5/5
TrustpilotProfessional Management-Darlows
Well done Victoria of Darlows rental team, very professional and competent, good communication and follow up of urgent calls
Trusted Agent profile · Pontypridd
Darlows Pontypridd reviews
★★★★★
746 reviews across 2 platforms
85 Taff Street, Pontypridd, CF37 4SL
Darlows's office in Pontypridd, at 85 Taff Street, is rated 4.4 out of 5 across 746 reviews on two platforms, including 402 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of five awards Darlows won in 2026.
Awards
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Pontypridd office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFantastic service from Victoria Hart!
Fantastic service from Victoria Hart at Darlows!Professional, friendly, knowledgeable and always goes above and beyond, highly recommend!
5/5
TrustpilotExcellent
Sam McAllister provided an excellent service - he resolved my tenants’ issue immediately and kept me informed with clear communication.
5/5
GoogleRating only, no written review.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Genuinely can’t fault A single part of the proces.
5/5
TrustpilotBrilliant
Been dealing with Zara with issues and she’s been absolutely fantastic, very helpful and kind.
5/5
TrustpilotDarlows was truly FANTASTIC
Short version:
5/5
TrustpilotChloe from the property management team…
Chloe from the property management team was extremely helpful! Amazing customer service
5/5
TrustpilotVery pleased with the service we…
Very pleased with the service we received from Darlows Merthyr Tydfil and Nicole. Would highly recommend.
5/5
TrustpilotHad a issue phoned today got solved…
Had a issue phoned today got solved straight away
5/5
GoogleRating only, no written review.
5/5
TrustpilotExcellent service and excellent staff
Excellent service and excellent staff. Would definitely recommend.
5/5
TrustpilotVery smooth move in process
Very smooth move in process, helpful at every step
5/5
TrustpilotHayley has always been polite and…
Hayley has always been polite and helpful.🙂
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 24 December 2024
Thank you so much for your 5 star review! Kind Regards, Darlows.
5/5
GoogleRating only, no written review.
Agent replied · 12 December 2024
Thank you for the 5-star review for Hollie! We truly appreciate your support.
4/5
GoogleRating only, no written review.
Agent replied · 12 December 2024
Thank you for the 4-star review for Hollie! We truly appreciate your support.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Darlows Estate Agents Pontypridd Thank you so much for your 5* review, we are pleased you are happy with the service received.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you so much for your 5* review, we are pleased you are happy with the service received.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you so much for your 5* review, we are pleased you are happy with the service received.
3/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Thereza Hughes, thank you for taking the time to leave a review. We appreciate your feedback and would love to learn more about how we can improve our services to earn a higher rating from you in the future. Please feel free to reach out to us with any specific suggestions or concerns. Thank you for choosing Darlows Estate Agents Pontypridd.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Max thank you for giving us a 5* review, we really appreciate it
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Darlows Pontypridd
How many reviews does Darlows Pontypridd have?
Darlows's Pontypridd office has 746 reviews across two platforms: 402 on Google, 344 on Trustpilot (across the whole business).
What is Darlows Pontypridd's rating?
Darlows Pontypridd is rated 4.4 out of 5 across all 746 reviews, and 4.8 out of 5 on Google from 402 reviews.
Has Darlows won any awards?
Yes. In The Trusted Agent 2026 awards: Darlows, Pontypridd won Platinum; Darlows, Merthyr Tydfil won Platinum; Darlows, Caerphilly won Platinum; Darlows, Brynmawr won Platinum; Darlows, covering Tonypandy won Trusted Agent.
Where is Darlows's Pontypridd office?
Darlows Pontypridd, 85 Taff Street, Pontypridd, CF37 4SL.
