5/5
FacebookEasy and polite team to deal with extremely helpful even dropping off paperwork to solicitors to help move the process along would recommend these guy to everyone Neil goes above and beyond well done
Trusted Agent profile · Pontypridd
NEXA South Wales Pontypridd reviews
★★★★★
456 reviews across 3 platforms
72 Park Street, Treforest, Pontypridd, CF37 1SN
NEXA South Wales's office in Pontypridd, at 72 Park Street, is rated 4.4 out of 5 across 456 reviews on three platforms, including 372 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for NEXA South Wales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Pontypridd office, from every platform, shown as written. First names only.
Facebook1/5
GooglePoor service. Poor properties. Not interested in helping tenants. Useless at returning calls and very slow with emails.
5/5
FacebookDarrell really knows his stuff and has always delivered an honest and professional service. Communication was paramount for us and we were never disappointed. Will always be our first port of call.
5/5
GoogleVery good for me, Carenza in the office is very nice, polite and helpful, I would definitely recommend this estate agentsPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleRocket Residential have been amazing. Kayleigh helped me through all the details and made it all very easy to set up. Highly recommend!PositiveQuality
5/5
GoogleFantastic service from Bethan Hughes in Lettings, Ffion in Sales and the whole team at Rocket Residential! Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic service from Bethan Hughes in Lettings, Ffion in Sales and the whole team at Rocket Residential! Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic bunch of staff who couldn't be more helpful! was an absolute pleasure dealing with, and made the process honest, reliable and enjoyable. Would definitely recommend!
1/5
GooglePoor customer service from staff
1/5
TrustpilotProperty management standards are below…
Property management standards are below par.
5/5
GoogleTop quality service. Rocket Residential team took care of everything and made renting out our flat effortless. It is a pleasure working with them and would strongly recommend them.
5/5
FacebookThank you Nexa for a first class service. You sold our house within a week when other estate agents couldn't. Great service from Darryll will definitely recommend Nexa
5/5
GoogleWhen it comes to student letting agency, this is the best agency I have found they do not charge and are always there for you
5/5
GoogleStaff are always friendly and can contact them at anytime and they will always reply whether its by email or phone
5/5
GoogleAmazing, been with them coming up 2 years. Always been nothing but understanding and professional. They will help day or night
5/5
GoogleVery professional. Great communication will definitely use again. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleReally lovely houses and friendly staff - communication between staff and between landlords and the agency could be better .
5/5
FacebookDarrel worked hard to ensure a smooth and easy sale. We are now happily moved into our new home
5/5
FacebookI am over the moon I have a tennant for my apartment in less than a week ��so pleased.
5/5
FacebookStaff are really friendly and supportive. Quick to reply with phone calls and emails and answering questions
1/5
GoogleRating only, no written review.
4/5
GoogleGood service, found tenants quickly for me. Will use again! Thank you
5/5
GoogleRented student accommodation with Rob for 2 years. Never had any issues! Highly recommend.
5/5
GoogleVery good landlord agents - really personable and helpful. Pleasure to deal with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about NEXA South Wales Pontypridd
How many reviews does NEXA South Wales Pontypridd have?
NEXA South Wales's Pontypridd office has 456 reviews across three platforms: 372 on Google, 36 on Facebook, 48 on Trustpilot (across the whole business).
What is NEXA South Wales Pontypridd's rating?
NEXA South Wales Pontypridd is rated 4.4 out of 5 across all 456 reviews, and 4.5 out of 5 on Google from 372 reviews.
Has NEXA South Wales won any awards?
Yes. In The Trusted Agent 2026 awards: NEXA South Wales, Pontypridd won Trusted Agent.
Where is NEXA South Wales's Pontypridd office?
NEXA South Wales Pontypridd, 72 Park Street, Treforest, Pontypridd, CF37 1SN.
