5/5
GoogleLovely helpful team Very professional Definitely use again
Trusted Agent profile · Poole
Big Yellow Self Storage Co Ltd Poole reviews
★★★★★
304 reviews across 1 platform
2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
Big Yellow Self Storage Co Ltd's office in Poole, at 2 Nuffield Road, is rated 4.8 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 4.8.
Reviews
Every review we hold for the Poole office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat location, lovely customer service. Would recommend
5/5
GoogleExcellent storage. We are moving company and I can say is it the best company in Bournemouth / Poole / Christchurch. I always recommend this storage for my customer.
5/5
GoogleExcelent service. Very kind and helpful people.
5/5
GoogleVery helpful and friendly staff
5/5
GoogleNo issues, everything was explained clearly. Clean with easy access
5/5
GoogleEasy to to get too and never too busy
5/5
GoogleFast and easy process. Maria and her collegue we're extremely friendly and very helpful. I got given a nice cup of tea whilst they sorted out my paperwork. Definitely a great experience.
5/5
GoogleExcellent service. Highly recommended
5/5
GoogleWell organised and friendly staff
5/5
GoogleFriendly, helpful, efficient and clean. All I needed.
5/5
GoogleSuper, friendly service. Extremely kind and helpful.
5/5
GoogleExcellent friendly and helpful service. Gemma, our assistant, worked through the necessary forms with us, talked through the security procedures and made us a cup of tea! Would highly recommend.
5/5
GoogleNice clean place an helpful staff, tasha was a great help an although been a few times was on the ball to help
5/5
GoogleVery patient and helpful staff at checkin,excellent facility overall. Suggestions:checkin could be streamlined,lengthy process taking around 15 minutes despite having completed online checkin.
5/5
GoogleGreat service, lovely staff very professional.
4/5
GoogleVery smart , clean place and friendly professional staff , very reasonable prices and various storage units so you only pay for the space you need !
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Ben. We're happy that you are happy.
2/5
GoogleThe place is as promised, however the price doesn't reflect the one on the website. There are extra charges (20% ca) that the quote doesn't show.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Tara. We're happy to hear you had a good experience. See you soon.
5/5
GoogleStaff so helpful to me when I needed a box & packing materials to ship something to the US.
3/5
GoogleVery good facility. Just watch out as they tried to creep up the price but I had none of it So stand your ground with them.
5/5
GoogleGreat service super helpful and cheapest storage around 👏 …
5/5
GoogleWell organised and an efficient storage facility and well looked after by Michelle. Price matching make this an easy choice.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
