all the best for the future.

5/5

Google

Recently sold my parent’s house through Greys. The whole experience was excellent from the valuation with Lloyd, to dealing mainly with Quintin once it was on the market. Quintin was great, always easy to reach by phone and email. Also received regular progress updates throughout the process. Would definitely recommend using Greys!!

Lisa · 29 September 2025

Agent replied · 28 December 2025

Hi Lisa, It was a genuine pleasure to have dealt with you and to have had the opportunity to assist in the sale of your parent's house. Thank you!

5/5

Google

Recently sold our house through Greys and we couldn't be happier. Quintin was so helpful, always on the end of the phone or an email if we needed him, offering guidance and support. We are so grateful. Would highly recommend.

Michelle · 30 August 2025

Agent replied · 28 December 2025

Hi Michelle, Thank you for entrusting us in the process of selling your house! We're glad you had such a positive experience with us.

5/5

Google

Quinton has been outstanding through this whole process. I was the buyer in this case, he was representing the sellers but kept me in the loop for every occasion and went the extra mile contacting third parties for updates. Through the 14 month process he was incredible. I couldn’t recommend him enough.

Stephanie · 16 April 2025

Agent replied · 16 April 2026

Hi Stephanie, Thank you for taking the time to write this. Certainly one of the more challenging sales we've had, but glad to have got there in the end! We wish you all the best.

5/5

Google

Quality service from Quintin. Recently purchased a house with Greys, despite the sale nearly falling through multiple times, we were kept updated and Quintin was a huge help with many of the challenges we faced.

Marcos · 29 September 2025

Agent replied · 28 December 2025

Hi Marcos, Thank you for the review, certainly a challenging sale! We're glad to have been able to assist and hope you're enjoying the new home.

5/5

Google

I highly recommend Grey’s estate agents. Lloyd and Quinton were flexible in meeting me at the property for viewing and taking measurements, and were quick to respond to my queries. Thank you for your help during my long winded purchase!

Phil · 16 April 2025

Agent replied · 16 April 2026

Hi Phil, Thank you for the kind review. We're glad that you had a positive experience with us!

5/5

Google

Luke and the team are so amazing, they did an excellent job for us, they're always ready to help whenever we call and always did their best. Thank you to the team

Esther · 16 July 2025

Agent replied · 16 April 2026

Hi Esther, We're glad to have been of help, and hope you're now happily settled into your new home!

5/5

Google

I recently used Greys for the second time to buy and sell through. Russ and the team have been excellent throughout the whole process of buying and selling. I was particularly impressed with Greys responsiveness to our questions. Russ ALWAYS came back to us. We were never ghosted and were made to feel like a priority. I wouldn't hesitate in buying another property through Greys.

James · 11 March 2024

Agent replied · 9 June 2024

Thank you James... It's been a genuine pleasure selling your home and helping you find the perfect property to buy. Wishing you and your family all the very best in your lovely new house!

5/5

Google

I want to thank the team at Grey's Estate Agents Parkstone for their outstanding support in selling my mother’s house. Lloyd Lemon, Quintin Hutton, Lisa Chapman, and Luke Sleeman were all fantastic throughout the entire process which took …

Wendy · 16 April 2025

Agent replied · 16 April 2026

Hi Wendy, What a lovely read this was, and a genuine pleasure to have had the opportunity in selling your mothers home! Thank you.

5/5

Google

Lloyd and his team were excellent at communicating with us, providing us with useful feedback and advice. Would not hesitate to recommend them.

Louise · 16 September 2025

Agent replied · 16 April 2026

Hi Louise, Thank you, a very kind review!

5/5

Google

Quinten, Lloyd and the team were exceptional from start to finish. We had a particularly difficult move, but was made easier with the help and support from Greys. Communication was always open, with regular calls to keep us updated with any progress. I would highly recommend them, and would be happy to use them again in the future.

Allan · 4 June 2024

Agent replied · 23 October 2024

Hi Allan, Thanks for taking the time to write this! We'd certainly be more than happy to help again in future. Wish you the best.

5/5

Google

I want to thank the team at Grey's Estate Agents Parkstone for their outstanding support in selling my mother’s house. Lloyd Lemon, Quintin Hutton, Lisa Chapman, and Luke Sleeman were all fantastic throughout the entire process which took just 9 weeks from start to finish. Their expertise and consistent support made a real difference, and it was great having their guidance every step of the way. The team was professional, responsive, and always went the extra mile to make things easier for us. I couldn’t have asked for a better experience. Thanks again to everyone involved, I highly recommend Grey's Estate Agents Parkstone

Wendy · 10 November 2024

5/5

Google

The team at Greys were exceptional, they went above and beyond to assist us with the purchase of our first family home! We are very grateful for all the help Lloyd, Quintin and team gave us - good advice and very friendly all the way through. Took a lot of the stress out of the process and we would highly recommend! Thank you Greys!

Carl · 12 December 2023

Agent replied · 9 June 2024

Hi Carl, Thanks for this amazing review, it certainly means a lot to us. We hope you and your family are starting to settle into your new home!

5/5

Google

My elderly mother was in a dementia home and my father passed away . I had to sell the bungalow in which he lived . I live in Weymouth and I always remembered my parents , when they were both well ,saying that if they moved to be nearer me they would sell using GREYS in Parkstone . For this reason I went with GREYS. I am so glad I did . The service I received went above what I expected . Lloyd and the wonderful team were very supportive : not only did they market the property well ( it sold within a week) I had to wait until deputyship came through from the courts in order that I could complete the sale and Grey’s liaised with my buyer and thankfully their care and handling ensured that the buyer did not pull out .Just as we were about to complete my mother died and so my getting probate meant more delays . Lloyd was so supportive and understanding and kept me afloat through all the stress with his continued positive approach . Thankfully , we got there in the end and I am so grateful to my parents for mentioning Greys as my living in Weymouth meant I would not have known whom to use . I was very impressed with the fees charged as well , very reasonable .PositiveResponsiveness, Quality, Professionalism, Value

Julia · 14 June 2022

Agent replied · 13 June 2024

Hi Julia, What a lovely review to read... Thank you! It really means the world to us that you felt supported throughout the process despite the challenges faced. Thank you again for coming to Greys, it's been our pleasure dealing with you and we wish you all the very best for the future. From all of us here at Greys Parkstone.

5/5

Google

We want to say HuGE thank you to Lloyd and his team, for the amazing job they did with the sale of our home, but also, they have found NEW Home for us which is our dream home.They are amazing team, keeping me updated all the time with viewings, and progress of the buying and selling. We hope not to move again in the future, but if we ever will, definetly will go back to Greys in Parkstone.We couldnt have done sale and buy without you guys!!you are the BEST, wishing you all the best in the future! Karolina&Borys

KAROLINA · 12 June 2022

Agent replied · 11 June 2024

Hi Karolina & Borys, Thank you so much for leaving this amazing review for us! We're so happy for you and it's been a real pleasure dealing with you over the last few weeks. Wishing you all the very best for the future from all of us here at Greys Parkstone.

5/5

Google

We can’t recommend Greys enough - highly professional, really friendly and excellent service. We recently sold our house through Greys with the help of Luke and the rest of the team and they were brilliant. The viewings were handled really well, lots of interest thanks to good marketing and it took a lot of the stress away. Thanks again Luke, Quintin, Lloyd and the rest of the team 😊

Lyndsey · 31 July 2025

Agent replied · 28 December 2025

Hi Lyndsey, Appreciate you taking the time to write this, and for our box of Heroes! Wishing you and the family all the best for the future.

5/5

Google

I've just recently sold a property through Greys. I have to say how fantastic Quinton was through the whole process . It hit a few bumps along the way which is unavoidable sometimes, but the support and efficency from Quinton was incredible. He found buyers fast and was passionate to the very end to be involved and help in anyway.

Angela · 14 November 2023

Agent replied · 11 June 2024

Hi Angela, Thanks for leaving this lovely review! It means a lot to us and we really appreciate your kind comments. Wishing you all the very best for the future!

5/5

Google

We would like to say a massive thank you to the whole team at greys for selling our property. Very friendly and professional team, every step of the way they put in 100%. A special thank you to Quintin he was amazing from start to finish 👏. Thank you guys I would highly recommend this estate agent to anyone. …

Ben · 16 August 2023

Agent replied · 11 June 2024

Hi Ben, It's been our pleasure acting for you and we wish you all the best for the future. Massive thank you for taking the time to leave these positive comments about your experience with us!

5/5

Google

Quintin was the agent in the purchase of our first house, great contact, kept me informed about the progress of the transaction, highly recommended.

Aleksandra · 16 April 2025

Agent replied · 16 April 2026

Hi Aleksandra, Appreciate you taking the time to write this, it means a lot!

5/5

Google

We've used Greys to buy two of our properties and sell three over the past twenty years and we've always been more than happy with their service. They always get potential buyers through the door and once a deal is secured work hard to get the sale through. I would recommend them over any estate agency in the area.

James · 16 June 2025

Agent replied · 28 December 2025

Hi James, Thanks for your kind review. We hope to hear from you again in the future!

5/5

Google

We dealt with Greys buying our first house and having been new to the house buying process, were very impressed with the service and support provided by all members of staff we dealt with. A special thanks to Quintin who was able to help us with any queries we had who helped to make the process a lot less stressful!PositiveResponsiveness, Professionalism

Katie · 12 June 2022

Agent replied · 11 June 2024

Hi Katie, Thank you for taking the time to leave us this review - We really appreciate it. It's been lovely dealing with you and we wish you all the very best in your first home!

5/5

Google

Thank you Luke for helping me buy my first house! He was very helpful throughout the process.

Harry · 25 February 2025

Agent replied · 16 April 2026

Hi Harry, Appreciate the review, and congratulations on your purchase! We wish you all the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greys Estate and Letting Agents's Google reviews

Questions about Greys Estate and Letting Agents Poole

How many reviews does Greys Estate and Letting Agents Poole have?

Greys Estate and Letting Agents's Poole office has 122 reviews across two platforms: 121 on Google, 1 on Yell.

What is Greys Estate and Letting Agents Poole's rating?

Greys Estate and Letting Agents Poole is rated 4.7 out of 5 across all 122 reviews, and 4.7 out of 5 on Google from 121 reviews.

Where is Greys Estate and Letting Agents's Poole office?

Greys Estate and Letting Agents Poole, 444 Ashley Road, Parkstone, Poole, BH14 0AA.

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